VOLVO Complaints

SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE IN AN OPEN RURAL AREA WITHOUT ANY SORT OF OUTSIDE FORCE.

MY ISSUE IS RELATED TO THE CONSTANT CORROSION PROBLEMS ON TPS THAT LEAD TO MULTIPLE REPLACEMENTS ON MY VEHICLE. IT WAS DISCOVERED DURING SEMI ANNUAL CHANGEOVER OF WINTER AND SUMMER TIRES, WHERE ONE OF THE WHEELS AND TIRES DEFLATED DUE TO CORROSION OF THE TPS. COSTLY PART THAT IS LIKELY DEFECTIVE IN DESIGN AND IF FAILED ON ROADWAY COULD HAVE RESULTED IN A FLAT TIRE AND VEHICLE ROADWAY INCIDENT. THIS IS A REPEATED PROBLEM...

WHILE DRIVING CAR, A FIRE STARTED UNDER THE HOOD NEAR THE HEADLIGHT , FLAMES WERE FLYING ALTHOUGH CAR HAD NO ENGINE LIGHT AND RAN GREAT. PULLED OVER AND PEOPLE HAD FIRE EXTINGUISHER AND FIRE COMPANY CAME TO MAKE SURE IF WAS ALL OUT. EXTENSIVE DAMAGE DONE TO CAR. I AM TOLD IT SHOULD OF BLOWN A FUSE INSTEAD OF LIGHTING ON FIRE WITH MY GRANDSON AND DOGS IN THE CAR WITH NO WARNING. INSURANCE SAID IT IS ELECTRICAL WITH THE CAR AND WILL NOT COVER.

TL* THE CONTACT OWNS A 2015 VOLVO XC60. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE WHEEL HUBS FAILED. THE CONTACT HEARD A GRINDING, THUMPING, AND CLUCKING NOISE WHILE TURNING LEFT OR RIGHT WHEN DRIVING IN LOCAL TRAFFIC. THE VEHICLE AND THE FRONT DRIVERS SIDE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND THAT THE FRONT WHEEL HUBS WERE SEPARATED. THE VEHICLE WAS TAKEN TO PARKWAY VOLVO (5920 MARKET STREET, WILMINGTON, NC 29405, (910)-392-4888) AND THE FRONT PASSENGER SIDE WHEEL HUB WAS REPAIRED WITH HUB SERVICE KIT PART NUMBER: 31360096. THE CONTACT STATED THAT THE SERVICE KIT CONTAINED A HUB PLATE AND SCREWS. THE MANUFACTURER PROVIDED A TECHNICAL SERVICE BULLETIN FOR THE WHEEL HUB FAILURE (TSB NUMBER: TJ25329). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 52,000. *DT

ABOUT 6 WEEKS AGO THE CHECK ENGINE LIGHT WENT ON IN MY VOLVO. I WENT TO AN AUTO SHOP AND THE SCAN READ "FAULTY RADIATOR ANTI-TAMPER DEVICE." I THEN RESEARCHED THE PROBLEM AND FOUND THAT VOLVO HAD A RECALL (TJ27910) THE 2013 S80 WAS EFFECTED BY THIS RECALL. I CALLED THE DEALER AND MY CAR WAS SUPPOSEDLY NOT ON THE RECALL LIST EVEN THOUGH I HAD THE SAME ISSUE. VOLVO WOULD NOT HONOR THE RECALL AND STATED THAT I WOULD HAVE TO HAVE THE CAR RE-SCANNED AND THE SOFTWARE ISSUE WOULD BE RESET AT MY COST. ACCORDING TO VOLVO EVEN THOUGH MY CAR HAS THE ISSUE AS THE SAME MODELS WITH THE RECALL SINCE MY VIN DOESN'T MATCH UP I AM LIABLE FOR THE COST. ACCORDING TO THE DEALER, AND THE VOLVO CUSTOMER SERVICE IT IS IMPOSSIBLE THAT VOLVO MADE AN ERROR BY NOT INCLUDING MY CAR. I AM HOPING YOU CAN ASSIST IN ENCOURAGING VOLVO TO TAKE RESPONSIBILITY. THANK YOU.

TL* THE CONTACT OWNS A 2011 VOLVO C70. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE OIL INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES BETWEEN FEBRUARY OF 2011 AND SEPTEMBER OF 2018. DURING THE FIRST FAILURE, THE THROTTLE BODY AND INTAKE MANIFOLD FAILED AND THE FAILURE RECURRED IN SEPTEMBER OF 2014. DYER & DYER VOLVO CARS (5260 PEACHTREE BLVD, CHAMBLEE, GEORGIA 30341, (770) 452-0077) STATED THAT THE VEHICLE WAS UNDER WARRANTY AND PROVIDED A [RDAR] UPGRADE. IN JUNE OF 2016, THE VEHICLE STALLED WHILE DRIVING 50 MPH. NORTH POINT VOLVO (1570 MANSELL RD, ALPHARETTA, GEORGIA 30009, (678) 365-0644) REPLACED THE CENTRAL ELECTRIC MODULE. IN OCTOBER OF 2017, THE CONTACT STATED THAT THE ELECTRONIC CONTROL MODULE WAS REPLACED BY NORTH POINT VOLVO; HOWEVER, THE FAILURE RECURRED IN APRIL OF 2018. THE VEHICLE WAS TOWED TO VOLVO OF COLUMBUS (1661 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 322-9927) AND THE BATTERY WAS REPLACED. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START WHEN PROMPTED IN SEPTEMBER OF 2018 AND THE SENSOR CABLE (RPM TRANSMISSION CABLE) WAS REPLACED BY NORTH POINT VOLVO. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 24,000.

ENGINE CHECK LIGHT CAME ON, ENGINE POWER FELL OFF, NOTIFICATION TO DEALER SENT BY COMPUTER. BROUGHT CAR INTO DEALER, LEFT FOR INSPECTION. INFORMED SPARKPLUG TIP WAS INGESTED BY ENGINE. BOROSCOPE REVEALED SPARK PLUG WAS MISSING TIP.ENGINE HAD LOW PRESSURE IN CYLINDER 30 VS 180. VOLVO WARRANTY WAS IN FORCE. MILEAGE 21325 MILES AT TIME OF EVENT WAS TRAVELING ON FREEWAY AND WAS EXPERIENCING DIFFICULTY IN MAINTAINING SPEED CURRENTLY HAVE BEEN UNABLE TO GET CLEAR PLAN OF REPAIR OR REPLACEMENT FROM DEALER DUE TO VOLVO NEED TO INSPECT ENGINE BEING DELAYED..

TL* THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VOLVO CARS EDINBURGH (4221 US 281 BUS, EDINBURGH, TX 78539) FOR AN EVALUATION, ACCORDING TO THE RECALL NOTIFICATION. THE DEALER DECLINED THE REPAIR EVEN THOUGH A STRONG FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. A WRITTEN DIAGNOSIS WAS NOT RENDERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT A FUEL LEAK WAS NOTICED UNDERNEATH THE VEHICLE. WHILE DRIVING APPROXIMATELY 57 MPH, THE VEHICLE SPUN OUT OF CONTROL AND ENDED UP ON THE SIDE OF THE ROAD. IN ADDITION, THE ANTI-SKID INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLVO CARS BENTWOOD (314-644-9501, LOCATED AT 7700 MANCHESTER RD, ST. LOUIS, MO 63143) WHERE THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE TECHNICIAN REPLACED THE FUEL CAP AND STATED THAT THE TRANSMISSION WOULD NOT BE REPLACED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

KEY FOB CAN ACTIVATE THE LIFT GATE WHEN KEY IS IN POCKET BECAUSE THE BUTTONS ARE TOO SENSITIVE ON THE FOB LEADING TO A PERSON GETTING INJURED BY AUTOMATICALLY CLOSING TRUNK. VEHICLE WAS STATIONARY LOADING GROCERIES INTO TRUNK.