VOLVO Complaints

The component that failed was the Brake pedal, it was unresponsive while driving on the freeway, it was hard to push and the vehicle would not come to a complete stop. My safety along with my daughter was put at risk due to nearly colliding into several vehicles due to not being able to stop vehicle. I had to tow the vehicle to the nearest shop where it is currently. During the incident the brake light came on. The shop where the vehicle is currently is stating that it appears to have a faulty Brake Vacuum Pump.

Turning out of parking lot , car started pulsing, and stopped. Propulsion failure box popped up. Thankfully no cars behind us (young daughter in car seat)or was not attempting to merge on highway. Tow truck manually pulled car as no electric (cannot unlock or open trunk), completely shut down.

Backup camera problem is more prevalent after recall software update when backing up, or when trying to view the rear camera manually, the message says "Camera Temporarily Unavailable" for the entire duration I was driving for 40 minutes.

The contact owns a 2023 Volvo XC40. The contact stated while reversing, the back-over prevention camera failed to function as intended. The contact stated that the camera displayed a black screen, and the back-over prevention camera was not functioning as needed with an error message displayed. The contact stated that the vehicle was recently serviced at the dealer and the recall repair was performed under NHTSA Campaign Number: 25V282000 (Back Over Prevention); however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

After a software update the backup camera’s field of view is super focused on the tailgate, license plate, and the immediate ground below. This is a safety concern as there have been a few near misses at parking lot speeds.

When I tried to back up my car, the backup camera on the screen keeps displaying temporarily unavailable warning on the screen. This happens 5 out of 10 times...

Car shut off while driving and rebooted. Was precessed by the infotainment system crashing and then rebooting a minute prior. Car made a sound like a grunting sound right as it shut down.

The infotainment center in this vehicle controls multiple features including HVAC, mapping, etc. Mine reboots 3-10 times per day. This causes windows to fog, consule and speed to go blank along with many other important features. I've had it in the shop multiple times and finally they told me that Volvo won;t replace under warranty unless it fully crashes. This isn;t living up to their written warranty and is a safety hazard.

The contact owns a 2025 Volvo XC90. The contact stated that while driving downhill at 15 MPH, while depressing the brake pedal, the vehicle would not come to a complete stop as intended. No warning light illuminated. The contact stated that he drove up a hill in order to come to a stop. The vehicle was towed to a local independent mechanic, where it was left for further diagnosis. The local dealer was not contacted. The air bags were deployed. No injuries were sustained, and no medical attention was sought. A police report was not filed. The vehicle was not repaired. In addition, the contact related to the failure to an NHTSA Campaign Number: 25V282000 (Back Over Prevention) that was repaired prior to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,000.

I am submitting this report to formally document a severe safety-related failure involving my 2013 Volvo S60, VIN # [XXX] . This vehicle is part of the Volvo brand, widely recognized and marketed as among the safest in the world. Incident Summary: On [XXX], at approximately [XXX] in Norwalk, Connecticut, the vehicle experienced a catastrophic mechanical failure while in operation. The auxiliary (serpentine) belt suddenly failed, shredded itself, and wrapped around the timing pulley. Debris from the failed belt entered the timing belt housing — a supposedly sealed and protected compartment — causing the timing belt to jump. This resulted in an immediate loss of engine power while driving, placing me in a highly vulnerable position. Fortunately, I was not on a multi-lane highway or in fast-moving traffic. Had I been traveling on a busier route, the sudden loss of power could have led to a serious crash and potential injury. This failure represented a genuine threat to my safety. Further inspection revealed that: The lower crankshaft sprocket had skipped three teeth due to the intrusion of the auxiliary belt. The timing belt, although not broken, was off track. A new timing belt was installed in an attempt to restart the engine. The engine would crank but failed to start. A compression test revealed zero compression in all cylinders. The valve train was severely damaged (bent valves), and the engine sustained internal mechanical failure beyond repair. Conclusion and Context: This is not an isolated incident. Upon further research, I discovered that this failure — specifically the auxiliary belt disintegrating and compromising the timing belt system — is a known and well-documented problem in vehicles equipped with the B5254T12 Turbo engine. Volvo has been previously alerted to similar cases before. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)