VOLVO Complaints

Component/System: Original equipment tires – Pirelli Scorpion Zero All Season, size 255/40 R21, installed on a 2026 Volvo XC60. The affected tire is the front passenger-side tire and is currently available for inspection upon request. Description of Failure and Safety Risk: At approximately 2,500 miles, the front passenger-side tire developed a visible bulge on the sidewall. This bulge indicates a structural failure of the tire (broken internal cords/belts) and creates a risk of sudden blowout while driving at normal highway speeds with my family in the vehicle, including my young child in a car seat. Because a sidewall bulge can lead to catastrophic tire failure without warning, I consider this an immediate safety hazard and stopped using the tire as soon as the defect was noticed. Pattern / Recurrence: This is my second Volvo XC60 lease equipped with Pirelli Scorpion Zero All Season tires in size 255/40 R21. On my prior XC60 lease, two of these same model tires experienced severe, premature tread wear and had to be replaced at low mileage due to safety concerns. In researching this issue, I found numerous other Volvo XC60 owners reporting similar problems with Pirelli Scorpion Zero All Season tires, including tread chunking, premature wear, and sidewall bulges at relatively low mileage. Volvo service advisors have stated to me that this is a “known problem” with certain Pirelli tires on Volvo vehicles. Reproduction / Confirmation by Dealer or Service Center: The problem has been observed and confirmed visually by my Volvo dealer’s service department, which documented the sidewall bulge and recommended immediate replacement of the tire for safety reasons. They advised that Pirelli treats this under a prorated warranty, which would require me to pay a portion of the replacement cost, but they did not dispute that the tire is unsafe to drive on. No independent tire specialist inspection has been performed yet.

The trunk fails to open via kick correctly and then has closed in the midst of using the trunk space. It has not performed the “kick to close” function since purchasing the vehicle. We have two young children and this has brought a scare a few times. We love our Volvos but this has been our only concern.

SUPPLEMENTAL INFORMATION FOR ODI#11708898. I am providing additional documentation to this ODI case. I had to create a new complaint since there appears to be no way on-line to add this information. Gunther Volvo has not provided ANY status updates of my vehicle which has been in their possession since Sunday, January 4, 2026. The Director of Customer Experience, Nyam Smith had not responded to my email sent on 1/4/2026. Volvo Customer Care had assigned a case # for towing and for the safety incident but both the dealership and Volvo Customer Care have been unresponsive. I did not receive responses to my texts to the dealership asking for any updates, and Nyam Smith said in an email that I needed to get any updates from Volvo Customer Care. I called them to get an update but Pablo had no update and said he had to call the dealer! The Service Tech I had talked to on 1/5 about the car left me a voice mail at 5:05 PM on 1/5 stating that the foreman has been in contact with Volvo Engineering and that they had a few questions -- how many times had this issue occurred, how did I get the car to stop running and they requested a photo of the shoes I was wearing. I sent that photo that evening but I never received any response from numerous texts asking for a status. They have not provided a courtesy loaner for the past 15 days so I have had to incur incidental rental charges. 1/9/26, I spoke to Jocelyn at Volvo - she was unable to give any updates but she sent me a form (one of the questions asked where the vehicle was!) -- I emailed the completed form that same day but received no acknowledgement from them until 1/15. They sent me a form authorizing an investigation of my car. I have not received any further communication from Volvo Cust. Care or the dealer. They are withholding diagnostic. data (BCM/ECU logs following the unintended surge event on 1/4/26. I am calling the dealer 1/19 to speak with Vasil Blagoev, Service Mgr. for a status

The problem is when the weather turns cold my car a Volvo 2003 S 60 turn signals do not operate, or if they do turn on sometimes the turn signals won't stop flashing until you turn the ignition off. The head lights also will not turn on at any setting during this time. When the weather turns warm again everything works until the weather turns cold again. It appears to be related to the CENTRAL ELECTRONIC MODULE. It happens every time the weather is cold. It happen very unexpectedly my wife was driving down the road and was almost in an accident. The turn signals switch has already been replaced with a new Volvo turn signal switch.The turn signal still does not work. According to XEMODEX.INC this is a common problem for Volvo's S 60 2001-2010.

The passenger side windows on both the driver and passenger side are foggy due to a defect in the window tint and lamination process. These hazy and foggy window are a safety concern when looking over your shoulder when changing lanes as the view through the glass is not clear.

Hello, I currently drive a 2016 Volvo V60 Cross Country which falls under the year of recalled vehicles related to the piston ring issue outlined in the Buchanan, et al. v. Volvo Car USA, LLC, et al., Case No. 2:22-cv-02227. According to the suit Volvo is supposed to replace my oil piston rings if it falls under warranty which is under 100k miles. For Volvo to confirm if my vehicle was impacted they performed an oil consumption test back in March of 2023 in which my vehicle failed meaning the rings still needed to be replaced. Three years later and Volvo Cars Tacoma has still refused to replace the piston rings after multiple follow up attempts. I have also reached out to other Volvo dealers in the area to try and get the rings replaced, but no one ever returns my phone calls. The oil check symptom test was done on my vehicle at 81k miles meaning it still feel under warranty at the time they told me they needed to be replaced. Since then, I have pleaded with them multiple times to fix the issue for three years with zero success although they are LEGALLY required to fix this issue. I took my car in for a repair in November of 2025 and requested they fix the piston ring issue then when they had my vehicle for others repairs and they still refused.

I am writing to file a formal safety complaint regarding my Volvo EX90, which experienced a complete and dangerous shutdown while driving on a LA freeway on Christmas Day. While traveling at freeway speed, the vehicle suddenly lost power and displayed a warning stating “Critical Electrical Fault.” The car shut down in the middle of active traffic. Two vehicles narrowly avoided colliding with us, and we were extremely fortunate to be able to turn the car back on, maneuver the vehicle to the shoulder of the road before being struck. The vehicle had to be towed from the shoulder of the freeway. This incident posed a serious risk of severe injury or death, not only to my passengers but also to other motorists. This was not an isolated incident. This is the second time this vehicle has experienced a sudden shutdown. The first incident involved a warning reading “Critical Propulsion Fault,” which also resulted in loss of vehicle function. Following the Christmas Day incident, the vehicle has been at an authorized Volvo dealership for over three weeks. As of today, Volvo has been unable to identify the root cause or provide a clear explanation or repair. The uncertainty surrounding the failure of a brand-new vehicle (1,754 Miles) further reinforces the seriousness of this defect. A vehicle that can unexpectedly lose all power at freeway speeds is fundamentally unsafe. Based on my experience, I believe the Volvo EX90 presents a significant safety defect, and I am deeply concerned that these vehicles continue to be sold and driven on public roads. I respectfully request that NHTSA investigate this matter to determine whether a broader defect or pattern exists and to take appropriate action to protect the public.

On [XXX] I was driving from Opelika, AL to Birmingham, AL. About 20 miles from home while driving on [XXX] in the left lane, my car would not accelerate. I pushe9 it down to the floor and there was no gas, so I had to get over to the right lane while rolling to get out of danger of the traffic and large trucks. MY car has been towed three time in about 3 month in 2025. I had it towed from my work parking lot twice because it would not crank. We bought new batteries, changed out the key batteries and this last incident. We had just got the car out of the shop for a fuel pump & fuel pump control module. (see receipt). I learned there was a Safety Recall from the NHTSA. However, when I called only to learn that my car had not been recalled. Therefore, I am quite confused because the safety issue recall no 09V343000 for 2010,S80 appears to be having the same issue. the software within the Central Electronic module (CEM) is not sending the signal to the fuel pump that was just replaced to the electronic module (PEM). The missing signal to the PEM inhibits the start of the fuel pump. This was a very frightening experience having a car stop on the highway while in the fast lane. Now the fear of it happening again is quite frightening, that's why I confused as to the seriousness of this electrical system software issue is not being taken for granted on my vehicle. If it was a problem for some, why would it not be a problem for all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car would not crank, got fuel system replaced. Week later after being parked, while driving car cut off on highway. Mechanic has vehicle and has determined the issue is Central Electronic Module. Car is 2010 Volvo S80 with active recall but vin number is not apart of recall while experiencing same problem that almost caused a major accident. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At random times the back doors will not open, from the inside or outside…hit all the unlock buttons and will NOT open. If this is not a massive safety issue, I don’t know what is…. If we get in a wreck and our car is on fire and we cannot instantly get ourselves or our children out quickly that’s a problem… if we wreck on the freeway and we see vehicles coming at us and we cannot quickly exit. This is a problem. For a car company to not address this it is gross negligence… we own a Ford focus it’s been taken in about three times for door recalls, but we never even actually had an issue…Volvo being a luxury car company and choosing to ignore this issue at the expense of the consumer has went on too long! This hasn’t happened only once, has happened sporadically multiple times