VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1999 VOLVO V70XC
    - INDIANAPOLIS, IN

    ETM FAILURE ON MY VOLVO. THIS HAS BEEN A VERY BIG ISSUE WITH 99-00 70 SERIES MODELS. MINE FAILED AS WELL AS MANY OTHERS. *JB

    Source: NHTSA WEB SITE
  • 2000 VOLVO V70XC
    - BATTLE GROUND, WA

    THERE IS A CURRENT RECALL ON HATCH DOOR LATCHES ON 2000 VOLVO V70'S. I HAVE A 2000 VOLVO V70 XC AND THE VOLVO PEOPLE ARE TELLING ME THAT THERE IS NOT A RECALL ON THAT VEHICLE. I CALLED A LOCAL VOLVO DEALER TODAY AND THEY SAID THAT THE TWO VEHICLES HAVE THE SAME LATCH SYSTEM OUR LATCH IS NOT WORKING PROPERLY AND OUR IDIOT LIGHT NOW COMES ON TELLING US THE BACK LATCH IS NOT SHUT WHEN IT IS. I AM NERVOUS THAT THE BACK HATCH IS GOING TO OPEN UP WHEN WE ARE DRIVING DOWN THE ROAD. *JB

    Source: NHTSA WEB SITE
  • 2001 VOLVO V70
    - MEMPHIS, TN

    ENGINE THROTTLE MODULE ON 2001 VOLVO, MODEL V70, IS DEFECTIVE. ENGINE RPM SURGES BACK AND FORTH AND CAR SOMETIMES STALLS. TODAY, SEPT. 7, 2005, RPM INCREASED DRAMATICALLY BY SEVERAL THOUSAND FOR NO REASON. TOOK TO VOLVO 1 WEEK AGO AND THEY WANTED 834.00 + TAX TO FIX. VEHICLE HAS ONLY 53,000 MILES. PART IS DEFECTIVE.*JB

    Source: NHTSA WEB SITE
  • 2000 VOLVO S70
    - ALBUQUERQUE, NM

    THE AUTOMOBILE WOULD BEGIN TO SHAKE AND STALL WHEN APPROACHING LOWER SPEEDS. ALSO WHEN ACCELERATING, THE ENGINE WOULD HAVE A DELAYED RESPONSE AND NOT ACCELERATE PROPERLY. THE ETS WARNING LIGHT WOULD COME ON JUST PRIOR TO THE EVENT. AFTER THE CAR WAS RESTARTED, THE VEHICLE WOULD OPERATE FINE UNTIL THE NEXT OCCURRENCE. AFTER THE ETM MODULE WAS REPLACED AT MY EXPENSE, NO PROBLEMS. *JB

    Source: NHTSA WEB SITE
  • 2001 VOLVO V70
    - ALLEN, TX

    THE 2001 VOLVO V70 WOULD SURGE AND THEN STALL OR HESITATE DURING CITY DRIVING AND AT HIGHWAY SPEEDS. THE VEHICLE SPEED WAS NOT CONTROLLABLE. THE CAR WOULD RESTART MOST OF THE TIME, BUT THEN IT WOULD NOT START AT ALL UNTIL THE NEXT DAY. THE DEALER REPLACED THE ELECTRONIC THROTTLE MODULE, OLD PART IS NOT AVAILABLE. *JB

    Source: NHTSA WEB SITE
  • 2001 VOLVO XC70
    - IJAMSVILLE, MD

    1) IN THE 6 WEEKS PRIOR TO THE FAILURE WE HAD NOTICED WORSENING SYMPTOMS OF WHAT WE NOW KNOW IS THE FAILURE OF THE ELECTRONIC THROTTLE MODULE (ETM) IN OUR 2001 VOLVO XC70. AT HIGHWAY SPEEDS THERE WOULD BE INTERMITTENT SURGING THAT WAS NOT CAUSED BY THE DRIVER 2) ON SEPT. 1, 2005, THERE WERE TWO SEPARATE INSTANCES WHERE THE VEHICLE SUDDENLY LOST SPEED AND THE MOTOR BEGAN TO VIOLENTLY SHAKE AS IF ABOUT TO STALL; THE DASHBOARD INDICATOR SAID "PERFORMANCE REDUCED." BOTH TIMES THE MOTOR WAS SHUT OFF BRIEFLY, THEN RESTARTED AND THE CAR WAS DRIVABLE AGAIN. 3) THE CAR WAS TAKEN TO A VOLVO-CERTIFIED SERVICE FACILITY WHERE THE ON-BOARD COMPUTER CODE WAS USED TO DIAGNOSE THROTTLE FAILURE. THIS OCCURRED WHILE ON TRAVEL OUT OF TOWN AND WE HAD NO CHOICE BUT TO AUTHORIZE THE REPLACEMENT OF THE ETM. THE ENTIRE REPAIR JOB WAS DONE AT A COST TO ME OF $1110. *NM

    Source: NHTSA WEB SITE
  • 2003 VOLVO V70
    - ANN ARBOR, MI

    8/16/05-CAR STALLED AND SUDDENLY LOST POWER 3 TIMES WHILE CAR WAS OPERATING AT LOW SPEED ON CITY ROADS. NO CHECK ENGINE LIGHT CAME ON. EACH TIME IT STALLED, THE CAR RESTARTED AND WAS ABLE TO PROCEED OUT OF TRAFFIC AND, AFTER THE THIRD STALL TO THE DEALERSHIP FOR REPAIR. 8/17/05-8/18/05-CAR REPAIRED AT SESI VOLVO DEALERSHIP, ANN ARBOR MICHIGAN. THE THROTTLE BODY WAS CLEANED, MASS AIR FLOW SENSOR REPLACED AND REAR OXYGEN SENSOR REPLACED. SERVICE DEPT SAID CAR CLEARED THE COMPUTER DIAGNOSTIC TESTS AND TEST DRIVE WAS OK. SERVICE PERSON INCORRECTLY WROTE ON THE SERVICE INVOICE THAT "CUSTOMER SAYS CHECK ENGINE LIGHT IS ON ALL THE TIME" THIS IS NOT CORRECT. I DID NOT AT ANY TIME SEE THE CHECK ENGINE LIGHT ON NOR REPORT THAT IT WAS ON TO SERVICE PEOPLE. 9/03/05-CAR STALLED AND SUDDENLY LOST POWER WHILE DRIVING AT 65 M.P.H. ON THE HIGHWAY AT 10 PM AT NIGHT. CAR HAD TRAVELED 150 MILES FROM OWNER/DRIVER'S HOME AT TIME OF STALLING AND NO CHECK ENGINE LIGHT CAME ON BEFORE, DURING OR AFTER THE STALL. DRIVER ABLE TO STEER CAR TO SHOULDER, EVEN WITH LACK OF POWER STEERING AND AVOID TRAFFIC PROCEEDING AT HIGH SPEED BEHIND VEHICLE. CAR RESTARTED FOR A FEW SECONDS 3 TIMES BEFORE FAILING TO START AT ALL. MOTORIST, 52 YEAR OLD WOMAN, TRAVELING ALONE, WAS STRANDED IN A DANGEROUS CIRCUMSTANCE. CAR COASTED INTO GAS STATION, MOTORIST PHONED AAA ROAD SERVICE AND CAR WAS TOWED 1 HOUR LATER TO SEGNA VOLVO NEAR COLUMBUS, OHIO. 9/7/05 SEGNA MOTORS SERVICE DEPARTMENT REPORTS TO OWNER THAT CAR TODAY STARTS FINE, TEST DRIVES FINE AND NO COMPUTER CODES ARE SHOWING UP IN THE COMPUTER'S DIAGNOSTIC SYSTEM. THEY SAY THE CAR SEEMS FINE, YET THEY ARE PLANNING TO CONTACT VOLVO CORPORATION FOR A THE COMPANY'S TECHNICAL ADVICE ON HOW TO PROCEED. OWNER SEVERELY DISSATISFIED THAT AFTER REPAIR OF PROBLEM IT RECURRED AND DRIVER WAS IN DANGEROUS POSITION OF LOSING POWER SUDDENLY AT 65 MPH ON THE FREEWAY AND BEING STRANDED ALONE AT NIGHT, WILL NOT ACCEPT A DIAGNOSIS THAT NOTHING IS WRONG WITH THE CAR. *NM

    Source: NHTSA WEB SITE
  • 2000 VOLVO S80
    - EDMOND, OK

    LOSS OF POWER - THE ELECTRONIC THROTTLE CONTROL MODULE FAILED. I HAD JUST LEFT HOME AND WAS STILL IN MY SUB-DIVISION. MY AUTO CAME TO A STOP, WAS STILL RUNNING BUT HAD NO POWER. I TURNED THE MOTOR OFF AND THEN RESTARTED IT. PROBLEM WAS RESOLVED BUT I AM CONCERNED WHEN & WHERE IT MIGHT HAPPEN AGAIN. *NM

    Source: NHTSA WEB SITE
  • 1999 VOLVO V70
    - WILTON, CT

    THE VOLVO BEGAN TO SPORADICALLY LOSE POWER AND STALL. I CALLED THE VOLVO DEALER AND MADE AN APPOINTMENT AFTER IT STALLED WHILE CORNERING AND MY WIFE HAD ALMOST LOST CONTROL OF THE VEHICLE. ON 9/23/04 THE VEHICLE WAS TOWED TO VOLVO. THEY CHECKED FOR CODES, BATTERY CABLES, FUEL AND IGNITION AND BATTERY AND FOUND NOTHING WRONG. THEY REPLACED A RELAY. TOTAL COST WAS $173.15. THE PROBLEM WAS STILL PRESENT AND I HAD THE VEHICLE TOWED BACK IN ON 11/16/04. THEY THEN DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE UNIT. THEY REPLACED IT AND PERFORMED A SOFTWARE RELOAD. THE COST OF THAT SERVICE WAS $ 1077.14. THE VEHICLE HAS NOT STALLED SINCE. *NM

    Source: NHTSA WEB SITE
  • 2001 VOLVO S80
    - AIKEN, SC

    CAR SURGED AND RAN UNEVENLY. IT WAS DIFFICULT TO ACCELERATE WITHOUT SURGING AHEAD. TOOK IT IN FOR SERVICE AND THEY "PERFORMED SOFTWARE UPGRADES TO ECM AND ETM." THEN, A MONTH LATER, THE CAR STALLED IN THE MIDDLE IF AN INTERSECTION AND WOULD NOT RESTART. THE CAR WAS TOWED TO THE DEALER AND THE ETM WAS REPLACED AS WELL AS THE MASS AIR FLOWMETER. SOFTWARE WAS THEN RELOADED. IT HAS WORKED WELL SINCE THEN. *NM

    Source: NHTSA WEB SITE