VOLVO Complaints

(1) ON MORE THAN ONE OCCASION THE VOLVO S80 HAS HAD SHUTTERING OF THE ENGINE AT IDLE. (2) ON MORE THAN ONE OCCASION THE VOLVO S80 HAS PLACED THE OCCUPANTS AT RISK OF BODILY INJURY DUE TO THE LOSS OF POWER AND SUDDEN ACCELERATION IN HIGH TRAFFIC SITUATIONS. (3) THE VOLVO S80 HAS BEEN TO THE DEALER ON TWO OCCASIONS - THE FIRST OCCASION, I BELIEVE THE THROTTLE BODY COMPONENTS WERE CLEANED AND THE WARNING LIGHT RESET - THE SECOND AND LATEST VISIT, ON SEPT 21, I WAS INFORMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AT AN APPROXIMATE COST OF $850 AND THAT MY ABS BRAKE MODULE ALSO NEEDED TO BE REPLACED AT AN APPROXIMATE COST OF $830.*JB

DT: VEHICLE STALLED/DIED, AND OPERATED POORLY DUE TO ELECTRONIC THROTTLE MODULE FAILURE. *AK *JB

DT: THE CONSUMER STATED ON 2001 VOLVO S80 THE STEERING WHEEL LOCKED WHILE DRIVING 5 MPH. THIS LASTED FOR ABOUT 3-4 SECONDS AND THEN THE STEERING RESUMED BACK TO NORMAL. THE CONSUMER WAS TURNING THE WHEEL SO HARD THAT IT BROKE THE TURN SIGNAL. THE CONSUMER TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THAT THEY HAD NEVER HEARD OF THIS. THE DEALER CONSTACTED THE MANUFACTURER. THE MANUFACTURER DENIED ANY KNOWLEDGE OF THE PROBLEM. THE DEALER COULD NOT FIND ANYTHING WRONG THE CAR AND RETURNED IT BACK TO THE OWNERS. THE CAR HAS NOT HAD ANY MORE PROBLEMS. *AK *NM

DT: VEHICLE STALLED/DIED AND LOST POWER. DEALER REPLACED THE THROTTLE BODY. *AK *JB

FAILURE OF ELECTRONIC THROTTLE SYSTEM OCCURRED. NO INJURIES DUE TO IMMEDIATE DISCONTINUED USE AFTER WARNING LIGHT ILLUMINATED. AFTER LIGHT ILLUMINATED, I DROVE THE CAR STRAIGHT HOME FROM WORK, PARKED IT AND AM CURRENTLY RESEARCHING WHERE I WILL TAKE IT TO GET REPAIRED. I HAVE RECENTLY READ NUMEROUS ARTICLES ON THIS PROBLEM THAT OTHERS ARE HAVING AS WELL, AND WANTED TO NOTE THIS INCIDENT AS WELL.

I WAS DRIVING 65 MILES PER HOUR AND MY VEHICLE BEGAN TO SLOW DOWN. I GOT A "REDUCED PERFORMANCE" WARNING, AND MY SPEED REDUCED GRADUALLY. I TOOK MY CAR TO THE DEALER AND HE STATED THAT THIS WAS NOT A RECALL ITEM EVENTHOUGH I HAD HEARD OF IT HAPPENING TO OTHER VOLVO OWNERS ON THE NEWS BROADCAST. THIS IS UNSAFE AND HOW CAN MANY PEOPLE HAVE THE SAME PROBLEM.

THE ELECTRONIC THROTTLE MODULE ON OUR VEHICLE HAS CAUSED US TO ENCOUNTER HAZARDOUS CONDITIONS ON MORE THAN ONE OCCASION. IN JANUARY, 2004, THE ETS WARNING LIGHT CAME ON AND BEFORE WE COULD DRIVE THE 60 MILES TO THE NEAREST VOLVO SERVICE CENTER, OUR CAR WAS SPUTTERING AND SURGING AND LOSING POWER ON A CONTINUAL BASIS. THIS WAS A DANGEROUS SITUATION FOR US TO BE IN. THE REPAIR THAT WAS MADE INVOLVED INSTALLING A USED PART BECAUSE OF COMPUTER RELATED PROBLEMS (WHICH IS ANOTHER STORY AND A COMPLAINT TO VOLVO). NOW, 20 MONTHS LATER, THAT USED PART HAS MALFUNCTIONED AND PUT US IN A SIMILAR HAZARDOUS SITUATION (NOT TO MENTION AN INCONVENIENT SITUATION) AGAIN. WHEN THESE ELECTRONIC THROTTLE MODULES MALFUNCTION, THERE IS LITTLE NOTICE AND THE RESULTS CAN BE SERIOUS WHEN THEY OCCUR AS YOU ARE DRIVING IN TRAFFIC. *JB

DT: WHILE DRIVING VEHICLE STALLED AND SHUT DOWN AT ALL SPEEDS DUE TO THROTTLE MODULE FAILURE. IT WAS REPLACED IN FEBRUARY 2004, BUT CURRENTLY PROBLEM RECURRED. *AK

CARS STALLS WITHOUT WARNING AT VARYING SPEEDS. SOMETIMES I JUST LOSE ACCELERATION WITHOUT WARNING- HAS CAUSED TWO NEAR CAUSES. I HAVE WRITTEN IN THE DATE OF MY LAST INCIDENT -BUT IT HAS OCCURRED INTERMITTENTLY FOR THE PAST YEAR. *NM

IN LATE FEBRUARY 2005, MY WIFE NOTICED THAT THE CHILD SEATS IN OUR 1998 VOLVO V70 WOULD LOOSEN UP WHEN OUR CHILDREN WOULD GET IN OR MOVE IN THEIR SEATS. THESE CHILD SEATS WERE OF THE STATIONARY TYPE AND OF DIFFERENT MAKES. AS ONE OF THE REAR OUTBOARD SEAT BELTS HAD ALREADY BEEN REPLACED AT NO CHARGE FOR A SIMILAR CONCERN IN JUNE 2003, WE VISITED OUR REGIONAL VOLVO DEALERSHIP TO REPORT THE ISSUE. NEW BELT ASSEMBLIES WERE ORDERED AND ON MARCH 15TH OF THIS YEAR, BOTH OUTER REAR SEAT BELTS WERE REPLACED. THIS TIME, SINCE WE HAD TO PAY FOR THE REPAIR, I RETRIEVED THE FAILED PARTS. EXAMINATION OF BOTH SEAT BELTS BUCKLES SEEM TO SUGGEST THAT THE FAILURE OF THE BELTS' CHILD SEAT LOCKING TAB, WHICH IS PART OF THE BUCKLE, PREVENTED THE CHILD SEAT FROM STAYING SECURELY HELD IN POSITION. THESE ASSEMBLIES ARE AVAILABLE FOR YOU TO ANALYZE AND DRAW AN EXPERT CONCLUSION. WE REQUESTED A REVIEW OF THE PROBLEM BY THE DISTRICT SERVICE MANAGER AND FILED AN E-MAIL COMPLAINT WITH VOLVO'S CUSTOMER ASSISTANCE CENTER. THE VIN OF THE CAR IS [XXX]. *NM UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)