VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 VOLVO XC90- ENGLEWOOD, NJ
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PLACED IN PARK WITH THE IGNITION TURNED ON, THE DRIVER ATTEMPTED TO TURN OFF THE IGNITION WHILE STANDING OUTSIDE THE VEHICLE AND THE VEHICLE ROLLED FORWARD AND CRASHED INTO THE GARAGE. NO INJURIES WERE SUSTAINED. THERE WAS MODERATE DAMAGE TO THE FRONT OF THE VEHICLE AND THE GARAGE. THE POLICE WERE NOT ALERTED. THE VEHICLE WAS TOWED TO A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1998 VOLVO V70- PITTSBURGH, PA
DT*: THE CONTACT STATED THE PADS AND CALIPERS CAME INTO CONTACT WITH THE ROTORS. THE REAR PADS, ROTORS AND CALIPERS WERE REPLACED THREE TIMES. THE FRONT PADS, ROTORS AND CALIPERS WERE REPLACED TWICE. PRIOR TO EACH REPLACEMENT, THE BRAKES MADE A LOUD SQUEAKING SOUND AND THE FRONT AND REAR END SHOOK WHEN THE BRAKES WERE APPLIED. CURRENTLY THE BRAKES MADE A LOUD SQUEAKING NOISE AND THE FRONT END SHOOK WHEN THE BRAKES WERE APPLIED. THE DEALERSHIP WAS NOTIFIED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 VOLVO VNL- BRUNSWICK, OH
2000 VOLVO CONVENTIONAL STEERING ARM BROKE OFF OF THE BALL JOINT MAKING VEHICLE UNDRIVEABLE. *KB THE BALL JOINT CONNECTING THE DRAG LINK TO THE STEERING ARM WAS WORN. THE BALL JOINT CAUSED THE ACCIDENT. *JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2006 VOLVO VNL- WESTON, FL
RUSSO TRUCKING, CORP. OWNS TWO VOLVO TRUCKS WITH MAJOR STEERING AND FRONT AXLE PROBLEMS, WHICH VOLVO TRUCKS OF NORTH AMERICA AND THE DEALER NEXTRAN TRUCK CENTER AT POMPANO BEACH, FL SEEMS THAT CAN'T FIX, WE HAVE TAKEN OUR TRUCKS TO TRY TO FIX THE PROBLEM TO SEVERAL PLACES, AND NOBODY HAS BEEN ABLE TO FIX IT, WE ARE AFRAID THAT OUR VOLVO TRUCKS CAN CAUSE AN ACCIDENT. I WILL MENTION SOME OF THE SHOPS WHERE WE HAVE TAKEN OUR TRUCKS: ML TIRE IN MIAMI, VOLVO IN POMPANO BEACH, FL, JOSAN IN ORLANDO, FL, VOLVO DEALER IN NC, VOLVO DEALER IN KNOXVILLE, TN, VOLVO DEALER IN ARKANSAS, VOLVO DEALER IN CHATTANOOGA, TN, VOLVO DEALER IN CT. ETC. *JB
Source: NHTSA WEB SITE -
2006 VOLVO XC70- MADISON, NJ
HERE IS THE DESCRIPTION OF THE PROBLEM THAT I POSTED ON SWEDESPEED FORUMS > V70 & V70XC & XC70 (2001-CURRENT) REGARDING SUN GLARE IN OUR NEW XC70 VOLVO THAT IS SO DISTRACTING THAT I FEEL IT IS A HAZARD: POST TITLE: XC70 LIGHT INTERIOR REFLECTION ON DRIVER'S WINDOW POSTED BY: GRETAMAX AT 2:28 PM 7-31-2006 WE JUST BOUGHT A 2006 XC70 WITH A TAUPE INTERIOR. WHEN DRIVING ON A SUNNY DAY THE REFLECTION OF THE DASH ON THE DRIVER'S WINDOW IS STRONG ENOUGH TO BE A DISTRACTION. WEARING GOOD SUNGLASSES HELPS A LOT. VOLVO CUSTOMER SERVICE SAYS IT'S THE DESIGN AND IS SUGGESTING PUTTING A DARK CLOTH OVER THE DASH. ANYBODY ELSE HAVE THIS PROBLEM? ANY CONSTRUCTIVE SUGGESTIONS? HERE ARE A FEW OF THE RESPONSES I RECEIVED FROM OTHER VOLVO OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM: POST TITLE: RE: XC70 LIGHT INTERIOR REFLECTION ON DRIVER'S WINDOW (DUGUMS) POSTED BY: KASUMI AT 8:00 AM 8-1-2006 I THOUGHT MY WIFE WAS CRAZY WHEN SHE COMPLAINED ABOUT THE REFLECTION IN OUR 2004 V70. THEN I TRIED TO DRIVE - VERY DISTRACTING. ITS NOT AWFUL, BUT ON A REALLY BRIGHT DAY, IT CAN DEFINITELY AFFECT YOUR VIEW. POST TITLE: RE: XC70 LIGHT INTERIOR REFLECTION ON DRIVER'S WINDOW (MADEINJAPAN) POSTED BY: FREEWORLD AT 12:26 PM 8-12-2006 DITTO, DITTO, AND DITTO! YOU ARE NOT MAKING THIS UP. MY S60 HAS THE BLACK OVER THE COWL AND THAT REDUCES REFLECTION IN THAT AREA. MY WIFES XC70 IS ALL LIGHT AND THE GLARE IS HUGE. MY POLARIZED SUNGLASSES HELP A LOT, BUT I NOW HAVE TO BUY HER A PAIR SINCE THE XC70 WAS MY IDEA. *NM
Source: NHTSA WEB SITE -
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2004 VOLVO XC90- INDIANAPOLIS, IN
DT*: THE CONTACT STATED THERE WAS A CONTINUOUS HUMMING NOISE THAT BECAME LOUDER AS THE VEHICLE SPEED INCREASED; THE HUMMING WAS PRESENT AT ALL SPEEDS. THE DEALERS SERVICE MECHANIC DETERMINED THE PROBLEM WAS THE HUB AND BEARING ASSEMBLY IN THE LEFT REAR WHEEL. THE PART WAS REPLACED AND THE MANUFACTURER WAS NOTIFIED. *AK UPDATED 09/05/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 VOLVO 850- AUSTIN, TX
DT*: THE CONTACT STATED THE VEHICLE VIBRATED AND THE STEERING WAS ERRATIC. THE CONTACT NOTICED UNUSUAL HYDROPLANING IN SMALL PUDDLES OF WATER ON THE HIGHWAY. THE CONTACT NOTICED CHUNKS ON THE OUTSIDE RIM OF THE PASSENGER SIDE TIRE. A LOCAL REPAIR SHOP DETERMINED THERE WAS UNUSUAL WEAR ON THE TIRES. THE DEALERSHIP DETERMINED THE ALIGNMENT WAS BAD ON THE VEHICLE THAT WAS THE PROBLEM WITH THE TIRES. THE TIRE MANUFACTURER WAS MICHELIN. MODEL: ENERGY. SIZE: 195/60/R15.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC90- RIDGEWOOD, NJ
2004 VOLVO XC90 FRONT RIGHT TIRE BECAME DISCONNECTED FROM THE AXLE AND COLLAPSED UNDER THE VEHICLE. UPON INSPECTION MECHANIC DETERMINED THAT THE TIE ROD SNAPPED IN HALF. *KB THE VEHICLE WAS TOWED TO A DEALER AND THE TECHNICIAN FOUND OUT THAT THERE HAD BEEN A RECALL ON THE TIE ROD (RECALL 06V155000). THE TIRE RODS WERE REPLACED ON BOTH SIDE UNDER THE RECALL. *NM
Source: CONSUMER LETTER -
2001 VOLVO V70- LA HABRA, CA
I OWN A 2001 VOLVO V70 <TURBO> .. AND HAVE HAD REPEATED EXPERIENCES WITH THE VEHICLE EITHER STALLING WHILE IN GEAR AND / OR "SURGING" FORWARD WHILE AT A STOP WITH THE BRAKE PEDAL DEPRESSED ... THE VEHICLE HAS BEEN BROUGHT TO AN AUTHORIZED VOLVO REPAIR SHOP AND TO THE DEALER FOR THESE PROBLEMS A MINIMUM OF 4 TIMES UPON THE RETURN OF MY VEHICLE TO ME <AFTER HAVING WORK DONE UNDER CAMPAIGN 155> THE VEHICLE EXHIBITED THE SAME PROBLEMS .. THE MOST RECENT EVENT HAVING TAKEN PLACE ON 08.08.06 AT THIS MOST RECENT INCIDENT I HAD MY TWO GRANDDAUGHTERS IN MY VEHICLE AND I BELIEVE THAT THIS EVENT PUT ALL OUR LIVES IN DANGER .. THIS IS DEFINITELY A SAFETY ISSUE / HAZARD ! I <YESTERDAY> PLACED A CALL TO THE DEALERSHIP <BOZZANI VOLVO IN COVINA, CA> ONLY TO BE GIVEN THE "RUN-AROUND" FROM JON, TONY, AND GLORIA ... JON BURNHAM SUGGESTED THAT I LET THEM HAVE MY VEHICLE TO DRIVE UNTIL THE "PROBLEM" IS DUPLICATED .. GLORIA MASTERLY <A SERVICE ADVISOR> SAID I SHOULD NOT TAKE MY CAR TO MY LOCAL VOLVO APPROVED REPAIR SHOP ... THAT I SHOULD HAVE IT TOWED TO THEM, INSTEAD <WHICH I HAVE ALREADY HAD DONE <HAVING IT TOWED> BOTH THRU ASC AT NO CHARGE ... AND AT MY EXPENSE NUMEROUS TIMES> TONY RIVAS TOLD ME THAT HE HAD TO MAKE A CALL AND THAT HE WOULD GET BACK TO ME ... NO ONE GOT BACK TO ME ... NOR HAS ANYONE <AS OF NEARLY 12 NOON, TODAY < RETURNED A CALL TO ME ... I HAVE BEEN MADE AWARE OF THE EXISTING <AND WELL KNOWN> ISSUES WITH THE MAGNATE MARELLI ETM AND AM APPALLED AT THE DEVIL MAY CARE ATTITUDE THAT VOLVO IS TAKING TOWARDS THIS WHOLE AFFAIR I BOUGHT VOLVO <THIS BEING OUR THIRD> BECAUSE OF THEIR REPUTATION FOR SAFETY ! I AM NOW AFRAID TO DRIVE MY CAR ... AND AM RECEIVING NO ASSISTANCE FROM ANY VOLVO ADVISORS OR REPRESENTATIVES I AM NEARLY 80 YEARS OLD .. AND WOULD HATE TO LOSE WHAT YEARS I DO HAVE LEFT TO AN AVOIDABLE PROBLEM WHICH MAY VERY WELL TAKE MY LIFE <AS WELL AS OTHERS, POSSIBLY>
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 VOLVO XC90- NEW YORK, NY
WE HAD TRAVELED ABOUT 200 MILES IN THE MORNING WITH NO PROBLEMS WITH THE CAR. WE STARTED OUT AFTER LUNCH, WENT ABOUT 200 YARDS, AND SMELLED A FAINT BURNING SMELL WE THOUGHT WAS OUTSIDE THE CAR. AFTER ABOUT ANOTHER 200 YARDS, WE WERE AT A TOLL BOOTH ENTERING THE THROUGH WAY, AND THE BRAKES DID NOT RESPOND PROPERLY; THERE WAS NO WARNING LIGHT. WE PULLED OVER IMMEDIATELY, AND THERE WAS SMOKE UNDER THE DASHBOARD. WE GOT OUT. WITHIN FIVE MINUTES THE CAR WAS TOTALLY ENGULFED IN FLAMES, DESPITE ATTEMPTS TO PUT IT OUT WITH FIRE EXTINGUISHERS. CAR WAS DESTROYED DESPITE FIRE TRUCK TRYING TO PUT OUT FLAMES. THANK GOD NO ONE WAS HURT. *JB
Source: NHTSA WEB SITE