VOLVO Complaints

FUEL PUMP FLANGE IS LEAKING FUEL, CAUSING FUEL SMELL THROUGHOUT CABIN OF VEHICLE. FUEL PUMP FLANGE RECALLED FOR DEFECTS DUE TO TEMPERATURE EXTREMES, THERMOCYCLING AND FUEL QUALITY,

SECOND ROW SEAT'S ON THE DRIVER SIDE SLIDED TO THE FRONT , BECAUSE OF WHICH BOTH LEGS OF MY BROTHER WERE SQUEEZED BETWEEN THE DRIVER SEAT AND THE SEAT HE WAS SITTING ON. FORTUNATELY, THE VEHICLE WAS ON GOING SLOW - HE COULD HAVE BROKEN HIS LEG IF IT WAS MOVING ON HIGH SPEED. NOTE: SECOND ROW SEAT SHOWED ON THE PASSENGER SIDE SHOWED THE SIMILAR PROBLEM BEFORE BUT DID NOT RESULT ON SUCH DANGEROUS INCIDENT , SO I FIXED BY VISITING THE VOLVO DEALERSHIP. THERE CERTAINLY IS SOME MANUFACTURING DEFECTS ON SECOND ROW SEAT OF MY CAR, AND AM AFRAID TO DRIVE IT AROUND WITH PASSENGERS ON THE SECOND ROW. MY VOLVO HAS LESS THAN 10,000 MILES ON ITS DASHBOARD.

I WAS INVOLVED IN A CAR ACCIDENT IN BRONX, NY ON 8/16/2017 THAT CAUSED SEVERE DAMAGE TO MY 2002 VOLVO S60. THANKFULLY, I WAS THE ONLY ONE IN MY CAR. I HAD JUST LEFT MY LAST DESTINATION, MOVING SLOWLY AND DRIVING STRAIGHT FOR A SHORT BLOCK OR SO, WHEN MY 2002 VOLVO S60, WITH AN ODOMETER READING OF 45,000 MILES, BEGAN TO ACCELERATE OUT OF NOWHERE AND RACE - ALL ON ITS OWN. I TRIED BRAKING (FOOT AND HAND) BUT IT WAS TOO SUDDEN AND NEITHER COULD SLOW IT DOWN. THE CAR ACCELERATED OUT OF MY CONTROL, JUMPED THE SIDEWALK AND PLOWED THROUGH A FENCE BEFORE COMING TO A STOP. I'M STILL SHAKEN, THINKING OF WHAT COULD HAVE HAPPENED, BUT THANKFULLY THERE WAS NO ONE ELSE INVOLVED AND NO ONE WAS IN FRONT OF ME OR WALKING BY. WHILE THIS IS SHOCKING AND SURPRISING TO ME, I BELIEVE THIS IS A KNOWN SAFETY MALFUNCTION ON CERTAIN MODELS OF VOLVO CARS. I HAVE READ THAT OTHER DRIVER'S HAVE COMPLAINED TO THE COMPANY ABOUT A RACING/SLIPPING TRANSMISSION BEFORE, WHICH SUGGESTS THAT VOLVO HAS BEEN AWARE OF THIS.FOR SOME TIME. THERE ARE SO MANY SITUATIONS IN WHICH THIS TYPE OF MALFUNCTION CAN EASILY BE FATAL SO I AM TREATING IT AS AN IMPENDING DISASTER FOR OTHERS THAT NEEDS TO BE ACTED ON URGENTLY. I AM SEEKING YOUR ASSISTANCE TO INVESTIGATING THIS AS QUICKLY AS POSSIBLE SO THAT YOU MAY HAVE A CHANCE TO PRESERVE THE CAR FOR ADDED TESTING IF NECESSARY. I HAVE PROVIDED ALL THE PERTINENT INFORMATION THAT I POSSIBLY CAN.

I WAS DRIVING MY CAR ON THE HIGHWAY AND AS SOON AS I REACHED 60 MPH MY ETS LIGHT CAME ON ALONG WITH MY BRAKE LIGHT AND OIL LIGHT. MY SPEEDOMETER WENT TO ZERO AND MY CAR WAS ACTING STRANGE. I PULLED OVER AND STOPPED AND HEARD A LOUD NOISE FROM THE ENGINE. I TURNED OFF MY CAR. I CALLED AAA AND ASKED FOR A TOW. WHILE THE TOW TRUCK WAS COMING, I TRIED TURNING MY CAR ON AGAIN AND THE ETS LIGHT CAME ON FLASHING AND THE CAR WOULDN'T START. I STARTED TO GOOGLE THIS PROBLEM AND SAW MANY PEOPLE HAD THE ETS ON THEIR VOLVO RECALLED. I CALLED VOLVO AND THEY DECLINED TO HELP ME. THEY SAID I NEED TO PAY FOR A NEW ETS MODULE. THEY SAID MY CAR DOESN'T HAVE A RECALL ON IT. I FOUND THIS TO BE NOT TRUE AFTER CHECKING YOUR WEBSITE FOR RECALLS ALONG WITH ANOTHER .GOV WEBSITE. I CALLED VOLVO AGAIN AND THE SAME GUY TOLD ME NOT TO CALL THEM ANYMORE AND HE HUNG UP THE PHONE. WHEN MY CAR WAS FINALLY AT HOME, I CALLED MY MECHANIC WHO USED TO WORK AT A DIFFERENT VOLVO (30 MILES FROM WHERE I LIVE) AND HE CAME TO LOOK AT MY CAR. WE SWITCHED OUT THE BATTERY, PUT IN A NEW STARTER, NEW ALTERNATOR, SWITCHED OUT ALL MY FUSES WITH NEW FUSES, CHANGED SPARK PLUGS AND SPARK WIRES, PUT NEW COILS ON AND DID AN OIL CHANGE. THE CAR STARTED, HOWEVER THE ETS LIGHT HAS BEEN ON EVER SINCE AND WHEN I REACH HIGHWAY SPEEDS, IT DOES THE SAME THING. I HAVE NOT DRIVEN IT SINCE. THE ETS IS RECALLED FOR MY VOLVO WHEN I ENTERED THE VIN. I NEED HELP WITH GETTING VOLVO TO FIX THE RECALL OR DO SOMETHING ABOUT IT. THE STATE PATROL DID COME BEHIND ME TO ASK IF EVERYTHING WAS OKAY AS I WAS WAITING FOR THE TOW TRUCK. I DON'T HAVE ANY POLICE REPORTS BUT I DO HAVE THE OFFICERS CARD IF NEEDED.

CAR SURGES RANDOMLY AT LOWER SPEEDS. CAR ALSO LOSES POWER ON FREEWAY AND ACCELERATION FLUCTUATES UNCONTROLLABLY AT TIMES. ALL SYMPTOMS HAPPENING WHILE CAR IS IN MOTION, MOSTLY AT SPEEDS OVER 50MPH. I BROUGHT THE CAR TO MY LOCAL DEALERSHIP WHERE THERE WERE OPEN RECALLS ON THE MODEL I OWN. AFTER RECALL WAS PERFORMED, THE SYMPTOMS HAVE INCREASED AND WORSENED. DEALERSHIP IS REFUSING TO TAKE ANY RESPONSIBILITY.

FUEL LEAKING FROM GAS TANK WHEN THE CAR IS RUNNING, PASSENGER SIDE ABOVE AND SLIGHTLY AFT OF THE FUEL FILTER.

1. IN FEBRUARY 2017, WHILE IN MOTION ON A CITY STREET, ALTERNATOR FAILED, VEHICLE WAS TOWED TO DEALERSHIP, ALTERNATOR WAS REPLACED 2. IN AUGUST 2017, WHILE IN MOTION ON CITY STREET, MESSAGE DISPLAYED ALERTING ON ENGINE OVERHEAT -- SLOW DOWN SPEED - THEN STOP IMMEDIATELY. VEHICLE WAS TOWED TO DEALERSHIP. ON DIAGNOSTICS, WAS ESTABLISHED THAT ONLY ONE FAN WAS WORKING ON THE COOLING FAN ASSEMBLY CAUSING OVERHEAT. 3. WHILE AT DEALERSHIP FOR REPAIRS OF THE COOLING FAN, DIAGNOSTICS ESTABLISHED THE FOLLOWING: - CODE ECM-PO19000: WAS RECOMMENDED TO REPLACE FUEL RAIL PRESSURE SENSOR FIRST (IF SAME CODE COMES BACK IN THE FUTURE, A FUEL PUMP REPLACEMENT WAS RECOMMENDED) - TAG LIGHT BULBS REGULARLY GO OUT - NEGATIVE BATTERY CABLE IS CORRODED; REPLACEMENT NEEDED - POWER STEERING LINE LEAKING FROM RACK TO COOLER, REPLACEMENT NEEDED; RESERVOIR REPLACEMENT NEEDED -- HAS INTERNAL FILTER - POWER STEERING FLUID IS WHITE-CONTAMINATED - REPLACE NEEDED FOR THE FRONT STRUTS, MOUNTS, AND SUPPORT PLATES: STRUTS LEAKING

I HAVE NOTICED A STRONG FUEL ODOR INSIDE AND OUTSIDE OF CAR. IT IS ALSO LEAKING FUEL. THE FUEL LEAKING IS UNDERNEATH THE CAR. I DO NOT KNOW EXACTLY WHERE FUEL IS LEAKING. IT IS NOT COMING FROM FUEL FILTER.

REAR SPARE TIRE DROPPED OFF VEHICLE IN TRAFFIC SLIDING ACROSS THE FREEWAY, CATASTROPHIC FAILURE OF CABLE HOLDING REAR TIRE UNDER THE VEHICLE

I RECENTLY NOTICED WATER INTRUDING INTO THE TOP SIDE OF THE WINDSHIELD. THE ISSUE PERSISTED OVER THE COURSE OF A COUPLE WEEKS UNTIL THE WATER INTRUSION BECAME SEVERE AND RISKED ELECTRICAL DAMAGE TO THE VEHICLE. AFTER CONTACTING SAFELITE AUTO GLASS I WAS INFORMED BY THE TECHNICIAN THAT THIS ISSUE IS COMMON ACROSS VOLVO VEHICLES IN HIS EXPERIENCE. THE TOP OF THE WINDSHIELD WAS NOT SEALED TO THE CAR AND COULD BE EASILY SEPARATED WHEN PRESSURE WAS APPLIED FROM INSIDE OF THE VEHICLE. I HAVE VIDEOS AND PHOTOS OF THIS SAFETY ISSUE WHICH WOULD CAUSE THE WINDSHIELD TO SEPARATE FROM THE CAR IN AN ACCIDENT CAUSING SEVERE DAMAGE TO PEOPLE AND PROPERTY. LOOKING ONLINE I HAVE FOUND MULTIPLE REPORTS OF THIS ISSUE ACROSS VOLVO MODELS AND NO RESOLUTION HAS BEEN OFFERED. I CALLED THE VOLVO CUSTOMER SERVICE LINE TODAY AND WAS TOLD THIS ISSUE COULD NOT BE RESOLVED WITHOUT A RECALL ON THE VEHICLE.