VOLVO Complaints

TL*THE CONTACT OWNS A 2002 VOLVO S60. THE CONTACT NOTICED A VERY STRONG FUEL ODOR COMING FROM THE FUEL PUMP. FROM THE EXTERIOR OF THE VEHICLE, THE ODOR WAS VERY OVERPOWERING, BUT WAS ALSO NOTICEABLE FROM INSIDE THE PASSENGER COMPARTMENT. THERE WERE ALSO FUEL STAINS ON THE FUEL TANK THAT WERE NOTICEABLE. THE DEALER REFUSED TO REPAIR THE VEHICLE AND STATED THAT THE REPAIR WOULD COST $850.50 PLUS TAX. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENTIRE FUEL PUMP NEEDED TO BE REPLACED IN ORDER TO REMEDY THE FAILURE. NHTSA CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER) AND VOLVO RECALL NUMBER R176 MENTION IDENTICAL FAILURES; HOWEVER, THE VEHICLE DOES NOT FALL UNDER THE CLIMATE STIPULATIONS OF THE RECALL. THE FAILURE MILEAGE WAS 157,000 AND CURRENT MILEAGE WAS 169,000.

DRIVER'S SIDE SEAT WILL SQUEAK WHEN MAKING LEFT OR RIGHT TURNS AS BODY WEIGHT SHIFTS. VOLVO HAS PUT 2 "BANDAGES" AROUND THE METAL PARTS THAT MAKE THIS NOISE. THEY KNOW ITS A PROBLEM AND ITS A DESIGN FLAW, AS THEY SHOULD HAVE USED BRONZE BUSHING OR SOMETHING SIMILAR TO AVOID THE 2 METALS CONTACTING EACH OTHER. IS THIS A SAFETY CONCERN? MAYBE, WHAT HAPPENS WHEN METALS CONSTANTLY RUBS OVER TIME? THEIR BANDAID SOLUTION IS POOR SINCE THE TAPE WILL WEAR AND TEAR BETWEEN EACH SERVICE. MILEAGE IS APPROX. 35,000, PROBLEM HAS BEEN THERE SINCE DAY 1. *TR

TRAVELING ON A BUSY EXPWAY DURING RUSH HOUR IN LEFT LANE WHEN CAR STARTED BUCKING. I WAS ABLE TO SWITCH 2 LANES AND ALMOST MADE IT TO THE SHOULDER WHEN THE CAR STOPPED AND WOULDN'T START AGAIN. CAR INFORMATION SYSTEM REPORTED THAT THE BATTERY POWER WAS CRITICALLY LOW. I PUT MY HAZARD LIGHTS ON AND CALLED THE POLICE. I COULD NOT GET OUT OF MY CAR BECAUSE THE TRAFFIC WAS GOING BY TOO QUICKLY (I WAS AT THE BOTTOM OF A EXIT RAMP.) POLICE CALLED THEIR TOW TRUCK TO GET ME OFF THE ROAD QUICKLY. VOLVO ON LINE SERVICE SAID IT WOULD TALE AN HOUR TO GET A TRUCK TO ME EVEN THOUGH I TOLD THEM I WAS IN A VERY HAZARDOUS PLACE) CAR WAS TOWED TO VOLVO DEALERSHIP WHERE WITHIN 5 MINUTES THE PERSON WHO WENT OUT TO LOOK AT MY CAR CALLED ME BACK AND TOLD ME THE CAR WAS OUT OF GAS; THE GAS METER READ APPROX 1/3 FULL. HE REPORTED THAT THERE IS A PROBLEM WITH THE GAS METER IN THE MODEL OF 2008 CAR ( THEY HAVE HAD OTHER CUSTOMERS WITH THIS PROBLEM) THEY HAVE ORDERED A NEW GAS METER AND SAID THAT THEY WILL REPLACE THE OLD ONE AS SOON AS THE PART COMES IN. I AM LUCKY NO ONE REAR ENDED ME AND THE WASN'T A MULTIPLE CAR ACCIDENT DUE TO DRIVERS SWERVING SO THEY WOULDN'T HIT ME. IF THIS IS A PROBLEM IN THE VOLVO 2008 CX70, I THINK OTHER VOLVO OWNERS SHOULD BE ALERTED TO THE POSSIBILITY AND VOLVO SHOULD IDENTIFY AND REPLACE OTHER FAULTY GAS METERS. *TR

SOMETHING, POSSIBLY A RAIL, FLEW OFF OF MY VOLVO S40 (2001) ON THE HIGHWAY. SUBSEQUENTLY, THE SUNROOF WAS UNABLE TO CLOSE BECAUSE OF GETTING HUNG UP ON THE SUNSHADE. WHEN I BROUGHT IT INTO THE SHOP, I LEARNED THAT THE RAILS WHICH HAD HELD THE SUNROOF IN PLACE HAD BECOME DETACHED FROM THE GLASS BECAUSE THE GLUE APPLIED IN THE FACTORY TO ATTACH THE METAL RAILS TO THE GLASS WAS NO LONGER EVEN VISIBLE. I DO NOT BELIEVE THE RAIL HIT ANOTHER CAR WHEN IT FLEW OFF THE CAR, BUT THIS INCIDENT COULD HAVE HAD VERY SERIOUS CONSEQUENCES.

MY 2004 VOLVO XC90 T6 HAS HAD SEVERAL RIDICULOUS ISSUES THAT I HAVE NEVER EXPERIENCED IN ANY OF THE GERMAN VEHICLES I HAVE OWNED OVER THE PAST 20 YEARS. I HAVE BEEN FEARFUL OF THIS CAR OF LATE MAINLY BECAUSE I READ SEVERAL COMPLAINTS ABOUT THE RELIABILITY OF THE TRANSMISSION ON THIS VEHICLE. WELL MY FEARS BECAME REALITY ON FRIDAY NIGHT WHILE MY WIFE AND 22 MONTH SON WERE COMING HOME FROM THE MARKET. MY WIFE CALLED ME FRANTIC ABOUT HOW THE CAR WILL NOT GO INTO REVERSE AND NOW THAT I HAVE MANAGED TO DRIVE OUT OF MY PARKING SPOT IT IS NOT MOVING ABOVE 20 MPH. NEEDLESS TO SAY, I WAS ANGRY AND VERY CONCERNED FOR MY FAMILY'S SAFETY. SHE WAS ABLE TO CREEP HOME AND WE CALLED THE TOW TRUCK COMPANY TO TAKE THIS PIECE OF JUNK TO MOOER'S VOLVO IN RICHMOND VIRGINIA 804 755-666. I WISH TO FILE A COMPLAINT ABOUT THE RELIABILITY OF THIS VEHICLE AND THE DANGER IT PLACES IT'S OWNERS (MOSTLY PEOPLE WHO TURN TO VOLVO DUE TO IT'S SAFETY RECORD, WE SURE DID!) AND THEIR FAMILIES. I HAVE READ HUNDREDS OF PEOPLE EXPERIENCING THIS EXACT PROBLEM WITH THIS VEHICLE. THE DEALERS KNOW THERE ARE ISSUES WITH THESE CARS YET THEY DUMB YOU DOWN AS IF YOU ARE A UNIQUE CASE. MONDAY MORNING I WILL BE IN MY ATTORNEY'S OFFICE WITH MY FACTS I GATHERED OVER THE WEEKEND SHOWING THIS IS SUCH A RIDICULOUSLY COMMON PROBLEM THAT IF VOLVO HASN'T DONE RIGHT BY CONSUMERS THEY BETTER GET READY FOR MAJOR LAWSUITS. TO START, THEY NEED TO BUY THESE CARS BACK FROM CONSUMERS FOR WHAT EVER THEY OWE ON THESE CARS AND ISSUE A STATEMENT APOLOGIZING FOR PUTTING OUT SUCH A TERRIBLY DANGEROUS PRODUCT FOR FAMILIES. *TR

I HAVE A 2002 S60 VOLVO. IT IS HARD TO START WHEN COLD AND THERE IS A SLIGHT GAS ODOR. NHTSA CAMPAIGN # IS 07V15200 AND VOLVO CAMPAIGN IS R176. I UNDERSTAND IT IS A FAULTY FUEL PUMP AND VOLVO REFUSES TO REPLACE IT BECAUSE I DO NOT LIVE IN NEVADA OR ARIZONA. I LIVE IN FLORIDA ABD IT IS HOT HERE ALSO. *TR

TRANSMISSION FAILURE ON OUR 2004 VOLVO XC-90 T6 AWD AT APPROXIMATELY 56,000K MILES. FORTUNATELY IT WAS A WARRANTY REPAIR; HOWEVER MY RESEARCH ON AUTOMOTIVE DISCUSSION BOARDS LIKE EDUMDS INDICATES A VERY LARGE PATTERN OF FAILURE OF THE TRANSMISSION ON THIS MODEL. *TR

TL*THE CONTACT OWNS A 2004 VOLVO XC90. THE CONTACT STATED THAT HE EXPERIENCED TONS OF FAILURES WITH THE VEHICLE. THE RACK AND PINION WAS REPLACED AT 52,000 MILES. THE STRUTS FAILED ON THE REAR OF THE VEHICLE AND THE DEALER HAD TO REPAIR THE U JOINT. WHILE DRIVING 60 MPH, THE VEHICLE WOULD NOT SHIFT GEARS AND THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. LATER, THE CONTACT DISCOVERED HUNDREDS OF COMPLAINTS IN REGARDS TO THE SAME YEAR, MAKE, AND MODEL VEHICLE. THE SEALS FOR THE POWER TRANSFER UNIT FAILED. RECENTLY, THE ENTIRE THERMOSTAT UNIT HAD TO BE REPLACED AND THE TRANSMISSION FAILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 76,500.

ON JULY 19,2008, OUR 2000 VOLVO V40 LOST POWER WHILE DRIVING 65 MPH ON US 29 IN VIRGINIA. THE CAR WAS STILL RUNNING, BUT IT DID NOT RESPOND TO THE ACCELERATOR. WE WERE ABLE TO SAFELY PULL OFF THE ROAD, AND HAVE CAR TOWED TO OUR MECHANIC. WE WERE TOLD THE PROBLEM WAS A SENSOR FAILURE. ACCORDING TO OUR SERVICE RECORDS, THE BOOST PRESSURE SENSOR AND CAMSHAFT RESET VALVE WAS REPLACED. THREE DAYS LATER, ON JULY 26, 2008, THE SAME THING HAPPENED - THIS TIME IN THE MIDDLE OF A BUSY INTERSECTION. AGAIN, FORTUNATELY, THE CAR REMAINED RUNNING AND SEEMED TO LIMP ALONG TO GET OUT OF THE WAY OF TRAFFIC. AGAIN, THE CAR WAS TOWED TO OUR MECHANIC, WHERE THEY HAVE BEEN UNABLE TO DIAGNOSE THE PROBLEM. A LITTLE INTERNET SEARCH ON OUR PART UNCOVERED A SERIES OF SIMILAR COMPLAINTS REGARDING WHAT APPEARS TO BE THE PROBLEM - AN ETM FAILURE. WE ARE IN THE PROCESS OF WORKING WITH OUR MECHANIC TO GET THIS FIXED. *TR

MY REGULARLY SERVICED VOLVO WAGON'S "SERVICE ENGINE" LIGHT CAME ON. LIKE A GOOD CUSTOMER, TOOK IT TO THE DEALERSHIP. THEY DETERMINED IT TO BE A DEFECT IN THE LEAK DETECTION PROBLEM. SOAKED ME FOR OVER $500 FOR THE REPAIR, WHICH THEY STARTED WITHOUT MY PERMISSION. THE CAR ONLY HAS 50,770 MILES ON IT AND IS A 2004, PURCHASE IN JAN. '04. I AM BEGINNING TO THINK IT IS A CASE OF PRE-PLANNED FAILURE. PLEASE HELP!! *TR