VOLVO Complaints

TL*THE CONTACT OWNS A 2004 VOLVO S80. WHILE DRIVING 15-20 MPH, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT ENGAGE. AS A RESULT, THE DRIVER STRUCK HIS HEAD ON THE WINDSHIELD AND SUFFERED HEAD AND NECK INJURIES. A POLICE REPORT WAS FILED. AS OF FEBRUARY 20, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 37,000. UPDATED 3/25/08 *CN

VOLVO 2007XC90 BROKEN BALL JOINT CAUSING ACCIDENT-. AUTHORMESSAGE JANICE G MAZUREK DDS JAN 24,2008 LOCATION: VENTURA CALIFORNIA VOLVO 2007XC90 BROKEN BALL JOINT CAUSING ACCIDENT- ________________________________________ WITHOUT ANY WARNING WHILE DRIVING MY XC90 WITH 14,000 MILES THE RIGHT FRONT BALL JOINT FRACTURED CAUSING ME TO LOOSE STEERING CONTROL AND VEER OFF THE ROAD. LUCKILY I WAS TRAVELING 30 MILES AN HOUR WITH NO CARS CLOSE BEHIND AND I WAS ABLE TO MOVE THE CAR SAFELY OFF THE ROAD. THE CAR WAS TOWED TO THE LOCAL VOLVO DEALER. THE FOLLOWING DAY I WAS TOLD REPAIRS WOULD BE IN THE $10,000 RANGE. NEEDLESS TO SAY I WAS SHOCKED,AND I CALLED MY INSURANCE COMPANY TO REPORT THE INCIDENT. EVEN THOUGH I REPORTED THAT I DID NOT HIT ANYTHING IN THE ROAD THEY CONCLUDED THAT WITH THIS MUCH DAMAGE,ALL ON THE UNDERCARRIAGE, THAT I MUST HAVE. NOT WANTING TO BE HELD RESPONSIBLE FOR THIS I WAS TOLD BY THE DEALER TO CALL THE 800 VOLVO AMERICAN NUMBER TO REPORT THE MALFUNCTION CLAIM. THEY SENT AN "INSPECTOR" WHO CONCLUDED THAT I HIT AND OBJECT WITH MY RIGHT FRONT TIRE RIM CAUSING THE TIRE TO TURN IN . THE STRONG BALL JOINT IS FRACTURED,IT WOULD TAKE SOME FORCEFUL IMPACT FOR THIS TO HAPPEN. THERE IS NOT A SCRATCH ON THE BODY OF THE CAR,AND THE RIM IS SCRAPPED IN ONE AREA AS A RESULT OF DRIVING ON THE RIM AFTER THE BALL JOINT FAILURE CAUSED THE TIRE TO TURN IN..SO I AM FACED WITH COSTLY REPAIRS,A CAR I WILL NEVER BE ABLE TO TRUST AGAIN,AND AN ACCIDENT ON MY UNBLEMISHED DRIVING RECORD OF 35 YEARS .THE CLAIM OF A FAULTY BALL JOINT WAS REPORTED TO VOLVO-THEY 'CONCLUDED','OUR OBSERVATIONS INDICATED THE DAMAGE WAS THE RESULT OF SOME TYPE OF IMPACT,FORCING THE WHEEL INWARD."THIS NEEDS TO BE INVESTIGATED FOR THE SAFETY OF ALL DRIVERS. JANICE MAZUREK DDS VENTURA,CA[/I] _________________ 2007XC90 OWNER WITH DEFECTIVE BALL JOINT CAUSING ACCIDENT WITH MAJOR DAMAGE VOLVO REFUSES TO BE RESPONSIBLE. *TR

WE RECENTLY HEARD A LOUD "GROWL" COMING FROM THE LEFT REAR WHEEL. THE NOISE GREW FROM A SLIGHT WHINE TO A MODERATE GROWL AS WE HEADED HOME, A JOURNEY OF ~700 MILES. THE SHOP REPLACING THE BEARING STATED THEY HAD HAD A HUGE INCREASE IN VOLVO AWD REAR BEARINGS OF LATE. MODELS FROM '02 THROUGH 07 WITH MILEAGE OF 40-90,000 BEING ABNORMALLY AFFECTED. HAD THE BEARING BEEN ALLOWED TO GET WORSE, THERE COULD HAVE BEEN DEATHS. EVER SEEN A WHEEL FALL OFF AT 60 MPH? *TR

THE PLASTIC HEADLIGHT LENSES OF MY 2004 VOLVO XC90 HAVE BECOME CLOUDY AND APPEAR TO PREMATURELY AGING. THIS IS A SAFETY ISSUE AND BOTH THE DEALER -- DON BEYER VOLVO IN FALLS CHURCH, VA -- AND VOLVO REFUSE TO ACKNOWLEDGE THE PROBLEM OR REPAIR IT UNDER THE VEHICLE'S WARRANTY. OTHERS HAVE EXPERIENCED THIS PROBLEM AS WELL: HTTP://WWW.VOLVO-FORUMS.COM/T4575-XC-90-HEADLIGHT-LENS-CRAZING.HTM AND HTTP://WWW.VOLVOFORUMS.COM/M_62330/TM.HTM THE DEALERSHIP IS CALLING IT "WIND DAMAGE," WHICH MAKES NO SENSE. THE VEHICLE HAS NOT BEEN DRIVEN IN EXTREME WEATHER AND IS ALMOST EXCLUSIVELY DRIVEN IN THE METROPOLITAN DC AREA. EVEN IF IT IS WIND DAMAGE, THEN THE COMPONENT IS DEFECTIVE AS IT IS UNABLE TO WITHSTAND THE MODERATE WINDS OF THE MID-ATLANTIC REGION. *TR

PURCHASED CAR IN DEC 2006. WITHIN FEW MONTHS, BEGAN TO NOTICE THE CAR WOULD LOSE SPEED ON HIGHWAY AND DROP TO A SPEED ANYWHERE BETWEEN 60-80KM/HR. BLACK SMOKE ROLLED OUT EXHAUST. TOOK CAR TO DEALERSHIP (WHERE PREVIOUS OWNERS MAINTAINED CAR). SEVERAL FILTERS, SEALS, REPLACED. FEW MONTHS LATER THE SAME PROBLEM CONTINUED. RETURNED TO DEALERSHIP AND TOLD CAR NEEDED CATALYTIC CONVERTER. AFTER BEING TOLD THE COST, DEALERSHIP CALLED BACK TO SAY UNDER EMISSIONS WARRANTY. $1200 PART WAS COVERED BUT I PAID LABOR/OTHER PARTS. DEALER WAS ASKED ON BOTH OCCASIONS TO COMPLETE SERVICE DUE. FAILED TO COMPLETE THESE AS REQUESTED. PROBLEMS CONTINUED. THIS TIME THE DEALERSHIP TOLD ME THAT ETS WAS GONE CAUSING THE CAR TO GO INTO LIMP MODE. REPAIRS DONE AT A COST OF ALL $2600.00. LESS THAN A YEAR, SAME PROBLEM OCCURRED. THE OIL LIGHT CAME ON (THOUGH THERE WAS OIL IN THE CAR). THE CAR WAS TOWED TWO HOURS BACK HOME . WHEN I TOOK THE CAR TO A DIFFERENT INDEPENDENT GARAGE THEY (LIKE TWO OTHERS BEFORE) TOLD ME TO VOLVO. WENT BACK TO VOLVO BUT NOT BEFORE I HAD TO PULL OVER AND BE TOWED AGAIN. THE ENGINE BEGAN SMOKING, THE CAR SHOOK VIOLENTLY, THE OIL LIGHT (WHICH VOLVO HAD LESS THAN TWO WEEKS BEFORE SAID WAS FINE) CAME ON...THE REPORT BACK FROM VOLVO IS THAT THE ETS IS GONE AGAIN BUT ALSO THAT THE ENGINE REQUIRED REPLACING ($6000 JOB). THIS WAS MORE THAN TWO MONTHS AGO AND MY CAR STILL SITS AT VOLVO WAITING FOR RESOLVE. I STRONGLY BELIEVE THE ONGOING ISSUES ARE DIRECTLY RELATED TO THE NEED FOR A NEW ENGINE AND THAT VOLVO WAS NEGLIGENT IN THEIR RESPONSIBILITY (REPEATEDLY) TO MAKE THE NECESSARY REPAIRS. NOT ONLY AM I OUT THE $20 000.00 TO PURCHASE THE CAR ONLY TWO YEARS AGO, I AM OUT ABOUT $6000 FOR REPAIRS ALREADY COMPLETED AND AM NOW BEING TOLD IT WILL BE ANOTHER $6000 TO FIX THIS PROBLEM. *TR

CAR STALLED TWICE AT 65MPH WHILE ON FREEWAY. FIRST INCIDENT WAS 24NOV06, 2ND INCIDENT WAS 12 FEB 07. ON FIRST INCIDENT ALL CAR FUNCTIONS COMPLETELY DIED AND WENT INTO "LIMP MODE" AFTER SWERVING TO STOP, AND WAS TOWED TO BELLINGHAM WA (KING VOLVO) DEALER FOR "SOFTWARE UPGRADE ON FUEL PUMP". ON 2ND INCIDENT CAR WENT INTO "REDUCED ENGINE PERFORMANCE" AFTER RESTART. I DROVE THE CAR HOME 350MILES ALTHOUGH VOLVO SUGGESTED TOWING. I JUST TRADED THE CAR IN TODAY ON AN ACURA AS VOLVO WASN'T INTERESTED IN HELPING ME BEYOND A $3K INCENTIVE TOWARDS A NEW VOLVO. *TR

I HAVE HAD THE SAME PROBLEM OF THE CAR STALLING AROUND TURNS AND ON ABRUPT STOPS. IT SEEMED TO FIRST BE RESOLVED BY THE RECALL OF THE PRESSURE SENSOR. RECENTLY THOUGH THE CAR HAS BEEN STALLING SOMETIMES 5 TIMES PER DAY WHEN DOING THE SAME. THE DEALER CLAIMS IT IS A PVC PROBLEM THAT NEEDS TO BE CLEANED AND WANTS TO CHARGE $1000 DOLLARS TO DO IT. *TR

TL*THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 65 MPH, THE THROTTLE CONTROL AND PCV COMPONENTS FAILED AND WOULD NOT PERFORM CORRECTLY. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THAT THE THROTTLE CONTROL AND PCV MAY HAVE BEEN CLOGGED. THE FAILURE COULD RESULT IN SERIOUS INJURY OR DEATH. THE DEALER DID NOT STATE WHICH ONE WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 47,600.

MY 2005 T6 HAS ALREADY HAD A TRANSMISSION REPLACED AT 25K MILES (UNDER WARRANTY). THE REPLACEMENT TRANSMISSION RECENTLY SLIPPED GEARS WITH 32K MILES AND THE DEALER SAID THAT IT WAS "OLDER" VERSION OF THE ENGINE MANAGEMENT SOFTWARE CODE WHICH CAUSED IT TO HAPPEN. *TR

2001 VOLVO V70XC WITH TRANSMISSION PROBLEMS. CONSUMER STATES THAT THE VEHICLE FELT LIKE IT PULLED BACK AND WENT FORWARD. SECOND INCIDENT THE VEHICLE DECREASED IN SPEED AND WENT FROM ABOUT 65 MPH TO 40 MPH AND THEN LUNGED FORWARD. *KB THE CONSUMER STATED THE SECOND TIME THE INCIDENT HAPPENED, THERE WAS NO THIRD GEAR. AT A COMPLETE STOP, THE VEHICLE WOULD NOT ACCELERATE THROUGH FIRST, SECOND OR THIRD GEAR. IT WOULD START OUT IN FOURTH GEAR WHICH WAS TOO SLOW TO ACCELERATE INTO TRAFFIC.