VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 VOLVO S80- TEMPE, AZ
VEHICLE HAS THE SMELL OF FUEL. THE 2001-2005 MODELS HAVE A RECALL FOR THIS SAME ISSUE BECAUSE OF THE PLASTIC ON THE FUEL PUMP FLANGE CRACKING. MANY OWNERS OF THE 2000 MODELS ARE REPORTING THIS ISSUE. THE FUEL PUMP IS THE SAME USED ON THE 2000 YEAR MODEL AS THE 2001-2005 SO THE 2000 SHOULD BE PART OF THE RECALL ALSO. THE SMELL OF FUEL IS NOT JUST UNPLEASANT BUT DANGEROUS. I HAVE A 11 MONTH OLD SON WHO RIDES IN MY CAR AND IT WOULD BE TRAGIC IF SOMETHING HAPPENED TO MY FAMILY OR SOMEONE ELSE. YOU CAN SEARCH GOOGLE AND SEE MANY OTHER OWNERS REPORTING ISSUES IN THE 2000 MODEL VOLVO S80. PLEASE DO SOMETHING ABOUT THIS. THANK YOU! *TR
Source: NHTSA WEB SITE -
2004 VOLVO V70- BRYN MAWR, PA
PRKING BRAKE FRICTION LINING DELAMINATES FROM BRAKE SHOE, THEN GETS JAMMED INTERMITTENTLY IN THE DISK BRAKE SYSTEM, CAUSING LURCHING STOPS. PHOTO AVAILABLE OF THE FRICTION LINING FRAGMENTS.OTHERS ON INTERNET REPORT THAT FRAGMENTS HAVE CAUSED ENORMOUS WHEEL DAMAGE AT HIGHWAY SPEEDS.
Source: NHTSA WEB SITE -
2014 VOLVO XC60- DOWNEY, CA
TL* THE CONTACT OWNS A 2014 VOLVO XC60. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE CONTACT MENTIONED THE VEHICLE WAS JERKING WHILE THE GEAR WAS SHIFTING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A SOFTWARE UPGRADE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,219.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO V70- BRYN MAWR, PA
I HAVE HAD TWO VOLVO V70 STATION WAGONS. BOTH OF THEM HAVE EXHIBITED THE FOLLOWING- WHEN FILLING AT CERTAIN GAS STATIONS (SUNOCO MOST RECENTLY) THE GAS PUMP WILL NOT SHUT OFF AUTOMATICALLY BEFORE FUEL COMES POURING OUT OF THE FILLER. I BELIEVE IT IS A FUEL FILLER PROBLEM IN THE CAR, NOT IN THE PUMP, BECAUSE I DO NOT HAVE THIS PROBLEM WITH ANY OF OUR OTHER CARS. I BELIEVE IT IS EITHER AN ISSUE OF THE CAR'S FUEL FILLER TUBE SHAPE, OR DIMENSIONS. DANGEROUS! APPROX 1 FULL CUP OF GAS.
Source: NHTSA WEB SITE -
2015 VOLVO S60- STEPHENSON, VA
STATIONARY VEHICLE EQUIPPED WITH KEYLESS IGNITION AND AUTO ENGINE "START/STOP" FEATURE. VEHICLE WAS STOPPED IN DRIVEWAY. ENGINE STOPPED, DRIVER STEPPED OUT OF CAR, ENGINE RESTARTED AND MOVED FORWARD, DAMAGING HOME AND BARELY MISSED PINNING DRIVER AGAINST WALL. EXPERIENCED DRIVER, MOMENTARILY DISTRACTED, ASSUMED ENGINE WAS OFF, AND HAVING PREVIOUSLY DISABLED START/STOP FEATURE, BELIEVED THAT VEHICLE WAS IN PARK AS PART OF NORMAL SHUTDOWN - OWING TO ALREADY QUIET ENGINE. CALL TO DEALER SERVICE REVEALED "SEVERAL PEOPLE" COMPLAINED OF AUTO START/STOP FEATURE BUT SAID THERE WAS NO WAY TO RESET DEFAULT FOR THIS FEATURE - THE SOLUTION WAS TO REMEMBER TO DISABLE EACH TIME DRIVER ENTERED CAR (VOLVO HAS A DISABLE BUTTON ON CONSOLE WHICH DEFAULTS TO THE AUTO START/STOP AND REQUIRES DRIVER TO MANUALLY DISABLE EACH TIME CAR IS STARTED).
Source: NHTSA WEB SITE -
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2003 VOLVO XC90- BIRKDALE, DE
DRIVING THE XC90 AND SUDDENLY THERE IS A HUGE THUMP AND CLICKING FROM THE DASHBOARD. ALL THE DIALS AROUND THE SPEDOMETER STOP WORKING.. IF WE KEEP DRIVING THERE ARE MORE THUMPS AND WE QUICKLY LOSE ENGINE POWER - IT IS EXTREMELY SCARY WHEN IT HAPPENS.. ALL THE LIGHTS COME ON (INSIDE THE CAR), DASHBOARD GOES DEAD ETC ETC. IT IS EXTREMELY DANGEROUS .. IT HAPPENED TO USE A NUMBER OF TIMES WITH 3 CHILDREN IN THE CAR. IT HAS OCCURRED WHEN WE WERE DRIVING ON THE HIGHWAY, 2-3 TIMES, IT HAS OCCURRED ON SHORT TRIPS - IT HAPPENS AT SEEMINGLY RANDOM TIMES, USUALLY AFTER DRIVING FOR OVER 30 MINUTES, BUT THEN YESTERDAY IT HAPPENED ON A TRIP JUST DOWN TO THE PARK, NOT 5 MINUTES DOWN THE ROAD.. ON THIS OCCASION THE CAR HAD BEEN SITTING IN THE SUN FOR A WHILE (MAYBE HEAT RELATED?). IT HAS HAPPENED IN HOT WEATHER, COLD WEATHER .. WE ARE IN CONSTANT FEAR WHEN DRIVING THE CAR. I HAVE CONTACTED VOLVO AUSTRALIA ABOUT THE ISSUE BUT THEY SAID THEY HAVE NO RESPONSIBILITY, THAT THERE IS NO RECALL FOR THE PROBLEM AND DIDN'T WANT TO HELP AT ALL!! I SEE A LOT OF PEOPLE HAVE THIS SAME PROBLEM, IS VOLVO NOT GOING TO FIX IT UNTIL SOMEONE IS KILLED??? WHAT WILL IT TAKE!?!?!?! IT IS A JOKE ! WE BOUGHT A VOLVO TO HAVE SOMETHING SAFER THAN NORMAL BUT ITS MORE DANGEROUS! I CANNOT EVEN SELL THE CAR BECAUSE I DON'T KNOW WHAT'S WRONG WITH IT AND I DON'T WANT ANOTHER FAMILY / PERSON TO BE INJURED .. NO RESALE VALUE, NO SAFETY! COME ON VOLVO, THIS IS CRAZY!
Source: NHTSA WEB SITE -
2003 VOLVO XC70- BALTIMORE, MD
TL* THE CONTACT OWNS A 2003 VOLVO XC70. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 VOLVO V60- GILBERT, SC
THE CAR, 2015 VOLVO V60, BEGAN SHUTTING OFF ITS MOTOR WHEN I CAME TO A STOP OR WHEN I PUT IT IN PARK AND A FEW TIMES WHEN I CAME TO A HARD STOP. THIS WOULD REQUIRE MY PUTTING THE CAR IN PARK, IF NOT ALREADY, PRESSING THE BREAK PEDAL AND PUSHING THE START BUTTON. DURING THESE TIMES, THE STEERING WHEEL WOULD LOCK UP AS IT SHOULD IF A DRIVER PURPOSELY TURNED THEIR CAR OFF. THE SYMPTOM WOULD HAPPEN INTERMITTENTLY. I LEFT MY CAR FOR A WEEK WITH THE LOCAL VOLVO DEALER HOPING THIS SPORADIC PROBLEM WOULD BE SUCCESSFULLY DIAGNOSED. A SERVICE DEPARTMENT TECH DROVE MY CAR FOR THE WEEK. AT THE END OF THE WEEK, I WAS TOLD MY CAR DID NOT EXHIBIT ANY OF THE SYMPTOMS, BUT, IF A WARNING APPEARED ON THE DASHBOARD, THIS WOULD PRECIPITATE A DIAGNOSIS. TWO MONTHS LATER THE PROBLEM BECAME MUCH WORSE AND SCARIER. MY HUSBAND WAS SAFELY PASSING ANOTHER CAR WHICH WAS GOING TEN MILES UNDER THE SPEED LIMIT ON A TWO WAY ROAD. AT THE POINT HE IS BESIDE THE OTHER VEHICLE, THE VOLVO LOSES POWER. HE APPLIES EXCELLERATION, BUT THE CAR DOES NOT RESPOND. THE CARS WHICH WERE BEHIND MY HUSBAND HAVE CLOSED THE GAP HE JUST VACATED MAKING IT IMPOSSIBLE FOR HIM TO MOVE BACK IN POSITION. NOW ONCOMING TRAFFIC IS HEADED HIS WAY. FORTUNATELY, HE IS ABLE TO CUT IN FRONT OF THE SLOWER MOVING CAR LEAVING LESS THAN A FOOT OF CLEARANCE BETWEEN HE AND THE OTHER CAR. THIS TIME THE WARNING "REDUCED ENGINE PERFORMANCE" IS DISPLAYED ON THE DASHBOARD. THE CAR IS IMMEDIATELY TOWED TO THE LOCAL DEALER WHO, AGAIN, DRIVES THE CAR FOR A WEEK AND FINDS NOTHING WRONG. MORE IMPORTANTLY, THE DASHBOARD WARNING APPARENTLY CARRIES NO SIGNIFICANCE, BECAUSE A CODE IS NOT PULLED DURING COMPUTER DIAGNOSTICS AND THERE IS NO OTHER RECOURSE. I AM SENT HOME WITH AN UNSAFE AND DANGEROUS VEHICLE. I BOUGHT A VOLVO FOR ITS SAFETY AND RELIABILITY. HOW IRONIC! I WILL NEVER BUY ANOTHER. SHAME ON VOLVO. BUYER BEWARE.
Source: NHTSA WEB SITE -
2012 VOLVO XC60- ANDOVER, MA
THE CAR USES AN EXCESSIVE AMOUNT OF ENGINE OIL. CHECK OIL LIGHT COMES ON WILL DRIVING CAUSING A POTENTIAL SAFETY HAZARD WHILE I FIND A SAFE LOCATION TO STOP AND ADD ENGINE OIL.
Source: NHTSA WEB SITE -
2001 VOLVO S60- FENTON, MO
TL* THE CONTACT OWNS A 2001 VOLVO S60. WHILE OPERATING THE VEHICLE, AN ODOR OF FUEL WAS PRESENT AND THE CONTACT DISCOVERED FUEL PRESENT ON THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 145,000. UPDATED 02/10/16*LJ; UPDATED 05/10/18*JB *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE