VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2005 VOLVO XC90- STOCKTON, CA
JUST PURCHASED THIS CAR AND FOUND THAT THERE WERE RECALLS. I WOULD LIKE TO FIND OUT IF MY CAR HAS HAD THEM FIXED. THANK YOU. *TR
Source: NHTSA WEB SITE -
2011 VOLVO S40- WALL, NJ
BATTERY DEAD AND CAR WOULD NOT START; CAR HAD NOT BEEN USED FOR ONLY 1 WEEK OR LESS. *TR
Source: NHTSA WEB SITE -
2010 VOLVO S80- BLYTHEWOOD, SC
"SRS (SUPPLEMENTAL RESTRAINT SYSTEM) AIRBAG FAILURE URGENT" MESSAGE CAME ON. I TOOK VEHICLE TO THE DEALERSHIP FOR REPAIR. THE DIAGNOSIS WAS A FAULTY (R) FRONT PASSENGER SEAT BELT ASSEMBLY, WHICH WAS REPLACED. SEVERAL DAYS LATER THE FAULT MESSAGE RETURNED. DEALERSHIP CHECKED CODES AND INDICATED IT WAS THE SAME EXACT PART. I HAD THE PREVIOUS OWNER'S SERVICE HISTORY FOR THE CAR AND DISCOVERED THIS PROBLEM HAD OCCURRED 6 MONTHS PRIOR TO ME PURCHASING THE VEHICLE AND ANOTHER DEALERSHIP HAD ALREADY REPLACED THE SAME SEATBELT ASSEMBLY. SO INSTEAD, THE CURRENT DEALERSHIP REPLACED THE CONTROL MODULE FOR THE ENTIRE SRS SYSTEM. TWO DAYS LATER THE FAULT MESSAGE RETURNED AGAIN. THE CAR IS BACK AT THE DEALERSHIP FOR THE THIRD TIME NOW AND HAS BEEN THERE FOR A TOTAL OF ABOUT A MONTH. THEY ARE NOT SURE EXACTLY WHAT THE PROBLEM IS, BUT SUSPECT THE WIRING HARNESS UNDER THE FRONT PASSENGER FLOOR AREA. I HAVE RESEARCHED THIS ISSUE QUITE A BIT AND HAVE DISCOVERED A RECALL INVOLVING THE CONNECTION FOR THE CLOCK SPRING IN THE STEERING WHEEL FOR MY 2010, BUT MORE TELLING IS A RECALL AFFECTING 17,000 VEHICLES ENCOMPASSING MANY MODELS MY 2012 FOR A WIRING PROBLEM WHERE THE SEAT HARNESS MAY BECOME DISCONNECTED WHEN MOVING THE SEAT. PERHAPS EVEN THOUGH MY VEHICLE IS A 2010 IT STILL COULD BE THE SAME PROBLEM SINCE NOT MUCH HAS CHANGED BETWEEN THESE MODEL YEARS. I HAVE ALSO LEARNED THAT THE SRS SYSTEM DISABLES THE AIRBAGS WHEN THIS FAULT OCCURS SO THIS REPRESENTS A MAJOR SAFETY RISK TO ME AND MY FAMILY. *TR
Source: NHTSA WEB SITE -
2006 VOLVO S80- TAMPA, FL
2006 VOLVO S80 . CONSUMER WRITES IN REGARDS TO UNSATISFACTORY VEHICLE REPAIRS AND CUSTOMER SERVICE AT DEALERSHIP. *SMD THE FRONT BRAKES, PADS AND SHOCK ABSORBERS WERE REPLACED. ALSO, THE VEHICLE HAD AIR BAG PROBLEMS AND IT OVER HEATED.
Source: CONSUMER LETTER -
2004 VOLVO S60- ORANGERBURG , NY
TL* THE CONTACT OWNS A 2004 VOLVO S60. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AS SOON AS THE ENGINE WAS STARTED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC, WHO ADVISED THE CONTACT THAT THE FUEL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2005 VOLVO XC70- PRINCETON, NJ
FRONT DRIVER SIDE SUSPENSION SPRING COIL BROKE, PROBABLY DUE TO CORROSION! IF THIS WAS WHEN THE CAR WAS DRIVEN IT WOULD HAVE PROBABLY RIPPED THE TIRE AND RESULTED IN A VERY SERIOUS ACCIDENT. THIS IS 7 YEARS OLD VOLVO IN AS NEW CONDITION. *TR
Source: NHTSA WEB SITE -
2004 VOLVO XC90- ALPHARETTA, GA
AFTER SEVERAL HOURS OF DRIVING IN THE GEORGIA / NORTH CAROLINA MOUNTAINS WITH THE WIFE AND 2 KIDS IN THE BACK, THE AIR-CONDITIONER AND RADIO ON WITH THE 2004 XC90, THE CAR STARTED EXPERIENCING WEIRD BEHAVIOR. SHORTLY AFTER CROSSING THE GEORGIA BORDER INTO THE MOUNTAINS OF NORTH CAROLINA THERE WAS A LOUD NOISE UNDER THE HOOD OF THE CAR AND THE VEHICLE JERKED VIOLENTLY. THE CAR IMMEDIATELY LOST ALL ELECTRICAL POWER (NO DASHBOARD, HAZARD LIGHTS, BLINKERS, WINDOWS AND DOOR LOCKS, SUNROOF, ETC.). THE DRIVE TRAIN ALSO SEEMED STUCK IN A HIGH GEAR AND WOULD NOT DOWNSHIFT WHICH MADE NORMAL DRIVING CLOSE TO IMPOSSIBLE ESPECIALLY ON MOUNTAIN ROADS. ABOUT 15 MINUTES LATER, THE CAR MADE THE VIOLENT NOISE AGAIN UNDER THE HOOD AGAIN AND JERKED VIOLENTLY AGAIN. LUCKILY THERE WAS AN AUTOZONE IMMEDIATELY AFTER THE SECOND INCIDENT AND I HAD THEM READ THE ENGINE CODES WHICH WAS ONLY SHOWING A 'DSTC FAILURE' (DASHBOARD WAS NON-FUNCTIONAL). I DECIDED TO REPLACE THE BATTERY WITH A NEW ONE IN HOPES THAT THE FAILURE WAS BECAUSE OF A WEAK BATTERY TRICKING THE COMPUTER TO GO INTO SURVIVAL MODE. UPON RESTARTING THE CAR, POWER WAS RESTORED TO THE CABIN (AC, RADIO, AND DASH WERE ALL WORKING AGAIN) AND THERE WAS NOW A 'SRS AIRBAG SERVICE URGENT' MESSAGE WHICH I COULDN'T CLEAR FROM THE DASH, NOR COULD THE TOOL FROM AUTOZONE DETECT OR CLEAR VIA THE PLUG TO THE COMPUTER PORT. THERE WERE NO ENGINE CODES IN THE AUTOZONE COMPUTER AFTER THE BATTERY CHANGE BUT WE STILL HAD THE SRS WARNING LIGHT / MESSAGE ON THE DASH. THE NEXT DAY, WE HAD THE SAME ISSUE ABOVE DRIVING HOME FROM OUR DESTINATION. WE WERE HOPING THAT NEW BATTERY WOULD SOLVE THE ISSUE, BUT I NOW BELIEVE IT'S THE CEM. CAR IS GOING TO THE DEALER TOMORROW TO INVESTIGATE SINCE OF COURSE IT HAPPENED ON MEMORIAL DAY WEEKEND AND NOTHING WAS OPEN OTHER THAN SOME STORES. *TR
Source: NHTSA WEB SITE -
2002 VOLVO V70- WASHINGTON, DC
2002 VOLVO V70. CONSUMER WRITES IN REGARDING THE FAILURE OF THE ELECTRONIC THROTTLE MODULE AND SIREN CONTROL MODULE. *SMD THE DEALER DIAGNOSED THE FAILURE ON AUGUST 3, 2012. HOWEVER, THEY REFUSED TO CORRECT THE PROBLEMS UNDER THE FEDERAL RECALL OR UNDER THE TEN YEAR/20,000 MILE WARRANTY, WHICH THE VEHICLE WAS ELIGIBLE. ADDITIONALLY, THE OWNER'S MANUAL STATED AN 80,000 MILE GUARANTEE, AND THE VEHICLE HAD 73,238 LESS THAN THE OWNER'S MANUAL 80,0000. THE CONSUMER STATED THE ETM WAS UPGRADED IN 2006, BUT IT DIDN'T CORRECT THE PROBLEM.
Source: CONSUMER LETTER -
2011 VOLVO S80- SOUTHGATE, MI
WHILE DRIVING BETWEEN 35 TO 40 MILES PER HOUR FOR APPROXIMATELY 5 MINUTES, I BEGAN TO SMELL SOMETHING BURNING. THERE WAS NO ENGINE NOR TEMPERATURE INDICATOR LIT UP ON THE DASH. ASSUMING IT WAS FROM A PASSING VEHICLE, I CONTINUED TO DRIVE FOR 1 TO 2 MINUTES. THEN LOOKING IN THE REAR VIEW MIRROR, I COULD SEE BLACK SMOKE COMING FROM THE TRUNK. UPON OPENING THE TRUNK, THE CAR BURST INTO FLAMES. THE FIRE SEEMS TO HAVE STARTED IN WIRING LOCATED IN THE TRUNK THEN PROCEEDED THROUGH TO THE SPEAKER IN THE BACK SEAT. EVEN AFTER TURNING OFF ENGINE, THE FIREMAN ON THE SCENE NOTICED THAT THE RADIO AND AIR CONDITIONING WERE STILL RUNNING. THE BATTERY HAD TO BE DISCONNECTED TO SHUT ELECTRICAL ITEMS OFF. *TR
Source: NHTSA WEB SITE -
2002 VOLVO S60- NORTHAMPTON, PA
FUEL PUMP LEAK , DEALER TOLD ME IT WAS RECALLED FOR CRACKED FUEL PUMP UNDER CAMPAIGN # 07V152000. R176 AND CAR IS NOW TOO OLD TO HAVE FREE REPAIRS I WAS NEVER NOTIFIED OF RECALL AND THE CAR WAS PURCHASED USED BUT FROM A VOLVO NEW CAR DEALER, CAN I BE MADE WHOLE? *TR
Source: NHTSA WEB SITE