VOLVO Complaints

DT*: THE CONTACT STATED THE DRIVER SIDE DOOR IS COMING OFF THE HINGES. THE DEALERSHIP DETERMINED THE VEHICLE SHOULD BE SEEN BY AN AUTO BODY SHOP TO BE WELDED.

ON 12/22 I WAS DRIVING MY 2003 VOLVO S 60 AWD. I WAS VERY SLOWLY AND CAREFULLY PULLING INTO A FRONT IN PARKING SPOT. I WAS PARTICULARLY CAREFUL BECAUSE THERE WAS A DRIVER SITTING IN THE CAR PARKED TO MY RIGHT, AND I DID NOT WANT TO GET TOO CLOSE TO HIS CAR. WITH MY FOOT ON THE BRAKE I WAS SLOWLY MOVING INTO THE SPOT. MY FRONT FENDER TAPPED THE SHORT CONCRETE BARRIER AT THE FRONT OF THE PARKING SPOT. THE NEXT THING I NEW, THE CAR WAS RAPIDLY ACCELERATING FORWARD. I WAS WORRIED THAT I WOULD GO OVER THE BARRIER AND STRIKE A BRICK WALL IN FRONT OF ME. I BELIEVE THAT THE ENGINE BLOCK MUST HAVE HIT THE SHORT CONCRETE BARRIER AND THAT IS WHAT ULTIMATELY STOPPED THE CAR. DESPITE THE FACT THAT I WAS INCHING INTO THE SPOT AT THE SLOWEST POSSIBLE SPEED. THE FORCE OF THE ACCELERATION WAS ENOUGH TO CRUMPLE THE WHOLE FRONT OF MY CAR, CRACK THE WINDSHIELD, AND CAUSE THE PASSENGER FRONT AIR BAG TO RELEASE. I FEEL VERY CERTAIN THAT THIS REPRESENTED UNINTENDED ACCELERATION. I DO NOT THINK THERE WAS ANY CHANCE THAT I STEPPED ON THE GAS INSTEAD OF THE BRAKE. I AM A VERY CAREFUL, CAUTIOUS DRIVER, AND WAS VERY AWARE OF WHAT I WAS DOING AT THE TIME WITHOUT ANY DISTRACTIONS. I REPORTED THIS TO VOLVO CUSTOMER SERVICE, WHO CLAIMS THAT AFTER INSPECTING THE CAR, THEY FOUND NO SAFETY CONCERNS. I AM CONCERNED THAT HAVING VOLVO DO THEIR OWN INSPECTION REPRESENTS A CONFLICT OF INTEREST. *NM

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE TRAVELING 30- 40 MPH THE VEHICLE IDLES ROUGHLY. ALSO WHILE STOPPED AT STOP SIGNS THE VEHICLE LURCHED FORWARD. THE VEHICLE STARTED HAVING DIFFERENT ERROR CODES ILLUMINATE IN THE VEHICLE. IT HAS BEEN TAKEN TO THE DEALERSHIP A TOTAL OF THREE TIMES. AFTER DIAGNOSTICS WERE RAN ON THE VEHICLE THE PROBLEM WAS THE ELECTRONIC THROTTLE BODY MODULE. ALL PROBLEMS WITH THE VEHICLE ARE DUE TO THE THROTTLE BODY MODULE FAILING. THE DEALERSHIP WILL CLEAN THE MODULE BUT THEY WILL NOT REPLACE IT UNTIL IT COMPLETELY FAILS. THE MANUFACTURER HAS BEEN ALERTED.

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE ABS AND TRACTION CONTROL LAMPS ILLUMINATED. THIS HAS BEEN A REGULAR OCCURRENCE FOR THE PAST 2 YEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. THE DEALERSHIP DETERMINED THE ABS MODULE NEEDED REPLACED TO REPAIR THE PROBLEM. THE DEALERSHIP OFFERED TO REPAIR THE VEHICLE. THE CONTACT HAS NOT HAD THE VEHICLE REPAIRED.

DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND TURNING LEFT OR RIGHT THE TIRES TOUCHES THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION ON FOUR OCCASIONS. THE FIRST TIME THE DEALER PLACED STEERING BLOCKS ON THE VEHICLE. THE SECOND, THIRD AND FOURTH TIMES THE DEALER ADJUSTED THE CONTROL ARMS. HOWEVER NONE OF THESE EFFORTS REMEDIED THE PROBLEM. THE PROBLEM CONTINUES AND THE VEHICLE HAS NOT BEEN RETURNED TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. UPDATED 2/24/2006 - POWER STEERING RESERVOIR LEAKED FLUID FROM THE BOTTOM HOSE NEAR THE CLAMP. THE CONSUMER HEARD A METAL ON METAL SOUND WHILE TURNING THE WHEEL. THE DEALER MODIFIED THE STEERING STOPS. AL FOUR TAILLIGHT AND BOTH LOW BEAM BULB WENT OUT. *NM

2001 VOLVO S60 2.4T WITH 88,000 MILES AND RECORD OF REGULAR MAINTENANCE BEGAN SPUTTER AND SHOW A PERFORMANCE REDUCED MESSAGE, CAUSING THE ENGINE TO STOP ACCELERATING AND SLOW DOWN TO A CRAWL. THIS HAPPENED ONCE ON A MAJOR STREET, AND THEN AGAIN ON THE INTERSTATE. BOTH TIMES I WAS ABLE TO GET OUT OF TRAFFIC QUICKLY, THANKFULLY PREVENTING ANY POTENTIAL INCIDENTS. THE MECHANIC, WHO HAS IT NOW, INDICATED THE COMPUTER RECOGNIZED A THROTTLE PROBLEM, BUT NOTHING FROM THERE. VARIOUS OUTLETS MENTIONED A PROBLEM WITH THE ELECTRONIC THROTTLE MECHANISM, THAT WAS NOT BEING PUBLICLY REPORTED BY VOLVO.*AK

WITH ONLY 80,000 MILES, AFTER 5 YEARS OF DRIVING, THE ENGINE IS WARNING THAT THE ELECTRONIC THROTTLE SYSTEM' (ETS) FAILED. THE DEALER AND AN INDEPENDENT REPAIR SHOP ONLY CAN REPLACE THE ETS MODULE AT A COST OF $1,200. THE REPLACEMENT PART IS ACTUALLY THE SAME AS THE FAILED PART WITH NO IMPROVEMENT. SEARCHES ON THE INTERNET SHOWED THAT THIS PART FAILED OVER AND OVER AGAIN. WHEN IT FAILED THE CAR COULD BE DRIVEN IN A LIMP ALONG HOME MODE, WHICH I HAVE HAD TO USE, MAKING OTHER CARS PASS ME WHILE THIS CAR COULD ONLY GO ABOUT 5-10 MPH. THE INTERNET POSTINGS INDICATED THAT NHTSA WAS TRYING TO WORK WITH VOLVO TO EXTEND THE FACTORY WARRANTY OF THIS PART, BUT WITH NO SETTLEMENT YET. LETTING VOLVO TO CONTINUE TO USE KNOWN TROUBLE-PRONE PARTS WHICH SHOULD BE RESOLVED.*AK

SEVERAL EPISODES OF SUDDEN LOSS OF POWER WHILE DRIVING. EPISODE 1/28/06 NEARLY RESULTED IN COLLISION AT INTERSECTION WHEN ATTEMPTING TO ACCELERATE THROUGH TURN. ENGINE WARNING LIGHT CAME ON, INDICATING: "REDUCED POWER" MAX SPEED 18 MPH, UPHILL 5 MPH. ENGINE ROUGH, ETM FAILURE.*AK

I HAVE A 2000 VOLVO V70XC CROSS COUNTRY. I HAD A PROBLEM WITH THE ELECTRONIC THROTTLE MODULE ( THROTTLE BODY) ACCORDING TO MANY OWNERS WITH 98-00 V70, C70, S70, THEY ALSO HAVE HAD THE SAME PROBLEM. THESE PARTS AREN'T SUPPOSE TO BREAK ,THEY ARE PART OF THE ACCELERATOR. MY CAR STOPPED IN THE MIDDLE OF THE EXPRESSWAY DUE THE THE THROTTLE BODY. IT COST ME A LOT OF MONEY CLOSE TO A $1000. INSTEAD OF RECALLING THESE PARTS VOLVO HAS NOT, RESULTING IN MANY FAILURES, AND IS VERY COSTLY. I DO NOT WANT ME AND MY FAMILY TO B ESUBJECTED TO THAT, NEXT TIME WE COULD POSSIBLY BE DEAD. IT HAS BEEN ON THE NEWS. VOLVO AGREED TO EXTEND THE WARRANTY, BUT THE PART IS STILL DEFECTIVE, AND SHOULD BE REDESIGNED, AND PUT IN ALL THE CARS THAT HAVE THE OLD THROTTLE BODY. VOLVO IS SUPPOSE TO BE ABOUT SAFERTY , SEEMS TO ME THEY CARE MORE ABOUT THEMSELVES AND THERE POCKETS INSTEAD OF THE CUSTOMERS AND THERE FAMILIES. *AK

2000 VOLVO V40 FRONT WHEELS BECOME LOOSE. (1) CAR WAS TAKEN TO DEALERSHIP FOR RECALL ON BRAKING SYSTEM. (2) DEPARTING DEALERSHIP, RUMBLE FROM FRONT WAS NOTED. TWO MILES FROM DEALERSHIP, EXTREME VIBRATION CAUSED ME TO STOP. THE PASSENGER FRONT WHEEL HAD NEARLY COME OFF. (3) CAR WAS RETURNED TO DEALERSHIP. I WAS INFORMED THE LUGS: NUTS MUST HAVE BECOME LOOSE. I POINTED OUT THAT TECHNICIAN HAD TAKEN THE WHEEL OFF AND MUST HAVE FORGOTTEN TO TIGHTEN IT. SERVICE MANAGER SAID THIS WAS NOT POSSIBLE. A WEEK AFTER MY COMPLAINT THE DEALER AGREE TO INSPECT THE CAR FOR PROBLEMS. SERVICE MANAGER SAID NO PROBLEMS WERE FOUND. AFTER LEAVING THE DEALERSHIP THE WHEEL BECAME LOOSE AGAIN AFTER 75 MILES OF TRAVEL. I RETIGHENED THE FRONT PASSENGER WHEEL. ALSO, LOOSE WERE THE FRONT DRIVER WHEEL AND THE REAR PASSENGER WHEEL. IS THERE A PROBLEM WITH THE LUGS: NUTS ON THE V40 SERIES? THERE ARE ONLY 4 PER WHEEL. I REGULARLY MUST CHECK ALL LUGS: NUTS. IS THE DEALERSHIP USING INCORRECT METHODS/TOOLS TO ENSURE PROPER TORQUE ON WHEELS? THEY DENY ANY WRONG DOING. *AK