VOLVO Complaints

THE CAR IS USING OIL LIKE CRAZY. GOING THRU 3-4 QUARTS EVERY 2000 MILES. STARTED AT 40541 WHEN SERVICED, THEY NOTED IT WAS A QUART LOW. I AM NOW AT 79000. & THE PROBLEM HAS JUST GOTTEN WORSE. I SPOKE TO DEALER ABOUT THIS & THEY ACTED AS IF THEY HAD NO IDEA WHAT IT COULD BE OR WHY. THEY AGREED TO DO OIL CONSUMPTION TEST (THEY SAID WAS THE NEXT STEP IN PROTOCOL) WHEN I TOLD THEM THAT I HAD READ THAT THIS WAS A MAJOR PROBLEM & I HAD COPY OF THE SERVICE BULLETIN THAT HAD BEEN ISSUED. THEY EVEN TOLD ME MINE WAS NOT INCLUDED, THAT THE T6 MODELS WERE THE ONES WITH THE ISSUE. THAT IS NOT TRUE. TOOK IT BACK AGAIN AFTER 2000 MILES & I WAS BARELY SHOWING ANY OIL ON THE DIPSTICK BUT THEY TOLD ME TO BRING IT IN & NOT TO ADD OIL. I DIDN'T WANT TO DRIVE IT THIS LOW. I GET IT OVER TO THE DEALER WHICH IS 40 MIN AWAY. THEY CHECKED IT & GAVE ME A LOANER BUT MADE ME PAY $150. I ASKED WHAT THIS WAS OF SINCE THEY SAID THE LOANER WOULD BE PROVIDED FOR FREE & THEY SAID IT WAS "TAX". IT HAS BEEN 7 DAYS & I HAVEN'T HEARD ANYTHING. THEY HAVEN'T TOUCHED MY CAR. THEY CALLED AFTER 5 DAYS & SAID THAT THEY WERE WAITING TO HEAR FROM THEIR REP. I DON'T KNOW IF I SHOULD CALL VOLVO NORTH AMERICA MYSELF, OR GIVE THE DEALER MORE TIME. I DON'T HAVE MUCH FAITH IN THEM AT THIS POINT. I FEEL THEY ACT SECRETIVE & WON'T BE HONEST ABOUT PROBLEMS. I HOPE THEY PROVE ME WRONG & RESTORE MY FAITH IN VOLVO. I WAS SO EXCITED TO BUY A VOLVO & WAS LOOKING FORWARD TO HAVING THIS CAR FOR A LONG TIME. I WAS EVEN CONSIDERING GETTING A VOLVO SUV. THIS IS A PROBLEM THAT MANY ARE HAVING. IT SEEMS TO BE THE PISTON & RINGS. SOME HAVE HAD TO HAVE NEW ENGINES BC THE PISTON & RINGS DIDN'T HELP.

THIS CAR IS A CONVERTIBLE, AND WHEN THE TOP IS DOWN/OPEN, AND I AM DRIVING AT SPEEDS EXCEEDING 25MPH, BOTH THE DRIVER AND PASSENGER DOOR CAN SPONTANEOUSLY OPEN. THE DOORS DO NOT FLY OPEN, BUT THE "DOOR OPEN" WARNING LIGHT COMES ON, THE INTERIOR LIGHTS COME ON, AND THE WINDOW DROPS SLIGHTLY AS IT DOES WHEN YOU OPEN THE DOOR. THEN, I AM FORCED TO PULL OVER TO RE-CLOSE THE DOORS. THIS HAPPENS WHETHER OR NOT THE DOORS ARE LOCKED, AND I AM CONFIDENT THEY ARE FULLY SECURED BEFORE THIS HAPPENS. THIS HAPPENS MORE OFTEN ON THE PASSENGER SIDE THAN THE DRIVER SIDE, BUT IT HAS HAPPENED ON BOTH SIDES. THIS WAS REPORTED TO VOLVO ON 6/17/2016, AND THEY INDICATED THAT THERE ARE NO OUTSTANDING RECALLS FOR THIS ISSUE. THERE ARE MANY EXAMPLES OF SIMILAR PROBLEMS ON THE VOLVO FORUMS, WHICH SUGGESTS A SYSTEMATIC SAFETY ISSUE. E.G.: HTTP://VOLVOFORUMS.COM/FORUM/VOLVO-C70-14/C70-DOOR-UNLOCKS-OPENS-ITSELF-WHILE-DRIVING-83545/ HTTP://VOLVOFORUMS.COM/FORUM/VOLVO-XC90-9/DOOR-OPENS-WHILE-DRIVING-TWICE-66826/

TL* THE CONTACT OWNS A 2008 VOLVO XC90. WHILE DRIVING APPROXIMATELY 35 MPH, THE BATTERY WARNING INDICATOR REMAINED ILLUMINATED. A FEW MOMENTS LATER, OTHER UNKNOWN WARNING INDICATORS BEGAN TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FRONT DRIVER AND PASSENGER SIDE POWER WINDOW SWITCHES FAILED TO OPERATE WHEN ACTIVATED. THE ENGINE WAS TURNED OFF AND FAILED TO RESTART. ROADSIDE ASSISTANCE INSPECTED THE VEHICLE AND JUMPSTARTED THE BATTERY. THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT MENTIONED THAT THE SRS WARNING INDICATOR ILLUMINATED FOR TWO YEARS AND CONTINUED. THE REAR PASSENGER DOOR AJAR MESSAGE DISPLAYED EVEN THOUGH THE DOORS WERE CLOSED IN A SECURED POSITION. IN ADDITION, THE CHILD LOCK FAULT MESSAGE ILLUMINATED. THE FAILURES RECURRED AND PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,580.

WHILE THE CAR WAS RUNNING IN MY GARAGE AND THE FRONT DRIVER SIDE DOOR CLOSED, I BELIEVE I PUT IT IN REVERSE THEN WENT TO OPEN THE FRONT DOOR TO SEE IF MY DAUGHTER WAS TIGHTENED IN HER CAR SEAT, THE CAR DIDN'T MOVE. I AM NOT SURE IF I PUT IT BACK IN PARK BUT AFTER I TOOK MY FOOT OFF THE BRAKE, IT DIDN'T MOVE. AFTER A FEW SECONDS AND MY FEET AND BODY COMPLETELY OUT OF THE CAR, IT STARTED TO GO BACK AND ALMOST RAN ME OVER. LUCKILY I JUMPED BACK IN THE VOLVO TRUCK AND THE DOOR CRASHED INTO THE GARAGE. THIS IS A BRAND NEW TRUCK AND HAS BEEN IN THE SHOP WITH SOME RECALLS ON THE COMPUTER SYSTEM A FEW WEEKS PRIOR. THE COMPUTER SYSTEM HAS SHUT DOWN SEVERAL TIMES WHILE DRIVING AND I BELIEVE THE LONG DELAY IN GOING BACK MIGHT HAVE TO DO WITH SOMETHING WITH THE ELECTRONICS/MOTOR. THERE IS NO WAY ONE SHOULD BE ABLE TO COMPLETELY GET OUT OF A CAR WITHOUT KNOWING IT IS IN GEAR.

GENERAL ALTIMAX RT43. I HAD 4 TIRES IN LESS THAN 6 MONTHS AND 6,000 MILES DEVELOP SIDE WALL BUBBLES CAUSED BY TIRE PLAY SEPARATION AND BANDS BREAKING. I TIRE HADE BEEN REPLACED AND IT DEVELOPED A BUBBLE IN LESS THAN A MONTH. NO HARD DRIVING ON THE CAR AND NO POTHOLES OR RAILROAD TRACK IMPACTS. THIS IS A COMMON THREAD AND IT IS TIME FOR THE NHTSA TO INVESTIGATE. I HAVE NOW BOUGHT SIX TIRES IN SIX MONTHS TO REPLACE THE DAMAGED TIRES. I AM STILL WAITING TO HERE IF GENERAL WILL REPLACE ONE UNDER WARRANTY AND HAVE ANOTHER IN THE TRUNK OF MY CAR THAT NEEDS TO BE REPLACED WHILE I DRIVE AROUND ON THE SPARE TIRE. THIS SHOULD NOT HAPPEN UNDER NORMAL USE. PRIOR TO THIS I HAVE DRIVEN APPROXIMATELY 1MILLION MILES AND HAVE NEVER HAD TO REPLACE A TIRE DUE TO SIDE WALL BUBBLES.

WHILE I WAS DRIVING THE CAR AROUND A CORNER AFTER STOPPING, I HAD A FRONTAL COLLISION WITH ANOTHER CAR. MY CRASH AVOIDANCE SYSTEM DID NOT ACTIVATE. I WOULD LIKE THE BLACK BOX OF MY VEHICLE TO BE CHECKED. VOLVO NORTH AMERICA WAS NOT HELPFUL WHEN I CALLED THEM.

MY HUSBAND AND I BOTH OWN 2010 VOLVOS. MINE IS S40, HIS XC60. WE HAVE BOTH HAD LEAKS RELATING TO FAULTY SUNROOF DRAIN. DEALER REPAIRED AND REPLACED FOR MY HUSBAND AT NO COST, BUT FOUGHT WITH ME - BECAUSE I AM A WOMAN - UNTIL MY HUSBAND CAME WITH ME TO DEALERSHIP. EVEN THOUGH THEY ULTIMATELY FIXED THE SUNROOF DRAIN, THERE IS STILL THE STENCH OF MOLD OR MILDEW IN MY CAR. MY HUSBAND ALSO HAD A LEAK DEVELOP IN HIS WINDSHIELD. DEALER TOLD HIM THAT THERE WAS A FAULTY COATING ON WINDSHIELDS THIS MODEL YEAR AND THEY REPLACED HIS WINDSHIELD AT NO COST. JUST NOW, I WAS OUT DRIVING, IT STARTED RAINING, AND WATER STARTED POURING IN THROUGH MY WINDSHIELD. (LUCKILY I WAS JUST ARRIVING AT MY DESTINATION, AND I WAS ABLE TO WAIT UNTIL THE RAIN SUBSIDED BEFORE DRIVING HOME, BECAUSE THERE WERE MULTIPLE STEADY STREAMS OF WATER POURING ON TO ME AND THE STEERING WHEEL WHEN THE RAIN WAS AT ITS PEAK.) APPARENTLY MY WINDSHIELD HAS THE SAME PROBLEM THAT MY HUSBAND'S HAD. I KNOW THERE IS ALREADY A CLASS ACTION LAWSUIT BREWING ABOUT THE LEAKY SUNROOF DRAIN, AND I SEE THAT THERE ARE HUNDREDS OF PEOPLE ONLINE COMPLAINING ABOUT THIS. I ALSO SEE THAT THERE ARE LOTS OF PEOPLE ONLINE COMPLAINING ABOUT THE WINDSHIELD LEAK. THIS IS RIDICULOUS. HOW CAN VOLVO KNOWINGLY LET BUYERS OF ITS CARS DRIVE AROUND KNOWING THAT THEY ARE IN DANGER OF HAVING RAIN POUR IN ON THEM AS THEY ARE DRIVING? OR THAT THE INTERIORS OF THEIR CARS WILL BE SOAKED AND POLLUTED WITH MOLD AND MILDEW? IS NHTSA GOING TO DO SOMETHING ABOUT THIS????

TL* THE CONTACT OWNS A 2009 VOLVO S80. THE CONTACT STATED THAT THE COOLING FAN FAILED AND THE ENGINE OVERHEATING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING FAN WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT IN 2009 THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V2180000 (ENGINE, AND ENGINE COOLING) FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING, THERE WAS A STRONG ODOR OF FUEL IN THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM). THE FAILURE MILEAGE WAS 132,000.

THE DRIVER SIDE INTERIOR DOOR LATCH HAS DISCONNECTED FOUR TIMES IN THE PAST FIVE YEARS. AS A DRIVER, I AM LITERALLY STUCK IN THE CAR, AND I HAVE TO EXIT THHROUGH PASSENGER SIDE OF THE VEHICLE. THIS REPAIR(S) DOES NOT WORK, AND THE DOOR LATCHES ARE FAULTY IN THESE CARS. AS A PERSON THAT IS DRIVING IN FLORIDA, WITH THREE KIDDOS, I CAN'T BE STUCK IN MY CAR IF FOR SOME REASON THE CAR GOES INTO THE WATER. THE SPRING IN THE HANDLE OF THE CAR DOES NOT WORK, AND THERE SHOULD BE A RECALL OF THE ASSEMBLY OF THE DOOR HANDLE. YES, THIS IS AN UNSAFE CONDITION, AS I CAN'T EXIT MY CAR, ESPECIALLY IN THE EVENT OF AN EMERGENCY.