VOLVO Complaints

TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT THE KEY WAS UNABLE TO TURN AND PREVENTED THE VEHICLE FROM STARTING. THE BATTERY WAS TESTED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

DRIVING DOWN THE HIGHWAY AT 55 MPH WHEN INSTRUMENT PANEL WENT COMPLETELY BLANK I HEARD A SIZZLING NOISE BEHIND THE DASH BOARD. I LOST THE SPEEDOMETER, GAS GAUGE, LIGHT INDICATOR, BLINKER INDICATORS, ALL OF THE INSTRUMENTS YOU DEPEND ON WHILE DRIVING DOWN THE ROAD. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF, IT CONTINUED SIZZLING SOUNDING LIKE IT WAS BURNING. AFTER A FEW MINUTES I STARTED THE CAR AND NOTHING ON THE INSTRUMENT PANEL WORKS, I TURNED ON THE FLASHER AND LIMPED TO A LOCAL MECHANIC, AS AN ELDERLY FEMALE THIS WAS VERY NERVE RACKING AS I DID NOT KNOW IF MY FLASHERS WERE WORKING NOR WHAT SPEED I WAS TRAVELING. THE MECHANIC TOLD ME THAT HE KNEW EXACTLY WHAT IT WAS SOMETHING CALLED THE DIM HAD WENT BAD AND THAT ONLY A VOLVO DEALER COULD REPLACE WHICH WILL COST OVER $1800. HE SAID I SHOULD FEEL LUCKY THAT THE CAR HAD NOT CAUGHT FIRE AS THAT WAS USUALLY WHAT HAPPENED IN THESE SITUATIONS AND VOLVO HAD IGNORED THIS PROBLEM FOR YEARS SO THEY WOULD NOT HAVE TO SPEND MONEY ON A RECALL. THIS PART IS NOT SOMETHING THAT IS A WEAR AND TEAR ITEM IT IS FAULTY FROM THE MANUFACTURER YET THEY CONTINUE TO CHARGE PEOPLE OUTRAGEOUS AMOUNTS TO REPLACE THEM. I NOW HAVE TO DRIVE AN UNSAFE CAR AS I CANT EVEN TELL IF I HAVE A WORKING BLINKER OVER 40 MILES TO THE NEAREST VOLVO DEALER, I AM NOT SURE WHAT WILL HAPPEN AFTER THAT AS I DO NOT HAVE THE MONEY (SOCIAL SECURITY) TO FIX SOMETHING THAT VOLVO SHOULD BE REPAIRING FOR FREE. I DO NOT UNDERSTAND WHY THIS PROBLEM HAS NOT BEEN RECALLED AS I HAVE RESEARCHED AND SEE THIS HAS BEEN AN ISSUE WITH VOLVO FOR MANY MAKES AND MODEL YEAR CARS NOT JUST 2011.

WHEN COMING TO A STOP, ONCE STOP HAS COMPLETED, WHILE FOOT IS ON THE BRAKE AT RANDOM TIMES THE VEHICLE WE JOLT FORWARDED. THE JOLT WOULD BE IN COMPARISON TO THE FEELING OF BEING REAR ENDED AT A COMPLETE STOP. I HAVE TAKEN THE CAR TO THE LOCAL VOLVO DEALERSHIP AND THEY CHECKED IT AND CAME BACK WITH NOTHING BEING WRONG. ON THE FOURTH RETURN TO THE DEALERSHIP I ASKED IF ANYONE DROVE THE VEHICLE. THE ANSWER WAS NO. THE SERVICE DEPARTMENT SPECIALIST ASKED IF HE COULD DRIVE THE VEHICLE HOME FOR THE NIGHT. I SAID YES, BECAUSE THIS PROBLEM HAPPENS RANDOMLY. THE NEXT DAY, THE SERVICE SPECIALIST SAID THAT HE EXPERIENCED THE SAME PROBLEM. AGAIN, NOTHING THEY SAID COULD BE DONE BECAUSE NO ERROR CODE APPEARED. THE TRANS JUMPS TOO MUCH, TO BE NORMAL.

THE CAR IS PUTTING FORTH A STRONG ODOR OF GASOLINE. THIS WAS FIRST NOTICED A COUPLE OF WEEKS AGO BUT WAS PUT DOWN TO HAVING JUST FILLED THE TANK. THE PROBLEM HAS PROGRESSED TO THE POINT WHERE YOU CAN SMELL GAS 20 FEET AWAY FROM THE CAR. WE ARE NOT ALLOWING OUR DAUGHTER TO DRIVE THE CAR AS IT IS AN EXTREME FIRE HAZARD. I HAD THE SAME ISSUE WITH ANOTHER S80 IN 2015 WHICH ALSO WASN'T COVERED IN THE RECALL SINCE IT WAS NOT SOLD IN A "HOT CLIMATE". WITH THAT CAR THE FUEL PUMP (WITH DEFECTIVE FLANGE) WAS REPLACED AND THE PROBLEM WENT AWAY. ALTHOUGH I AM NOT CONVINCED THAT HEAT IS THE PROBLEM (RATHER THE DEFECTIVE FLANGE) THE TEMPERATURES IN OUR AREA RANGES FROM 15 IN WINTER TO LOW 100S IN THE SUMMER. THIS IS A PROBLEM WHICH VOLVO HAS ACKNOWLEDGED AND IT CLEARLY MAKES DRIVING THE CAR DANGEROUS IF NOT DEADLY. RECALL FOR THIS PROBLEM 09V483000 - VOLVO RECALL #R220.

TL* THE CONTACT OWNED A 2004 VOLVO 780. WHILE DRIVING APPROXIMATELY 68 MPH AND ATTEMPTING TO PASS A VEHICLE, THE STEERING WHEEL DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE KEPT DRIVING FORWARD UNTIL IT COLLIDED WITH A MEDIAN AND FINALLY STOPPED. THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS DAMAGED, INCLUDING THE DRIVER SIDE HEADLIGHT AND THE BOTTOM OF THE VEHICLE. THERE WERE NO INJURIES REPORTED. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND YARD. THE VEHICLE WAS NOT EVALUATED BY THE INSURANCE COMPANY OR MANUFACTURER. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 81,707.

TL* THE CONTACT OWNS A 2014 VOLVO S60. WHILE ENTERING A COMMERCIAL GARAGE AND SLIGHTLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO TWO PARKED VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND THEN TAKEN TO A DEALER. THE DEALER DIAGNOSED THAT THE ELECTRONIC IGNITION SYSTEM AND BATTERY SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

MY DRIVER SIDE SEAT HEATER CAUGHT ON FIRE TODAY AND SMOLDERED A HOLE THROUGH THE SEAT. I WAS DRIVING IN A RESIDENTIAL NEIGHBORHOOD IN THE MORNING AROUND 9:15AM.

VEHICLE BURNED THROUGH ALL OIL CAUSING ENGINE FAILURE WITH NO WARNING FROM VEHICLE ELECTRONICS (CHECK ENGINE LIGHT CAME ON AS ENGINE BEGAN TO FAIL; WAS ABLE TO TRAVEL TO CLOSEST MECHANIC). VEHICLE DEALERSHIP SAID THIS IS A KNOWN ISSUE THAT HAS HAD PREVIOUS RECALL (FOR OIL PRESSURE WARNING) FOR OTHER OF THE SAME MODEL YEAR BUT NOT THIS PARTICULAR VEHICLE.

MY VEHICLE WAS PARKED IN A GROCERY STORE LOT. I ENTERED THE VEHICLE TO BACK IT OUT OF ITS PARKING SPOT. IT WAS NEXT TO A FULL SIZED VAN WHICH HAD CARPET CLEANING EQUIPMENT MOUNTED INSIDE. I STARTED THE CAR AND PLACED IT IN REVERSE AS IT BEGAN TO ACCELERATE ON ITS OWN. I TRIED TO SLOW THE VEHICLE WITH THE BRAKE WHICH FAILED. I COLLIDED WITH A BLOCK WALL IN THE REAR OF THE CAR AND ATTEMPTED TO GET IT OUT OF GEAR, WITH THE SOLID JARRING FROM THE REAR THE CAR WENT INTO DRIVE AND CONTINUED TO ACCELERATE TO FULL SPEED, WHILE I WAS ATTEMPTING TO BRAKE. THE VOLVO HIT THE VAN WHICH IT HAD BEEN PARKED NEXT TO IN THE REAR LEFT BUMPER AND DROVE IT APPROXIMATELY 20 FEET THROUGH A PLANTER AND INTO A PARKING SPOT ON THE OTHER SIDE OF THE PLANTER. THIS CAR (VOLVO) IS EQUIPPED WITH A COLLISION WARNING SYSTEM THAT WAS SUPPOSED TO HAVE AUTO BRAKED AND DID NOT. ADDITIONALLY THE AIR BAGS DID NOT DEPLOY. I TOOK THE CAR TO VOLVO AND HAD THEM ATTEMPT TO PULL CODES FROM THE VEHICLES INFORMATION SYSTEM. THEY REPORTED THAT NO CODES WERE PRESENT AND ATTEMPTED TO EXPLAIN AWAY THE INCIDENT AS DRIVER ERROR. THE CAR WAS TOTALED IN THE PROCESS. I AM CERTAIN THAT THERE WAS NO DRIVER ERROR AND THAT WHAT HAPPENED WAS A SUDDEN UNEXPLAINED ACCELERATION. OTHER SOMEWHAT SIMILAR INCIDENTS ARE REPORTED ON THE INTERNET. THE CAR HAS BEEN RETAINED IN MY POSSESSION UNTIL MAR 9TH 2017. IN THE EVENT IT SHOULD BE EVALUATED I HAVE IT AVAILABLE.

HEADLIGHT MOUNTS LOCATED ON REAR OF ASSEMBLY FRACTURE/BREAK OVER TIME. THIS LEAVES THE HEADLIGHT ASSEMBLY DISCONNECTED FROM THE VEHICLE CHASSIS AND CERTAIN CIRCUMSTANCES COULD LEAD THE HEADLIGHT TO FALL FROM THE VEHICLE.