VOLVO Complaints

ON VACATION, DRIVING 50 MPH ON FOUR-LANE HWY 17 IN SOUTH CAROLINA WHEN THE CAR SUDDENLY AND WITHOUT WARNING LOST POWER AND CAME TO A COMPLETE STOP IN THE HIGHWAY. IT WOULD NOT RESTART. AS TRAFFIC RUSHED BY, MY WIFE AND I HAD TO PUSH THE CAR OFF THE ROAD. AFTER ABOUT 5 MINUTES OF TRYING TO RESTART, THE CAR FINALLY STARTED AND ACTED NORMALLY. WE WERE WITHIN 20 MILES OF OUR DESTINATION, SO WE STARTED OUT AGAIN ONLY TO STALL ABOUT A QUARTER MILE LATER. WE COASTED OFF THE ROAD AND HAD THE CAR TOWED 20 MILES TO THE NEAREST VOLVO DEALER. DEALER REPLACED THE THROTTLE CONTROL MODULE. CAR HAD 45K MILES ON IT, BUT WAS 3 MONTHS OUT OF WARRANTY SO WE HAD TO PAY ENTIRE $850 BILL. DESPITE OUR REPEATED REQUESTS, NEITHER THE S.C. DEALER NOR OUR LOCAL DEALER IN M.O. WOULD HELP US WITH THE COST. *JB

THOUGHT YOU MAY BE INTERESTED IN MY VOLVO S60 STORY ... MY VOLVO DEALER RETURNED MY S60 12 MONTHS BEFORE THE LEASE WAS UP BECAUSE OF A RECURRING PROBLEM WHERE MY CAR WOULD NOT ACCELERATE AND THEN IT WOULD STOP COMPLETELY. I LOST COUNT OF THE NUMBER OF TIMES THIS HAPPENED BUT WHEN MY 19 YEAR OLD HAD THIS HAPPEN IN THE MIDDLE OF A DOWNTOWN AREA I COULD NOT LIVE WITH THIS CAR ANY LONGER. THE DEALER TRIED TO FIX THE VEHICLE TO NO AVAIL. *NM

1. OUR 2000 VOLVO V70 CROSS COUNTRY SE WITH JUST 67,000 MILES ON THE ODOMETER HAD SURGING WHEN UNDER CONSTANT THROTTLE ON THE ROAD. THIS WAS FOLLOWED SHORTLY BY HAVING SEVERE THROTTLE RESPONSE SUCH AS HAVING THE CAR ABRUPTLY SLOWED FROM 55 MPH TO 10 MPH AT A CONSTANT THROTTLE. MY WIFE, COMING HOME FROM WORK LATE AT NIGHT, HAD TO DRIVE AT A VERY UNSAFE 10 MPH ON A MAJOR ROAD. THIS COULD HAVE CAUSED AN ACCIDENT HAD THERE BEEN HEAVIER TRAFFIC. LUCKILY THERE WAS NOT MUCH TRAFFIC, AND SHE COULD PULL OVER TO LET FASTER CARS PASS. 2. THE V70 HAD A ETM WARNING LIGHT LIT UP INTERMITTENTLY ON THE DASHBOARD DURING THE SURGING PERIOD AS WELL CONSTANTLY WHEN SHE HAD TO DRIVE HOME AT 10 MPH WITH THE ACCELERATOR PEDAL FLOORED. 3. DARLING VOLVO IN BANGOR MAINE INDICATED THAT THE CAUSE WAS THE ELECTRONIC THROTTLE MODULE AND ASSOCIATED PARTS WHICH WERE FAILING AND NEEDED REPLACEMENT. 4. DARLINGS VOLVO ESTIMATED THE COST TO BE OVER $1000 FOR THE REPAIR, PARTS AND LABOR. WE WERE TOLD THAT THIS PART CAN NOT JUST BE REPAIRED BUT MUST BE REPLACED WITH A NEW PART. ANOTHER VOLVO DEALER, GOODWINS VOLVO IN TOPSHAM MAINE SAID THE REPAIR WAS ALSO ABOUT $1000. DARLINGS VOLVO SAID THAT VOLVO WOULD NOT ASSIST IN THE REPAIR, EVEN THOUGH I TOLD THEM THAT I HAD READ ON THE INTERNET THAT THIS WAS A PROBLEM THAT WAS OCCURRING WITH VOLVOS OF THIS MODEL YEAR TO A GREAT EXTENT. 5. AFTER PAYING FOR THE ENTIRE COST OF THE REPAIR ($1050.48) I WAS TOLD WHEN I PICKED UP THE CAR THAT THIS PROBLEM WILL PROBABLY REOCCUR AS THE THROTTLE BODY HAS DESIGN PROBLEMS THAT WILL CAUSE THE PROBLEM ONCE AGAIN. EVEN THOUGH SO FAR THE CAR IS WORKING FINE, KNOWING THAT THE PROBLEM IS GOING TO HAPPEN AGAIN (MORE $), MAKES US DISCOURAGED ABOUT KEEPING THIS VEHICLE AS IT HAS COST US TOO MUCH ALREADY FOR THIS NEEDLESS REPAIR THAT VOLVO SHOULD HAVE TAKEN CARE OF. IT DOES NOT LEND ITSELF TO TRUST ANY MORE, ESPECIALLY FOR A CAR WITH ONLY 67,000 MILES ON IT. *NM

I HAVE A 1999 VOLVO C70 AND I AM EXPERIENCING MY CAR TRYING TO PUSH ITSELF AND THE RPM IDLING VERY FAST AND THE CAR FEELS LIKE ITS GOING TO SHUT OFF. I SUBMITTED A COMPLAINT ALREADY ABOUT MY SONS S60 AND MY S80, WHICH ARE HAVE THE SAME TROUBLES AS MY S80. THE THROTTLE CONTROL MODULE I THINK IS DEFECTIVE AND SHOULD BE RECALLED. LUCKILY MY CAR HASN'T TURN OFF ON ME YET, BUT ONE TIME GETTING OUT OF MY GARAGE THE CAR STALLED. PLEASE GET THIS PROBLEM FIXED OR RECALLED. THANKS. *NM

I HAVE A 2001 VOLVO S80 2.9 AND I AM EXPERIENCING MY CAR TRYING TO PUSH ITSELF AND THE RPM IDLING VERY FAST AND THE CAR FEELS LIKE ITS GOING TO SHUT OFF. I SUBMITTED A COMPLAINT ALREADY ABOUT MY SONS S60 AND C70, WHICH ARE HAVE THE SAME TROUBLES AS MY S80. THE THROTTLE CONTROL MODULE I THINK IS DEFECTIVE AND SHOULD BE RECALLED. LUCKILY MY CAR HASN'T TURN OFF ON ME YET, BUT ONE TIME I THOUGHT I WAS GOING TO GET IN AN ACCIDENT DUE TO THE CAR JUMPING FROM A COMPLETE STOP. PLEASE GET THIS PROBLEM FIXED. THANKS. *NM

I HAVE A 2001 VOLVO S60 T5 AND I'VE BEEN NOTICING LATELY THE IDLE ON MY RPM SIDE GOING UP AND DOWN RAPIDLY AND THE CAR FEELS LIKE ITS GOING TO TURN OFF. THEN YESTERDAY THE SAME THING HAPPENED AND THE CAR SHUT DOWN AND I TURNED IT BACK ON AND IT BEGIN TRYING TO PUSH ITSELF SO I GOT SCARED AND PARKED IT. LUCKILY IT WAS BY MY HOME AND THEN TODAY I WENT TO RETRIEVE IT AND IT BEGIN DOING THE SAME THING. PEOPLE HAVE BEEN COMPLAINING ABOUT THIS PROBLEM. I SAW SOME MEDIA COVERAGE ABOUT THIS PROBLEM DUE TO THE THROTTLE BODY MODULE. PLEASE HELP AND TRY TO GET THIS PART RECALLED BECAUSE SOMEONE CAN GET SERIOUSLY HURT OR EVEN GOD FORBID PASS AWAY DUE TO THIS PROBLEM. THANK YOU. *NM

ELECTRONIC THROTTLE MODULE ETM FAILURE IN 1999 VOLVO XC70 VIN [XXX] 64189 MILES AT FAILURE. THROTTLE IN CAR WOULD SURGE / CUT OUT AT SPEED FOR WEEK LEADING UP TO FAILURE. ETM LIGHT CAME ON AND WOULD NOT GO OFF. ETM UNIT HAD TO BE REPLACED TO FIX PROBLEM $970. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ETM DEFECT , CAR STALL ON HIGHWAY,REPLACE ON DEALER ON MY COST AND BROKEN AGAIN 3 MONTHS LATER, SAME SITUATION LIKE EVERYBODY WITH THIS DEFECTIVE PARTS . VOLVO REPRESENTATIVE SAID THERE NO PROBLEM WITH THESE PARTS !!! SO I HAVE TO PAY FOR THE REPLACEMENT ALL THE LIFE OF THE CAR !! EACH 6 MONTHS ??? 1200.00 $$$ *NM

MY 2000 VOLVO S70 FAILED ON I-55 IN MS. AND I HAD TO PULL OFF THE ROAD IN HIGH SPEED TRAFFIC. IT WAS VERY DANGEROUS. EACH TIME THE FAILURE WAS IMMEDIATELY PRECEDED BY THE ETS LIGHT COMING ON. *NM

MY 1999 VOLVO V70 XC SUDDENLY LOST POWER AND THROTTLE CONTROL WHILE TRYING TO PASS ANOTHER CAR. LUCKILY NO ACCIDENT OCCURRED IN WHAT WERE EXTREMELY HAZARDOUS CIRCUMSTANCES. I HAD TO PULL OFF THE ROAD AND THEN COAST DOWNHILL TO FIND A SAFE AREA IN WHICH TO PARK. THE ETC WARNING LIGHT CAME ON AND REMAINED ON. I WAS UNABLE TO REGAIN POWER AND THE CAR HAD TO BE TOWED 20 MILES TO PIONEER VALLEY VOLVO IN SOUTH DEERFIELD, MASSACHUSETTS. THE CAR HAS NOT YET BEEN REPAIRED.*JB