VOLVO Complaints

AT LEAST 3 TIMES, MY CAR HAS BRAKED ITSELF (AT AROUND 50 MILES PER HOUR) WHEN THERE WAS NOTHING IN FRONT OF ME. THIS WAS VERY UNSAFE- IF SOMEONE HAD BEEN BEHIND ME, I WOULD HAVE BEEN HIT. THIS SEEMS TO BE THE COLLISION MITIGATION SYSTEM ENGAGING FOR NO REASON. THE DEALER HAS SAID THEY "FIXED IT" (DON BEYER VOLVO) BUT I BELIEVE THEY HAVE JUST TURNED THE SYSTEM PRETTY MUCH OFF SO THAT IT NOW WOULD NOT STOP IF THERE WAS A REAL OBJECT IN FRONT OF ME. I HAD A LOANER IN WHICH THE SYSTEM WAS STILL ON AND MINE NO LONGER WORKS LIKE THAT. I THINK THEY DON'T REALLY HAVE A FIX FOR THIS SO THEY JUST TURN IT OFF IN THE CARS THAT HAVE THIS DEFECT. THIS IS A MAJOR SAFETY ISSUE. ALSO, HAVE HAD THE NAVIGATION SYSTEM GO BLANK WHILE DRIVING THEN IT SHOWS THAT YOU ARE SOMEWHERE ELSE AND GET STUCK THERE FOR DAYS. (MANY OTHER PROBLEMS ALSO, A NOISE IN THE SEAT (SECOND ROW) THAT THEY MAYBE FIXED AFTER THREE TIMES BUT NOW THE SECOND ROW SEAT DOES NOT WORK PROPERLY (GOT STUCK OUT OF THE SOCKET BUT WE GOT IT BACK IN AND I THINK THIS IS A SAFETY ISSUE.)

I WAS DEPARTING MY HOME VILLAGE ABOUT A BLOCK FROM MY HOME AND I HEARD A LOUD BANG IN THE FRONT DRIVER SIDE AT ABOUT 15 MPH!! NO BUMP.. NOTHING! I LOOKED UNDER THE CAR AND THERE WAS NO OBVIOUS ISSUE AT THE INITIAL LOOK AND I DROVE ANOTHER QUARTER MILE AND HEARD A SLIGHT GRIND OR NOISE ON SMALL BUMPS... THEN A CLANK. I BACKED UP AND THERE WAS A PIECE OF THE COIL SPRING ON THE ROAD!!!! THE FRONT LEFT - DRIVERS SIDE - COIL SPRING SNAPPED IN TWO. AT 101,000 MILES. THE CLEAN BREAK AND NO RUST OR UNUSUAL CORROSION INDICATES A FAULTY METAL. HOW CAN I TRUST THE VOLVO XC AGAIN!! SAFETY AND VOLVO ARE NO LONGER WORDS THAT SHOULD BE USED TOGETHER. MY COMPLAINTS TO VOLVO AMERICA WERE RESPONDED TO WITH NO CONSIDERATION TO THE MAGNITUDE OF THE ISSUE. VOLVO DID NOT STAND BEHIND THE OBVIOUS FLAW IN THE CONSTRUCTION OF THE VEHICLE. MANY OTHER COMPLAINTS ON NHTSA AND ONLINE FORUMS INDICATE A COMMON ISSUE WITH VOLVO XC SUSPENSION COIL SPRINGS. SO DANGEROUS!

MY VOLVO XC 90 CANNOT SHIFT TO PARK OR REVERSE, IT REMAINED IN DRIVE OR NEUTRAL POSITION. WAS UNABLE TO REMOVE KEYS FROM IGNITION DUE TO PROBLEM. IT IS A SAFETY HAZARD THAT WHEN I SEARCHED U-TUBE FOUND THERE WERE NUMEROUS PEOPLE THAT ENCOUNTERED THE SAME PROBLEM. IT JUST HAD A SERVICE 1 MONTH AGO

I LEASE A 2017 VOLVO S90 WITH AUTO-BRAKE AND START/STOP TECHNOLOGY. RECENTLY I WAS IN MY DRIVEWAY AND PUT THE VEHICLE IN DRIVE. I ROLLED FORWARD A FEW FEET AND REALIZED I NEEDED TO EXIT THE VEHICLE FOR SOMETHING. I BECAME DISTRACTED DUE TO AN ITEM ON MY DRIVERS SEAT AND SINCE THE VEHICLES ENGINE WAS NOT RUNNING DUE TO START-STOP TECHNOLOGY I DID NOT REALIZE THAT THE CAR WAS STILL IN DRIVE AND THAT THE IGNITION WAS IN THE ON POSITION. I EXITED THE VEHICLE AND CLOSED THE DRIVERS DOOR. WHEN I DID SO , THE START-STOP TECHNOLOGY ENGAGED AND THE CAR DROVE OFF WITHOUT ME. THE ONLY THING THAT STOPPED THE CAR WAS THAT IT RAN INTO MY HOME. I BELIEVE THIS IS A HUGE SAFETY FLAW THAT VOLVO NEEDS TO CORRECT IMMEDIATELY. THE AUTO BRAKE BUTTON WAS NOT ENGAGED.

VOLVO XC90 2016 HYBRID -SAFETY ISSUES AND TERRIBLE CUSTOMER SERVICE. I STARTED THE CAR AND MY BRAKES SUDDENLY MADE THIS WEIRD NOISE AND I COULD FEEL A SHIFT IN THE BRAKE PEDAL. UP POPPED A NOTICE ON THE SCREEN BY THE ODOMETER SAYING "BRAKE PEDAL CHARACTERISTICS CHANGED SERVICE REQUIRED." I STARTED TO DRIVE MY KIDS HOME, THINKING IT WAS JUST A SERVICE NOTICE AND NOT A TOW SITUATION. AS I DROVE ON TOWN ROADS (NOT HWY), THE BRAKE MADE A GRINDING SOUND (COULD ALSO FEEL IT IN THE PEDAL) WHEN LIGHTLY DEPRESSED AND WHEN I FULLY PRESSED THE BRAKE TO SLOW OR STOP, IT WOULDN'T DO ANYTHING AT FIRST AND THEN IT WOULD SUDDENLY ENGAGE IN A JOLTING AND JERKY STOP MOTION IT WAS VERY SCARY TO DRIVE THE CAR LIKE THIS. I WASN'T SURE IF THE BRAKES WERE GOING TO WORK WELL ENOUGH TO GET ME AND MY TWO CHILDREN HOME. FORTUNATELY, WE DID MAKE IT HOME BUT THE CAR IS NOT SAFE TO DRIVE LIKE THIS. VOLVO TOWED THE CAR OUT OF MY DRIVEWAY THIS AM. THE WESTPORT SERVICE DEPT CLAIMED THEY HAVE "NEVER HEARD OF THE ISSUE," DESPITE MY FINDING OF COUNTLESS SIMILAR COMPLAINTS ONLINE AND A NOTATION ABOUT IT IN THE MANUAL. I'VE ONLY HAD THIS VEHICLE FOR 6MO. IT WAS NEW OFF THE LOT.

FUEL PUMP CONTROL MODULE (PEM) FAILS DURING WET CONDITIONS. CAR WILL CRANK LIKE NORMAL BUT WILL NOT START. LET CAR DRY OUT FOR A FEW DAYS AND THEN THE CAR WILL RUN NORMAL AGAIN.

SERIOUS ENGINE SPEED SURGING. JUMPS TO OVER 8000 RPM. HAPPENS WHEN STOPPING ON OCTANE, NOT ALWAYS. I COULD HAVE GOT KILLED WHILE BACKING INTO MY DRIVEWAY ON A HILL. I HAVE SEEN THIS AT LEAST 4 TIMES AND WILL NOT DRIVE IT. I INFORMED MY INSURER. AT DEALER NOW, THEY SAY THEY HAVE NEVER HEARD OF THIS AND CANNOT DUPLICATE. LOTS OF INFO ON WEB FROM OTHERS WHO HAVE SAME PROBLEM. IT SEEMS TO BE A THROTTLE CONTROL ISSUE AND CLASS ACTION SUIT HAS BEEN DONE ON YEARS JUST UP TO 2016. VOLVO HAVE EXTENDED WARRANTY FOR THE THROTTLE MODULE AND ECM. I ASKED THE DEALER TO RESEARCH ON THIS AND IF THEY CANNOT DUPLICATE THAN REPLACE THE LIKELY SUSPECT AND SOFTWARE AS WELL AS CONTACT VOLVO FOR HELP. IF THIS IS A KNOWN ISSUE, VOLVO NEEDS GET INFO OUT AS SOMEONE IS GOING TO GET HURT OR DIE DUE TO THIS KNOWN DEFECT AND SHOULD PAY FOR THE REPAIRS. I LOVE THE CARE BUT WILL NOT DRIVE IT AS IT IS. 63K MILES ON IT. PLEASE FEEL FREE TO CALL OR EMAIL. THANKS [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

IMPROPER DRAINING ROUTE WHICH IN RESULT CAUSES MOLD AND DAMAGE TO FLOOR MATS AND SEAT CUSHIONS IN RAINY WEATHER. TRANSMISSION FLUID HAS HIGHER ACIDITY LEVELS. COOLANT REGULARLY FALLS BELOW MINIMUM LEVEL REQUIRED.

1) ADAPTIVE CRUISE CONTROL SUDDENLY SHUTS OFF WHILE DRIVING ON THE HIGHWAY, ERROR MESSAGE APPEARS ON THE SCREEN: "WINDSCREEN SENSOR, SENSOR BLOCKED, SEE OWNER'S MANUAL", THE APPEARANCE OF THE SENSOR ON THE OUTSIDE OF THE CAR APPEARS CLEAN AND EVEN AFTER SCRUBBING THE SENSOR AREA THE ERROR STILL OCCURS. THE CAR HAS BEEN REPAIRED FOR THIS SAME PROBLEM OVER 5 TIMES INCLUDING TOTAL REPLACEMENT OF THE THE WINDSCREEN SENSORS, WITH THE PROBLEM STILL PERSISTING. 2) DASHBOARD WENT BLANK AND COMPUTER REBOOTED WHILE DRIVING.

TAKATA RECALL: A RECALL FAILURE OCCURRED MAY 1, 2017 ON A FAN CONTROL MODULE THAT WAS INSTALLED ON 7/22/2009-RCALL NUMBER 214. . THE RECALL WAS DONE BUT NOW THE RECALL PART HAS FAILED AGAIN. DEALERSHIP IS NOT WILLING TO PAY FOR IT AGAIN..