VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1999 VOLVO C70 CONVERTIBLE
    - CHICAGO, IL

    VOLVO C70 PRESENTED A PROBLEM WITH THE ENGINE REVVING AND DOWN BY ITSELF, AND MOSTLY NOTICEABLE WHILE STANDING STILL AT IDLE. I TOOK THE CAR TO THE DEALER, AND THEY INFORMED ME THAT THEY HAD TO REPLACE THE ELECTRONIC THROTTLE MODULE (ETM AND THROTTLE) BODY ALONG WITH SOME OTHER PARTS. I PAID AND HAD THE REPAIRS COMPLETED. THE DEALER INFORMED ME THAT THEY PUT A NEW ETM IN, BUT THAT THE ETM LIGHT INDICATOR ON THE DASHBOARD CAME ON, WHICH WAS NOT THE CASE WHEN I BROUGHT THE CAR IN. THEY PUT A SECOND ONE IN AND THE LIGHT CAME OFF. I TOOK POSSESSION OF THE CAR AND DROVE TO WORK. AFTER WORK I DROVE HOME, AND THE ETM LIGHT CAME ON AGAIN. I THOUGHT THE LIGHT WAS NOT A PROBLEM SINCE I WAS TOLD SO BY THE DEALER.*AK A FEW MONTHS LATER WHILE NAVIGATING THE WEB I FOUND A FORUM MENTIONING THAT VOLVO HAS A PROBLEM WITH THE ETMS. SEVERAL SITES CLAIM VOLVO IS TRYING TO HIDE THE PROBLEM AND NOT TAKING SUFFICIENT ACTIONS TO INFORM CUSTOMERS. SINCE LIGHT IS STILL ON NOW, I WILL TAKE MY CAR BACK TO THE DEALER AND FIGHT WITH THEM, BUT WANTED TO INFORM NHTSA OF MY EXPERIENCE SO FAR.*AK

    Source: NHTSA WEB SITE
  • 1999 VOLVO S80
    - BROSSARD, 00

    ENGINE SHUT DOWN ON NUMEROUS OCCASIONS WHILE DRIVING ON THE HIGHWAY. NO STEERING RESPONSE OR POWER BRAKES TO HELP TO STOP THE CAR. VERY DANGEROUS! THE ELECTRONIC THROTTLE MODULE (ETM) ON 1999 VOLVO S80 WAS REPLACED AT THE COST OF 843$. *AK

    Source: NHTSA WEB SITE
  • 1999 VOLVO S70
    - SAN DIEGO, CA

    DRIVER'S SIDE VEHICLE DOOR HAS DEFECTIVE DOOR HINGES. MAKES A LOUD POPING NOISE WHEN OPENED AND CLOSED. TAKEN TO CAR DEALER, AND WAS TOLD NOT A WARRANTY ITEM. VEHICLE IS BEING DRIVEN UNDER UNSAFE CONDITION DUE TO FACTORY DEFECT.*AK

    Source: NHTSA WEB SITE
  • 1999 VOLVO V70XC
    - MEDFORD, OR

    ELECTRONIC THROTTLE MODULE (ETM) FAILED TWICE AT 8/1/03 68,000 MILES AND ON 9/8/05 AT 76,000 MILES. VOLVO DEALERSHIP IN MEDFORD, OREGON CHARGED OVER $800 EACH TIME TO REPAIR THE DEFECT.*AK

    Source: NHTSA WEB SITE
  • 2004 VOLVO S60
    - SANTIAGO, 00

    VOLVO S60 2004, 9000 MILES, AUTOMATIC TRANSMISSION. WHILE LEAVING A TRAFFIC LIGHT (ACCELERATING) AND AT A SPEED OF ABOUT 20 MPH THE ENGINE SUDDENLY STOPPED. NO POWER FOR STEERING AND BRAKES. WHAT COULD HAPPEN IF THE DEFECT OCCURRED ON THE HIGHWAY? THE CAR WAS SERVICED AT VOLVO GARAGE ACCORDING TO MAINTENANCE PROGRAM (6000 MILES). NOW THEY SAID THAT THE DEFECT WAS DUE TO THE AIR ADMISSION SYSTEM, WHICH WAS FOUND TO BE DIRTY. *AK

    Source: NHTSA WEB SITE
  • 2005 VOLVO XC90
    - COLUMBUS, GA

    VOLVO XC90 AWD: THIS VEHICLE HAS FAILED THREE TIMES WITH ME AND ONCE WITH THE DEALER. DECEMBER 2005 THE VEHICLES FAILED TO START. I HAD IT TOWED TO THE LOCAL DEALERSHIP. THE PROBLEM WAS A FUEL PUMP MALFUNCTION. FUEL PUMP WAS REPLACED, AND I DROVE THE TRUCK MAYBE A GOOD TWO WEEKS AND EARLY ONE MORNING ON THE INTERSTATE THE VEHICLE JUST SLOWED SPEED TO 20 MPH. I MERGED RIGHT AND THE VEHICLE CUT OF AFTER WAITING A SHORT TIME I STATED THE VEHICLE AGAIN AND IT CONTINUED WITH THE SAME MALFUNCTIONS. AFTER ABOUT 1 HOUR AND A HALF I ARRIVE TO MY 20-MINUTE DESTINATION AND CALLED ROADSIDE SERVICE AGAIN AND HAD THE VEHICLE TOWED IN TO THE SAME DEALER. AFTER APPROXIMATELY THREE DAYS THE SERVICE DEPARTMENT CALLS ME IN AND TELLS ME THE VEHICLE WAS READY TO BE PICK-UP. THE PROBLEM WAS THEIR TECHNICIAN FORGOT TO RESET THE COMPUTER SYSTEM, WHICH CASED THE VEHICLE TO QUIT WHILE DRIVING. I ACCEPTED MY VEHICLE AND REPRESENTATIVE INFORMED ME THAT THE PROBLEM WAS TAKEN CARE OF IT WAS THEIR FAULT AND HE APOLOGIZED..... OKAY, THREE DAYS LATER THE VEHICLE DID THE SAME THING WITH MY CHILDREN AND I ON THE INTERSTATE AGAIN I CALLED ROADSIDE, VEHICLE WAS TOWED IN AND I WAS TOLD THAT THE FUEL SENSORS WERE FAULTY AND THEY NEEDED TO BE REPLACED. IT'''''S BEEN ABOUT 8 DAYS LATER MY VEHICLE IS STILL AT VOLVO. I CALLED TODAY AND THE SERVICE MANAGER WITH ALL HONESTY INFORMED ME THAT THEY DIDN'T KNOW WHAT THE PROBLEM WAS HOWEVER; THERE'S DEFINITELY A PROBLEM, BECAUSE THE VEHICLE CUT OFF AGAIN WHEN THEY TEST DROVE THE VEHICLE.*AK

    Source: NHTSA WEB SITE
  • 2002 VOLVO S60
    - PHILADELPHIA, PA

    WE PURCHASED A 2002 VOLVO S60 1/21/06 AT 1:30PM WITH 58542 MILES ON IT AND 62 MILES LATER AT 6:54PM WE WERE HAVING PROBLEMS WITH THE ACCELERATOR PEDAL NOT RESPONDING, THE ENGINE ACCELERATING WILDLY AND THEN NO CONTROL OVER THE ENGINE AS IT HAS GONE INTO A LIMP MODE. WE SHUT THE CAR OFF FOR 10 MINUTES AND STARTED THE CAR UP AND IT DROVE NORMALLY SO WE COULD GET HOME. UPON GETTING HOME AND SHUTTING THE CAR OFF, THE PROBLEMS OCCURRED AGAIN AND THE COMPUTER DISPALYED NO CODES WHEN PLUGGED INTO DIAGNOSTIC EQUIPMENT. THE PROBLEM HAPPENED AGAIN 1/22/06 AND WE CALLED THE USED CAR DEALER TO HAVE THEM PICK THE CAR UP AND THEY TOOK THE VEHICLE TO THEIR GARAGE AND I WAS INFORMED 1/23/06 THAT THERE IS NOTHING IN THE COMPUTER AND THE CAR IS RUNNING FINE RIGHT NOW. I INFORMED THEM OF THE ETM WARRANTY WHICH SHOULD BE A RECALL AND THEY ARE GOING TO CONTACT LANGHORNE VOLVO TO SEE IF THE PARTS CAN BE REPLACED FREE OF CHARGE. THIS IS A SAFETY ISSUE THAT NEEDS A PERMANENT RESOLUTION AND NOT AN EXTENDED WARRANTY.*AK

    Source: NHTSA WEB SITE
  • 2000 VOLVO S70
    - ALEXANDRIA, VA

    THEELECTRONIC THROTTLE SYSTEM (ETS) LIGHT HAS BEEN ON DASHBOARD INTERMITTENTLY SINCE A 50,000 MILES. THE CAR CURRENTLY HAS NEARLY 95,000 MILES. ON NUMEROUS OCCASIONS THE TACHOMETER REACHED INTO THE RED LINE WHEN CRANKED WITHOUT ANY USE OF THE ACCELERATOR. IN TRAFFIC, WHEN BEGINNING TO COAST AT CRUISING SPEEDS, THE CAR WILL SURGE SLIGHTLY WITHOUT THE HELP OF THE ACCELERATOR. THE ETS LIGHT WILL APPEAR AND THEN THE PROBLEM WILL CEASE. TOOK THE VEHICLE TO DON BEYER VOLVO-DULLES ON JANUARY 18, 2005, AND AFTER BEING TOLD THE WARRANTY ON THE THROTTLE MODULE WAS EXTENDED, THE DEALER REFUSED TO FIX THE PROBLEM STATING THE APPROPRIATE CODES WERE NOT EVIDENT. HOWEVER, THE SERVICE REPRESENTATIVE SAID THE THROTTLE BODY NEEDED TO BE CLEANED, AND THAT THE UNIT WOULD EVENTUALLY FAIL. HE SAID THAT WHEN THE UNIT FAILED, DEFINED BY HIM AS THE CAR FAILING TO START OR STALLING WHILE DRIVING, THE DEALER WOULD THEN REPLACE IT. UNTIL THEN WOULD HAVE TO WAIT FOR THE UNIT TO FAIL, PUTTING MYSELF AND PASSENGERS IN DANGER OF THE CAR MALFUNCTIONING IN TRAFFIC.*AK

    Source: NHTSA WEB SITE
  • 2001 VOLVO S80
    - SAN ANTONIO, TX

    2001 S80, MULTIPLE FAILINGS OF THE ELECTRONIC THROTTLE MODULE. THIS HAS HAPPENED REPEATEDLY OVER THE LAST 2 WEEKS. TOO MANY TIMES TO COUNT. CAR W/O NOTICE WILL NOT ACCELERATE BEYOND 20 MPH, IDLES ROUGHLY. HAS ALMOST CAUSED SEVERAL ACCIDENTS.*AK

    Source: NHTSA WEB SITE
  • 1999 VOLVO S70
    - HUDSON, NH

    WE OWN A 1999 VOLVO S70 AWD SEDAN. WE HAVE BEEN EXPERIENCING DIFFICULTIES RELATED TO THE LACK OF ACCELERATION AT UNANTICIPATED TIMES OR A SUDDEN DECLINE IN POWER AT OTHER TIMES. THE ETS WARNING LIGHT IS ON. THIS UNEXPECTED LOSS OF ACCELERATION IS ESPECIALLY HAZARDOUS/DANGEROUS WHEN PULLING OUT INTO TRAFFIC THINKING THAT YOU HAVE PLENTY OF SPACE AND TIME ONLY TO FIND OUT THAT YOU CANNOT ACCELERATE. I HAVE FORWARDED MY CONCERN TO VOLVO CARS OF AMERICA AND RECEIVED BACK A NONCOMMITTAL RESPONSE SUGGESTING THAT WE HAVE IT INSPECTED. WE DID AND THE TECHNICIAN SAID THAT I SHOULD CHECK WITH VOLVO AS THERE HAS BEEN SOME DISCUSSION OF THIS PROBLEM IN THE NEWSPAPER. THE CODES THAT WERE IDENTIFIED INCLUDED: ECM - 914F THROTTLE UNIT INTERNAL FAULT ECM - 9150 THROTTLE UNIT INTERNAL FAULT ECM - 91B7 THROTTLE UNIT INTERNAL FAULT ECM - 903C THROTTLE UNIT INTERNAL FAULT ECM - 903F THROTTLE UNIT INTERNAL FAULT IF THIS IS A SAFETY DEFECT SHOULDN'T VOLVO RECALL AND REPLACE THIS THROTTLE UNIT? YOUR ASSISTANCE AND RESPONSE IS APPRECIATED. THANK YOU, WILL BRUCKER NOTE: IN THE SECTION BELOW ABOUT THE VEHICLE IT SAY OEM YES?NO (I DO NOT KNOW WHAT IS BEING REFERRED TO THEREFORE THE ANSWER HAS NO RELEVANCE BUT IT HAD TO BE ANSWERED WITH A YES OR NO.) THE NUMBER OF TIMES THIS SITUATION HAS OCCURRED IS NUMEROUS AND THE DATES HAVE BEEN VARIED NOT JUST SEPTEMBER 10, 2005. THANK YOU. *JB *NM

    Source: CONSUMER LETTER