VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 VOLVO XC70- WETHERSFIELD, CT
TL* THE CONTACT OWNS A 2001 VOLVO XC70. WHILE DRIVING 35 MPH, THE VEHICLE INDEPENDENTLY STOPPED. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MITCHELL VOLVO CARS OF SIMSBURY 384 HOPMEADOW STREET, SIMSBURY, CT 06070) WHERE IT WAS DIAGNOSED THAT THE THROTTLE MODULE NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER SENT AN ELECTRICAL SPECIALIST TO THE LOCAL DEALER TO PROPERLY DIAGNOSE THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO C70- PLYMOUTH, MA
I THOIGHT MY TRANMISSION WAS GOING AT FITST THE CSR WOULD BUCK. THE OTHER DAY THE CSR JUMPED FORWARD. RACED LIKE BRIEFLY. TODAY MY ETS LIGHT WENT ON. ELECTRONIC THROTTLE SERVICE LIGHT. READING UP ON THIS STATES PROBLEMS NOTED BUT DEALERSHIP SAYS I HAVE TO PAY REPLACEMENT PARTS AND LABOR. I FEEL IT SHOULD B A RECALL. THIS IS DADANGEROUS AND EXPENSIVE
Source: NHTSA WEB SITE -
2002 VOLVO S60- ORLANDO, FL
I HAVE A VOLVO S60 2002- WITH VERY LOW MILES AT 114.000. IT HAS BEEN GARAGE KEPT A MAJORITY OF IT'S LIFE AND IS TRULY IN MINT CONDITION. I RECENTLY TOOK THE VEHICLE TO VOLVO FOR MAINTENANCE CHECK UP (UNDERSTANDABLY) AND ALSO BECAUSE AN AIR-BAG LIGHT CAME ON. IT READS SRS AIRBAG SERVICE URGENT. NOW I'M NOT A MECHANIC, BUT BASICALLY THE AIRBAG IS IN TACT BUT THE INSTRUMENT CLUSTER OR DIM HAS FAILED. SINCE IT WASN'T THE AIRBAG ITSELF I WASN'T SURE HOW THEY WERE RELATED AND THEY EXPLAINED THAT THE CLUSTER SIGNALS WERE NOT NECESSARILY REACHING THE AIRBAG. AS A MOTHER AND KNOWING VOLVO HAS A LOT OF AIRBAGS I WAS CURIOUS AS TO WHICH ONES WERE AFFECTED AND THEY SAID THEY CAN NOT GUARANTEE THAT ANY OF THEM WOULD DEPLOY IN A CRASH. NOW THIS IS A COSTLY PROBLEM $2300 AS WELL AS VERY COMMON AS I SEE IN THE FORUMS. LIKE I SAID, MY CAR IS IN QUITE GOOD CONDITION ASIDE FROM NORMAL MAINTENANCE FOR IT'S AGE, BUT I DO NOT BELIEVE THE DIM TO BE NORMAL MAINTENANCE. ADDITIONALLY, BECAUSE OF THE COST AND THE DIFFICULTY OF THIS TYPE OF ISSUE, OWNERS ARE BEING FORCED TO DIY IT THEMSELVES AND SEND THEIR DASHES TO SOME COMPANY IN CANADA. NOW IF IT ONLY AFFECTED MY RADIO OR INTERIOR LIGHTS, ETC. WHICH IT DOESN'T, I WOULD PROBABLY SEND IT OFF TO CANADA TOO. BUT WITH IT HAVING TO DO WITH THE MOST IMPORTANT PART OF THE CAR- THE AIRBAGS AND VOLVO BEING THE TOP RATED FOR SAFETY FEATURES, MY CONFIDENCE IS VERY LOW AND I THINK SOMEONE NEEDS TO STEP IN. THE THING IS, VOLVOS ARE SUPPOSED TO EASILY LAST UP TO 300,000. BUT WITH FAULTY COMPUTERS THAT HAVE TO DO WITH THE AIRBAG (EVEN THOUGH THE AIRBAG ITSELF IS FINE), OWNERS ARE BEING FORCED TO RID THEIR CARS, TRADE THEM IN, ETC. BECAUSE OF THIS ISSUE. WE NEED TO ENCOURAGE THE IMPORTANCE OF AIRBAGS TO CONSUMERS WHO ARE IGNORING HAVING THIS FIXED BECAUSE OF THE COST AND PREVENT INJURIES AHEAD OF TIME.
Source: NHTSA WEB SITE -
2005 VOLVO XC90- LIVERMORE, CA
MY CAR IS A 2005, TRANSMISSION NEVER HAD A INDICATOR LIGHT SHOWING IT NEEDED SERVICE, NOW MY TRANSMISSION NEEDS REPLACING AT 131,000 MILES. I KNOW OF SEVERAL OTHERS WITH THE SAME SITUATION. VOLVO CLAIMS THEY ARE THE ONLY ONES THAT CAN SERVICE THE TRANSMISSION. I DON'T TRUST THEM AND NOW IT'S BEING SERVED AT AAMCO.
Source: NHTSA WEB SITE -
2002 VOLVO S60- DERBY, KS
FUEL ODOR NOTED ON PASSENGER SIDE OF CAR, TOWARD THE BACK OF VEHICLE NEAR TANK, CAR HAS 137,000 MILES ON IT, PURCHASED NEW, LIVE IN KANSAS AND GARAGE KEPT. NO LEAKS NOTED UNDER CAR, VEHICLE IS STILL STARTING.
Source: NHTSA WEB SITE -
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2004 VOLVO XC70- NORTH TAZEWELL, VA
I HAVE A COPY OF RECALL 220NHTSA #09V483 FOR A 2004 VOLVO XC70. THE REASON BEING FUEL SMELL AND/OR FUEL SEEP PAGE. WE HAVE BEEN SMELLING FUEL FOR SEVERAL MONTHS AND ON 7/29/17 I NOTICED A COUPLE OF DROPS OF FUEL HIT THE PAVEMENT WHILE LOOKING AT THE CAR. I HAVE CALLED VOLVO TWICE CONCERNING THIS MATTER AND I HAVE ALSO CALLED NHTSA (REFERENCE NUMBER 1122416) AND HAVE BEEN ADVISED THAT MY VIN NUMBER DOES NOT MATCH THE RECALL, EVEN THOUGH IT'S THE SAME YEAR MAKE AND MODEL AND IS EXHIBITING THE VERY SAME SYMPTOMS INCLUDED IN THE RECALL. I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE I.E. FUEL IGNITION AND I DON'T UNDERSTAND WHY I AM RESPONSIBLE TO PAY FOR THE NECESSARY REPAIR WHEN MY VEHICLE IS CLEARLY INCLUDED IN THE RECALL. I WOULD REALLY APPRECIATE YOUR HELP IN RECTIFYING THIS SAFETY ISSUE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Source: NHTSA WEB SITE -
2003 VOLVO S60- WESTFIELD, NJ
INSTRUMENT CLUSTER NOT ILLUMINATING. I UNDERSTAND THIS IS A COMMON ISSUE WITH 2003 S60 VOLVOS. MANUFACTURER NEEDS TO RECALL/REPAIR AS THIS IS A SIGNIFICANT SAFETY ISSUE WHEN ALL THE INSTRUMENTS GO DARK AND YOU CANNOT GAUGE YOUR SPEED AND GAS LEFT IN TANK
Source: NHTSA WEB SITE -
2017 VOLVO XC90- RYE, NY
ON 7 DIFFERENT OCCASIONS, THE VEHICLE AUTOMATICALLY AND AGGRESSIVELY BRAKED ON ITS OWN. THE COLLISION AVOIDANCE SYSTEM SENSED THAT I WAS ABOUT TO GET INTO AN ACCIDENT EVEN THOUGH THERE WAS ABSOLUTELY NOTHING IN FRONT OF ME. THE COLLISION AVOIDANCE SYSTEM IS DEFECTIVE ON THIS MODEL. IT WAS A MIRACLE THAT I DIDN'T GET REAR ENDED AS THE 7 INSTANCES ALL HAPPENED ON HIGHWAYS. MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM. VOLVO HAS AGREED TO REPURCHASE MY VEHICLE. THIS IS A MAJOR SAFETY PROBLEM THAT NEEDS TO BE FIXED BEFORE SOMEONE GETS KILLED.
Source: NHTSA WEB SITE -
2017 VOLVO XC90- PITTSBURGH, PA
THIS IS IN REGARDS TO THE OBSERVED BEHAVIOR OF A UBER SELF-DRIVING VEHICLE IN PITTSBURGH, PA. ON MAY 8TH 2017 AROUND 7:30PM EDT, I WAS DRIVING ON CENTER AVE TOWARDS THE INTERSECTION OF CENTER AND SOUTH HIGHLAND AVE, AND AN UBER XC90 WAS PASSING THROUGH THE INTERSECTION HEADING IN THE OPPOSITE DIRECTION. A PEDESTRIAN WAS WAITING TO CROSS AT THE CURB NEAREST TO THE APPROACHING VOLVO, STANDING A LITTLE CLOSE TO THE EDGE BUT DEFINITELY NOT IN THE STREET. THE VOLVO WAS IN THE CENTER OF ITS LANE AND HAD AMPLE SPACE TO PASS THE PEDESTRIAN. JUST AS IT REACHED THE CURB/CROSSWALK, IT SUDDENLY JERKED TO ITS LEFT AND VERY QUICKLY SWUNG BACK TO RETURN TO LANE CENTER IN A TIGHT ARC. IT CAME CLOSE TO THE OPPOSING LANE AND MAY HAVE CROSSED OVER. IT DIDN'T APPEAR TO BRAKE OR SLOW DOWN AT ANY POINT. IT'S IMPOSSIBLE FOR ME TO KNOW IF THE UBER WAS IN SELF-DRIVING MODE AT THE TIME, BUT THE (UNNECESSARY) EVASIVE MANEUVER BY THE VOLVO WAS UNLIKE ANYTHING I HAVE EVER WITNESSED OF A HUMAN DRIVER.
Source: NHTSA WEB SITE -
2016 VOLVO S60- CONYERS, GA
CAR WAS PURCHASED ON 5/31/2016, IN LESS THAN 4 MONTHS I EXPERIENCED REPEATED STALLS WHILE ACCELERATING. THE CAR WOULD REV HIGH AND THE RPMS WOULD INCREASE. DURING THIS TIME THE CAR WAS IMMOBILIZED. THIS OCCURRED MID-FLIGHT WHILE ACCELERATING. ON SEPTEMBER 23, I TOOK THE CAR TO NORTHPOINT VOLVO TO FIND OUT WHAT WAS WRONG. I WAS TOLD NOTHING SHOWED UP IN THE VEHICLE COMPUTER AND THAT THEY ADJUSTED THE SOFTWARE. OK. I HAVE RECEIVED ALL OF MY SCHEDULED MAINTENANCE AT 10K AND 20K MILES, WITH THE LAST ONE BEING PERFORMED JUNE 14, 2017. OVER THE LAST MONTH THE CAR HAS STALLED TWICE MID-FLIGHT. THE CAR'S RPMS INCREASED AND THE GAS PEDAL WOULD NOT MOVE THE CAR. I PRESS THE GAS PEDAL AND THE CAR ENGINE REVS, AND THE CAR DOES NOT MOVE. I CANNOT GET IT OUT OF TRAFFIC. THAT IS VERY DANGEROUS AND LIFE THREATENING. THE LAST INCIDENT WAS TERRIFYING AS A I WAS ALMOST RAMMED FROM BEHIND BY A PICKUP TRUCK. ALL OF THESE INCIDENTS HAVE HAPPENED WHILE THE CAR HAS BEEN IN MOTION - NORMALLY UPON ACCELERATION. I ACTUALLY FEAR FOR MY SAFETY IN THIS CAR WHICH IS CRAZY BECAUSE VOLVO SALESPEOPLE SELL THE SAFETY FEATURES OF THE CAR ABOVE EVERYTHING. I NOTED ALL OF THIS IN A SURVEY TO VOLVO MONTHS AGO AND NEVER RECEIVED ANY CONTACT FROM VOLVO - I ASSUME THEY DON'T CARE. BECAUSE THIS HAS HAPPENED TO ME MULTIPLE TIMES ON A NEW CAR, I FEEL COMPELLED TO REPORT IT TO THE NTSB.
Source: NHTSA WEB SITE