VOLVO Complaints

I HAD JUST PICKED UP THE CAR FROM THE VOLVO DEALERSHIP WHERE THE CAR WAS THERE FOR TWO WEEKS. I STOPPED FOR GAS AND DID SOME SHOPPING AND AS I WAS ENTERING HIGHWAY THE 'TIRE PRESSURE LOW' WARNING LIGHT CAME ON. I THOUGHT IT WAS PROBABLY DUE TO WORK THAT WAS DONE IN THE SHOP. I ENTERED THE HIGHWAY AND AS I WAS SPEEDING UP, I NOTICED THE NOISE COMING FROM THE WHEELS, NOTICED THAT THERE WAS A FLAT. THE FLAT WAS DUE TO TPMS VALVE STEM FAILING AND AS I WAS TOLD LATER BY THE DEALERSHIP, THE LOSS OF AIR WAS VERY QUICK AND THE 13 MONTH OLD TIRE WAS DAMAGED AFTER ONLY DRIVING ON LOW PRESSURE FOR LESS THAN A MILE. AS I UNDERSTAND IT WOULD HAVE BEEN DANGEROUS IF IT HAPPENED WHILE DRIVING AT HIGH SPEEDS. AFTER I TOOK THE CAR BACK TO THE DEALERSHIP, THEY REPLACED ALL TPMS SENSORS ON THE CAR DUE TO THE VOLVO TSB TJ-24767 DATED DEC 2011 TITLED 'TIRE MONITORING SYSTEM - TPMS SENSOR NUT CORROSION'. MY MAIN COMPLAINT IS THAT VOLVO KNEW ABOUT THIS ISSUE AND NEITHER THEY TRIED TO REPLACE THE TPMS SENSORS AT A FEW TIMES THE CAR WAS AT THEIR DEALERSHIP, NOR THEY TRIED TO EDUCATE THE CAR OWNERS ABOUT THE POSSIBLE RISKS. AS A RESULT, ONE OF THE TIRES WAS DAMAGED WHICH I HAVE BILLED TO PAY FOR. *TR

DRIVING ON HIGHWAY 880 'URGENT ELECTRICAL SERVICE ! WITH BATTERY EMBLEM LIGHT IN RED' CAME ON IN THE CENTER OF THE DRIVER SIDE DASH GAGES; THIS BLOCKED OUT THE MILEAGE LEFT FOR GAS... CAR TOWED TO DEALER AND TO DATE THIS HAS NOT BEEN PROPERLY REPAIRED BY SELLING DEALER- THIS APPEARED AGAIN AFTER NEGATIVE BATTERY CABLE REPLACED ON 7/1/2013! PRIOR INCIDENT WITH WATER LEAKING IN THE CAR PASSENGER SIDE FROM UNDER THE GLOVE BOX ON TO THE PASSENGER FLOOR.

FRONT PASSENGER SEATBELT DIFFICULT TO UNBUCKLE. TOOK TO VOLVO DEALERSHIP TO HAVE SERVICED ON 7/1/13. DEALERSHIP REPORTED "FOUND A LITTLE STICKY. LUBED IT. NOW OPENS TO INTENT. IT DOES HELP TO PRESS DOWN ON THE BUCKLE BEFORE YOU RELEASE THE LATCH." THE LUBE DID NOT FIX THE BUCKLE. STILL DIFFICULT TO RELEASE. SAFETY CONCERN FOR EMERGENCY EXIT OF CAR. *TR

THIS IS SECOND OCCURRENCE WITH CONTINENTAL TIRES ON MY 2012 VOLVO XC 70. SIDE WALL SHREDDED WHILE MY WIFE WAS DRIVING 35 MPH CAUSING BLOWOUT AT 14,000 MILES FIRST BLOWOUT OCCURRED WHEN VEHICLE WAS ONLY A FEW MONTHS OLD. VOLVO REPLACED TIRE AND CHARGED ME $270 SAYING DEFECTIVE TIRES WERE NOT COVERED UNDER WARRANTY. THESE ARE THE CONTINENTAL 4X4 CONTACT TIRES AND I AM NOW REPLACING ALL 4 TIRES WITH ONLY 14,000 MILES WITH ANOTHER BRAND. *TR

I HAVE RESEARCHED VOLVO FORUMS AND FOUND THAT VOLVO COMPLETED RECALL #181 FOR A FUEL PRESSURE SENSOR. (HTTP://SS.OTHERON.COM/RKELLY/VIDEO/R181+RETAILER+LETTER+-+FINAL.PDF) WHILE I DON'T OWN A VEHICLE INCLUDED IN VOLVO RECALL 181, I DO OWN A VOLVO WHICH SHARES THE SAME FUEL PRESSURE SENSOR. HERE IS THE BACKGROUND: I DRIVE A 2005 VOLVO S40, T5 AWD. I AM THE ONLY PERSON WHOM HAS EVER OWNED THIS CAR. IN SEPTEMBER 2011 MY FUEL PRESSURE SENSOR FAILED AND I WAS CHARGED APPROXIMATELY $550 AT THE DEALERSHIP TO HAVE IT REPLACED. IT FAILED WHILE I WAS DRIVING ON THE HIGHWAY. I HAD ALSO EXPERIENCED POWER-SURGE TYPE BEHAVIORS DURING START-UP, AFTER THE CAR HAD SET OVERNIGHT OR DURING MY WORKDAY. YESTERDAY, WITH THE KIDS IN THE CAR, I WAS DRIVING ALONG ABOUT 60MPH AND ALL OF A SUDDEN IS WAS LIKE MY CAR HAD STALLED OUT. THE BRAKES WORKED AND TURN SIGNALS WORKED. HOWEVER, THE STEERING HAD TIGHTENED UP. ALL OF THE LIGHTS ON THE DASHBOARD WERE LIT. I COASTED TO THE FAR RIGHT LANE AND TURNED ON MY CAUTION LIGHTS, STILL BEING IN THE ACTUAL ROAD. I TURNED THE KEY OFF AND THEN RESTARTED THE CAR. THE CAR STARTED OK. AS SOON AS I ARRIVED HOME IT HAPPENED AGAIN; THIS WAS NOT EVEN 5 MILES AND 15 MINUTES LATER. THE CURRENT FUEL PRESSURE SENSOR PART NUMBER SHOWS BOSCH PART- 31272730; WHICH, AGAIN, WAS NEW AS OF 2011. I'M CONCERNED THAT THE REPLACEMENT PART IS NOW FAILING- ALMOST 2 YEARS LATER AND LESS THAN 7,000 MILES LATER! RECENTLY I HAVE ALSO FOUND THE ISSUES WITH THE POWER-SURGE DURING START UP HAVE BEGAN RECURRING. UNTIL RESEARCHING THE ISSUE I WAS UNAWARE THERE WAS A RELATION BETWEEN THE POWER-SURGE AND FUEL PRESSURE SENSOR. I HAVE AN APPOINTMENT ON MONDAY TO DROP OFF MY CAR AT VOLVO. AT THIS POINT I DON'T HAVE CONFIDENCE THAT THE ROOT CAUSE AND COMPLETE SCOPE HAVE BEEN IDENTIFIED IN VOLVO RECALL #181 OR THAT REPLACING THIS PART WILL CORRECT THE SAFETY ISSUE. *TR

WAS DRIVING IN NEIGHBORHOOD AT ABOUT 20 MPH, WHEN RADIO SHUT OFF AND THEN ALL ELECTRICAL SHUT OFF, CAR DID NOT RESPOND TO EITHER GAS OR BRAKES, THEN THERE WAS A THUMP FROM THE FRONT OF THE CAR, WHICH BROUGHT THE DASH LIGHTS BACK ON. I THEN WAS ABLE TO PULL OVER AND TURN OFF CAR. RESTARTED THE CAR AND THERE WERE A SLEW OF ERROR MESSAGES ON THE DASH, INCLUDING A BRAKE WARNING. ATTEMPTED TO CONTINUE TO DRIVE CAR, ISSUE HAPPENED AGAIN AND AGAIN ON MY DRIVE HOME. VERY UNSAFE TO BE DRIVING AND NOT SURE IF YOUR BRAKES OR STEERING ARE GOING TO CUT OUT. DID SOME RESEARCH WHEN I GOT HOME AND REALIZED THIS IS A WELL DOCUMENTED ISSUE WITH THE CEM OF VOLVOS. I HOPE NHTSA IS INVESTIGATING. IF THIS HAPPENS TO SOMEONE DRIVING ON THE HIGHWAY IT COULD BE A VERY SERIOUS SAFETY ISSUE. *TR

LOST INSTRUMENT PANEL WHILE DRIVING. ALL GAUGES NOT WORKING. IT HAPPENED WHILE DRIVING. *TR

THE CAR HAD FUEL PUMP REPLACED ON 06/30/11 AND AGAIN (UNDER PARTS WARRANTY) AFTER BEING TOWED ON 05/14/13. ON JUNE 10, 2013 THE CAR HAD TO BE TOWED TO DEALER AGAIN WITH FUEL SUPPLY ISSUES. AFTER MUCH ANALYSIS, IT WAS CONCLUDED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE PRICE QUOTED FOR THE PART WAS $2447 AND LABOR $1400. THE FUEL PUMP APPARENTLY HAS AN INNER CONNECTOR SEAL (OR RING AND CLIP) THAT IS INTEGRAL TO THE TANK (CANNOT BE REPLACE SEPARATELY) THAT WAS POPPING LOOSE UNDER PRESSURE. AFTER MUCH DEBATE WITH VOLVO OF NORTH AMERICA, THEY GOT APPROVAL TO GIVE ME THE PART AT HALF PRICE--STILL $1223 PLUS AROUND $900 LABOR. IN DISCUSSING THIS WITH THE SHOP FOREMAN, HE HAD TALKED TO VOLVO REGIONAL PEOPLE ONE THE LOOKOUT FOR FLAWS. THEY WERE AWARE OF THIS PROBLEM, AND ALTHOUGH IT WAS RARE IT HAD HAPPENED ON SEVERAL OCCASIONS TO METAL TALKS THAT ARE 'CALIFORNIA' SPECS. ALTHOUGH VOLVO IS AWARE OF THE PROBLEM, THEY HAVE NOT NOTIFIED OWNERS OR DONE A RECALL BUT ARE REQUIRING THOSE WITH THE DEFECTIVE PART TO DISCOVER IT AND PAY FOR REPAIRS ON THEIR OWN. I THINK VOLVO SHOULD REFUND MY REPAIR COSTS AND NOTIFY OTHER OWNERS WHO HAVE THE SAME FUEL TANK. *TR

THE DASHBOARD HAS A FAULT IN IT, POSSIBLY A SHORT OR SOME OTHER ELECTRICAL FAULT THE PROBLEM HAS BEEN INTERMITTENT. BUT, ONLY RECENTLY HAS BECOME RATHER ACUTE. LIGHTS AND GAUGES GO ON AND OFF. PROBLEM HAS ADVERSELY AFFECTED THE SRS AIRBAG SYSTEM TO THE POINT THAT IT IS NO LONGER FUNCTIONS AND REQUIRES RESETTING; APPARENTLY. I AM FILING THIS COMPLAINT BECAUSE SINCE DOING MY RESEARCH, THERE HAVE BEEN NUMEROUS INCIDENTS BEING REPORTED ON THE INTERNET. CONSIDERING THE LARGE NUMBER OF ISSUES/COMPLAINTS I HAVE SEEN ABOUT THIS ISSUE, THE PROBLEM WITH MY CAR IS APPARENTLY NOT AN ISOLATED INCIDENT. REPAIR FOR SUCH APPEARS TO BE IN THE $1,500.00 TO $2,000.00 RANGE. *TR

MY CAR SHOWS EXACT SYMPTOMS OF THE VEHICLES INVOLVED IN NHTSA RECALL # 09V483. RECALL INVOLVED CARS IN THE HOT WEATHER STATES OF US. AT THE TIME OF THE ORIGINAL RECALL I HAVE RESIDED IN THE MASSACHUSETTS WHICH WAS NOT INCLUDED IN THE INITIAL RECALL. I HAVE MOVED TO ARIZONA IN THE SUMMER OF 2010 AND NOW MY CAR IS SMELLING GAS AS RECALLED VEHICLES. TRIED TO CONTACT VOLVO DEALERS AND THY ARE STATING SINCE MY VIN IS NOT IN THE DATABASE OF RECALLED VEHICLES THEY WILL NOT PERFORM REPAIR ( UNLESS I WILL PAY FULL PRICE OF COURSE ). *TR