VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2001 VOLVO S60- ROCKY HILL, CT
TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE THE VEHICLE WAS PARKED, A STRONG ODOR OF FUEL WAS NOTICED. THE CONTACT OBSERVED FUEL LEAKING FROM AN UNKNOWN PART OF THE FUEL TANK. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 VOLVO S60- SANTA FE, NM
I PURCHASED MY VOLVO IN 2007, I AM THE ONE AND ONLY OWNER. THE ISSUE IS THAT THE LOW BEAM FRONT HEAD LIGHT KEEP BLOWING OUT. I HAVE REPLACE THEN SEVERAL TIMES OVER THE PAST 2 YEARS. I HAVE ALSO REPLACED THE COUPLER THAT ATTACHES THE WIRES BEFORE THE LIGHT ASSEMBLY. THIS LAST TIME I THE WENT TO VOLVO TO PURCHASE A VOLVO BRAND PART. AND I STILL HAVE THE SAME OUT COME. PLEASE HELP - I DON'T KNOW WHAT ELSE TO DO. DOES SOMEONE OUT THERE HAVE A SOLUTION. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- AUSTINVILLE, VA
2004 VOLVO XC90 SUDDEN ENGINE STALL WITH LOSE OF HEADLIGHTS: I WAS TRAVELING ON THE INTERSTATE AT NIGHT WITH THE CRUISE SET AT 75 MPH WHEN SUDDENLY IT WAS LIKE SOMEONE TURNED THE IGNITION KEY TO OFF FOR ABOUT 3 SECONDS, AND THEN TURNED THE KEY BACK ON WITHOUT RESTARTING THE ENGINE. WITH ALL THE WARNING LAMPS ILLUMINATED, AND THE ENGINE AT A STALL I PULLED INTO THE EMERGENCY LANE, AND STOPPED. I THEN SHIFTED TO PARK AND ATTEMPTED TO START THE VEHICLE, WHERE IT TOOK SEVERAL ATTEMPTS TO START. THE HEADLIGHTS DID NOT STOP WORKING WHILE PULLING OVER, AND WHEN I STOPPED I SWITCHED THE LIGHTS OFF BEFORE I RESTARTED THE ENGINE. THE FIRST THING AT MIND WAS A FUEL PUMP THAT WAS STARTING TO ACT UP. AFTER RESTARTING I REVVED THE ENGINE UP A FEW QUICK TIMES (TO CLEAR THE ENGINES THROAT). I THEN GOT BACK ON THE INTERSTATE ACCELERATING TO 75 MPH , BUT DOING SO MANUALLY THIS TIME(NO CRUISE CONTROL). ABOUT 10 MIN HAD PASSED WHEN SUDDENLY THE ENGINE STARTED LOSING POWER AS I WAS HAVING TO PRESS THE ACCELERATOR HARDER TO MAINTAIN SPEED. WHILE STILL COASTING AT 65 MPH OR SO I PLACED THE TRANSMISSION INTO NEUTRAL, AND ATTEMPTED TO RESTART THE ENGINE, WHEN I TURNED THE KEY TO THE START POSITION I LOST ALL THE LIGHTS, I QUICKLY RELEASED THE KEY TO THE ON POSITION, AND THE LIGHTS REMAINED OFF. I QUICKLY PULLED TO THE EMERGENCY LANE AND USED THE FORCE TO AVOID THE GUARDRAIL AND THE DITCH. ALL THE WARNING LIGHT WERE ILLUMINATED, AND THE ENGINE WAS AT A STALL. I THEN TURNED THE IGNITION KEY OFF AND THEN BACK ON, AND THAT RESTORED THE HEADLIGHTS. IT TOOK 5-8 ATTEMPTS TO RESTART THE ENGINE, AND AGAIN I'M THINKING FUEL PUMP ACTING UP. EACH TIME I ATTEMPTED TO RESTART THE ENGINE IT WOULD SPIT AND SPUTTER LIKE IF THE FUEL PUMP WERE ONLY DELIVERING HALF THE PRESSURE NEEDED FOR THE FUEL INJECTORS. AFTER THE ENGINE RESTARTED I MADE IT HOME, AND THE PROBLEM HAS NOT ARISEN SINCE,
Source: NHTSA WEB SITE -
2008 VOLVO S80- OCEAN SPRINGS, MS
TL* THE CONTACT OWNS A 2008 VOLVO S80. WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,310.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLVO XC60- WASHINGTON, DC
SECOND OCCURANCE.SLOWING FOR STOP, VEHICLE STALLED, MESSAGE TO PUSH START BUTTON. IF TRAFFIC HAD BEEN HEAVY I WOULD HAVE BEEN REAR ENDED. DEALER SAID NO FAULTS IN OBDC, NO FAULTS IN VOLVO DATABASE.
Source: NHTSA MOBILE APP -
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2006 VOLVO XC90- BOWIE, MD
TL* THE CONTACT OWNS A 2006 VOLVO XC90. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 115,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- GARFIELD, NJ
CAR MOVED TO RIGHT WHEN APPLYING BRAKES. CAR CLUNKS WHEN MAKING TURNS. CAR VERY NOISY WHEN GOING OVER BUMPS/ POTHOLES.
Source: NHTSA WEB SITE -
2010 VOLVO XC60- AURORA, IL
WHILE MAKING A LEFT TURN ONTO A MAIN STREET IN MORNING TRAFFIC, MY PASSENGER SIDE DOOR SWUNG COMPLETELY OPEN. SPEED WAS APPROX. 10MPH OR LESS. I IMMEDIATELY PULLED OVER JUST FEET FROM ENTERING ONTO A BUSY FREEWAY. THE LATCH ON THE PASSENGER DOOR WOULD NOT ENGAGE. DOOR WOULD NOT LATCH AFTER RESTARTING CAR,,LOCKING AND UNLOCKING VEHICLE WITH KEY OR ANY OTHER METHOD. FINALLY I TIED THE DOOR CLOSED WITH SEVERAL BUNGGIE CORDS AND DROVE TO WORK. THE DOOR LATCHED WHEN I REACHED THE JOB 45 MINUTES LATER. I PUSHED THE DOOR LOCK BUTTON ON DRIVER SIDE AS NORMAL. TEMPERATURE IN ILLINOIS THAT DAY WAS BELOW FREEZING. THIS IS THE FIRST AND ONLY OCCURRENCE.
Source: NHTSA WEB SITE -
2010 VOLVO XC60- AURORA, IL
SUNROOF DRAINS TUBES ARE TOO SHORT AND ATTACH TO A SOUND TRAP IN THE A PILLAR OF VEHICLE. SOUND TRAP ALLOWS THE RAIN WATER TO DRAIN TO OUTSIDE OF VEHICLE. WITH THE DESIGN ON THE SHORT TUBES, THEY OFTEN DETACH FROM THE SOUND TRAP CAUSING EXCESSIVE WATER TO ENTER THE INTERIOR OF VEHICLE THEREBY FLOODING THE FLOOR BOARDS AND ELECTRICAL SYSTEMS THAT CONTROL THE SUNROOF AND AIRBAGS. AIRBAGS ARE THEN DEACTIVATED AND REQUIRE IMMEDIATE SERVICING. DURING HEAVY RAIN AND PARKED IN LOT, 3 INCHES OF WATER COLLECTED AT BRAKE PEDAL AREA AND RAIN DRIPPING FROM SUNROOF CONTROL AREA. RAIN WATER SHORTED OUT MY SUNROOF MOTOR RENDERING IT UNUSABLE. I WAS ALSO ADVISED BY MECHANIC WHILE PERFORMING AN OIL CHANGE THAT THE AIRBAGS ARE DEACTIVATED AND VEHICLE INFORMATION SYSTEM DISPLAYS AN URGENT SRS CODE. MOLD SPORES MAY DEVELOP UNDER CARPET PRESENTING HEATH CONCERNS FOR MYSELF AND CHILD. ALL SYSTEMS FUNCTIONED PROPERLY PRIOR TO WATER LEAKING INTO VEHICLE. FIVE MONTHS PRIOR VOLVO SERVICE DEPT. RECOMMENDED A WINDSHIELD REPAIR DUE TO WATER ENTERING THE VEHICLE WHILE PARKED AND DRIVING WHICH I CONSENTED. AFTER NINE DAYS IN VOLVO SHOP, I TOWED MY VEHICLE TO A WINDSHIELD REPAIR FACILITY. NEW WINDSHIELD WAS INSTALLED 12/2015 AT MY COST. RAIN WATER LEAK APPEARED AGAIN IN 5/2016 AFTER MULTIPLE DAY RAIN. LEAKS IN EXACTLY SAME LOCATIONS. ADVISED VOLVO IMMEDIATELY, HOWEVER SERVICE DEPARTMENT UNWILLING TO REPAIR AT VOLVO EXPENSE AND DENIED ME FUTURE SERVICES. FAULTY DRAINAGE TUBES ARE A DOCUMENTED PROBLEM BY CUSTOMERS AND MANAGER O. E. BURKE OF FREEDOM VOLVO VIRGINIA BEACH, VA. HE DISCUSSES FULL DETAILS IN UTUBE VIDEO DATED 23 AUG, 2013. FREEDOM VOLVO OFFERS A PREVENTIVE MAINTENANCE PLAN TO ADDRESS THE PROBLEM. NO RECALL OR CAMPAIGN HAS ADDRESSED THIS COMMON ISSUE. I'M AFRAID TO DRIVE THE VEHICLE WHILE AIRBAGS DEACTIVATED, PLEASE REQUIRE VOLVO TO FIT THESE VEHICLES WITH PROPER TUBES
Source: NHTSA WEB SITE -
2004 VOLVO XC90- FAIRHAVEN, MA
ON THE RIGHT REAR SIDE A SMELL OF GAS IS PRESENT WHEN I'M OUT SIDE THE CAR THE I CAN SMELL IT MORE
Source: NHTSA WEB SITE