VOLVO Complaints

I turned on my brand new 2026 Volvo XC 90 and none of the cameras worked. I hard reset it three times and it still didn’t work. The message on the screen said “Camera view is temporarily unavailable. Press home button to close.” This is the second issue with the vehicle. First was apple car play, now, it’s the camera system.

While driving the vehicle under normal conditions, a sudden electrical fire occurred, requiring immediate evacuation. The vehicle was pulled over safely and the driver exited before the fire escalated. The fire department responded and the vehicle was declared a total loss due to fire damage. The failure is believed to have originated from an electrical short involving the climate control/defroster system. The affected wiring and components were destroyed by the fire and are not available for inspection. The day prior to the fire, the fuse controlling both the climate control system and the instrument cluster blew twice when the defroster was activated. The fuse was replaced, and the defroster was not used again. At the time of the fire, the defroster systems was not operating. There were no warning lights or alerts immediately prior to the fire. The fire occurred while the vehicle was in motion, creating a serious safety risk to the occupant and surrounding traffic. The incident has not been reproduced or inspected by a dealer. The vehicle was inspected by the fire department. No manufacturer inspection has occurred.

Recall R10342 Power Operated Tailgate (POT) Drive Unit separation was not remedied by dealer prior to delivery of new vehicle. While performing research on this vehicle for another issue, NHTSA's stite provided an unrepaired recall on the vehicle in question. Upon further research, Volvo was aware of this issue and had already reported it to NHTSA prior to the date of vehicle delivery. See attached.

Intermittent rear backup camera displayed camera unavailable instead of live video footage of what's behind the car. Inspection available upon request. Reduced visibility to rear of vehicle may lead to unsafe vehicle reverse. Problem hard to reproduce at dealer or independent service center as issue is intermittent and inconsistent. The component has not been inspected by manufacturer, police, or anyone else. The center console will display backup camera is unavailable. Issue remains unresolved since multiple updates. Car is on latest version 4.2.13

The contact owns a 2022 Volvo XC60. The contact stated that while driving approximately 45 MPH during nighttime, the Forward Collision Avoidance system engaged while there were no vehicles or objects in front of the vehicle. The contact stated that the failure caused pain in her rib cage when the brake was suddenly applied. Medical attention was not sought. No warning lights were illuminated; however, the message "Front Collision Aversion Engaged" was displayed on the instrument panel. The vehicle was taken back to the residence, and the dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

The contact owns a 2026 Volvo XC60 MHEV. The contact stated while driving approximately 30 MPH, the instrument panel went dark and became inoperable. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument cluster was inoperable and needed to be replaced; however, the part was not available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 800.

I am reporting a serious and ongoing safety defect involving my 2024 Volvo XC90. The vehicle has experienced intermittent unintended acceleration, intermittent loss of safety and alert systems, and false obstacle detection that triggers unexpected braking or steering input. These events occur randomly and without warning, and are not tied to a specific driver, key, driving condition, or user behavior. At times, the vehicle accelerates on its own without driver input. At other times, the vehicle detects objects that are not present, causing the car to suddenly stop while reversing or swerve to avoid perceived obstacles that are not actually in the roadway. These events occur unpredictably and create a risk of collision with surrounding vehicles, pedestrians, or objects. During these occurrences, safety systems and alerts may become unavailable or inoperable, leaving the driver without audible or visual warnings. Audio alerts and system feedback have also stopped functioning during these events, further increasing the safety risk. The vehicle has been brought in for service approximately 8–9 times for various concerns, including these safety issues. Despite repeated service visits, the problems remain unresolved. Restarting the vehicle sometimes restores functionality, but the defects continue to recur unpredictably. This vehicle is used to transport young children, and these failures present a significant risk of serious injury or death. The unpredictability of the unintended acceleration, false braking/steering, and loss of safety systems makes the vehicle unsafe to operate. I am submitting this complaint due to concern for my family’s safety and the safety of others on the road, and because the manufacturer has not resolved the defect after repeated attempts. These issues have occurred since we received the car in September 2024

The contact owns a 2022 Volvo XC60. The contact stated that while operating the vehicle, the instrument cluster display screen independently reset and then displayed a blank screen. During the failure, the driver was unable to view the speedometer and the fuel gauge. There was no audible sound while activating the turn signal, and the doors failed to immediately lock and unlock while attempting to use the door switch. The vehicle was taken to the local dealer, but no cause for the failure was found. The contact stated that the failures recurred intermittently. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.

Vehicle was purchased from Leikin Motors in Willoughby Ohio on 15 SEP 2025. Since taking ownership, I have had 5 service visits for the same wiring harness issue and once for a throttle body replacement. Volvo has repeatedly denied the issue and has continued to perform more splices into the existing harness blaming the issue on rodents. The vehicle has went into limp mode multiple times and continues to show ABS errors. Neither Portland Volvo Cars (maine) nor my original dealer in Ohio has been able to sort these issues out after multiple months of back and forth with the vehicle each time the issue occurs.

While the vehicle was parked, the trunk opened and the alarm sounded. Using the buttons on the trunk, I shut the trunk and locked the car. A few moments later, the trunk opened and the alarm sounded again. This continued for 40 minutes. Today, if I place a battery in the main black key fob, the trunk will open with the car running. I have an appointment next week at the dealer, however, most correspondence with Volvo has been by phone during the time it occurred. Both key fobs are not recognized by the vehicle unless specifically placed in a vertical direction in the cup holder. While driving, I receive messages that the key is not detected (although, I understand the car should NOT shut off while running after started and this has NOT occurred thankfully.). I will provide further documentation once available but want to report in case others experience this issue.