2024 VOLVO XC60 Complaints

Vehicle is repeatedly losing functionality of features controlled by what is referred to as the infotainment system, included lane departure warning, sound associated with turn signals, sound associated with GPS, use of hands-free calling system, etc. Upon reset, functionality resumes but the reset takes a few minutes and must be performed again and again as the issue is recurring. The main problem is that you don't know the functionality is temporarily down until something causes you to notice (IE no steering wheel vibration when departing a lane without turn signal, no alerts on backup camera - objects are visible but off-screen objects don't trigger a warning like they typically do, etc) so you don't expect anything to be wrong when it is. I marked that this incident occured today - which it did, coincidentally on the way to a service appointment about this issue specifically, but it has been happening with increasing frequency over the last couple of months.

Back to my Initial seat belt on the same car. The car went in for service. The seat belt data showed it was fine. Again the belt pulled so aggressively it tore off my insulin pump patch by sliding upward aggressive as possible. After I took the car to Volvo they had some guy from corporate come look at computer data about the vehicle and test drive it and deemed it safe. I get the car back and zero work was done to the seat belt. The seat belt is harder to pull than it was before it went in. Multiple people in the service department agreed it’s much harder to pull. And literally said there’s nothing we can do cause the data did not show a srs notification. It’s my only car, I’m pretty sure the seat belt shot off or partially did and because their computer data says it’s ok they did nothing to actually investigate it. Allowing me their customer to drive around with a broken seat belt. the belt has a permanent, severe mechanical resistance to being pulled out that occurred simultaneously with the unprovoked tightening event. the vehicle manufacturer is refusing to repair a structurally compromised, physically stiffened safety restraint due to a lack of digital software codes. Glitches in software data on cars can easily happen and Volvo is entirely relying on computer data rather then physical investigation. The worst part is that people in service agreed the belt does not pull right but will do zero to look at it.

I was completely stopped at a left turn. The rear collision sensor went off for no reason. The seat belt locked up so aggressively I could not get a breathe in and it ripped my insulin pump patch right off my stomach. If I was a couple hours away from home my blood sugar would go through the roof and cause ketones which could be fatal. Luckily I was 20 mins away from home. Being a [XXX] since [XXX] I am now [XXX] Volvo told me this is normal safety feature after inspecting the log. I don’t think it’s normal for collision sensors to go off while not moving as well as the seat belt aggressively pulling to the point were I can’t breathe and it rips off a life depending medical device right out of my stomach. If it is normal then they should have a warning for [XXX]. I’m currently trying to get out of the car lease completely as this feature could literally kill me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After software updates required by recall no XXX rear camera continues to not appear when shifted into reverse The is vin [XXX] vo XC60 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car is a 2024 Volvo XC60 PHEV. I was exiting a parking garage on the evening of April 24, 2026, going very slowly as I tried to get into a line of cars, when the brakes suddenly lost pressure. The brake pedal did nothing; I had no control over the car, which lurched forward, hitting the car in front of me. Then my car did the same thing again, and hit the next car again. I strongly suspect mechanical failure, namely that the transition from regenerative to friction braking failed. Exactly the same thing happened with the first XC60 PHEV that I had. In the summer of 2023, that acted as above on two different occasions. I turned that car into the dealer and in its place got the 2024.

On multiple occasions that center screen goes blank while I am driving, the indicator lights do not click, there is no display of vehicle speed, and the map function disappears. These issues cause uncertainly if not panic. I do not know if my indicator lights are working, if I can change lanes or if I need to change where I am trying to drive to, all while the vehicle is moving. I can only guess at how fast I am going. There is no warning before this happens. The dealer says that a software fix required by a recall would fix these problems, but they continue to happen.

Automatic braking failure: Another vehicle slammed into my vehicle as I was moving at a slow pace. That other vehicle pushed the front of my vehicle into a dumpster in a parking lot. The automatic braking should have engaged and stopped the car so it wouldn't have crashed into the dumpster. It is unlikely the vehicle is available for inspection as it was towed to a salvage yard. My safety and that of others was put at risk. The problem could not be reproduced - the vehicle was severely damaged and undrivable. The manufacturer (Volvo) refused to inspect it. There were no warning lamps, messages or other symptoms. Unsure if this is relevant, but the vehicle recently (less than 1 week ago) received an over-the-air (OTA) update to software version 5.0.5.

Three (Right Front & Rear, Left Rear) of four factory-installed Pirelli Scorpion Zero All Season tires (255/40R21, DOT 1XB RM582P 3923) are exhibiting tread block chunking, cracking, and physical material separation. All four tires share an identical DOT code from a single production run. Failure modes include lateral cracks across multiple tread blocks, physical loss of tread block material in multiple locations, and one tire with a deep tread void consistent with delamination. At 36,176 miles on a 2024 vehicle, this level of structural failure represents a safety hazard. The tread separation creates risk of sudden air loss or blowout at highway speed. I am aware of other NHTSA complaints filed for this exact tire size and model describing identical failure modes. I am requesting NHTSA investigate whether a safety defect exists in this production batch.

The rear axle electric motor casing cracked with significant oil leaking requiring replacement, taking 15 hours of labor. Part numbers were 36003926-7 and 36009926-1. The mechanic at Hunter Volvo Cars in [XXX] relayed that he had just performed the same repair for the same problem the week before, in the same dealership. This raises my concern of a system problem rather than a one-off problem. This is the PHEV version of the Volvo C60 (the T8 model). With a range in EV mode of 35-40 miles, 95% of driving is performed in EV mode. It is unclear If the electric motor attached to the rear axle that was added to the standard Volvo C60 engine for the front axle is engineered for that amount of use and torque. This failure could lead to sudden failure of the electric motor. The car is owned and registered under my wife's name. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tire size: 255/40 R21 The original equipment Pirelli Scorpion Zero All Season VOL PNCS tires (255/40 R21 102V, DOT JXB RW582P) on my 2024 Volvo XC60 CPO developed significant tread chunking and active delamination, discovered at approximately 19,225 miles — less than 40% of the expected tire lifespan. Component: Both front tires are available for inspection upon request. Safety risk: Tread chunks are physically separating from the tire at the tread edge. Active delamination at highway speeds presents a serious blowout risk to myself, passengers, and other drivers. Prior symptoms: No warning lamps illuminated. Initial delamination was noticed earlier by a family member but was not fully examined at that time. Upon closer inspection at 19,225 miles, the extent of the tread chunking and delamination on both front tires was confirmed. The condition appears to have been progressive. Additional note: These tires are original equipment and have never been replaced. The vehicle has been driven exclusively on paved roads under normal conditions with no impacts, curb strikes, or overloading. This is consistent with a known manufacturing defect affecting Pirelli Scorpion Zero tires produced in 2021–2022 installed as OEM equipment on Volvo XC60 vehicles.