VOLVO Complaints

LAST NIGHT MY 2004 VOLVO XC90 LEFT ME ON THE SIDE OF THE ROAD INTERSTATE 88 NEAR ROCK FALLS, IL WEATHER 7:00 PM 28 HUMIDITY: 73% WIND: NNE DEW POINT: 22 PRESSURE: 30.16 IN BONE DRY WHILE DRIVING 65MPH FELT A "THUMP" IN THE FRONT END, FOLLOWED BY A SPLIT SECOND WHERE ALL DASHBOARD LIGHTS, WENT BLACK. WHILE TRYING TO PUSH THE GAS PEDAL THE CAR WOULD NOT ACCELERATE. THEN NORMAL FUNCTION RESUMED. A MINUTE OR TWO LATER, SAME THING AND ALL LIGHTS INTERNALLY COMPLETELY WENT OUT, I PULLED OVER IMMEDIATELY AND TURNED THE CAR OFF. HAZARD LIGHTS COULD NOT BE TURNED ON. AFTER CALLING FOR A TOW TRUCK, AND WAITING ABOUT 45 MINUTES I RESTARTED IT. THERE WERE 2 MESSAGES ON THE DASH, THE YELLOW EXCLAMATION POINT DASHBOARD ICON/ALERT LIT UP, A SERVICE MESSAGE FLASHED REFERRING TO THE ANTI-LOCK BRAKE FAILURE, THE SRS NEEDED URGENT ATTENTION. I PURCHASED THIS VEHICLE IN EARLY NOVEMBER 2012 I CALLED THE CLOSEST VOLVO DEALERSHIP AND WAS TOLD THERE WERE NO OPEN RECALLS AND THEY HAD TO HAVE THE VEHICLE FOR DIAGNOSIS BECAUSE OF THE DIFFERENT SYMPTOMS I REPORTED NOT A SINGLE MENTION OF NHTSA DEFECT INVESTIGATIONS FOR THE 2004 VOLVO XC90 THAT SEEMS SPECIFICALLY RELATED TO MY SYMPTOMS EXPERIENCED. FROM: ERICA HENRY [MAILTO:[XXX]] SENT: FRIDAY, DECEMBER 28, 2012 11:55 AM TO:[XXX] SUBJECT: RE: SERVICE REQUEST - YES I WOULD LIKE TO MAKE AN APPOINTMENT FOR JAN 10TH. THERE ARE NO OPEN RECALLS ON YOUR VEHICLE. BECAUSE OF THE DIFFERENT SYMPTOMS THAT YOU EXPERIENCED, WE REALLY NEED TO HAVE THE CAR HERE TO PERFORM A DIAGNOSIS. THERE SHOULD HAVE BEEN SOME TROUBLE CODES STORED IN THE SYSTEM, AND THOSE WILL HELP MY TECHNICIAN FURTHER DIAGNOSE THE PROBLEM. IF YOU'D LIKE TO SCHEDULE STILL PLEASE LET ME KNOW. [XXX], SERVICE ADVISOR -[XXX]WORLD AUTO DIRECT LINE 815-991-2770 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR SUDDENLY LURCHES FORWARD, STUMBLES, STALLS, GOES INTO LIMP MODE, NEARLY REAR-ENDED ON THE FREEWAY WITH MY WIFE AND CHILD ON BOARD. VOLVO SAYS PREVIOUS OWNER HAD SOFTWARE UPDATED PER RECALL, SO NOTHING CAN BE DONE. "THAT PART PROBABLY NEEDS TO BE REPLACED". BOUGHT CAR AT CARMAX, WHO WILL NOT DO ANYTHING AS I HAVE OWNED THE CAR FOR TWO YEARS AND WARRANTY EXPIRED. *TR

WHILE DRIVING ON THE FREEWAY THE DASHBOARD DISPLAY COMPLETELY SHUT DOWN FOR A FEW SECONDS AND THEN FLASHED BACK ON. THIS HAPPENED SEVERAL TIMES. THEN THE DISPLAY INDICATED THE SEAT BELTS WEREN'T WORKING. *TR

VOLVO KNOWS THE V8 ENGINE ON THE 2005 XC90 IS FAULTY. SPECIFICALLY, THE COUNTERBALANCE SHAFT BEARING FAILING DUE TO WATER INTRUSION. FORTUNATELY MINE FAILED WHILE AT IDLE. UNFORTUNATELY THE ENTIRE ENGINE IS NOW SEIZED UP AND MY OTHERWISE CLEAN CAR IS A LARGE AND USELESS PAPERWEIGHT. IF THIS WERE TO HAPPEN WHILE THE CAR IS MOVING AT SPEED, IT COULD CAUSE A HORRIBLE ACCIDENT. UNLESS VOLVO ACTIVELY FINDS THE REMAINING ENGINES IN SERVICE AND FIXES THIS PROBLEM, IT REMAINS A RISK REGARDLESS OF THE MILEAGE. APPROPRIATELY, THEY SHOULD ALSO REIMBURSE ANYONE WHO WAS AFFECTED BY THIS PROBLEM SINCE THEY LEARNED OF IT BACK IN 2005. *TR

FUEL SMELL COMING FROM TRUNK. POSSIBLE COMBUSTION. PREVIOUS RECALL WAS NOT EXTENDED TO COLORADO, BUT AS THE FRONT RANGE SUMMER TEMPERATURES AND DRYNESS ARE AN INDICATOR OF FAILURE, I WORRY THAT THIS RECALL SHOULD BE EXTENDED TO COLORADO OWNERS. *TR

I PURCHASED VEHICLE 8 MONTHS AGO I NOW HAVE PROBLEMS WITH THE FRONT AND BACK SUSPENSION. THE AIR TURNS ON ITS OWN, THE AXLE HAS BROKEN, THE SUNROOF OPENS WHEN IT WANTS TO OPEN, CHECK ENGINE LIGHT HAS TURNED ON ALONG WITH MAINTENANCE LIGHT, MY DOORS WILL UNLOCK THEMSELVES WHEN I LOCK THEM AND THE ALARM WILL ENGAGE, THE LEFT WINDOW DOES NOT WORK , SOMETIMES I CANT UNLOCK THE DOORS HAVE TO UNLOCK WITH MY HAND. MY CRUISE CONTROL DOES NOT WORK, THE BATTERY STOPS WORKING OFTEN, THE INSIDE LIGHTS WORK SOMETIMES. IT IS RUNNING TERRIBLE , IDLE UP AND DOWN I KNOW ALL HAS SOMETHING TO DO WITH RECALL PLEASE HELP! *TR

APPROXIMATE A MONTH LATER AFTER I BROUGHT 2004 VOLVO S60 AT DEC 2011, WHEN I WAS DRIVING IN FREEWAY TO POST OFFICE, WHAT A SUDDEN, THE ENGINE STALLED WITHOUT WARNING, I PRESS THE ACCELERATE PEDAL, BUT IT WAS NOT RESPONSE, BUT THE CAR STILL HV A LITTLE MOMENTUM, THEN IT TURN IT TO THE CORNER AND THE CAR WAS STOPPED. I TURN OFF THE KEY AND RESTART THE CAR AGAIN, IT WORKED.AFTER A YEAR, THE PROBLEM COME BACK AGAIN AND THE FREQUENCY BECOME MORE, UP TIL DEC, 2012, 3 MORE TIMES SAME PROBLEM INCURRED. IT WAS SCARY. *TR

PLEASE, PLEASE BACK OFF ON YOUR HEAD REST REQUIREMENTS FOR SAFETY. PLEASE ALLOW THE CONSUMER TO CHOOSE THE POSITION OF THE HEAD REST. NOT ONLY HONDA, BUT FORD, GM, CHRYSLER, ALL MANUFACTURERS ARE CREATING VERY PAINFUL CAR SEATS SINCE 2009 DUE TO THIS AWFUL HEADREST REQUIREMENT. SEATBELTS ARE A LAW, BUT I CHOOSE TO WEAR THEM. MOTORCYCLE HELMETS ARE NO LONGER A LAW, BUT I CHOOSE TO WEAR THEM. NOW LET ME CHOOSE MY HEADREST POSITION. I THINK THESE NEW DESIGNS ARE GOING TO CAUSE FAR MORE INJURIES AND INSURANCE CLAIMS FROM PEOPLE HAVING THEIR HEADS COCKED FORWARD, IN A FORCED IMPROPER POSTURE. I HAD MIGRAINES DUE TO MY HEADREST BEFORE I RESOLVED THIS ISSUE IN MY CAR BY MAKING MODIFICATIONS. I SIT WITH PROPER POSTURE AND MY HEAD IS FORCED FORWARD. THE ONLY CHOICE I HAD WAS TO SIT IMPROPERLY IN ORDER TO TRY TO AVOID THE TERRIBLE DISCOMFORT THIS NEW LAW FORCES ON ME. PLEASE CHANGE THIS LAW. *TR

ON THE ABOVE DATE I STARTED MY VEHICLE AND PUT THE VEHICLE IN REVERSE TO PULL OUT OF PARKING SPACE. IMMEDIATELY AFTER RELEASING MY FOOT FROM THE BRAKE AND BEFORE TOUCHING THE GAS PEDAL, THE CAR ACCELERATED IN REVERSE SO FAST THAT I BOUNCED OFF A CEMENT POLE IN THE MIDDLE OF THE PARKING LOT. THE FORCE WAS SO GREAT THAT THE VEHICLE BOUNCED THREE TIMES BEFORE I WAS ABLE TO STOP IT WHICH I DID BY APPLYING THE BRAKE AND BEING BLOCKED BY THE POLE. AFTER I CAME TO A STOP I REALIZED THAT IT WAS IN FACT THE POLE THAT HAD STOPPED MY CAR. I WAS ALSO BLOCKING THE PARKING LOT SO I PUT MY FOOT BACK ON BRAKE AND PUT THE CAR IN DRIVE TO GET OUT OF WAY OF OTHER MOTORISTS AND TO ASSESS DAMAGE TO THE REAR OF MY VEHICLE. AT THIS POINT, TO MY SURPRISE, AS I TOOK MY FOOT OFF THE BRAKE AND BEFORE I COULD TOUCH THE ACCELERATOR, THE VEHICLE DID THE SAME THING IN DRIVE AS IT HAD DONE IN REVERSE AND I WENT HURLING TOWARD A VERY BUSY FOUR LANE STREET. I APPLIED FOOT BRAKE AND PULLED EMERGENCY BRAKE AND WAS STILL NOT ABLE TO STOP DUE TO THE FORCE OF ACCELERATION. THANKFULLY I HIT THE CEMENT PARKING MARKER AND A DIVIDER WHICH RAISED MY CAR OFF GROUND SO THAT THE FRONT WHEELS WE IN THE AIR. NEVER ONCE DID MY FOOT TOUCH THE ACCELERATOR OF THE VEHICLE NOR WAS THEIR ANYTHING ELSE TOUCHING THE ACCELERATOR. *TR

TL* THE CONTACT OWNS A 2003 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE INSTRUMENT PANEL FAILED AND THE GAUGES STOPPED FUNCTIONING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 82,300.