VOLVO Complaints

CAR STALLED IN TRAFFIC AND THEN FAILED TO ACCELERATE AT AN INTERSECTION. PAID $900 FOR A NEW ELECTRONIC THROTTLE MODULE AND THE LEARNED VOLVO IS WELL AWARE OF PROBLEM WITH THE PART AND THAT MANY, MANY VEHICLES HAVE THE PROBLEM. *NM

WE OWN A 2001 VOLVO S80 WITH AN ELECTRONIC THROTTLE MODULE PROBLEM THAT WE ATTEMPTED TO HAVE THE VOLVO DEALER FIX IN AUGUST 04. THE CAR HAD 98,000 MILES ON IT AT THAT TIME. THE DEALER CLAIMED TO NOT BE AWARE OF ANY PROBLEMS WITH THE ETM, BUT THAT THEY COULD ATTEMPT TO CLEAN THE SYSTEM, WHICH THEY PROCEEDED TO DO AT $566. THE PROBLEM WASN'T FIXED, BUT THE DEALER SAID THEY COULD NOW FIX THE PROBLEM FOR AN ADDITIONAL $1000. THIS REALLY IRKED ME, I NEVER WENT BACK, NOW IT IS A YEAR LATER AND THE CAR STILL IS NOT FIXED, BUT IT WON'T PASS INSPECTION UN TIL IT IS CORRECTED. I'VE VISITED SEVERAL NON-DEALER MECHANICS WHO HAVE ALL SAID THEY CAN'T FIX THE PROBLEM, SO I'M STUCK HAVING TO GO BACK TO A DEALER WHO HAS TRIED TO SWINDLE ME. I RECENTLY BECAME AWARE OF THE THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM WITH THE VOLVOS, BUT I REFUSE TO HAVE THE UNTRUSTWORTHY AND "UNKNOWING" VOLVO DEALERSHIP TOUCH THE CAR. I NOW HAVE FOUND A MECHANIC WHO FORMALLY WORKED FOR VOLVO ATTEMPT TO REPAIR THE CAR. IT WILL PROBABLY COST ME DOULBE WHAT THE VOLVO MECHANIC HAS SAID IT WOULD, BUT THERE IS NO FAITH IN THE DEALERSHIP. I UN DERSTAND THERE IS A CLASS ACTION LAWSUIT AGAINST VOLVO BECAUSE OF THIS PROBLEM, I WILL SAVE ALL MY RECEIPTS FOR THE POSSIBILITY OF FILING A CLAIM EITHER WITH YOU OR WITH THE LAWSUIT PLAINTIFFS.

DT: THE VEHICLE LOST POWER, THE ENGINE LIGHTS CAME ON. HAD TO PULL OVER TO THE SIDE AND RESTART THE VEHICLE. TOOK VEHICLE TO THE DEALER, WHO REPLACED THE THROTTLE BODY. LOST POWER WHEN SHIFTING FROM THIRD TO FOURTH GEAR 80% OF THE TIME. THE STC LIGHT COMES ON AT THE SAME TIME WHEN LOSING POWER. THIS HAPPENED INTERMITTENTLY. CHECKED THE SENSORS AND LET THE DEALER KNOW IT WAS HAPPENING AGAIN .THEN THEY SAID VEHICLE NEEDED A MODULE. THIS HAPPENED ON NOVEMBER 1, 2004.*AK *JB

SMELL OF GAS, CHECKED UNDER HOOD GAS LEAK AT FUEL RAIL, DEFECTIVE END CAP ON FUEL RAIL CAUSE OF LEAK REPLACED FUEL RAIL WITH NEW IMPROVED FUEL RAIL FROM DEALER,ORIGINAL FUEL RAIL DEFECTIVE COULD CAUSE FIRE. OLD PART IS AVAILABLE. *NM

I PURCHASED A 2000 VOLVO V70, 5DR, WAGON A/T AWD, VIN: [XXX] FROM PUTNAM VOLVO 3 CALIFORNIA DRIVE BURLINGAME CA., AN AUTHORIZED VOLVO DEALERSHIP AND REPAIR SERVICE PROVIDER. JAN 14, 2000. ALL WARRANTY AND SUBSEQUENT ROUTINE SERVICE WAS PERFORMED ON THE VEHICLE BY PUTNAM VOLVO THRU MAY 2004. SHORTLY AFTER PURCHASE OF THE VEHICLE MY WIFE AND I DISCOVER THAT THE REAR HATCH LATCH WOULD NOT PROPERLY ENGAGE, FASTEN OR LOCK UNDER COLD TEMPERATURE CONDITIONS MEANING TEMPERATURES NEAR OR BELOW FREEZING (32? F OR 0?C). WE REPORTED THE PROBLEM AT THE FIRST SCHEDULED MAINTENANCE SERVICE AND PERIODICALLY THEREAFTER DURING SCHEDULED MAINTENANCE SERVICE CALLS PARTICULARLY DURING WINTER AND SPRING MONTHS. WE HAVE A CABIN IN THE HIGH SIERRAS WHERE TEMPERATURES ARE BELOW FREEZING DURING WINTER SKI SEASON. THE REAR HATCH LATCH SIMPLY DOES NOT ENGAGE AND THE HATCH CAN NOT BE SECURED CLOSED UNDER COLD CONDITIONS. I RECENTLY DISCOVERED NHTSA CAMPAIGN ID NUMBER : 00V239000 CONCERNING THE LATCHES/ LOCKS/LINKAGES:TAILGATE:LATCH DESCRIBING THE PROBLEM WE HAVE REPEATABLE EXPERIENCED WITH OUR VEHICLE AFFLICTING VOLVO OF THE SAME YEAR AND MODEL LINE AS OURS. I CONTACTED THE PUTNAM VOLVO SERVICE AND REQUESTED REPLACEMENT OF THE REAR HATCH LATCH OF OUR VEHICLE BASED UPON IDENTIFIED RECALL CAMPAIGN. THE SERVICE PERSONNEL PERFORMED A VIN SEARCH PROVIDED BY VOLVO, AND ASSERTED THAT OUR VEHICLE DID NOT HAVE THE INCORRECTLY MANUFACTURE REAR HATCH LATCH. NOT DID THE SERVICE PERSONNEL OFFER TO INVESTIGATE WHETHER THE PROBLEM DESCRIBED IN THE RECALL CAMPAIGN WAS IN FACT AFFLICTING THE VEHICLE, AND EVEN DENIED AWARENESS OF THE RECALL CAMPAIGN. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

DT: 2000 VOLVO S80. THE VEHICLE STALLED/ DIED AND LOST POWER DUE TO THROTTLE MODULE FAILURE. *AK .

THIS IS THE SECOND SUBMISSION (PART TWO, ACTUALLY) OF COMPLAINT # 10137311, REGARDING VOLVO THROTTLE CONTROL MODULE AND CRUISE CONTROL. I HAD TO DIVIDE THE DESCRIPTION INTO TWO SECTIONS DUE TO SPACE LIMITATIONS. PART TWO OF ODI # 10137311: MAY 2004 (45,000 MILE SERVICE) -CAR IDLING ROUGHLY, NOT ACCELERATING SMOOTHLY, AND CLUNKING SOUND WHEN ACCELERATING. UPPER ENGINE TORQUE MOUNT. CLUNKING NOISE DISAPPEARED. CAR SEEMED TO ACCELERATE MORE NORMALLY AFTER SERVICING. SUMMER 2004- CAR CUTTING OFF WHEN ACCELERATING AFTER TURNING AND WARNING LIGHT(S) ON. CRUISE CONTROL CONTINUES CUTTING OFF, CAUSING DECELERATION; CAR CONTINUES TO IDLE ROUGHLY AND ACCELERATE UN-SMOOTHLY. WHEN IT IS TIME FOR ENGINE TO AUTOMATICALLY BE GIVEN A LITTLE MORE GAS (SUCH AS GOING UP A HILL), THE CRUISE CONTROL SHUTS OFF AND THE "ABS" LIGHT COMES ON. SOMETIMES "CHECK ENGINE" LIGHT COMES ON, EITHER ALONE OR IN ADDITION TO THE ABS WARNING LIGHT. SEPTEMBER 20, 2005--WARRANTY EXPIRED--67,500 MILE SERVICE- AGAIN REPORTED CRUISE CONTROL/WARNING LIGHT PROBLEM TO DEALERSHIP,SUPPOSEDLY NEED NEW CONTROL MODULE, COSTING $1,000. PROBLEM WAS REPORTED REPEATEDLY WHILE CAR UNDER WARRANTY; DON'T REPAIR AT MY EXPENSE BECAUSE PROBLEM DEVELOPED WHILE UNDER WARRANTY. USING CELL PHONE WHILE CONVERSING WITH DEALERSHIP. WOMAN IN SAME STORE OVERHEARD CONVERSATION, TOLD ME OF SIMILAR PROBLEMS WITH SUDDEN DECELERATION, AND GAVE ME YOUR URL. [XXX]. VIN [XXX] (1999 S70) THROTTLE CONTROL NOT YET REPLACED. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

REGARDING VOLVO THROTTLE CONTROL JULY 2001-PURCHASED 1999 S70 WITH 22,600 MILES; CRUISE CONTROL QUIT, WARNING LIGHTS LIT, CAR BEGAN DECELERATING. DEALERSHIP SAID CHECK GAS CAP SECURELY-FITTING. AFTER RESTARTING, CRUISE CONTROL WORKED AND WARNING LIGHTS OFF. 30,000 MILE SERVICE- TOLD AGAIN TO CHECK GAS CAP WHENEVER CRUISE PROBLEM OCCURRED. AUGUST 2002-USING CRUISE CONTROL, ACCELERATION WITHOUT REASON. IMMEDIATELY, CRUISE CONTROL QUIT, CAR DECELERATED, WARNING LIGHTS ON. NORMAL FUNCTION WITH MANUAL ACCELERATION. BY THIS TIME, I HAD "LEARNED" TO RESTART CAR TO GET WARNING LIGHTS TO TURN OFF OR TO GET CRUISE CONTROL TO START WORKING. AT DESTINATION, CAR WOULDN'T RESTART. TOW TRUCK DRIVER JUMP-STARTED BATTERY. ETS WARNING LIGHT STILL ON. WROTE TO DEALERSHIP OCTOBER 28, 2003, REGARDING ETS WARNING LIGHT. AT 37,500 MILE CHECK-UP, I WAS TOLD CAR REQUIRED ONLY NORMAL SERVICING. WHEN I LEFT DEALERSHIP, ETS LIGHT NO LONGER ON. LATER CAR BEGAN IDLING ROUGHLY AND DIDN'T ACCELERATE AS SMOOTHLY. AFTER 37,500 MILE SERVICE, CAR OPERATED MORE AS EXPECTED. WITHIN WEEKS, AGAIN IDLING ROUGHLY AND NOT ACCELERATING PROPERLY AFTER TURNING CORNERS. DEC. 31, 2003 (38,695 MILES), VOLVO TOWED TO DEALERSHIP BECAUSE UNSAFE TO DRIVE. WHEN TURNING, CAR BARELY MOVED FORWARD. ALSO, MOTOR STALLING OUT DURING ACCELERATION AFTER TURNING. NOISE SOUNDED LIKE IT EMANATED FROM POWER STEERING. POWER STEERING RACK REPLACED. AFTER SERVICING, ENGINE'S ACCELERATION BETTER FOR FEW MONTHS. (DID DEALERSHIP CLEANED THROTTLE DURING SERVICE?) REST OF THIS SENT IN SEPARATE DESCRIPTION DUE TO SPACE LIMITATIONS. *JB

MY 2000 V70 VOLVO'S ETS SYSTEM BROKE DOWN THIS SUMMER, HAVING BEEN ON THE ROAD FOR APPROX. 5 HRS. I WAS TRAVELING HOME ON 95 FROM NY, & I WAS ON THE DC BELTWAY (495) WHEN THE INCIDENT OCCURRED. I WAS IN THE CENTER LANE, GOING WITH THE PACE OF TRAFFIC (OR A LITTLE SLOWER - I HAD MY 23-MONTH-OLD SON IN THE CAR WITH ME), WHEN THE CAR STARTED BUCKLING A LITTLE BIT. ABOUT .10 MILE LATER, THE CRUISE CONTROL WOULDN'T WORK, & I COULD NO LONGER ACCELERATE. I WAS QUICKLY DECELERATING FROM 60+ MPH DOWN TO 20. THE SHOULDERS WERE NOT AVAILABLE TO ME AS THERE WAS CONSTRUCTION ON THE SIDES, BUT I WAS FORTUNATE ENOUGH THAT THE CAR WOULD JUST GO FAST ENOUGH & TRAFFIC WAS JUST LIGHT ENOUGH THAT I COULD MOVE TO THE CLOSEST EXIT - ABOUT A .5 MILES FROM THE BREAKDOWN. MY CAR ONLY HAS 75K MILES - NEARLY BRAND NEW FOR A VOLVO - SO YOU CAN IMAGINE MY SHOCK WHEN I FOUND MYSELF BROKEN DOWN IN THE MIDDLE OF DC WITH A 5-YEAR-OLD CAR. A 107-MILE TOW BACK TO RICHMOND ($300), PLUS THE $1000 FOR THE FIX WHICH INCLUDED THE HEAVILY RECOMMENDED COMPUTER UPGRADE, & I AM STILL LEARY OF THE CAR'S FUTURE PERFORMANCE. (APPARENTLY THE DEALER KNOWS THAT THIS PROBLEM CAN HAPPEN AGAIN IF YOU DON'T UPGRADE THE COMPUTER SYSTEM). THIS SITUATION TURNED OUT TO BE A RELATIVELY SAFE ONE FOR MY FAMILY, BUT IT COULD HAVE EASILY TURNED DISASTROUS - IF NOT DEADLY. I COULD HAVE EASILY BEEN REAR-ENDED BY A FAST-MOVING VEHICLE ON THE BELTWAY SINCE SHOULDERS OF THE ROAD WERE NOT AN OPTION. CARS WERE WHIZZING PAST ME AT 70 MPH - I CANNOT BEAR TO IMAGINE WHAT WOULD HAVE HAPPENED IF IMPACTED AT SUCH HIGH SPEEDS - ESPECIALLY WITH MY SON IN THE CAR. THIS ETS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY - ESPECIALLY SINCE SO MANY PARENTS BOUGHT VOLVOS TO TRANSPORT THEIR PRECIOUS BABIES BASED ON THEIR REPUTATION OF SAFETY. ALSO: THE CAR HAD NOT HAD ITS 60K SERVICE AT THE TIME OF THE INCIDENT (COMPLETED MID- AUGUST, AS WELL AS THE 75K SERVICE). WE ARE THE 3RD OWNER OF THE CAR. WE BOUGHT AT AUCTION IN PA. *JB

BOUGHT A NEW 2000 VOLVO S40 IN APRIL OF 2000. THE CAR NOW HAS 60,000 MILES ON IT....LIGHT DRIVING BY MOST STANDARDS. AT 18,000 MILES REAR BRAKES AND ROTORS WERE REPLACED AT A COST OF MORE THAN $400. FRONT AND REAR BRAKES HAVE BEEN REPLACED ANOTHER TIME SINCE THEN. ON 9/21/05, I HAVE NOW ALSO HAD TO REPLACE THE ALTERNATOR AT A COST OF $600. THIS CAR ONLY HAS 60,000 MILES ON IT. I HAVE READ A LOT OF OTHER DISCUSSIONS ONLINE FROM OTHER 2000 VOLVO S40 OWNERS WHO ALSO COMPLAIN ABOUT THE CAR RUNNING THROUGH BRAKES EVERY 15-20,000 MILES. *JB