VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 VOLVO XC90- MONROEVILLE, PA
TL*THE CONTACT OWNS A 2003 VOLVO XC90. ON JUNE 10, 2008, WHILE DRIVING AT AN UNKNOWN SPEED AND APPROACHING A STOP SIGN, THE CONTACT HEARD A LOUD NOISE. SHORTLY AFTERWARDS, THE BRAKES FAILED TO RESPOND; HOWEVER, SHE WAS ABLE TO BRING THE VEHICLE UNDER CONTROL WITH THE EMERGENCY BRAKE. THE CONTACT SLOWLY DROVE THE VEHICLE TO THE DEALER AND THEY DIAGNOSED THE FAILURE AS THE BRAKE BOOSTER POWER CYLINDER. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THEY DECLINED TO ASSIST WITH THE $1,036.44 REPAIR COST. THE FAILURE AND CURRENT MILEAGES WERE 49,271.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO S80- ALEXANDRIA, VA
TL*THE CONTACT OWNS A 2004 VOLVO S80. THE THROTTLE ASSEMBLY NEEDED TO BE REPLACED AND THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR PAYING $350.00. THE HOSE WAS INSTALLED; HOWEVER, THE PROBLEM RECURRED. THE CONTACT ALSO PAID $4,200 FOR REPAIRS THAT DIDN'T REMEDY THE FAILURE. THE DEALER ALSO STATED THE THROTTLE ASSEMBLY IS NOT REALTED TO THE RECALL. THE FAILURE MILEAGE WAS 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 VOLVO XC90- WASHINGTON, VA
MY 4 YEAR OLD SON WAS IN AN ACCIDENT WITH OUR BRAND NEW VOLVO XC90. I GOT OUT OF CAR TO TAKE A PICTURE (LEAVING THE ENGINE ON FOR AIR CONDITIONING) AND HE SHIFTED THE CAR OUT OF PARK, CRASHING THANK GOODNESS INTO A FENCE THAT SLOWLY STOPPED HIM. KNOWING HE CANNOT REACH THE BREAK I IMMEDIATELY TESTED THE GEAR SHIFT AND FOUND THAT IT EASILY SHIFTS OUT OF PARK WITHOUT YOUR FOOT ON THE BRAKE. WE HAVE RETURNED THE CAR TO THE DEALER WHO HAS ADMITTED "THE CAR'S SHIFTER IS BROKEN". WE ASKED TO CHECK ANOTHER NEW XC90 IT FUNCTIONED PROPERLY. THIS COULD HAVE BEEN A FATAL ACCIDENT IF IT HAPPENED IN ANY OTHER LOCATION. WE ARE HOPING THE DEALER WILL FULLY REPAIR THE CAR OR OFFER US A NEW ONE. I AM NOT SURE I CAN TRUST THIS CAR AGAIN -WE JUST BOUGHT IT THIS MAY. HOW AND WHEN DID IT "BREAK" OR WAS IT DEFECTIVE TO START WITH? SHOULD THIS CAR HAVE EVEN PASSED ITS SAFETY INSPECTION? CAN I GET ACCESS TO THE FACTORY'S SAFETY INSPECTION? ARE THERE OTHER REPORTS OF BRAND NEW XC90S WITH DEFECTIVE GEAR SHIFTS? HAS ANYONE ELSE REPORTED THIS? I'D HAVE NEVER KNOWN IT WAS FAULTY IF THIS ACCIDENT HADN'T HAPPENED. I EXPECTED THIS SAFETY STANDARD, AS OUR OLD VOLVO HAD IT. FORTUNATELY MY SON WAS NOT INJURED, BUT SOMEBODY ELSE'S CHILD MAY BE. PLEASE CHECK OUT THESE CARS. WHAT SHOULD WE EXPECT FROM THE DEALER? *TR
Source: NHTSA WEB SITE -
2001 VOLVO S60- WANER ROBINS, GA
TL*THE CONTACT OWNS A 2001 VOLVO S60. WHILE THE VEHICLE WAS AT THE REPAIR SHOP, A PUDDLE OF FUEL WAS FOUND UNDERNEATH THE REAR SEAT. OIL WAS SEEPING FROM THE FUEL PUMP. THE CONTACT WAS INFORMED THAT THERE WERE NO HOLES IN THE FUEL PUMP ITSELF, ONLY A LEAK. THE MECHANIC REPLACED THE FUEL PUMP AND THE LEVEL SENSOR UNIT. NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 137,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- RANCHO MURIETA, CA
I HAVE A 2004 VOLVO XC90 THAT HAS 52,000 MILES ON IT. I STARTED RECEIVING A "BRAKE FAILURE" WARNING AND TOOK IT IN TO MY MECHANIC. HE SAID IT WAS ABS/DSTC CONTROL MODULE WHICH REGULATES THE ANTI-LOCK BRAKES AND DYNAMIC STABILITY CONTROL. THIS IS A SAFETY FEATURE, AND ACCORDING TO MY MECHANIC, HAS BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL. IT REQUIRES REPLACING WITH A FACTORY PART, AND REPROGRAMMING OF THE COMPUTER AT A COST TO THE CONSUMER OF ABOUT $1100. LABOR FOR THIS IS APPROXIMATELY $250. SINCE THIS IS A SAFETY FEATURE, AND DUE TO THE FACT THAT THIS IS SUCH A COMMON PROBLEM WITH THIS VEHICLE, I FEEL IF IS REASONABLE TO REQUEST THAT VOLVO RECALL THESE VEHICLES AND REPAIR THIS FEATURE. *TR
Source: NHTSA WEB SITE -
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2004 VOLVO S60- ALEXANDRIA, VA
I HAVE A 2004 VOLVO S60 WITH 57,700 MILES. ALL WORK ON THE VEHICLE HAS BEEN DONE BY VOLVO. RECENTLY, WHEN THE AC IS ON, THE FAN SPEED HAS STOPPED RESPONDING TO ADJUSTMENTS. NOTHING HAPPENS WHEN I TRY TO ADJUST THE SPEED AND THEN, ON ITS OWN, THE SPEED WILL CHANGE A FEW MINUTES LATER. WHEN I TURN THE CAR OFF, THE FAN CONTINUES TO RUN FOR AT LEAST FIVE MINUTES. I'M AFRAID THAT ONE DAY IT WON'T TURN OFF AND WILL DRAIN THE BATTERY. THE VOLVO REP AND AN INDEPENDENT MECHANIC FEEL THAT THE REPAIR MAY BE COSTLY AND JUST TO DO THE DIAGNOSTIC IS EXPENSIVE, SO I HAVEN'T HAD IT DONE WHILE I DECIDE WHETHER TO JUST TRADE IN THE VEHICLE. *TR
Source: NHTSA WEB SITE -
1995 VOLVO 960- BECKLEY, WV
MY CAR IS A 1995 960 MODEL VOLVO, ABOUT 6 MONTHS AGO THE LEATHER STARTED PULLING AWAY FROM THE WINDOWS ON ALL FOUR DOORS. IT LOOKS TERRIBLE AND I WOULD LIKE TO GET IT FIX , BUT CANNOT FIND ANYONE THAT IS WILLING TO FIX IT. HELP ME PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANKS *TR
Source: NHTSA WEB SITE -
2001 VOLVO S60- SIMPSONVILLE, SC
INCREDIBLY STRONG GAS SMELL AFTER 4 CONSECUTIVE WEEKS OF TEMPS OVER 100 DEGREES. SLIGHT GAS LEAKAGE AT FUEL PUMP. I HAVE 2 SMALL CHILDREN TRANSPORTED IN THIS CAR EVERYDAY AND VOLVO WILL NOT EXTEND THE RECALL TO ANY OTHER STATES. *TR
Source: NHTSA WEB SITE -
2005 VOLVO S60- LEXINGTON, OH
TL*THE CONTACT OWNS A 2005 VOLVO S60. WHILE ATTEMPTING TO MAKE A RIGHT TURN AT 25 MPH, THE VEHICLE WOULD SPORADICALLY STALL WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART IMMEDIATELY. THE DEALER COULD NOT DUPLICATE THE FAILURE. TWO WEEKS LATER, WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE COMPLETELY LOST POWER. THE FAILURE PREVENTED THE CONTACT FROM SAFELY MANEUVERING TO THE SIDE OF THE ROAD AND SHE COULD NOT ACTIVATE THE HAZARD WARNING LIGHTS. THE FOLLOWING DAY, SHE TOOK HER VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL). THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 12,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- ZEBULON, NC
TRANSMISSION COMPLAINT FOR VOLVO XC90 T6 2004. DEALERSHIP SAYING TRANSMISSION NEEDS TO BE REPLACED. VEHICLE IS ONLY AT 60,000 MILES. MANY OTHER CONSUMERS DEALING WITH THE SAME ISSUE. *TR
Source: NHTSA WEB SITE