VOLVO Complaints

I AM A SINGLE MOM WITH AN AUTISTIC SON, AND TWO OTHER CHILDREN. I USED TO WORK FOR MITCHELL VOLVO IN SIMSBURY, CT AND JUST PURCHASED MY 2015.5 VOLVO V60 IN DECEMBER AND ONLY HAVE 10K MILES ON IT. I DRIVE, LITERALLY, THREE MILES PER DAY, EXCEPT FOR MY FIRST INCIDENT: IN EARLY JULY 2016, I DROVE TO ROCHESTER, NY FOR A FUNERAL FOR MY UNCLE. UPON PULLING OUT INTO RT 495, I HIT THE GAS, AND NOTHING. I HAD MY AUTISTIC SON AND 87 YEAR OLD FATHER IN THE CAR, I PANICKED AS CARS WERE COMING, AND CAR WASN'T MOVING, I SLAMMED ON THE GAS, AND THE CAR BANGED INTO GEAR AND WENT. BROUGHT IT INTO MICHELL'S AND A TOTAL TRANSMISSION FAILURE WAS FOUND ON THE ENGINE. IT WAS "SUPPOSEDLY FIXED". AFTER THAT, THE CAR SHIFTED FUNNY AND THE GEAR SHIFT ITSELF WAS LOOSE AND YOU DIDN'T FEEL THE TIGHTNESS OF FEELING THE CAR GO INTO GEAR AS YOU SHIFTED FROM PARK TO DRIVE, ETC. THEN TRAVELED TO THE CAPE TWO WEEKS LATER, WAS BACKING UP, BACK UP CAMERA WAS ON, THEN HEARD THE ENGINE REV, AND LOOKED DOWN AND CAR HAD SLIPPED INTO NEUTRAL. I CALLED MITCHELLS AND THEY COULDN'T GET ME IN FOR THREE WEEKS SO THAT I COULD HAVE A LOANER VEHICLE. THE CAR IS IN THE SHOP NOW, MITCHELL VOLVO, AND THEY ARE FINDING NOTHING WRONG WITH THE TRANSMISSION! THIS CAR IS A DEATH TRAP! I'VE BEEN A FAITHFUL VOLVO CUSTOMER, HAD A NIGHTMARE 2005 XC90 AND IF YOU LOOK AT MY RECORD WITH VOLVO, I HELPED 20 OTHER FAMILIES WITH THE SAME ISSUE RECEIVE FREE SECOND AND THIRD FAULTY TRANSMISSIONS FROM VOLVO. I DON'T TAKE FAULTY/POORLY DESIGNED VEHICLES THAT CAUSE MY FAMILIES SAFETY TO BE PUT ON THE TABLE LIGHTLY. I HAVE ALREADY FILED ON THE EDMUNDS BLOG YET AGAIN! I WILL BE FILING WITH THE NTSB, EDMUNDS CONSISTENTLY, AND THE STATE OF CONNECTICUT CONSUMER PROTECTION AND MOTOR VEHICLE UNLESS VOLVO IS FOR ONCE WILLING TO STEP UP TO THE PLATE THIS TIME. THIS CAR HAS SO FEW MILES, VOLVO SHOULD DO SOMETHING.

VOLVO CLEARLY RATES THE V60 FOR TOWING. HOWEVER VOLVO DOES NOT SELL THEIR TOWING HITCH AND ELECTRONICS MODIFICATIONS IN THE UNITED STATES. THIS IS CONCERNING AS THEIR HITCHES ON ALL OTHER CARS INTERACT WITH THE VEHICLE STABILITY CONTROL SYSTEMS TO ALTER ITS BEHAVIOR WHEN TOWING. FURTHER THEIR EUROPEAN HITCH DOES NOT END UP UNDER THE REAR BUMPER ENERGY ABSORPTION STRUCTURE LIKE ALL OF THE AFTER MARKET ONES AVAILABLE (LIMITING THE EFFECTIVENESS OF THE ENERGY ABSORPTION ABILITY IN A REAR IMPACT. THEIR DEALERS HAVE NO RECOMMENDATION TO MAINTAIN A SAFE VEHICLE WHILE TOWING AND YET VOLVO CLAIMS A TOWING CAPACITY. I'VE ALSO CONTACTED VOLVO VIA THEIR CUSTOMER SUPPORT LINE AND THEY HAVE NO ANSWER FOR HOW TO SAFELY TOW AS WELL AS EMAILING THEM AND GETTING NO RESPONSE.

EGNISSION TURNS BUT TURNS OFF AFTER A HALF SECOND AFTER TURNING KEY TO START CAR. HALF TANK STILL WON'T START. IT WAS PARKED AND TRYING TO START CAR. THE DAY BEFORE THE CAR WAS IN PARK AND IN PARK WITH AC RUNING AND CAR WAS MAKING NOISE AS SHUTTERING OR GOING IN AND OUT OF GEARS. CODE READS FULE PUMP MODAL

HTTPS://YOUTU.BE/EU119G9VYCU THIS NEW TRUCK BOUGHT MID MARCH 29K MILES PARTS R COMING LOSE DEALER AND VOLVO GIVING ME THE RUN AROUND ON FIXING IT ?????? CAN U HELP

TL* THE CONTACT OWNS A 2008 VOLVO XC70. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V218000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

PURCHASED A 2004 VOLVO S80 IN "MINT CONDITION" FROM A USED CAR DEALERSHIP (GOOD REPUTATION).THREE (3) MONTHS LATER THE TRANSMISSION STARTED THE FAMOUS VOLVO "SLIP, SLIDE, AWAY".. IT RIDES LIKE A ROCK, I FELL EVERY CRACK, GRAIN OF SAND IN THE ROAD. I REPLACED THE STRUTS, COIL SPRINGS, LOWER CONTROL ARMS AND OTHER SUSPENSIONS PARTS BUT TO NO AVAIL IMPROVED ITS CONDITION. EVERY WEEK OR SO I GET THE "STOP SAFELY COOLANT LEVEL LOW" WARNING ON MY DASH...KEEP IN MIND THE DEALERSHIP HAD NOTHING TO DO WITH THESE ISSUES SINCE THE CONDITIONS DIDN'T APPEARED UNTIL 3 MONTHS/50000 MILES AFTER THE PURCHASE. STEERING HAS SOME PLAY AND I'M CONTINUOUSLY RECOVERING THE DIRECTIONAL PATH SLIGHTLY. SHORTLY AFTER I PURCHASED THE VEHICLE I INSTALLED ALL NEW TIRES (MICHELINS) PURCHASED A LIFETIME WHEEL ALIGNMENT, WHICH WAS DONE DURING NEW TIRE INSTALL AND RECENTLY RE-CHECKED. I DO 90% OF THE WORK MYSELF; I'M AN ENGINEER BY TRADE WITH 40 YEARS OF MECHANICAL SKILLS/KNOWLEDGE. CHECKED THE RECALL DATABASE BY VIN (SAFERCAR.GOV) AND VARIOUS OTHER SITES AND THERE WAS NO RECALL ON MY VEHICLE. THE VOLVO SITUATION IS EXTREMELY DISHEARTENING FOR SUCH A WELL-KNOWN EUROPEAN CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING APPROXIMATELY 4 MPH, THE ENTIRE INSTRUMENT PANEL AND ODOMETER GAUGE FAILED TO FUNCTION AND THE VEHICLE DID NOT ACCELERATE OVER 10 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE COMPUTER SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

TL* THE CONTACT OWNS A 2001 VOLVO XC70. THE CONTACT STATED THAT THE HATCHBACK DID NOT OPEN WITHOUT ELECTRICITY. WHEN THE VEHICLE'S BATTERY FAILED, THE CONTACT WAS UNABLE TO OPEN THE HATCH. THE CONTACT ALSO STATED THAT THERE WAS NO HANDLE OR ANY MEANS TO UNLOCK THE HATCH FROM OUTSIDE OR INSIDE THE VEHICLE WITHOUT POWER, MAKING IT A DEATH TRAP IN AN EMERGENCY SITUATION FOR THOSE SEATED IN THE BACK ROWS. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS INFORMED THAT HIS CONCERN WOULD BE NOTED. THE FAILURE MILEAGE WAS 174,810. UPDATED 01/10/2017*CT

I UPDATED THE MAPS IN THE CAR'S NAVIGATION SYSTEM ON 8/3/2016. AT THAT TIME, VOLVO'S SERVER IN SWEDEN WERE DOWN. THEY HAD BEEN DOWN FOR DAYS. NEXT MORNING, WHEN I STARTED DRIVING TO WORK, I NOTICED THAT THE SENSUS SYSTEM STARTED REBOOTING EVERY COUPLE OF MINUTES. AS I DROVE ON THE HIGHWAY, I NOTICED THAT WHEN THE SENSUS SYSTEM REBOOTED, IF MY LEFT TURN SIGNAL WAS ON, IT WOULD GO OFF FOR A COUPLE OF SECONDS AND THEN COME BACK ON. IF THE SENSUS SYSTEM WAS REBOOTING AND I TRIED TO TURN ON THE LEFT TURN SIGNAL, IT WOULD NOT COME ON. THIS IS A SAFETY ISSUE AS SENSUS SYSTEM IS JUST A CENTRAL CONSOLE AND IT'S REBOOT SHOULD NOT IMPACT CAR'S BASIC FUNCTIONS. BY THE TIME I LEFT WORK IN THE EVENING, THE SERVER IN SWEDEN WAS BACK ONLINE AND THE SENSUS CONSOLE STOPPED REBOOTING AND ISSUE NEVER HAPPENED.

I'VE CONTACTED VOLVO AND DEMANDED MY MONEY BACK AND THEY REFUSED, THIS IS MY NEXT STEP BEFORE TAKING THEM TO COURT FOR A MEASILY 2,500. THIS CAR HAS CAUSED ME A HEADACHE UNLIKE ANY OTHER, THE ELECTRICAL SYSTEM FAILS IN THIS CAR AND PASSES THROUGH IT MALFUNCTIONING ONE THING AFTER THE NEXT, MY BACK WINDOW WENT UP AND DOWN ON ITS OWN, HEATING AND COOLING SYSTEMS DO WHACKY THINGS WHICH RUINED THE CAR MAKING IT OVERHEAT EVEN AFTER SHOPS REPLACE SENSORS AND RADIATORS, THE MAIN SAFETY CONCERN WHICH VOLVO IS SUPPRESSING IS THAT THE ELECTRICAL GHOST ALSO AFFECTS THE BRAKING SYSTEM AND ACCELERATES, THIS IS A MAIN CONCERN WHEN YOU'RE ON AN EXPRESSWAY ESPECIALLY, IT ACCELERATES AND YOU CANNOT HOLD THE BRAKE DOWN HARD ENOUGH TO SLOW DOWN, AND IT'LL DO IT AT RANDOM, AND I KNOW THIS IS A PROBLEM WITH THIS YEAR VOLVO BECAUSE I HAVE A 1990 WHEN IT WAS VOLVO AND NOT BOUGHT MY AN AMERICAN COMPANY AND THAT CAR IS PERFECT, AND A COP TALKED TO ME FOR ABOUT AN HOUR JUST BEFORE THESE BIGGER ISSUES STARTED HAPPENING, HE'D OWNED A DEALERSHIP AND SAID THIS YEAR VOLVO HAS NOTHING BUT PROBLEMS, AND AT THAT TIME I KNEW HE WAS ONTO SOMETHING BECAUSE THE AIR AND HEAT BUTTONS WERE DOING ALL KINDS OF STRANGE THINGS, I WAS EVEN IN AN ACCIDENT ONCE, A LITTLE FENDER BENDER THANKFULLY JUST ON A SIDE STREET, MY CAR WOULDN'T SLOW DOWN AND IT SKIDDED ALL T HE WAY TO THE LIGHT AND I DENTED SOMEONE'S BUMPER, THEY LET ME SLIDE BECAUSE THEIR CAR WAS A JALOPY, BUT I'VE HAD THIS SAME ELECTRICAL FAILURE HAPPENING ON EXPRESSWAYS AT VARIOUS SPEEDS