VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2000 VOLVO S80- BEVERLY HILLS, FL
ETM FAILED ON MY 2000, VOLVO S80 IN THE SUMMER OF 2002. LOST POWER ON AN EXPRESSWAY IN FLORIDA. I WAS ABLE TO PROCEED SAFELY TO THE TAMPA AIRPORT PARKING LOT, RENTED A CAR TO GET HOME. NEXT DAY HAD THE CAR TOWED TO A DEALER NEAR THE AIRPORT, ETM REPLACED UNDER WARRANTY. NO RECURRING PROBLEM,TRADED THE CAR IN FEB 2003. *NM
Source: NHTSA WEB SITE -
2001 VOLVO S60- UNKNOWN, DC
2001 VOLVO S60 STALLED AT HIGHWAY SPEEDS.*MR AFTER THE VEHICLE STALL THE CONSUMER WAS ABLE TO RESTART IT IMMEDIATELY. THE VEHICLE WAS TAKEN TOT HE DEALER BUT THEY WERE UNABLE O DETERMINE THE CAUSE OF THE PROBLEM. *NM
Source: CONSUMER LETTER -
2000 VOLVO S70- WICKATUNK, NJ
I JUST READ ON YOUR WEBSITE AN ACTION SUMMARY REGARDING "FAILURE OF THE ELECTRONIC THROTTLE CONTROL MODULE (ETM)". I DID EXPERIENCED THE SAME PROBLEM IN SEPT. 2003 ON MY 2000 S70GLT. THE CAR SUDDENLY LOST POWER ON THE HIGHWAY AND SLOW DOWN. I GOT HONKED BY SO MANY OTHER DRIVERS WHEN I WAS TRYING TO PULL OVER TO THE ROAD SIDE. LUCKILY I DID NOT GET HIT BY ANY OTHER CAR. THE SYMPTOM DISAPPEARED AFTER I SHUT AND RESTARTED THE ENGINE. WHEN IT HAPPENED FOR THE SECOND TIME LATER DURING THE SAME WEEK, I DECIDED TO DRIVE TO THE DEALER'S SHOP FOR AN EMERGENCY CHECKOUT. I SHUT AND RESTARTED THE ENGINE BUT STILL THE CAR IS SHAKING AND COULD NOT ACCELERATE TO NORMAL SPEED. SO, I HAD TO TURN ON EMERGENCY LIGHTS AND DROVE VERY SLOWLY TO THE DEALER'S SHOP. THAT DAY I SPENT $1,111 FOR THEM TO REPLACE THE MOTOR THROTTLE MODULE AND IT IS NOT COVERED WITH MANUFACTURER WARRANTY SINCE THE CAR ALREADY HAS 78K MILES ON THE METER. THE PROBLEM GOES AWAY AFTER THE REPAIR. HOWEVER, SINCE THAT TIME IT HAS STARTING PROBLEM FROM TIME TO TIME. IT ALWAYS START OKAY BUT SOMETIMES THE ENGINE SPEED DROP AND STOP AFTER A FEW SECONDS OF RUNNING. THEY COULD NOT FIND OUT WHAT IS WRONG IN THE CAR AND IT IS HARD TO REPRODUCE THE PROBLEM WHEN I BROUGHT THE CAR TO THEM. THE FUNNY THING IS THAT I JUST HAD A 105K MILES MAINTENANCE FULLY TUNED AT THE DEALER'S SHOP TWO WEEKS AGO AND THEY SAID THE CHECKING AND MAINTENANCE WENT WELL AND THE CAR RUNS NICELY. IN THIS MORNING IT HAPPENED AGAIN WHEN I WAS RUSHED TO WORK. I GOT STUCK AT MY GARAGE FOR 15 MINUTES BEFORE I FINALLY STARTED THE ENGINE. I SUSPECT THESE SYMPTOMS ARE STILL RELATED TO THIS ETM DEFECT. *NM
Source: NHTSA WEB SITE -
2001 VOLVO XC70- PYLESVILLE, MD
MY CAR IS A VOLVO 2001 AWD XCV70 AND IT WAS STALLING AND LOOSING RPM WHILE TRAVELING AT HIGHWAY SPEEDS, RUNNING VERY ROUGH AND ACCELERATING WITHOUT PRESSING ON THE ACCELERATOR, FOR EXAMPLE WHEN AT A STAND STILL IN TRAFFIC. THE DEALER SAID THAT THE ELECTRONIC THROTTLE MODULE (ETM) NEEDED TO BE REPLACED AND THAT THE PART WAS $1,000 PLUS. THEY SAID THAT THE CAUSE WAS MY FAILURE TO USE PREMIUM GAS. IT WAS NOT UNTIL AFTER I GAVE THEM THE GO AHEAD TO FIX IT THAT I DISCOVERED ALL THE OTHER COMPLAINTS. THIS MORNING I FOUND OUT THAT THEY HAVE ALREADY INSTALLED THE NEW PART AND ARE ROAD TESTING IT TO SEE IF ANY OF THE OTHER DIAGNOSTIC FAILURES HAVE CLEARED UP. THE OTHER KICKER IS THAT I HAD ALREADY TAKEN THE CAR TO A NON-VOLVO MECHANIC THAT DIAGNOSED THE PROBLEM AS A MASS AIR SENSOR, OXYGEN SENSOR AND HEAT CONTROL SENSOR. THOSE REPAIRS, TOTALING 650, DID NOT CORRECT THE PROBLEM. I CAN NOT FIND TOO MUCH FAULT WITH THIS MECHANIC SINCE HE WAS REPLACING PARTS THAT THE DIAGNOSTIC INDICATED WERE BAD. NOW I FIND OUT THAT THE DIAGNOSTICS ARE ALL CONTROLLED BY THE FAILURE CODE FOR THE ETM AND THAT THOSE REPAIRS WERE PROBABLY NOT NECESSARY. MORE THAN A LITTLE FRUSTRATED. THE CAR WAS UNSAFE TO DRIVE AND NOW I AM CONCERNED ABOUT THE FAILURE OF THE REPLACEMENT PART. *JB
Source: NHTSA WEB SITE -
2001 VOLVO V70- WINCHESTER , VA
DT: 2001 VOLVO STATION WAGON V70. VEHICLE STALLED/DIED AND LOST POWER WHILE DRIVING AT 25 MPH. THROTTLE BODY SENSOR WAS REPLACED. *AK THE UPPER ENGINE MOUNT BROKE AND OIL LEAKED FROM THE TURBO RETURN LINE SEALS. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
1999 VOLVO C70 CONVERTIBLE- LINTON, IN
DT: THE CONTACT OWNED A 1999 VOLVO C70. WHILE ATTEMPTING TO ACCELERATE VEHICLE STALLED/DIED, AND LOST POWER AT LEAST 6 TIMES. CONTACT DID NOT HAVE REPAIRS DONE SINCE HE WOULD HAVE TO PAY FOR THE REPAIRS AND PARTS. *AK *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 VOLVO S80- MARIETTA, GA
VEHICLE LOSES ALL POWER AT HIGHWAY SPEEDS. FEELS LIKE IT STALLS OUT OR SUDDENLY RUNS OUT OF GAS. *JB
Source: NHTSA WEB SITE -
1999 VOLVO V70XC- COLUMBIA, MD
THE ELECTRONIC THROTTLE SYSTEM WARNING LIGHT CAME ON. THERE WAS INTERMITTENT LOSS OF POWER. THE DEALER IDENTIFIED THE FOLLOWING THROTTLE FAILURE CODES, 914F, 91B7, 9150. THEY REPLACED THE THROTTLE, CLEANED PVC SYSTEM AND UPGRADED THE ECM SOFTWARE. TOTAL COST WAS $1270.52. AT THE SAME TIME THE BRAKE LIGHT SYSTEM FAILED. THERE WAS NO WARNING LIGHT. THE ENTIRE SYSTEM, ALL THREE LIGHTS DID NOT ILLUMINATE. THE DEALER REPLACED THE ELECTRONIC BRAKE LIGHT SWITCH. COST $124.08. *JB
Source: NHTSA WEB SITE -
1998 VOLVO S70- SANDY, UT
INTERMITTENT FAILURE OF THE ABS/TRACKS SYSTEM - WELL KNOWN/DOCUMENTED DEFECT. VOLVO PARTS CENTER SAYS CAUSE WAS FAULTY ABS UNITS FROM THE PHILIPPINES. THIS CAUSES A FAILURE OF THE ABS SYSTEM, YET VOLVO DOES NOT RECALL?. *JB
Source: NHTSA WEB SITE -
2001 VOLVO S80- LAS VEGAS, NV
THE VEHICLE GAVE NO INDICATION PRIOR TO THE MAF AND THROTTLE UNIT GIVING OUT THE FIRST TIME. WE WERE STRANDED ON INTERSTATE 15 IN THE MIDDLE OF THE DESERT. THE VEHICLE ALL OF A SUDDEN JUST STOPPED RUNNING. LUCKILY THE ITEM WAS REPAIRED, STILL UNDER WARRANTY. THIS SAME PART FAILED FOR THE SECOND TIME 9/4/2004. REPLACED AGAIN AFTER HAVING IT TOWED FROM RESIDENCE TO VOLVO OF LAS VEGAS. SMELL OF GAS AND ENGINE SURGE OCCURRED PRIOR TO STALLING. BROUGHT INTO VOLVO OF LAS VEGAS 9/2/2005 TO HAVE CHECKED FOR ENGINE SURGE AND SPORADIC RPM SURGES. I INFORMED THEM THAT IT IS PROBABLY THE MAF AND OR THE THROTTLE UNIT, VOLVO OF LAS VEGAS SAYS THAT NOTHING IS WRONG. HOWEVER, I HAD TO PAY $105.00 FOR LABOR WITH NO RESOLVE. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY IF THIS SAME INSTANCE OCCURS AGAIN. *JB
Source: NHTSA WEB SITE