VOLVO Complaints

I was backing out of my drive. It was an early morning and it was very foggy. The windows were foggy and not totally defrosted yet. My camera wasnt showing everything around but we were having constant upgrade issues during this week of October 5th through the 10th. My automatic braking never activated even though it was turned on. I ran into a cattle feeder overhang. I never seen it in my camera view. The windows seem to have a really bad fog to them. My back driver tail-light got broken and back driver panel got dented and scratched. There are probably more things involved as its in the shop as I am typing this out. The adjustor had to send another estimate to my insurance company for more damages done. I haven't gotten word back from them yet. But, it's over $3,000. All of the issues seemed to resolve after the update was finished after that week. My automatic braking worked after that.

Pirelli Scorpion Zero All Weather tire size 255/40 R21 has chunks of the tread coming off. Pirelli corporate says I have to go to the dealer where I bought the car to determine if it is a warranty issue. If chunks of tread are coming off after only 15,000 miles of normal driving, then I am pretty sure it is a warranty issue at best. I have see this complaint all over the internet as well as blowouts.

Information/GPS system randomly goes completely blank/black. This possess a significant safety issue as it happens while driving in heavy city traffic where there is no way to stop and wait for the system to come back online. This has caused missed turns and the need to drive with no way of knowing where we are going. The inability to rely on the GPS system makes the 3 month old, brand new car virtually undrivable as we have nzero confidence in the navigation system.

The side windows in the front and back seats are cloudy. When light hits the windows, visibility is greatly decreased. The company denies this is a defect and refuses to repair the issue. The problem occurs on all XC60 and XC90 models with the Ultra trim package.

The contact owns a 2023 Volvo XC40. The contact stated while the vehicle was parked, the front passenger's side seat belt failed to latch as intended. The contact's mother was attempting to latch the front passenger's side seat belt when the failure occurred. The contact stated that the failure could have occurred while the vehicle was being driven. The vehicle was taken to the dealer to be diagnosed; however, the contact was not provided the result of the diagnostic test. In addition, the contact stated that four months prior to the failure, the front driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer where it was determined that there was a failure with the latching mechanism. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 5,000.

I received notice of a recall from Volvo related to my XC60 hybrid's battery over the summer. I took the car in to Prestige Volvo in East Hanover on July 15 to get it checked. They stated the battery had bad cells and needed repair. They said the car was not safe to drive and the repair could take a month due to a backorder. I got the car back in August and shortly thereafter, there was a "hybrid system failure" warning and the battery would not charge. I took the car back to Prestige on Sept. 23 and they stated the cell they replaced was bad and the repair would need to be done again and that there was no courtesy car available to use. They stated they did the repair a second time and the replacement cells were also bad. As of today, Oct. 30, they still have the car and they do not know when it will be repaired. I have reached out to Volvo corporate, who has not responded. I have not had a fully functioning car since July and it is entirely because Volvo has been unable to complete the recall work properly and in a timely fashion.

There is a flaw in Volvo sunroof drains. There are class action lawsuits because of this. 6 months after purchasing my car, there was a leak into my car due to a clogged sunroof drains causing damage to electronics and potentially to computers within the car. I fixed it at a quote of over $2k. Volvo refused to cover it under my warranty. Now, 6 months after the fix, the SAME issue is happening.

The engine consumes an excessive amount of oil, requiring the addition of about one quart every few hundred miles. There are no visible external leaks, and the issue appears to be due to internal engine components such as piston rings allowing oil into the combustion chamber. This poses a risk of engine damage and loss of power. The problem has been observed consistently and confirmed by a repair shop. No crash or safety incident has occurred, but the vehicle's reliability and safety are compromised.

Currently on going, second time around with high oil consumption problems. Dealer is saying warranty is holding up repairs, warranty points finger at dealership, and Volvo refuses to address the massive safety problem with oil consumption cars by refusing to fix. I will never buy another Volvo, and strongly recommend anyone considering a Volvo to think about how they’re treating current customers with the known oil consumption problem (horribly).

Manufacturer: Volvo Car USA LLC | Initial Failure Mileage: 15,000 DEFECT DESCRIPTION: The Google built-in Infotainment Control Unit (ICU) and Audio Control Module (ACM) are repeatedly crashing/malfunctioning while driving. This system failure is a safety hazard because it simultaneously disables critical features: * SAFETY SYSTEM FAILURE: The Rear Cross Traffic Alert (RCTA) is disabled, creating a high risk of collision when reversing. * LOSS OF AUDITORY WARNINGS: All essential auditory cues, including the turn signal click and parking sensor sounds, are lost as the speakers go silent. * Distraction: The screen goes black/unresponsive, requiring a dangerous manual reboot while driving. REPAIR HISTORY: The defect has been confirmed and documented by an authorized Volvo dealer (O'Steen Volvo) on two prior warranty attempts (6/18/24 & 12/19/24) but remains uncorrected. The dealer has admitted they have "no way to fix this" permanently. Corporate (Volvo Customer Care) has been notified. This is a recurring, safety-critical manufacturing defect. Most recent issue was 10/25/205