VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 VOLVO XC90
    - REDMOND, WA

    2016 VOLVO XC90 WINDSHIELD CRACK I FOUND MY WINDSHIELD CRACKED RIGHT AROUND THE REAR LIP-END OF THE HOOD ABOVE THE WIPER RESTING POSITION, THEN CUTTING UP AT ABOUT THE CENTER OF THE WINDSHIELD, THEREBY MAKING AN "L" SHAPED CRACK MEASURING APPRX 22 INCHES BY 8 INCHES. I'M THE ONLY DRIVER OF THE VEHICLE DURING THIS PERIOD, AND I THINK I SHOULD KNOW IF A DEBRIS OR ROCK HIT MY CAR, CAUSING SUCH A MAJOR DAMAGE TO THE WINDSHIELD. I DROVE IT TO THE DEALERSHIP TO LODGE A COMPLAINT, AND THEY RESPONDED BY SAYING THEY THINK IT MAY HAVE BEEN A DEBRIS OR ROCK. WELL, IF IT'S A ROCK OR DEBRIS, I'LL EXPECT THERE SHOULD BE SOME SORT OF A CONSPICUOUS OR VERY GLARING POINT OF ORIGIN/IMPACT, CONSIDERING THIS IS 22 INCHES BY 8 INCHES CRACK ON A WINDSHIELD CLOSE THE BASE SEAL JOINT. I'LL ALSO EXPECT A POINT OF ORIGIN/IMPACT TO HAVE SOME SORT OF SURFACE ROUGHNESS TO THE FINGER FEEL, THIS CRACK IS SMOOTH ALL THROUGH BEGINNING TO END. MOREOVER THE UNIQUE "L" SHAPE DOESN'T SEEM TO FOLLOW ANY LOGICAL ACCIDENTAL ROCK OR DEBRIS PROFILE. HOWEVER, THE BOTTOM PART DOES FOLLOW THE "CURVED" BASE PROFILE OF THE CAR/WINDSHIELD AREA. I DON'T UNDERSTAND WHY AT SUCH LOW MILES THE WINDSHIELD WILL HAVE AN APPROX 30 INCH CRACK. IN MY OPINION I'LL THINK THAT GROSSLY COMPROMISES SAFETY CONSIDERING THE AMOUNT OF FORCE OR PRESSURE EXACTED ON THE WINDSHIELD AT ANY POINT IN TIME DURING OPERATIONS. PERHAPS, TIME WILL TELL WHAT IT IS, HOWEVER, HOPEFULLY NO FATALITIES BEFORE THEN.

    Source: NHTSA WEB SITE
  • 2012 VOLVO S60
    - SAN DIEGO, CA

    2012 VOLVO S60. VEHICLE IS AT 64,114 MILES. ABOUT A WEEK AGO, MY CHECK ENGINE LIGHT CAME ON AND I NOTICED A HIGH PITCHED WHISTLE COMING FROM THE ENGINE WHEN DRIVING. I TOOK THE CAR TO THE MECHANIC AND HE STATED THAT A RUBBER DIAPHRAGM IN THE OIL TRAP HAD RUPTURED CAUSING THE VEHICLE TO GO ON FULL VACUUM AND IN-TAKE TOO MUCH AIR AND OIL. IN FACT, IT WAS TAKING IN SO MUCH OIL THAT THE OIL WAS NEARLY DEPLETED. HE STATED THAT HE HAS SEEN SIMILAR ISSUES WITH VOLVOS IN THE PAST. APPROXIMATELY 6 MONTHS AGO, I TOOK THE VEHICLE INTO THE DEALER FOR AN OIL SERVICE. AT THAT TIME, HE STATED THAT THE ENGINE'S OIL WAS ALMOST DEPLETED. I'M NOW BEGINNING TO SUSPECT THAT THE BROKEN DIAPHRAGM IS RELATED TO THAT ISSUE AS WELL. I'VE SEEN OTHER COMPLAINTS REGARDING DEPLETED OIL (AND THE LACK OF A DRIVER NOTIFICATION DUE TO A MALFUNCTIONING OIL SENSOR). THIS COULD POTENTIALLY BE THE ROOT CAUSE OF THE OIL DEPLETION IN THESE OTHER CASES AS WELL.

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC90
    - ELGIN, IL

    THE CAR IS LEAKING A SUBSTANTIAL AMOUNT OF WATER MY DRIVER AND PASSENGER SIDE FLOODS WITH WATER. NOW WHEN I BRAKE I CAN HEAR SO MUCH WATER MOVING BACK AND FORTH. I HAVE WATER DAMAGE ON THE ROOF OF MY CAR FLOOR IS DAMAGED SO BADLY. JUST WAITING ON ELECTRIC PROBLEMS TO ARISE. THIS HAS HAPPENED OVER 5 TIMES... SUNROOF DOES NOT OPEN SO SECURITY ALERT AS WELL. THE CAR HAS BEEN STATIONARY PARKED IN THE PARKING LOT OF OUR TOWNHOUSE 0

    Source: NHTSA WEB SITE
  • 2012 VOLVO XC90
    - SARASOTA, FL

    TL* THE CONTACT OWNS A 2012 VOLVO XC90. THE CONTACT STATED THAT THE REAR BACK UP CAMERA AND GPS SYSTEM WORKED INTERMITTENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY SIX TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE AND THE MULTIMEDIA MODULE AND CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT DUE TO THE SOFTWARE COMPANY GOING OUT OF BUSINESS, THEY WOULD NO LONGER TRY TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 44,013. ..UPDATED 06/08/16 *BF ....UPDATED 06/15/16 *BF *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 VOLVO S40
    - NEW PORT RICHEY, FL

    TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL AND ENTIRE VEHICLE BEGAN TO SHAKE AS THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE AIR CONDITIONER, RADIO, HORN AND SUN ROOF FAILED TO FUNCTION WHEN ACTIVATED. THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM, FRONT AXLES AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 194,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 VOLVO XC90
    - TRENTON, NJ

    THERE HAS BEEN PROBLEMS WITH STEERING THE DRIVER SHAFTS THE FUEL PUMP AIRBAGS AND WHEELS MAKING A CLICKING NOISE WHILE DRIVING ON HIGHWAY. THE GAS SMELL IS ALWAYS INSIDE THE CAR AND MECHANIC HAS SAID IT'S FROM THE FUEL PUMP DEFECT DURING MANUFACTURER. ALONG WITH THE OTHER FORE-MENTION DEFECTS .VOLVO DOES NOT WANT TO ADDRESS ISSUES BECAUSE AGE OF CAR. THERE IS A DEFECTIVE SUNROOF THAT ALLOWS WATER TO LEAK INSIDE THE CAR DURING RAIN FALL . THERE HAS BEEN A TOP CLASS ACTION PLACED AGAINST VOLVO FOR THIS . THEY WANTED TO CHARGE ME $700 TO $800 FOR THIS DEFECT AND $1200 TO $1500 FOR FUEL PUMP .

    Source: NHTSA WEB SITE
  • 2016 VOLVO XC90
    - SOLON, OH

    WHILE DRIVING ON A CITY STREET I PUT THE CAR IN ECO MODE. THE CAR WAS MOVING AT THE TIME. I NOTICED THAT THE CAR SEEMED TO BE DRIVING LOUDLY. AS I TURNED LEFT, I SAW THE CAR WAS IN MANUAL MODE AND WAS IN FIRST GEAR. SO I TOOK MY FOOT OFF OF THE BRAKE TO SLOW DOWN THE CAR AND TRY TO PUT IT INTO DRIVE. AS I TRIED TO MOVE THE GEAR SHIFTER, THE CAR CAME TO A COMPLETE, SUDDEN STOP. IT FELT LIKE ALL FOUR WHEELS WERE SUDDENLY AND IMMEDIATELY LOCKED. I COULD NOT MOVE THEM, EVEN AS I HIT THE GAS. I DID NOT SEE ANY INDICATION ON THE DASHBOARD THAT THE EMERGENCY BRAKE HAD BEEN ACTIVATED. I HAD NOT FIDDLED IN ANY WAY WITH THE BUTTON THAT ALLOWS ME TO CHANGE TO ECO MODE OR WITH THE PARKING BRAKE. IN THE MOMENT IMMEDIATELY PRECEDING THE STOP, I HAD MY LEFT HAND ON THE STEERING WHEEL AND MY RIGHT HAND ON THE GEAR SHIFTER. THE PERSON BEHIND ME REAR-ENDED ME. THE DAMAGE TO MY CAR WAS MINIMAL. I HAD BEEN THE FIRST PERSON IN THE LINE TO TURN LEFT, SO THERE WAS NO ONE IN FRONT OF ME. I AM NOT SURE HOW I WAS ABLE TO GET THE CAR STARTED AGAIN. I THINK I TURNED THE STOP/START BUTTON A COUPLE OF TIMES. I LATER ATTEMPTED TO RECREATE THE AUTOMATIC STOP. BEFORE MAKING A LEFT TURN, I PUT THE CAR INTO ECO MODE. AS I TURNED, I SLOWLY RELEASED THE GAS AND SLOWLY BRAKED. THE CAR AGAIN CAME TO AN IMMEDIATE STOP, AS THOUGH ALL 4 WHEELS WERE LOCKED AT THE SAME TIME. WHEN THEN HAPPENED, I MANAGED TO GET THE CAR GOING AGAIN, AND THE NEXT TIME I PUT MY FOOT ON THE BRAKE, THE CAR CAME TO A SCREECHING HALT AGAIN. I HAVE NOT BEEN ABLE TO RECREATE THIS SCENARIO SINCE THEN, INCLUDING WHILE TRYING TO DRIVE THE CAR WITH A DEALER REP. THE DEALER HAD A TECHNICIAN COME IN FROM KY, AND HE WAS NOT ABLE TO FIND ANY PROBLEMS.

    Source: NHTSA WEB SITE
  • 2013 VOLVO XC90
    - OVERLAND PARK, KS

    THE ANTI SKID SERVICE IS NOT FUNCTIONING. THE WARNING LIGHT KEEPS COMING ON AND OFF PERIODICIALLY. WHEN THIS HAPPENS, I SOMETIMES LOSE THE DASH LIGHTS, BLINKERS AND THE FUEL DOOR UNLOCKS. THE ISSUE IS NOT HAPPENING CONSISTENTLY. SOMETIMES IT WON'T HAPPEN FOR MONTHS AND THEN IT WILL HAPPEN AGAIN MULTIPLE TIMES. I HAVE TAKEN IT TO VOLVO TWICE AND THEY ARE UNABLE TO DETERMINE WHY THIS ISSUE IS HAPPENING.

    Source: NHTSA WEB SITE
  • 2008 VOLVO XC70
    - BURLINGTON, VT

    2008 VOLVO XC-70. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE PRESSURE MONITOR SENSORS CORROSION. *M THE CONSUMER STATED DURING A TIRE CHANGE, IT WAS DISCOVERED TWO VALVES WAS SEVERELY CORRODED. *JB *TR UPDATED 12/14/16.*JB

    Source: CONSUMER LETTER
  • 2004 VOLVO XC70
    - CHICAGO, IL

    I HAVE BEEN BRING MY CAR TO A VOLVO DEALER IN MY AREA FOR ABOUT 6 YEARS. I THOUGHT THAT I COULD TRUST THEM. STARTING IN 2014 I NOTICED THAT THE TRACTION CONTROL LIGHT WOULD APPEAR WHEN DRIVING DURING WET CONDITIONS AND IF I HIT A POTHOLE OF WHICH WE HAVE MANY HERE. I TOLD THE DEALERSHIP ABOUT THIS ON TO 2 DIFFERENT VISITS. BOTH TIMES THEY SAID THEIR WAS NO PROBLEM. WHEN I TOOK MY CAR TO AN INDEPENDENT REPAIR SHOP FOR A SECOND OPTION FOR AN ALTOGETHER DIFFERENT ISSUE, IT WAS DISCOVERED DURING A TEST DRIVE BY THE LEAD MECHANIC THAT MY CAR WAS NOT DRIVING IN AWD. THAT VOLVO DEALERSHIP AND THEIR MECHANICS PUT, ME AND MY FAMILY IN DANGER. UNFORGIVABLE. THIS ISSUE(S) OCCURRED WHILE DRIVING (IN MOTION) IN HEAVY TRAFFIC AS I LIVE IN A LARGE CITY AND WITH ELDERLY PASSENGERS AS I WAS A VOLUNTEER DRIVER FOR THE ELDERLY.

    Source: NHTSA WEB SITE