VOLVO Complaints

TL* THE CONTACT OWNS A 2007 VOLVO XC70. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE LOST ALL ELECTRICAL POWER. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. ELECTRICAL POWER WAS RESTORED AFTER THE VEHICLE WAS SHUT OFF AND RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 43,400.

WE PURCHASED THIS 2005 VOLVO XC90 USED IN OCTOBER 2011 AND SINCE THAT TIME HAVE HAD TO REPLACE THE HEADLAMP MODULE 3 TIMES. THE LEFT HEADLIGHTS WOULD SOMETIMES WORK AND OTHER TIMES NOT. EACH TIME WE TOOK IT IN FOR DIAGNOSIS, WE WERE TOLD THAT THE HEADLAMP MODULE NEEDED TO BE REPLACE. THIS IS A $460 PART, ONE THAT HAS A LONG HISTORY OF FAILURE. MY WIFE IS AFRAID TO DRIVE THIS VEHICLE AT NIGHT, FOR FEAR THAT THE HEADLIGHTS WILL GO OUT. I CAN UNDERSTAND IF THE MODULE FAILED ONCE, OR MAYBE EVEN TWICE, BUT THREE TIMES IN ONLY 2.5 YEARS AND LESS THAN 20,000 MILES. IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH OTHER VOLVO OWNERS AS WELL, YET VOLVO HAS NOT TAKEN STEPS TO REMEDY THE ISSUE. I CONSIDER THIS TO BE A SIGNIFICANT SAFETY ISSUE, ONE THAT NEED TO BE ADDRESSED. I AM VERY DISAPPOINTED WITH VOLVO'S LACK OF ACTION TO CORRECT THIS PROBLEM. CHECKING ONLINE, I SEE THAT MANY OTHER VOLVO XC90 OWNERS HAVE BEEN EXPERIENCING THE SAME PROBLEM. ANY ASSISTANCE WILL BE GREATLY APPRECIATED. THANK YOU. *TR

FRONT DRIVER SIDE SPRING SNAPPED AND TORE APART THE FRONT DRIVER SIDE TIRE. *TR

TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE REAR PASSENGER SIDE FLOOR BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE SUN ROOF LINES NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,500 AND THE CURRENT MILEAGE WAS 34,900. UPDATED 06/24/14*LJ UPDATED 06/25/2014 *JS

2007 VOLVO XC70. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS AND ELECTRICAL PROBLEMS. CONSUMER HAS ADDITIONAL CORRESPONDENCE IN ARTEMIS WITH OTHER VEHICLES. *SMD THE CONSUMER STATED THE REAR BUMPER WAS TOO LOW, THE RADIO WOULD CUT OFF BY ITSELF, THE BACK-UP ASSIST DID NOT WORK, THE DASHBOARD LIGHTS DID NOT WORK TO THE CONSUMERS SATISFACTION, THE THROTTLE BODY NEEDED TO BE CLEANED AND THE REAR TAILGATE LATCH DID NOT WORK. *JB THE CONSUMER ALSO WANTED TO KNOW, IF THERE WAS A HISTORY OF COMPLAINTS REGARDING THE OLDSMOBILE AURORA, IN RELATIONS TO THE TRACTION CONTROL. UPDATED 06/5/14

I ENTERED THE CAR AND ATTEMPTED TO PUT ON THE DRIVER'S SEAT BELT. IT WOULD NOT RELEASE FROM ITS HOUSING (INSIDE THE PANEL ABOVE MY LEFT SHOULDER). IT MADE A STRONG CLICKING NOISE, AS IF IT HAD LOCKED UP. I MADE NUMEROUS OTHER ATTEMPTS TO PUT ON MY SEAT BELT, WITH THE ENGINE TURNED ON, TURNED OFF, CAR IN PARK, CAR IN DRIVE, CAR MOVING. NO CHANGE. I FEEL THIS IS A SERIOUS SAFETY ISSUE. WHEN I CALLED VOLVO, THEY TOLD ME THAT SEATBELTS WERE ONLY COVERED UNDER A 5 YEAR WARRANTY. I WOULD EXPECT SEATBELTS TO HAVE MANDATORY LIFETIME WARRANTIES, REQUIRED BY LAW. I AM SURPRISED TO FIND THAT THIS IS NOT THE CASE. *TR

LEFT FRONT SPRING BROKE WHILE ENTERING VEHICLE (PARKED OVERNIGHT IN GARAGE). EVIDENCE OF ANTI-CORROSION PAINT FLAKING OFF OF SPRING IN THE AREA THAT THE BREAK OCCURRED. THIS IS THE SECOND BROKEN FRONT SPRING ON THE SAME VEHICLE, THE PREVIOUS ONE HAPPENED ~ 1 YEAR AGO (ODI# 10502668.). POTENTIALLY A DEFECT IN THE COATING PROCESS ALLOWING THE COATING TO CRACK AND LET CORROSION HAPPEN ON THE SURFACE OF THE SPRING. *TR

WHILE MY CAR WAS PARKED INSIDE MY GARAGE THERE WAS A SUDDEN "BANG". THE FOLLOWING MORNING I DISCOVERED WHILE BACKING OUT OF GARAGE THAT THE DRIVER SIDE COIL SPRING HAD BROKEN. HAD I BEEN DRIVING WHILE THIS HAPPENED IT WOULD HAVE RESULTED IN THE SHREDDING OF THE FRONT DRIVER SIDE TIRE POSSIBLY RESULTING IN A SEVERE ACCIDENT. THE REASON I OWN VOLVO IS PRINCIPALLY DYE TO IT'S REPUTATION FOR SAFETY. IN FACT, VOLVO USES THE TERM SAFETY IN ALL IT'S ADVERTISING. THIS IS A GRAVE FLAW AND I ASK NHTSA TO INVESTIGATE WEATHER THIS IS A COMMON FLAW IN THE 2004 VOLVO XC70 AND OTHER VOLVO'S WITH THIS COIL SPRING. *TR

FUEL PUMP CRACKED, SLOW LEAK ON TO GAS TANK CAUSING EXTREME FUMES, MYSELF, 5 MONTH OLD GRANDDAUGHTER AND HER MOTHER WERE SICK FROM THESTRONG FUMES. I AFTER THAT TRIP I FOUND OUT ABOUT THE RECALL THIS COULD HAVE CAUSED A FIRE AND WE ALL WOULD HAVE GONE UP IN FLAMES. THIS PUMP IS UNDER THE REAR SEAT WHERE THE TWO PASSENGERS WHERE SITTING. ON MARCH 22, 2014, THE THREE OF US WENT TO ARRUNDEL MILLS MALL CLOSE TO BALTIMORE ON THE WAY HOME TO ALEXANDRIA VA., WE SMELT STRONG GAS FUMES. EVEN WITH ALL THE WINDOWS AND SUNROOF OPEN THE FUMES DID NOT DISSIPATE. I CALLED DON BEYER VOLVO AND FAIRFAX VOLVO AND BOTH STATED THE WARRANTY HAD EXPIRED SO THIS REPLACEMENT IS NOT COVERED. I WAS NOT AWARE THAT RECALL NOTICES EXPIRED! I WAS TOLD IF I HAD BROUGHT THE CAR IN WHEN THERE WAS NO PROBLEM THEY WOULD NOT HAVE REPLACED THE PUMP EVEN FOR SAFETY REASONS. SO WHAT GOOD IS A RECALL THERE SHOULD BE A STATEMENT ON RECALLS " YOU MUST KEEP UP YOUR WARRANTY UPDATED ON ALL VEHICLE PARTS". BECAUSE THE WARRANTY EXPIRED IN 2012, 10 YEARS FROM 2002, I BOUGHT THE CAR IN 2004, THE RECALL CAME OUT IN 2009, I WAS STILLUNDER WARRANTY AT THAT TIME. IF I BROUGHT THE CAR IN TO GET REPAIRED, BOTH VOLVO DEALERS SERVICE DEPARTMENTS STATED THEY WOULD NOT HAVE REPLACED THE PART BECAUSE THERE WAS NOTHING WRONG WITH IT AT THAT TIME. THIS IS THE ONLY VEHICLE I OWN MY DAUGHTER CANNOT DRIVE AND MY GRANDDAUGHTER IS ONLY 5 MOS. OLD, WILL VOLVO, DON BEYER, OR FAIRFAX VOLVO PAY FOR THREE FUNERAL EXPENSES, IS THAT WHAT IT WILL TAKE. *TR

TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK AND THE TURNING SIGNALS FAILED. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING SYSTEM, SRS AIR BAG SERVICE, ANTI-SKID, AND THE IMMOBILIZER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE, RACK AND PINION NUT, AND PINION SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 139,419.