VOLVO Complaints

TL* THE CONTACT OWNS A 2003 VOLVO XC70. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 169,000.

THIS MODEL VOLVO USES A SWITCHBLADE KEY, AND DUE TO A DEFECT IN THE KEY, IT DOES NOT LOCK IN THE EXTENDED POSITION WHEN THE KEY IS OPENED. THE LARGE PLASTIC KEY HANDLE DANGLES DOWN BELOW THE IGNITION WHEN DRIVING. ON MORE THAN ONE OCCASION, THE DRIVER'S KNEE BUMPED THE KEY FOB AND TURNED OFF THE CAR WHILE IN MOTION. THIS HAS HAPPENED ON THE HIGHWAY AS WELL AS LOCAL ROAD. BOTH KEYS THAT WERE PROVIDED WITH THE CAR ARE AFFECTED THE SAME WAY. THIS IS EXCEEDINGLY DANGEROUS IN WHAT IS OTHERWISE A VERY SAFE CAR. *TR

TL* THE CONTACT OWNS A 2000 VOLVO S80. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT THE DEFECT HAD OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 85,000.

THIS CAR IN THE LAST YEAR HAS HAD BOTH REAR COIL SPRINGS BRAKE IN HALF WHILE JUST DRIVING NORMALLY DOWN THE ROAD IT HAS THROWN OFF THE DRIVABILITY OF THE CAR AND OF COURSE YOU DON'T NOTICE IT UNTIL AFTER THE EVENT. I BELIEVE THERE IS A PROBLEM WITH THE TEMPERING OF THE STEEL COILS. *TR

CAR WAS IN PARK AND RUNNING WHEN ELECTRICAL WIRES TO THE WINDSHIELD WIPERS CAUGHT FIRE. THE BUNDLE OF WIRES ARE HOUSED IN A RUBBER TUBE. MY UNDERSTANDING IS RUBBER IS QUITE FIRE-RESISTANT. THERE HAVE BEEN 5 RECALLS ON THIS MODEL, TWO WHICH WERE RELATED TO ELECTRICAL FIRES. NEITHER APPLIED TO THIS PARTICULAR CAR FIRE. LOCAL VOLVO DEALERSHIP WANTS NOTHING TO DO WITH THE SITUATION; THEY SEND US TO CORPORATE CUSTOMER SERVICE AND THEY, IN TURN SEND US BACK TO THE LOCAL DEALERSHIP . SERVICE MANAGER SAID HE WAS NOT A KNOWLEDGEABLE FIRE INSPECTOR AND SUGGESTED THAT WE HIRE AN EXPERT IN THAT FIELD. *TR

I WAS ON HIGHWAY 410 HEADED TO I35 IN RUSH HOUR TRAFFIC AND THE POWER TO THE ENGINE SHUT OFF WHILE I WAS DRIVING.. I HAD TO GLIDE THE CAR TO SAFETY. *TR

TL* THE CONTACT OWNS A 1996 VOLVO WIA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE 200,000 AND THE CURRENT MILEAGE WAS 650,000. UPDATED 3/24/15*CN THE CONSUMER STATED THE VEHICLE EXPERIENCED A COLLAPSED SPINDLE BEARING. THE DRIVER SUFFERED FROM A SORE SHOULDER AND MUSCLE STRAINS IN 2005. UPDATED 6/22/2015 *JS

TL* THE CONTACT OWNS A 2008 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED NORMALLY. THE VEHICLE STALLED A SECOND TIME WHILE THE CONTACT WAS SITTING AT A TRAFFIC STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE MOTOR THROTTLE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

GOOD MORNING, I PURCHASE A 2005 VOLVO XC90 FROM DRIVE TIME ON MARCH 29, 2013, PRIOR TO PURCHASING THIS VEHICLE IT WAS MY DREAM AUTOMOBILE, ON APRIL 17, 2013 MY CHECK ENGINE LIGHT CAME ON, I WAS LATE FOR WORK BECAUSE I WENT TO DRIVE TIME TO FIND OUT WHERE TO TAKE IT SINCE I DID PURCHASE THE DRIVE CARE PACKAGE. I CALLED THE CLAIM DEPARTMENT AND BECAUSE OF MILES I TRAVEL DAILY THE WARRANTY MILEAGE HAD EXPIRE, WHICH WAS CONFUSING BECAUSE ON THE SALE SLIP ON THE CAR IT STATED 30 DAY WARRANTY, I WAS TOLD TO TAKE IT A VOLVO DEALER FOR SERVICE, I TOOK IT TO MOOERS VOLVO IN RICHMOND, VA AND THE DIAGNOSTIC TEST INDICATE THERE WERE MISFIRE IN THE SPARK PLUGS ($500) LATER, THEY ALSO STATED THEY WERE THE ORIGINAL PLUGS AND NEEDED TO BE CHANGED AND MY DRIVE CARE PACKAGE DIDN'T COVER MAINTENANCE. FOUR DAYS LATER THE CHECK ENGINE LIGHT WAS BACK ON, INDICATING THE SAME PROBLEM (MISFIRE IN PLUGS 6 &8) AGAIN MISSING TIME FROM WORK TO HAVE THIS CHECKED OUT BECAUSE I DON''T WANT TO BE BROKE DOWN ON THE HIGHWAY. THIS TIME THEY CHANGE THE FUEL FILTER AND PUT A GAS TREATMENT IN MY CAR ($154) LATER, STATING THAT IT WAS SOMETHING TO DO W/FUEL TANK. I HAVE SPENT A LITTLE OVER $1000, IN REPAIRS AND CAR RENTAL AND MY CAR WAS TWO MONTHS OLD AT THAT TIME. I GOT MY CAR SERVICED ON TIME AND STILL MY CHECK ENGINE IS STILL ON.I WENT TO A SHOP RECENTLY BECAUSE OF THE (A YEAR LATER) CHECK ENGINE LIGHT IS STILL ON. THEY SUGGEST I LOOK UP THE RECALL SAFETY BECAUSE NOW ONE SIDE B1 HAS A MISFIRE READING. NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM AND I TRAVEL AN HOUR EACH WAY TO WORK AND WOULD HATE FOR SOMETHING TERRIBLE TO HAPPEN. I'M HOPING YOU WOULD GUIDE ME IN THE RIGHT DIRECTION TO HAVE MY CAR REPAIRED OR WHO I NEED TO DIRECT MY CONCERNS TO. THANK YOU IN ADVANCE FOR ANY ASSISTANCE. *TR

JUST BOUGHT THE CAR AND DROVE APPROXIMATELY 30 MILES AND THE TIRE PRESSURE MONITORING SYSTEM LIGHT CAME ON. DROVE ANOTHER 10 MILES HOME AND ARRANGED FOR AN APPOINTMENT WITH THE DEALER FOR CORRECTION/REPAIR. NOTICED THAT THE ERROR WARNING DID NOT COME ON INITIALLY AFTER VEHICLE WAS PARKED BUT, SEEMED IF I DROVE ABOUT 25 MILES OR MORE THE LIGHT WOULD COME ON AND STAY ON, AND THIS IS WHAT OCCURRED UNTIL I WENT TO HAVE IT SERVICED. DEALER GET ME FOR 4 HOURS AND TOLD ME THEY COULD NOT GET THE TIRES TO READ. THE DEALER THEN MADE AN APPOINTMENT WITH VOLVO FOR CORRECTION/SERVICE, AND THEY KEPT ME FOR 3 HOURS AND SAID THEY CHECKED THE TIRES AND RESET THE SENSORS, AND BELIEVED IT WAS THE BATTERY BECAUSE THE VOLTAGE WAS NOT HIGH ENOUGH. SO THEY WERE TRYING TO GET THE BATTERY TO FAIL...THIS DID NOT EVEN MAKES SENSE. ANYWAY THEY SAID, THEY CLEARED THE CODE AND DROVE IT AND IT WAS FINE. I LEFT AND GOT ABOUT 20 MILES AWAY AND THE LIGHT CAME ON AGAIN. THE THIRD TIME I TOOK MY CAR BACK TO WHERE I PURCHASED THE CAR (NOT VOLVO) WHO TOOK IT TO ANOTHER VOLVO DEALER AND IT ONE WEEK TO TELL ME, THE TIRE PRESSURE INDICATED ON THE DOOR PANEL WHICH IS 35PSI IS INCORRECT AND IT REALLY SHOULD 38PSI AND THE CODES WERE CLEARED AND THEY DROVE IT AND ALL WAS CORRECTED. I LEFT AND DROVE ABOUT 25 MILES AND THE TPMS ERROR LIGHT WAS ON AGAIN. NEEDLESS TO SAY THEY CANNOT DETECT WHAT WAS WRONG. *TR