VOLVO Complaints

2004 XC90T6 HAS FAILED TRANSMISSION AT 82,500 MILES. I FIRST NOTICED PROBLEM WHEN FIRST STARTING FROM STOP. THE VEHICLE WOULD NOT ACCELERATE AND THEN IT FELT LIKE I HAD BEEN REAR ENDED. PROBLEM PERSISTED AND NOW PROBLEM OCCURS AT FIRST ACCELERATION AND AT FURTHER ATTEMPTS TO INCREASE SPEED THE TRANSMISSION FALLS OUT OF GEAR AND CATCH. THE FAILURE OF THE TRANSMISSION POSES A SIGNIFICANT SAFETY RISK AND APPEARS TO BE A WIDE SPREAD PROBLEM PARTICULARLY WITH THE 2004 XC90 T6. THE LAST TIME IT FAILED I WAS STUCK IN THE MIDDLE OF AN INTERSECTION AND WAS ALMOST STRUCK BROAD SIDE BY AN APPROACHING VEHICLE. THE VOLVO DEALERSHIP ADVISES ME THAT THE ORIGINAL TRANSMISSION IS NOT COMPATIBLE WITH THE T6 ENGINE. REPORTED FAILURES HAVE OCCURRED AS EARLY AS 1,500 MILES AND VOLVO'S CORRECTIVE MEASURES OF REPLACING THE TRANSMISSIONS WITH REMANUFACTURED TRANSMISSIONS DOES NOT APPEAR TO BE CORRECTING THE PROBLEM AS THERE ARE NUMEROUS REPORTS OF REPEAT FAILURES. VOLVO HAS AGREED TO REPLACE THE TRANSMISSIONS WITH A REMANUFACTURED TRANSMISSION BUT HAS REFUSED TO PAY FOR LABOR. THE DEALER HAS AGREED TO PAY FOR HALF OF THE LABOR. I HAVE REQUESTED THE DEALER TO RETAIN THE TRANSMISSION AND THE ASSOCIATED PARTS. I HAVE ALSO ASKED VOLVO IF THEY HAVE NOTIFIED NHTSA OF THE WIDESPREAD FAILURES AND THEY HAVE REFUSED TO PROVIDE ME WITH THIS INFORMATION. THE DRAIN LINES FROM THE SUNROOF HAD TO BE REPLACED. UPDATED 05/15/08

TL*THE CONTACT OWNS A 2001 VOLVO C70 CONVERTIBLE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLS, BUT THEN DRIVES NORMALLY. THE FAILURE OCCURS INTERMITTENTLY AND THE CONTACT DID NOT NOTICE ANY DIFFERENCE IN THE VEHICLE BEFOREHAND. THE VEHICLE HAS NOT BEEN IN A CRASH AND HAS NOT BEEN DIAGNOSED BY THE DEALER. NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WAS REFERENCED. THE CURRENT MILEAGE WAS 66,521 AND FAILURE MILEAGE WAS 60,000. UPDATED 6/2/08 *CN THE DEALER CLEANED THE THROTTLE BODY, BUT THE PROBLEM CONTINUED.

2004 VOLVO VC90 TRANSMISSION SLIPPING. COULD HAVE CAUSED ACCIDENT. MANY SIMILAR CASES POSTED ALL OVER WEB. VOLVO OFFERS NO WARRANTY ASSISTANCE. MANY POSTS REFER TO MULTIPLE TRANNY REPLACEMENTS UNDER WARRANTY. VOLVO HAS PROBLEM AND DOING NOTHING. PERHAPS YOU CAN PERSUADE THEM. *TR

RE: VOLVO S80 T6 2001 HAVE HAD ENGINE SURGING FOR A WHILE. NOW THE TRANSMISSION FAILED WITH A MAJOR MELTDOWN AND DAMAGE. ALWAYS DID FREQUENT MAINTENANCE. ALSO HAD A CATALYTIC CONVERTER GO OUT. MUST BE A DEFECT. SAW OTHERS WITH SIMILAR PROBLEMS ON LINE. *TR

TL*THE CONTACT OWNS A 2001 VOLVO S60. THE CONTACT STATED THAT IT IS VERY DIFFICULT TO START THE VEHICLE AND HE NOTICED A VERY STRONG GASOLINE ODOR. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V152000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS 42,000. UPDATED 05/20/08. *LJ UPDATED 05/20/08. *JB

TL*THE CONTACT OWNS A 2007 VOLVO S40. THE CONTACT STATED THAT HER VEHICLE FEELS AS IF IT WERE DOWNSHIFTING; HOWEVER, IT HAS AN AUTOMATIC TRANSMISSION. WHEN SHE BEGINS TO ACCELERATE, THE REDUCED ENGINE PERFORMANCE LIGHT ILLUMINATES WHEN THE DOWNSHIFTING OCCURS. THE DEALER REPLACED THE ACCELERATOR PEDAL AND CLEANED THE COMPUTER AFTER THE FIRST FAILURE. AFTER THE SECOND FAILURE, THEY REPLACED THE COMPUTER. THE FAILURES STILL PERSIST AND THE CONTACT IS SCHEDULED TO TAKE THE VEHICLE TO THE DEALER NEXT WEEK. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,000.

FACSIMILE FROM SENATOR ON BEHALF OF CONSTITUENT, REGARDING PROBLEMS THEY EXPERIENCED WITH THEIR 2006 VOLVO 780 TRUCK. *KB AFTER LEAVING THE DEALERSHIP, THE CONSUMER DISCOVERED THE STEERING WHEEL WAS BROKEN. AFTER HAVING THE STEERING WHEEL PROBLEM RESOLVED, THE TRUCK BROKE DOWN AND WOULD NOT START. ON ANOTHER OCCASION, THE AIR BAG DEPLOYED FOR NO REASON, THE TRUCK STARTED TO BURN GAS AND THE ENGINE BEGAN TO OVERHEAT. THE CONSUMER WAS INFORMED THE TRUCK HAD AN EXHAUST LEAK, THE RADIATOR, TURBO AND THERMOSTAT AND THE MECHANIC ALSO ATTEMPTED TO FIX THE ENGINE. THE CONSUMER STATED VOLVO EXCHANGED THE TRUCK WHICH WAS NOT EQUIVALENT TO THE TRUCK THEY HAD. *JB

FRONT SEAT BELTS ON VEHICLE HAVE PROBLEMS. SINCE PURCHASE, BOTH FRONT (DRIVER & PASSENGER) SEATBELTS ARE OVERLY STICKY, AND OFTEN CANNOT BE PULLED OUT OF HARNESS WHEN VEHICLE IS PARKED, IN ORDER TO PUT SEATBELTS ON. THIS IS PARTICULARLY TRUE ON EVEN THE SLIGHTEST GRADE. IN OTHER WORDS UNLESS VEHICLE IS PARKED ON A TOTALLY FLAT SURFACE (RARE ON ACTUAL STREETS) SEATBELTS WILL OFTEN STAY RETRACTED OR ARE EXTREMELY DIFFICULT TO EXTRACT. I OFTEN HAVE TO DRIVE TO A FLATTER LOCATION IN ORDER TO PUT MY SEATBELT ON. (DRIVE WITHOUT SEATBELTS IN ORDER TO GET TO A PLACE WHERE BELTS CAN BE PUT ON.) ONCE ON, THE SEATBELTS LOCK UP AND PIN DRIVER AND/OR PASSENGER TO THE SEAT WITH EVEN THE SLIGHTEST MOVEMENT, E.G. TO ADJUST RADIO. (I KNOW THIS IS SUPPOSED TO HAPPEN WITH HARD BRAKING, ETC, BUT IT IS HAPPENING WITH THE SLIGHTEST MOVEMENTS.) I HAVE REPORTED THE PROBLEM TO THE DEALER ON 4 OCCASIONS, AND EACH TIME HAVE BEEN TOLD THE PROBLEM IS "NORMAL" FOR THE V70 AND THE S60. IN OTHER WORDS THIS IS A DESIGN FLAW. OTHER VOLVOS AREN'T LIKE THIS. MY WIFE HAS AN 2007 XC90 AND THE SEATBELTS DO NOT BEHAVE AS ABOVE. AS IS, THE SEATBELT DESIGN ON MY CAR COULD LEAD TO ACCIDENTS OR FATALITIES, AS PEOPLE MAY CHOOSE TO NOT WEAR THEM, OR MAY SIMPLY NOT BE ABLE TO PUT THE BELTS ON WHEN VEHICLE IS PARKED, BEFORE DRIVING. *TR

APPROXIMATELY 26 MONTHS AGO, I WAS EXPERIENCING CONSIDERABLE DIFFICULTY WITH THE STARTING OF MY PASSENGER VEHICLE WITH AN INCREASE FREQUENCY OF THE PROBLEM RE-OCCURRING. SPECIFICALLY, THE ENGINE WOULD TURN BUT WOULD NOT START. IN ORDER TO START THE VEHICLE, I WOULD HAVE TO TURN THE KEY BACK AND FORTH SEVERAL TIMES (3 - 5) UNTIL THE COMPUTER CHIP IN THE KEY SIGNALED THE COMPUTER CHIP IN THE STEERING COLUMN AND THE VEHICLE STARTED. UPON CONTACTING A NEARBY DEALERSHIP (DWYER & SONS, MICHIGAN) AND TROUBLESHOOTING THE PROBLEM, I WAS INFORMED THAT THE ANTENNA RING WITHIN THE STEERING COLUMN WAS BROKEN AND REQUIRED REPLACEMENT AS WELL AS THE IMMOBILIZER AND THE RE-ORDERING OF TWO IGNITION KEYS AND ONE TRUNK KEY. THESE REPAIRS WERE COMPLETED MAY 2006 WITH ONLY A LIMITED PARTS WARRANTY AVAILABLE. APPROXIMATELY FOUR MONTHS AGO, THE PROBLEM BEGAN OCCURRING AGAIN. UPON CONTACTING MICHAEL MULLETT WITH DWYER & SONS, I INFORMED HIM OF THE SAME PROBLEM AND HE RESPONDED THAT THE PARTS WARRANTY WAS ONLY VALID FOR TWELVE MONTHS. DURING A RETURN TRIP TO MICHIGAN, I FOLLOWED UP WITH MR. MULLETT AND SCHEDULED AN APPOINTMENT TO ADDRESS THE PROBLEM. AGAIN, MR. MULLETT DIAGNOSED THE PROBLEM AS THE ANTENNA RING AND IMMOBLIZER AS WELL AS TWO IGNITION KEYS AND A TRUNK KEY WHICH REQUIRED REPLACEMENT AT AN APPROXIMATE COST OF $700.00 (PARTS & LABOR). MR. MULLETT INDICATED THAT THEY (AS A DEALERSHIP) HAVE TO ADDRESS THIS PROBLEM WITH MULTIPLE CUSTOMERS OVER THE YEARS, HOWEVER, VOLVO HAS FAILED TO RECOGNIZE THAT THIS PROBLEM MAY BE MORE WIDESPREAD AMONG ALL THEIR CUSTOMERS. HELP !! TWO IDENTICAL REPAIRS WITHIN 23 MONTHS. I WOULD APPRECIATE YOUR ASSISTANCE IN ADDRESSING THIS PROBLEM IN HOPES OF HAVING IT PROPERLY ADDRESSED AT THE MANUFACTURERS EXPENSE AS WELL AS REIMBURSEMENT OF THE INITIAL REPAIR IN MAY 2006. THANK YOU. *TR

TL*THE CONTACT OWNS A 2002 VOLVO V70. THE CONTACT IS EXPERIENCING INTERMITTENT FAILURE WITH THE REAR BRAKE LIGHTS. AFTER HE EXITS THE VEHICLE, HE NOTICES THAT THE BRAKE LIGHTS REMAIN ILLUMINATED. THE LIGHTS DIM ONLY AFTER REPEATED PRESSURE IS APPLIED TO THE BRAKE PEDAL. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V051000 (EXTERIOR LIGHTING: BRAKE LIGHTS). THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 30,265.