VOLVO Complaints

I WAS IN HEAVY COMMUTE TRAFFIC, GOING ABOUT 60 MPH, WHEN MY VOLVO CROSS COUNTRY [2001] SUDDENLY LOST POWER. AFTER TOWING, I WAS TOLD THAT MY ELECTRONIC THROTTLE MODULE HAD FAILED. THE REPLACEMENT COST WAS ABOUT $1100. SUBSEQUENTLY, I WAS MADE AWARE THAT THIS IS UNDER INVESTIGATION AND A CLASS ACTION IS FILED IN CA. I HAD NO EARLIER PROBLEMS OF THIS NATURE, AND HAVE ALWAYS MAINTAINED MY CAR. I HOPE THAT YOUR INVESTIGATION IS FRUITFUL, AS THIS IS A SERIOUS SAFETY RISK. MY SITUATION COULD HAVE RESULTED IN ONE OR MORE FATALITIES. *NM

OUR 2000 VOLVO V70XC ETS LIGHT CAME WHILE DRIVING IN TRAFFIC AND I LOST CONTROL OF THE CAR. I COULD NOT ACCELERATE AND HAD A TRUCK BEARING DOWN ON ME AND MY FAMILY IN THE CAR. I HAD TO COAST TO A STOP AND PULL OVER AND SHUT CAR OFF IN A BAD SPOT. IT WOULD NOT RESTART AND WHEN IT DID THE ENGINE RAN VERY ROUGH. AFTER A FEW MINUTES I RESTARTED THE CAR AND WAS ABLE TO MAKE IT HOME BUT WITH NOT MUCH FAITH IN MY CAR. THE CAR HAS BEEN VERY WELL CARED FOR AND HAS LOW MILES. DEALER SAYS IT NEEDS A NEW ETM AND WILL COST UPWARDS OF $1000. *NM

ETM FAILED ON 2000 VOLVO V70XC. FIRST INTERMITTENTLY, THEN COMPLETELY LEFT MY WIFE AND GRANDKIDS STRANDED. LIMPED HOME EVENTUALLY. UNSAFE CONDITION, NO REAL WARNING OTHER THAT DASH LIGHT. NEEDED REPLACED/REPROGRAMMED AT OUR COST. 77,000 MILE ON CAR. *JB

DT: THGE CONTACT STATED THE THROTTLE CONTROLLER COMPUTER IS BAD ON 2000 VOLVO S-80. A . THE VEHICLE STALLS/DIES, AND LOSES POWER. *AK

I HAVE EXPERIENCED REPEATED PROBLEMS WITH THE ELECTRONIC THROTTLE MODULE ON MY 2000 S80 VOLVO. FOR THE LAST COUPLE YEARS I HAVE TAKEN MY VEHICLE TO THE VOLVO SERVICE DEALER FOR REPEATED PROBLEMS WITH THE CAR ENGINE SURGING WHEN COMING TO A STOP. THE VOLVO DEALER SERVICE WORKED ON THE ISSUE MULTIPLE THROUGHOUT THE WARRANTY PERIOD, STATING THEY KNEW OF A PROBLEM WITH THE ETM AND TO WATCH IT. NOW MY VEHICLE IS OUT OF WARRANTY AND THE PROBLEM WAS DEFINITELY DIAGNOSED AND I HAD TO PAY OVER $900.00 TO GET IT FIXED. *JB

DT: 2005 VOLVO S60 T5. THE CONSUMER STATED THE WINDSHIELD HAS A GLARE FROM THE DASHBOARD WHICH INTERFERES WITH DRIVER'S VISIBILITY. THE GLARE HAS BEEN ON WINDSHIELD SINCE THE CONSUMER PURCHASED THE CAR. THERE HAS NOT BEEN ANY ACCIDENT YET. THE CONSUMER CONTACTED THE DEALERSHIP, AND THE DEALERSHIP TOLD THE CONSUMER TO BUY SOMETHING FROM A STORE AND PAINT THE DASHBOARD. THE SERVICE MANAGER TOLD THE CONSUMER TO PUT A PIECE OF MATERIAL ON THE UPPER PART OF THE DASHBOARD WHICH WOULD HELP WITH THE GLARE. THE CONSUMER SAID HE DID NOT PURCHASE A NEW VEHICLE TO PAINT THE DASHBOARD AND/ OR TO PUT A PIECE OF MATERIAL ON DASHBOARD. THE DEALERSHIP, IS BIG DEE DEALERSHIP IN ELMSFORD, NY.*AK

SINCE MID JULY, 05 CAR HAS HAD AN INTERMITTENT STALLING PROBLEM. WHEN YOU STOP, AFTER THE CAR IS AT OPERATING TEMP. IT WILL SEEK IDLE, RUN UP TO ABOUT 1,000 RPM & EITHER DROP TO BELOW 500 RPM OR STALL OUT. IT DOES THIS ON SEVERAL MAKES OF PREMIUM GAS, MOBIL, SHELL, TEXICO/AMACO, AND OR MARATHON. IT WILL RESTART EASILY AND THEN DOES NOT LOSE IDLE AGAIN FOR SOME TIME. I HAD IT CHECKED BY DEALERSHIP, AND THEY FIND THE MASS AIR SENSOR AND THROTTLE MODULE ARE BAD. COST TO CURE IS $1,500. I DO NOT THINK A CAR WITH 64K MILES SHOULD NEED THIS TYPE OF EXPENSE. I THINK A CAR THAT STALLS IN TRAFFIC WITHOUT ANY WARNING IS A HAZARD. I HAVE CONTACTED VOLVO, AND THEY ARE SORRY BUT CAN DO NOTHING ABOUT IT AT THIS TIME. THEY ARE REPLACING OR MAKING ADJUSTMENT TO COST IN SWEDEN AT THIS TIME PER "BRICKBOARD" THE VOLVO WEB SITE ON THROTTLE MODULES. I HAVE ASKED FOR ORIGINAL PARTS, AND WILL SAVE THEM. *NM

DT: THE CONSUMER STOPPED A TRAFFIC LIGHT, AND AFTER THE LIGHT CHANGED, THE CONSUMER STEPPED ON THE ACCELERATOR AND THE CAR MOVED FORWARD ABOUT TEN FEET , AND THERE WAS A DECREASE IN POWER TO THE POINT OF STALLING. THE CONSUMER FELT AS THOUGH IT COASTED THROUGH, SHE IMMEDIATELY PULLED TO THE SIDE OF THE ROAD. THE ELECTRONIC THROTTLE SYSTEM ( ETS) LIGHT ILLUMINATED. SHE REFERRED TO OWNER'S MANUAL, WHICH SUGGESTED TO TURN THE ENGINE OFF AND TRY TO RESTART VEHICLE. CONSUMER DID SO, AND THE VEHICLE RESTARTED, BUT THE ETS AS WELL AS THE CHECK ENGINE LIGHT CAME ON. THE CONSUMER CALLED MECHANIC, WHO INSTRUCTED THE CONSUMER TO TURN ENGINE OFF AND RESTART THE VEHICLE. THE CONSUMER DID SO, AND THE PANEL LIGHTS CAME ON. ABOUT FIVE MILES LATER THE PROBLEM RETURNED. TOOK VEHICLE TO INDEPENDENT MECHANIC WHO SUGGESTED THAT ETS FAILED AND REPLACED IT. *NM

DT: ON SEPTEMBER 12, 2005 THE CONSUMER'S HUSBAND HAD HIS FOOT ON THE BRAKE AND THE VEHICLE SURGED FORWARD. THE ELECTRONIC THROTTLE MODULE FAILED AND WAS REPLACED. *AK *JB

DT: THE CONTACT STATED VEHICLE STALLED/DIED, AND LOST POWER. THROTTLE CONTROL MODULE WAS REPLACED. *AK *JB