VOLVO Complaints

TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 60 MPH, THE CONTACT EXPERIENCED EXTREME DIFFICULTY STEERING THE VEHICLE. THE FIRST TIME HE TOOK THE VEHICLE TO THE DEALER, THEY STATED THAT HARD STEERING WAS A COMMON CHARACTERISTIC OF THAT MODEL VEHICLE. HE TOOK THE VEHICLE BACK TO THE DEALER AND WAS INFORMED THAT THE STEERING RACK AND PINION WOULD HAVE TO BE REPLACED AT HIS OWN EXPENSE BECAUSE THE WARRANTY EXPIRED. THE VEHICLE HAS NOT BEEN REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 18,971 AND CURRENT MILEAGE WAS 41,602. REMAILED 04/24/08. *LJ

TL*THE CONTACT OWNS A 2001 VOLVO V70. WHILE DRIVING 30 MPH, RADIATOR FLUID SATURATED THE DRIVER SIDE FLOORBOARD UNDERNEATH THE ACCELERATOR PEDAL. THE DEALER STATED THAT THE SEALS OR HEATER CORE COULD HAVE CAUSED THE FAILURE. AS OF APRIL 8, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 86,000.

EXPERIENCE EXTREME GAS SMELLS WHICH PERMEATED INTO THE HOUSE VIA GARAGE WALLS. AFTER HAVING IT INSPECTED BY A MECHANIC, IT WAS DETERMINED THAT THERE WAS A CRACK IN THE DELIVERY MECHANISM OF THE TANK. REPLACED PARTS AND PROBLEM HAS BEEN CORRECTED. *TR

APPROXIMATELY 10 MONTHS AGO MY 2004 VOLVO XC-90 AWD HAD A COMPLETE FAILURE OF MY RIGHT REAR WHEEL BEARING AT 68,000 MILES. THE DEALER RECOMMENDED REPAIRING BOTH WHEEL BEARINGS SINCE "IT IS A COMMON FAILURE ON VOLVO VEHICLES" WITH THAT IN MIND, I HAD THEM BOTH REPLACED AT A SIGNIFICANT FINANCIAL COST TO ME. NOW, I HAVE BEEN TOLD THE ANGLE GEAR (WHICH DRIVES AWD AND IS DIRECTLY TIED TO THE REAR WHEELS) HAS "BURNT OUT" AND IS (ACCORDING TO MY SERVICE ADVISOR) "TIED TO THE PREVIOUS WHEEL BEARING ISSUE" I HAD JUST 19, 000 MILES AGO. THE COST FOR THIS REPAIR IS $2900 ($1875 JUST FOR THE PART) ALL AT ANOTHER HUGE COST TO ME. ALL IN ALL, I'VE SPENT OVER $4100 DOLLARS ON THE REAR WHEEL/ANGLE GEARS - NOTHING YOU SHOULD EVER HAVE TO DO BEFORE THE VEHICLE IS EVEN 4 YEARS OLD! UPON DOING RESEARCH AND TALKING TO OTHER VOLVO OWNERS, IT IS VERY WELL DOCUMENTED THAT THERE IS A DEFECT IN VOLVO'S DESIGN AND PERFORMANCE OF THEIR WHEEL BEARINGS AND AWD SYSTEM, YET NO ONE IS DOING ANYTHING ABOUT IT. VOLVO JUST PROVIDES LIP SERVICE AND DOESN'T SEEM TO WANT TO ADMIT THERE IS A PROBLEM , REGARDLESS OF THE REPETITIVE COMPLAINTS THEY HAVE RECEIVED ON THESE VERY CONCERNS. I HAVE RIGOROUSLY MAINTAINED THIS VEHICLE ACCORDING TO VOLVO'S RECOMMENDATIONS AND KNOW THESE ISSUES AREN'T CAUSED BY ANY NEGLECT ON MY BEHALF. VOLVO IS PLAYING WITH PEOPLES LIVES AND MONEY BY NOT TAKING PRESCRIPTIVE STEPS TO CORRECT THESE ISSUES - ALL AT A TREMENDOUS FINANCIAL COST TO THEIR CUSTOMERS. THERE NEEDS TO BE A RECALL BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR FROM FAILURE OF THESE CRITICAL VEHICLE PARTS, IF NOT, IT'S ONLY A MATTER OF TIME BEFORE SOMETHING BAD HAPPENS. *TR

TL*THE CONTACT OWNS A 1999 VOLVO S70. THE FRONT DRIVER SIDE SEAT BELT HAS A METAL PIECE INSIDE THE BUCKLE THAT FAILED. THE FAILURE PREVENTS THE SEAT BELT FROM FASTENING. THE DEALER WAS UNABLE TO ASSIST. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 99,000.

TL*THE CONTACT OWNS A 1999 VOLVO S80. WHEN THE CONTACT ATTEMPTED TO LOWER THE PASSENGER SIDE WINDOW, IT SUDDENLY STOPPED FUNCTIONING. SHE PUSHED THE BUTTON TO RAISE THE WINDOW AND THE GLASS FELL OFF TRACK, WHICH RESULTED IN THE WINDOW RESTING AT A SLIGHT RIGHT ANGLE. THE CURRENT AND FAILURE MILEAGES WERE 118,000.

THE DEALER ALSO MADE A LIFE THREATENING MISTAKE BY SCREWING IN THE POWER STEERING PIPE AND LOSING POWER STEERING. THIS CAUSED A BAD NOISE AND A LIFE THREATENING SITUATION WITH MY CAR. *TR

WHILE ON VACATION TWO OF MY ORIGINAL 18" MIRZAM RIMS WENT OUT OF ROUND IN FEBRUARY OF 2008. THE CAR ONLY HAD 17000 MILES ON IT. I TOOK IT TO A VOLVO DEALERSHIP BECAUSE OF A TIRE GOING FLAT AND IT WAS DETERMINED THAT THE SECOND TWO ORIGINAL 18" MIRZAM RIMS HAD GONE OUT OF ROUND AND ONE OF THE 18" MIRZAM RIMS WAS CRACKED ON THE INTERIOR. THIS WAS NOT THE FIRST TIME THIS HAPPENED. THESE TWO RIMS ARE AVAILABLE FOR INSPECTION. I BOUGHT MY 2006 VOLVO C70 IN AUGUST OF 2006 AT GALPIN MOTORS. IN MAY OF 2007, I TOOK MY C70 INTO THE DEALERSHIP BECAUSE ONE OF MY TIRES WAS GOING FLAT. IT TURNED OUT TWO OF MY 18" MIRZAM RIMS HAD GONE OUT OF ROUND AND ONE OF THEM WAS CRACKED ON THE INTERIOR. NO OTHER DAMAGE WAS FOUND TO HAVE OCCURRED TO THE CAR. THE CAR ONLY HAD 7900 MILES ON IT. THE RIMS AND TIRES ARE NOT AVAILABLE FOR INSPECTION BECAUSE THE DEALERSHIP (GALPIN MOTORS) LOST THEM. GALPIN VOLVO AND VOLVO NORTH AMERICA HAVE DONE NOTHING TO RESOLVE THIS ISSUE. I WAS TOLD THIS ISSUE CAN OCCUR DUE TO NORMALLY DRIVING CONDITIONS AND THIS IS THE REASON WHY THE RIMS GOING OUT OF ROUND ARE NOT UNDER ANY TYPE OF WARRANTY. IF I HAD KNOWN THIS WAS GOING TO BE AN ISSUE I WOULD HAVE BOUGHT MY C70 WITH DIFFERENT RIMS. TO DATE I AM OUT OF POCKET $2,485.52 AND I WINCE AT ANY BUMP, DIP OR CRACK IN THE ROAD. SO MUCH FOR VOLVO SAFETY. I AM STILL TRYING TO RESOLVE THIS ISSUE TO MY SATISFACTION. I HAVE SINCE FOUND MORE PEOPLE WHO HAVE HAD THE SAME OUT OF ROUND RIM PROBLEM. *TR

I BOUGHT MY 2006 VOLVO C70 IN AUGUST OF 2006 AT GALPIN MOTORS. I TOOK MY C70 INTO THE DEALERSHIP IN MAY OF 2007 BECAUSE ONE OF MY TIRES WAS GOING FLAT. IT TURNS OUT TWO OF MY 18" MIRZAM RIMS HAD GONE OUT OF ROUND AND ONE OF THEM WAS CRACKED ON THE INTERIOR. NO OTHER DAMAGE WAS FOUND TO HAVE OCCURRED TO THE CAR. ONE TIRE HAD A SLIGHT SEPARATION DUE TO THE DEFECT OF THE RIM. THE CAR ONLY HAD 7900 MILES ON IT. THE RIMS AND TIRES ARE NOT AVAILABLE FOR INSPECTION BECAUSE THE DEALERSHIP (GALPIN MOTORS) LOST THEM. THE OTHER TWO ORIGINAL 18" MIRZAM RIMS WENT OUT OF ROUND IN FEBRUARY OF 2008 WHILE ON VACATION. THE CAR ONLY HAD 17000 MILES ON IT. I AGAIN TOOK IT TO A VOLVO DEALERSHIP BECAUSE OF A TIRE GOING FLAT AND ONCE AGAIN IT WAS DETERMINED THAT THE SECOND TWO ORIGINAL 18" MIRZAM RIMS HAD GONE OUT OF ROUND AND ONE OF THE 18" MIRZAM RIMS WAS CRACKED ON THE INTERIOR. THESE TWO RIMS ARE AVAILABLE FOR INSPECTION. GALPIN VOLVO AND VOLVO NORTH AMERICA HAVE DONE NOTHING TO RESOLVE THIS ISSUE. I WAS TOLD THIS ISSUE CAN OCCUR DUE TO NORMALLY DRIVING CONDITIONS AND THIS IS THE REASON WHY THE RIMS GOING OUT OF ROUND ARE NOT UNDER ANY TYPE OF WARRANTY. IF I HAD KNOWN THIS WAS GOING TO BE AN ISSUE I WOULD HAVE BOUGHT MY C70 WITH DIFFERENT RIMS. TO DATE I AM OUT OF POCKET $2,485.52 AND I WINCE AT ANY BUMP, DIP OR CRACK IN THE ROAD. SO MUCH FOR VOLVO SAFETY. I HAVE SINCE FOUND MORE PEOPLE WHO HAVE HAD THE SAME OUT OF ROUND RIM PROBLEM. *TR

TL*THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT WAS INVOLVED IN A FENDER BENDER AND THE RSR (SEAT BELT RESTRAINT) LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED, BUT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT SERVICED. THE CURRENT MILEAGE WAS 89,580 AND FAILURE MILEAGE WAS 73,458. UPDATED 04/22/08. *LJ