VOLVO Complaints

DT: VEHICLE STALLED/LOST POWER AND HESITATED. THROTTLE BODY MODULE FAILED AND WAS REPLACED. *AK *NM

DT: WHILE DRIVING ON A FREEWAY, THE VEHICLE SURGED. IT WAS IMPOSSIBLE TO CONTROL THE VEHICLE. CONSUMER E PULLED THE VEHICLE OFF OF THE ROAD AND CALLED THE DEALERSHIP, THEY TOLD HIM TO BRING THE VEHICLE IN THEY REPLACED THE ELECTRONIC FUEL REGULATOR. THIS OCCURRED IN SEPTEMBER 22, 2004. THIS HAS NOT HAPPENED SINCE, BUT HE CONSUMER WAS CONCERNED IT MAY HAPPEN AGAIN. THERE WAS CURRENTLY AN INVESTIGATION OPEN REGARDING THIS PROBLEM, PE05041.*AK *JB

DT: CONTACT STATED ON 3 OR 4 OCCASIONS WOULD LOSE O POWER INTERMITTENTLY, USUALLY AFTER SLOWING DOWN AND ACCELERATING. IT HAPPENED ABOUT 4 TIMES OVER THE LAST YEAR. TOOK VEHICLE TWICE TO DEALER, AND THEY COULD NOT T FIND ANYTHING WRONG. VEHICLE WILL BE FINE FOR A COUPLE OF MONTHS AND THEN IT WILL HAPPEN AGAIN. WAS ABLE TO RESTART THE CAR AFTER ONLY A FEW MINUTES.*AK *NM

THE VEHICLE BEGAN IDLING ROUGHLY ABOUT 2 WEEKS AGO. IT HAS GOTTEN PROGRESSIVELY WORSE TO THE POINT WHERE IT STALLS IN TRAFFIC AND AT STOP LIGHTS. IT ALSO FREQUENTLY REVS ITSELF UP. THE SERVICE DEPARTMENT AT MY DEALER HAS TOLD ME THAT THE THROTTLE CONTROLLER HAS FAILED AND THAT IT WILL COST $880 TO REPAIR. I READ THAT THERE IS AN INVESTIGATION IN TO THE FAILURE OF THIS PART. IT SEEMS VERY DANGEROUS TO ME AND I AM CONCERNED ENOUGH TO REPORT IT AS IT POTENTIALLY MAY CAUSE THE DRIVE TO LOSE CONTROL OR THE FAILURE COULD CAUSE AN ACCIDENT. *NM

ON FEBRUARY 16 OF THIS YEAR, I HIT SOME BLACK ICE THAT CAUSED ME TO HIT A CURB SIDEWAYS. THE IMPACT KNOCKED THE FRONT DRIVER'S SIDE WHEEL OFF. THE CAR WAS TOWED TO THE KEN GARFF SERVICE DEPARTMENT AT THE SOUTHTOWNE LOCATION IN SANDY, UT WHERE IT WAS "REPAIRED". A FREE LOANER CAR WAS GIVEN TO ME, AND THE CHARGES WERE COVERED BY MY INSURANCE. AT THAT TIME THE CAR HAD APPROX 3700 MILES ON IT. SINCE THAT REPAIR I HAVE DRIVEN THE CAR APPROX 5000 MILES. I HAD THE 7500 MILE SERVICE COMPLETED AT THE KEN GARFF DOWNTOWN SLC LOCATION AROUND JULY 15TH. AT THAT TIME, IT IS MY UNDERSTANDING THAT THEY CHECK THE CAR OVER FOR ANY AND ALL SAFETY ISSUES. ON AUGUST 15TH, I DROVE FROM ELKO, NV TO LAKEWOOD, CO, WITH MY 14 MONTH OLD BABY. THE 750 MILE DRIVE TOOK US VIA I-70 AND THE MOUNTAINS OF COLORADO. ON AUG 16TH, I DROVE 1 BLOCK FROM MY PARENT'S HOUSE TO A STORE, WHEN I WAS PULLING OUT OF THE PARKING PLACE THE CAR WOULDN'T MOVE. I GOT OUT TO SEE WHAT THE TROUBLE WAS AND THE LEFT FRONT WHEEL WAS LYING COMPLETELY SIDEWAYS. A BOLT HAD COME OUT OF THE A FRAME AND THEREFORE THE WHEEL FELL OFF. THE CAR WAS TOWED TO RICKENBAUGH VOLVO IN DOWNTOWN DENVER TO BE REPAIRED. *NM

ON SEPTEMBER 7, 2005, MY WIFE WAS DRIVING OUR 2001 VOLVO V70XC IN THE LEFT LANE OF A BUSY FOUR-LANE STREET DURING RUSH HOUR. WITHOUT WARNING, THE CAR SUDDENLY LOST POWER. FORTUNATELY, MY WIFE WAS ABLE TO MANEUVER THE CAR ACROSS THE LANES OF ON-COMING TRAFFIC INTO A PARKING LOT. IN IDLE, THE CAR WAS SHUDDERING. ONCE TURNED OFF, THE CARE WOULD NOT INITIALLY RESTART. AFTER A FEW ATTEMPTS, THE CAR DID RESTART AND WE WERE SUBSEQUENTLY ABLE TO DRIVE IT TO THE LOCAL VOLVO DEALERSHIP (PEDERSON VOLVO). IN THE INTERIM, MY WIFE TALKED WITH A SERVICE MANAGER WHO SAID HE WAS ALMOST CERTAIN THIS WAS A PROBLEM WITH THE ELECTRONIC THROTTLE MODULE (ETM). SUBSEQUENT ANALYSIS AT THE SERVICE DEPARTMENT CONFIRMED THAT THE ETM HAD FAILED AND WOULD REQUIRE REPLACEMENT. WHEN QUESTIONED, THE SERVICE MANAGER ADMITTED THAT THE FAILURE OF ETMS WAS UNDER INVESTIGATION. HE ALSO INDICATED THAT WE WOULD BE REIMBURSED SHOULD A RECALL BE ISSUED. *NM

DT: WHILE DRIVING AT 20-25 MPH THE VEHICLE ACCELERATED AND SURGED ON ITS OWN. THE CONSUMER WAS THE VEHICLE'S SECOND OWNER. THE FIRST OWNER EXPERIENCED A SIMILAR PROBLEM. THE PROBLEMS WAS FIRST NOTICED ON 05/01/2005. *AK *MR

WHILE DRIVING MY VOLVO S70 2000 WESTBOUND ON I-90 JUST PAST THE GARY , IN EXIT 10, DURING THE MORNING RUSH HOUR, THE CAR LOST POWER AND WOULD NOT ACCELERATE FASTER THAN 30 MPH. BETWEEN EXIT 10 AND THE NEXT EXIT 5 THE ROAD IS ELEVATED THERE IS NO USABLE SHOULDER. AS A RESULT FOR 5 MILES I DROVE AT 30 MPH WHILE CARS AND TRUCKS APPROACHED ME FROM BEHIND AT 55-75 MPH. NUMEROUS CARS AND TRUCKS HAD TO SLAM ON THEIR BRAKES TO AVOID REAR ENDING ME AND ONE TRUCK STARTED TO JACKKNIFE. I FINALLY MADE IT TO THE EXIT 5 AND CALLED FOR A TOW TRUCK. THE DEALER REPLACED THE ELECTRONIC THROTTLE MODULE AT THE COST OF OVER $1,000.00. I WAS INCREDIBLY FORTUNATE THAT I WAS NOT INJURED OR KILLED AND THAT I DID NOT CAUSE AN ACCIDENT. I HAPPENED TO BE DRIVING THE CAR TO THE DEALER TO A SERVICE APPOINTMENT THAT MORNING BECAUSE THE ETS DASHBOARD WARNING LIGHT HAD LIT UP. WHEN I DESCRIBED THE PROBLEM TO THE DEALER THE WEEK BEFORE I WAS NOT INFORMED THAT I COULD LOSE POWER LIKE THAT . INDEED WHEN ARRIVED BY TOW TRUCK AT THE DEALER THE SERVICE PERSON TOLD ME THAT THE ETM PROBLEM DID NOT MAKE THE CAR UNSAFE TO DRIVE BUT THAT "YOU JUST HAVE TO KNOW HOW TO DRIVE IT THAT WAY." . THE DEALER IS ABOUT 60 MILES FROM MY HOME. ALL THE VOLVO SAFETY FEATURES WOULDN'T HAVE DONE ME A LICK OF GOOD IF A SEMI HAD PLOWED INTO ME AT 55 MPH OR MORE. THIS SUDDEN LOSS OF POWER PROBLEM UTTERLY COMPROMISES THE VOLVO SAFETY FEATURES. SO INSTEAD OF TAKING THE VOLVO ON A CROSS-COUNTRY TRIP THIS SUMMER WE RENTED A VAN. I URGE THAT THIS PART BE RECALL AND MORE IMPORTANTLY IN THE MEANTIME, MAKE VOLVO CONTACT CAR OWNERS AND TELL THEM THAT IF THE ETS LIGHT COMES ON THE CAR IS UNSAFE TO DRIVE AT HIGHWAY SPEEDS. *NM

2001 VOLVO XC70 CROSS COUNTRY WAGON SPUTTERS AND STALLS SIGNALS FAIL ETC... WE BOUGHT THIS CAR USED FROM A VOLVO DEALER 1 YEAR AGO AND HAVE HAD TROUBLE SINCE CANT GET ANY HELP FROM VOLVO THE CAR ONLY HAS ABOUT 40,000 MILES WE FEEL VERY UNSAFE IN THIS VEHICLE ESPECIALLY WITH OUR SMALL KIDS IN THE CAR THANK YOU. *JB

DASHBOARD BEGAN MAKING VERY LOUD NOISES. DEALERSHIP INFORMED ME THAT THE DASH HAS COME LOOSE FROM THE FIREWALL. DEALERSHIP INFORMED ME THAT THIS IS VERY COMMON IN THE 1997 AND 1998 MODELS. DEALERSHIP SAID THAT I NEED A NEW DASHBOARD BECAUSE THE CLIPS HOLDING IT ARE BROKEN. VOLVO IS WELL AWARE OF THIS DEFECT AND STATED THAT IF THE DASH HAD COME LOOSE FROM THE FIREWALL DURING THE FIRST 4 YEARS OR 50000 MILES IT WOULD HAVE BEEN COVERED UNDER WARRANTY. THE EXTENDED WARRANTY DOES NOT COVER STRUCTURAL DEFECTS OR DESIGN FLAWS. WITH THIS BEING A COMMON PROBLEM I THINK THAT VOLVO SHOULD STAND BEHIND ITS CARS AND OFFER TO REPLACE THE DEFECTIVE PART. I AM ASSUMING THAT IF I DO NOT HAVE THIS VERY COSTLY REPAIR DONE THE DASH WILL EVENTUALLY SEPARATE FROM THE FIREWALL COMPLETELY AND FALL OFF. I AM SURE THAT THIS DASHBOARD WILL NOT PROVIDE ANY PROTECTION IN THE EVENT OF A HEAD ON COLLISION. MY VOLVO WAS NOT BUILT FOR SAFETY, BUT FOR PROFIT USING DEFECTIVE DESIGNS AND PARTS. *JB