VOLVO Complaints

FROM RECEIPT OF THIS VEHICLE, AND ESPECIALLY SINCE PLACED INTO SERVICE, WE HAVE COMPLAINED TO VOLVO ABOUT THE RIDE OF THE TRUCK. INITIALLY, THE CAB WOULD BOTTOM OUT AND IT SWAYED EXCESSIVELY FROM LEFT TO RIGHT. WE CONSULTED WITH VOLVO TECHS, WITH REGARDS TO WHAT THIS MIGHT BE, AND WERE TOLD THAT THEY HAD BEEN SEEING THIS IN NUMEROUS OTHER VOLVO 780'S AND WERE UNSURE THE CAUSE OR THE CURE. AS TIME PROGRESSED, THE PROBLEMS BECAME WORSE. IT BECAME HARD TO RIDE IN THE CAB, AS IT BEGAN TO BOTTOM OUT AT THE LEAST OF ROAD CONDITIONS. THIS WAS CAUSING THE OCCUPANTS SEVERE MIGRAINES AND MAKING IT IMPOSSIBLE TO ENGAGE IN TEAM LOADS, AS THE TEAM DRIVER WAS BEING FORCED TO SLEEP ON CUSHIONS ON THE CAB FLOOR BETWEEN THE TWO FORWARD SEATS. NOT ONLY DID THIS PRODUCE AND ILLEGAL SITUATION, BUT THE DRIVER THAT WAS TRYING TO SLEEP, WAS NOT SECURED IN THE CAB WHILE IN TRANSIT. HOWEVER, THERE WAS NO OTHER OPTIONS, AS THE DRIVER SLEEPING IN THE BERTH WAS SUSTAINING PHYSICAL INJURY BY WAY OF THE TRAUMATIC CAB 'SLAPPING' OR 'BOTTOMING OUT'. UPDATED 08/13/15 *BF UPDATED 12/10/15 *JS

TL*THE CONTACT OWNS A 2009 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL PUMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V343000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 6/8/15*CN

DRAG LINK FAILED, A KNOWN ISSUE TO THE MANUFACTURER RESULTING IN TOTAL LOSS OF CONTROL. CRASHED INTO CENTER WALL THEN THRU GUARDRAIL AND DOWN EMBANKMENT. AIR BAGS FAILED TO DEPLOY ALSO. PASSENGER WAS HURT VERY BAD, DRIVER SLIGHTLY HURT. LARGE TRUCK OUT OF CONTROL ON THE INTERSTATE FROM A PROBLEM THE COMPANY KNEW TO EXIST IS CRIMINAL. TRUCK WAS WELL MAINTAINED PER VOLVO INSTRUCTIONS. 329090 MILES ON THE TRUCK. *TR

TL* THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT STATED THAT WITHOUT WARNING FUEL STARTED LEAKING FROM THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,100.

THE DRIVER SIDE SEAT WARMER CAUGHT FIRE. IT BURNED A HOLE THROUGH THE SIDE OF THE SEAT COVER AND ALSO CAUSED A MILD BURN TO MY LEG. I STOPPED THE CAR, SHUT OF THE SEAT WARMER, AND WAS ABLE TO EXTINGUISH THE FIRE WHILE IT WAS STILL SMALL. A SEARCH ON THE INTERNET REVEALED THAT OTHER OWNERS HAVE EXPERIENCED THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

TO WHOM IT MAY CONCERN: I CURRENTLY OWN A 2004 XC90 T6, AND HAVE NOW ENCOUNTERED THE SAME ISSUE TWICE WITH MY VEHICLE. LAST YEAR AROUND THE SAME TIME FRAME, THERE WAS A TERRIBLE SCENT OF GASOLINE FUMES THROUGHOUT THE CABIN AND EXTERIOR OF THE VEHICLE. THE STRONGEST CONCENTRATION OF THE ODOR OCCURRED AROUND THE BACKSEAT, PASSENGER SIDE. I TOOK THE VEHICLE TO MY MECHANIC AND IT WAS CONCLUDE THAT THE WAS A FUME LEAK OCCURRING FROM THE SEAL AROUND THE FUEL PUMP. I PURCHASED A NEW PUMP AND SEAL FROM VOLVO AND HAD THE UNIT REPLACED. EXACTLY AROUND THE SAME TIME OF THE YEAR, A YEAR LATER, I AM ENCOUNTERING THE SAME EXACT ISSUE AGAIN. THERE IS AN OFFENSIVELY STRONG ODOR FROM GASOLINE FUMES IN AND AROUND THE VEHICLE ORIGINATING IN THE SAME PLACE. I DID SOME RESEARCH ON THE WEB, AND IT LOOKS LIKE THERE HAVE BEEN HUNDREDS OF SIMILAR ISSUES REPORTED. *TR

TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LEAK IN THE FUEL PUMP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 09V483000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 141,000.

MY WIFE AND I HAVE BEEN DEALING WITH ORANGE LOW LEVEL OIL LIGHT COMING ON BETWEEN OIL CHANGES, IN MY 2010 VOLVO S80, FOR A COUPLE OF YEARS NOW. ON OCCASION, THE RED LIGHT HAS APPEARED AS WELL IF I DON'T ADD OIL FOR MY WIFE. THERE IS OBVIOUSLY AN OIL CONSUMPTION ISSUE THAT NEITHER MY DEALER NOR CORPORATE HAVE BEEN HELPFUL WITH RESOLVING. I HAVE HAD THE "OIL CONSUMPTION TEST", BUT FRANKLY I AM TIRED OF THE RUN AROUND BECAUSE I LIVE TOO FAR TO KEEP HAVING TO PROVE THAT THERE IS A PROBLEM AND BEING TOLD BY THE SERVICE PERSON THAT IT IS WITHIN SPEC. THIS IS A QUART OF OIL EVERY 1,000 MILES. THE TIP ON MY EXHAUST CLEARLY GIVES AN INDICATION OF THE BURNING OF OIL. WHAT CAN I DO TO GET THEM TO FIX THIS. I HAVE EVEN FOUND A TECHNICAL JOURNAL REF NO. 24643 (OIL CONSUMPTION) THAT SPEAKS ON MY EXACT PROBLEM. *TR

2004 VOLVO XC90. CONSUMER WRITES IN REGARDS TO A BROKEN FUEL PUMP AND LEAKING GAS. *SMD THE CONSUMER NOTICED A STRONG GAS SMELL IN THE GARAGE. THE CONSUMER DISCOVERED RECALL # 09V483000. HOWEVER, HE WAS NEVER INFORMED. *JB