VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 VOLVO S60- HIGHLANDS, NJ
FUEL LEAKING FROM TANK (MOST LIKELY TOP OF TANK), WHEN FUEL PUMP IS OPERATING. UPON SOME SEARCH, I FOUND THAT THERE WAS A RECALL FOR THIS PROBLEM FOR THE S60 FROM 2001 TO 2009. BUT FOR SOME REASON MY VIN IS NOT COVERED. SEEMS LIKE THERE'S SOME LOOPHOLE THAT THEY MANAGED TO USE, WHY NOT ALL VINS SHOULD BE COVERED. ITS CLEARLY A VERY DANGEROUS FAILURE.
Source: NHTSA WEB SITE -
2005 VOLVO XC90- KAYSVILLE, UT
BEGAN SMELLING GAS ODOR AND NOTICED A SMALL LEAK. FOUND THAT THERE WAS A RECALL ON THE FUEL PUMP FOR MY MODEL AND YEAR BUT WHEN I CALL VOLVO ABOUT THE RECALL, MY VEHICLE WASN'T INCLUDED EVEN THOUGH MY VEHICLE WAS REGISTERED IN THE STATES WHERE THE RECALL WAS ASSOCIATED.
Source: NHTSA WEB SITE -
2008 VOLVO XC70- WEST NEW YORK, NJ
TL* THE CONTACT OWNS A 2008 VOLVO XC70. THE CONTACT STATED THAT HOT AIR BLEW FROM THE AIR VENTS WHEN THE AIR CONDITIONING WAS ACTIVATED. ALSO, THE ENGINE OVERHEATED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAN CONTROL MODULE NEEDED TO BE REPLACED. PRESTIGE VOLVO (285 EAST NJ-10, EAST HANOVER, NJ 07936, (973) 884-2400) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V218000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 VOLVO XC90- ROCKVILLE, MD
FAN CONTROL MODULE NOT FUNCTIONING PROPERLY. LOSS OF COOLING SYSTEM FUNCTION AND ENGINE OVERHEATS. AIR CONDITIONER DOESN'T WORK PROPERLY. MECHANIC HAS CONFIRMED IT IS THE FAN CONTROL MODULE THAT IS FAILING. SAME YEAR DIFFERENT VEHICLES HAVE SAME ISSUES IN CASE # NHTSA CAMPAIGN ID NUMBER: 09V218000 N/A
Source: NHTSA WEB SITE -
2012 VOLVO S60- MEMPHIS, TN
ON DECEMBER 24, 2015, OUR 2012 VOLVO S60 FWD T5 ENGINE BROKE DOWN ON A CITY STREET. THE BELT WAS REPLACED AT THE VOLVO DEALERSHIP WITH A STANDARD "VOLVO-BELT." MILEAGE ON THE CAR AT THE TIME WAS 43843. FAST FORWARD TO AUGUST 21, 2018, THE CAR BREAKS DOWN AGAIN ON CITY STREET. CURRENT MILEAGE IS 73114. THE BELT AGAIN BREAKS. HOWEVER, THIS TIME DEBRIS GOT INTO TIMING BELT GEARS. THIS CAUSED THE ENGINE TO JUMP TIME AND NOW VALVES ARE BENT. VOLVO DEALERSHIP QUOTED $~6000.00 TO REPAIR. IS THERE AN UNDERLYING ENGINE/BELT PROBLEM THAT NEEDS TO BE INVESTIGATED.
Source: NHTSA WEB SITE -
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2010 VOLVO XC60- ASHLAND, OR
BATTERY DRAIN FROM SATELLITE IN VEHICLE. ALSO, WHEN ENGINE IS OFF, THE RADIO COMES ON UNLESS MANUALLY TURNED OFF. HOWEVER, EVEN WITH EVERYTHING OFF, BATTERY STILL DRAINS. I HAVE BEEN LEFT IN NOW TWO AREAS WITHOUT A RUNNING CAR. I REPLACED THE BATTERY IN APPROXIMATELY AUGUST, 2016 AFTER HAVING IT TOWED TO A VOLVO DEALER IN SOUTHERN CALIFORNIA AND ALSO REPLACED THE BATTERY A VOLVO REPAIR SHOP IN AUGUST, 2018 IN SOUTHERN OREGON. I AM WORRIED THAT WITH THE CONTINUOUS DRAINING OF THE BATTERY CAUSED BY SOMETHING ENTITLED RDAR THAT I WILL LOSE ALL POWER TO MY VEHICLE WHILE TRAVELING ON THE FREEWAY AND IN AREAS AWAY FROM ANY ASSISTANCE FOR REPAIR (I.E., 2 LANE ROADS TO THE OREGON COAST, FREEWAY TRAVEL ON I-5, ETC.). AFTER SOME RESEARCH, I FIND THAT THERE IS A PENDING LAWSUIT FOR THIS ISSUE, FILED IN NEW JERSEY.
Source: NHTSA WEB SITE -
2018 VOLVO XC90- GOOSE CREEK, SC
WE HAVE OWNED OUR XC90 SINCE NOVEMBER 11, 2017. THE BRAKES WERE SQUEALING WHEN BRAKING IN NORMAL CONDITION(S), NO RAIN ON ROAD OR WATER ON BRAKES WHETHER WE WERE DRIVING ON CITY STREETS, HIGHWAYS OR FREEWAYS. VOLVO SERVICE TECHNICIANS HAD TO REPLACE ALL 4 ROTORS AND BRAKE PADS ON 30 MARCH 2018, JUST A LITTLE OVER 4 MONTHS OF OWNING THE VEHICLE. FOUR MONTHS LATER 8 AUGUST 2018, VOLVO SERVICE TECHNICIANS HAD TO REPLACE ALL 4 ROTORS AGAIN, BUT NOT THE BRAKE PADS. THERE IS NEARLY 25,000 MILES ON THIS CAR, WHICH NORMALLY ROTORS AREN'T TYPICALLY REPLACED UP TO 70,000 MILES. I UNDERSTAND THIS VARIES BASED ON DRIVING BUT TWICE IN 8 MONTHS FOR ALL 4 ROTORS IS INSANE. THEY ALSO FOUND ALL FOUR ROTORS EACH TIME WERE WARPED. WE OWNED A 2012 VOLVO XC60 FOR 5 YEARS AND NEVER HAD THE BRAKES OR ROTORS REPLACED DURING THAT ENTIRE TIME. SECONDLY A GRINDING SOUND IS COMING FROM THE SUNSHADE WHEN IT IS BEING OPENED OR CLOSED. OUR VEHICLE HAS BEEN IN THE SHOP SINCE 14 AUGUST 2018 WHERE THEY REPLACED THE SUNSHADE, ONLY TO HAVE TO REPLACE IT AGAIN 21 AUGUST 2018. WE WENT TO PICK UP THE VEHICLE AND THE GRINDING SOUND IS BACK AGAIN, WHICH NOW VOLVO WILL HAVE TO REPLACE THE SUNSHADE FOR A THIRD TIME. I AM A VOLVO CUSTOMER FOR LIFE, BUT THESE ISSUES NEED TO BE ADDRESSED AND FIXED FOR FUTURE MODELS. I AM THANKFUL FOR THE COURTESY VEHICLE DURING THIS TIME, BUT I REALLY WANT MY VEHICLE BACK. I ASSUME MY NEXT COURSE OF ACTION IF WE GET THE VEHICLE BACK A THIRD TIME WITH A DEFECTIVE SUNSHADE OR BRAKES IS LEMON LAW.
Source: NHTSA WEB SITE -
2016 VOLVO VNL- TAYLORVILLE, IL
TL* THE CONTACT OWNS A 2016 VOLVO VNL SEMI-TRUCK. WHILE DRIVING VARIOUS LOW AND HIGH SPEEDS, THE VEHICLE VIBRATED. A SERIES OF INDEPENDENT MECHANICS CONFIRMED THAT THE DRIVESHAFT WAS LOOSE WITHIN THE TRANSMISSION. VOMAC SALES AND SERVICE MACK (5556 EAST MARGARET DRIVE, TERRE HAUTE, INDIANA 47803, (812) 233-6406) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLVO XC70- HAUSER, ID
TL* THE CONTACT OWNS A 2002 VOLVO XC70. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 06V441000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO ADVISED THE CONTACT TO HAVE THE VEHICLE INSPECTED AT A VOLVO DEALER. THE FAILURE MILEAGE WAS 179,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 VOLVO XC70- BOSTON, MA
TL* THE CONTACT OWNS A 2007 VOLVO XC70. WHILE SITTING IN THE IDLE VEHICLE, THE CONTACT STATED THAT THE VEHICLE FELT LOW. UPON DRIVING A HALF MILE DOWN THE ROAD, THE BODY OF THE VEHICLE COLLAPSED ON TOP OF THE WHEELS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR COIL SPRING FAILED AND ALL THE COIL SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 118,945.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE