VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 VOLVO V40
    - PITTSBURGH, PA

    ON APRIL 13, 2005 AT APPROXIMATELY 4 PM, I WAS BACKING MY V40 VOLVO 2004 WAGON OUT OF A PARKING SPACE AT THE KOSSMAN GARAGE, LIBERTY AVENUE,PITTSBURGH, PA, GOING SLOWLY BECAUSE IT WAS A TIGHT SPACE, WHEN MY BRAKES DID NOT WORK, AT ALL. DESPITE PUSHING MY BRAKES AS FAR AS THEY WOULD GO, THE CAR DID NOT STOP, AND CRASHED INTO A CONCRETE SUPPORT BEAM, CRASHING IN THE ENTIRE BACK WINDOW AND DENTING THE BACK BUMPER VERTICALLY WHERE THE TALL CONCRETE BEAM HIT IT. THANK GOODNESS, NO PEOPLE WERE HURT, AND I WAS NOT INJURED EITHER. NO OTHER VEHICLES WERE DAMAGED, BECAUSE THE BEAM WAS DIRECTLY BEHIND ME, THANK GOODNESS. THE VOLVO HEADQUARTERS INSPECTED THE CAR AND SAID THERE WAS NOTHING WRONG, BUT THERE WAS INDEED SOMETHING WRONG WITH THE BRAKES. THROUGH MY INSURER, AMICA, I BECAME AWARE OF THE REPORTED HYDRAULICS PRO BLEM WITH BRAKES ON CERTAIN V40 VOLVO 2004 CARS. I ALSO FOUND A WEBSITE SHOWING A NOVEMBER, 2004 RECALL NOTICE REQUIRED TO BE SENT BY THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT TO OWNERS OF SUCH VEHILCES, BUT I NEVER RECEIVED SUCH A NOTICE. WHAT IS MORE, EVEN AFTER MY ACCIDENT, THE COMPANY HAS NEVER TOLD ME OF SUCH A PROBLEM. I FOUND OUT TODAY ABOUT THIS, THANKS TO MY INSURER WHO RESEARCHED THIS. THE CAR IS NOW BEING REPAIRED, AT MY AND MY INSURERS EXPENSE, ALTHOUGH IT MAY BE DUE TO THE FAULTY BRAKES NOTED IN THE RECALL. I THINK THERE IS SOME RESPONSE NEEDED FROM VOLVO FOR NOT INFORMING ME OF THIS RECALL, FOR INDICATING IT WAS MY FAULT, AND FOR NOT BEING WILLING TO EVEN SEND ME A MEMO BASED ON THEIR EVALUATION OF MY CAR. MY INSURER IS ALSO WANTING TO KNOW WHAT THEIR RESPONSE IS.

    Source: NHTSA WEB SITE
  • 1995 VOLVO 850
    - MEDFORD, NJ

    UPON STARTING THE VEHICLE, AND BACKING OUT THE DRIVE WAY, CONSUMER SAW SMOKE, SEEMED TO BE COMING FROM UNDER DRIVER'S SEAT. CONSUMER THEN WENT INTO THE HOUSE TO GET WATER. UPON RETURNING TO THE VEHICLE IT WAS ENGULFED IN SMOKE, AND FIRE.*AK *BF *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2000 VOLVO V40
    - DEER PARK, TX

    MOTOR MOUNTS BROKE WHILE BEING SERVICED BY THE DEALER. CONSUMER FELT THE PART WAS DEFECTIVE UPON DELIVERY. *AK THE LEFT AND RIGHT ENGINE MOTOR MOUNTS COLLAPSED. THE RIGHT AND LEFT SIDE UPPER ENGINE MOUNT WAS REPLACED. *SC *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 VOLVO S70
    - SILVER SPRING, MD

    I PURCHASED A NEW 1999 S70 VOLVO FROM HERB GORDON VOLVO IN SILVER SPRING, MD THE ELECTRONIC THROTTLE MODULE HAS BEEN REPLACED 3 TIMES, STILL NO CHANGE. I RECENTLY HAD IT REPLACED.

    Source: NHTSA WEB SITE
  • 1998 VOLVO S70
    - GRAND PRAIRIE, TX

    MY WIFE'S CAR ('98 S70 T5) STOP LAST WEEK. I TOOK IT TO THE DEALER AND THEY SAID THAT THE TENSIONER SEIZED UP. THIS CAUSED MAJOR DAMAGE TO THE ENGINE ABOUT $3500 WORTH. I GOT THE TIMING BELT CHANGED AT 71,000 ON THE RECOMMENDATION OF THE DEALERSHIP SO THIS TYPE OF PROBLEM WOULD NOT HAPPEN, BUT IT DID ANYWAY. THE CAR NOW HAS 108,000 MILES. VOLVO'S CORPORATE CUSTOMER SERVICE CALLED ME TODAY AND SAID THE THEY ARE NOT RESPONSIBLE DUE TO THE MILEAGE OF THE CAR AND IT IS FAR OUT OF WARRANTY. I AM AWAITING A RESPONSE FROM THE DEALERSHIP. SEARCHING THE WEB I HAVE FOUND NUMEROUS POSTINGS OF SIMILAR COMPLIANTS WITH THE TENSIONER. SOMETHING MUST BE DONE TO CORRECT THIS PROBLEM.

    Source: NHTSA WEB SITE
  • 2004 VOLVO XC70
    - SOUTH BEND, IN

    CONSUMER STATED THE SENSOR CONTROL AIR BAGS FAILED TWICE AND THE 2ND TIME THE DEALER REPLACED THE ACCELERATOR SENSOR. THE ACCELERATOR AND BRAKE PEDALS FAILED. THE CONSUMER IS CONSUMER BECAUSE VEHICLE IS ONLY A YEAR OLD AND BECAUSE OF ALL THE SENSOR FAILURES THE CONSUMER WAS CONCERNED WITH THE WIRING OF THE VEHICLE. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 VOLVO S80
    - MT. HOLLY, NC

    1.MY WIFE HAS A 2001 VOLVO S80 T6. THE CAR JUST DIED ON HER AT 65 MPH ON A MAJOR FREEWAY. SHE WAS LUCKY TO GET IT ON THE SHOULDER AND WAS STRANDED. 2. THE FAILURE AS STATED BY VOLVO IS THE THROTTE MODULE. 3. DOING RESEARCH I HAVE FOUND THAT THIS IS MAJOR FAILURE ON VOLVO AND VOLVO CONTINUES TO DENY THE PROBLEM. THERE IS ALOTT OF SUPPORTING ARTICLES AND SEVERAL CLASS ACTION LAW SUITS IN THE WORKS. THE DEALER STATES IT WILL COST $907.00 TO FIX. STILL NOT FIXED!!!!

    Source: NHTSA WEB SITE
  • 1999 VOLVO S80
    - BRIDGEPORT, CT

    DT: THE CONSUMER STATES THAT SHE OWNS A 1999 VOLVO S80. SHE SAYS THAT SHE HAS HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SHE TOOK THE VEHICLE TO HER VOLVO MANUFACTURER. VOLVO SAID THAT BECAUSE SHE BOUGHT IT USED FROM A INDEPENDENT DEALER AND OUT OF WARRANTY THAT THEY ARE NOT RESPONSIBLE FOR THE VEHICLE. SHE SAYS THAT HER ABS BRAKES KEEP FAILING AND NEEDED TO BE REPLACED. SOMETIMES THE BRAKES WORK AND SOMETIMES IT WOULD NOT. SHE ALSO SAID THAT SHE HAD TO REPLACE THE STEERING HOSE BECAUSE THE STEERING WOULD LOCK UP. THE PRIOR OWNER OF THE VEHICLE HAD TOLD THE INDEPENDENT DEALER THAT HE HAD SEVERAL PROBLEMS WITH THE VEHICLE WHILE HE OWNED IT. *TT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1999 VOLVO V70XC
    - NEWTON, MA

    RECENTLY I BOUGHT A USED VOLVO- 1999 V70 XC. SHORTLY AFTERWARDS, THE ETS LIGHT CAME ON. THE DEALER TOLD ME IT WOULD COST $1000 TO REPLACE. I DID SOME RESEARCH AND FOUND THAT THIS NOT ONLY AFFECTED THE CRUISE CONTROL, BUT COULD EVENTUALLY CAUSE THE FAILURE OF THE ENGINE AND THE CAR TO SUDDENLY STOP RUNNING. THE PART IT WOULD BE A REPLACED WITH WAS THE EXACT SAME PART THAT HAS THE SAME PROBLEM THAT COULD OCCUR. THE LOCAL MECHANIC CANNOT FIX IT. IT MUST BE DONE BY A DEALER. I WROTE TO VOLVO WITH NO RESPONSE. I MET OTHERS ONLINE WHO IS TRYING TO LOBBY THE COMPANY FOR A REDESIGN AND A RECALL. THIS IS NOT A CONVENIENCE ISSUE, BUT A SAFETY ONE. VOLVO FIGURES MOST AFFLUENT OWNERS OF NEW VOLVOS WOULD HAVE TRADED UP TO A NEW ONE ALREADY. AND IS IGNORING THOSE SUBJECT TO BUYING IN THE SECONDARY MARKET. PLEASE ASK VOLVO TO INVESTIGATE THIS AND ISSUE A RECALL. I RECENTLY TRADED THE CAR IN FOR A NON-VOLVO CAR. I WILL NOT BUY ANOTHER VOLVO EVER AGAIN. BUT FOR THE SAKE OF THOSE WHO DO NOT HAVE THE MEANS TO TRADE UP TO A NEW CAR, I AM STILL WRITING TO GET REDRESS FOR THIS ISSUE. THANK YOU.

    Source: NHTSA WEB SITE
  • 2000 VOLVO S70
    - SUSSEX, NJ

    INTERMITTENT LOSS OF ALL INTERIOR POWER INCLUDING WINDOWS, DOOR LOCKS, DASHBOARD LIGHTS, HEAT, A/C, WINDSHIELD WIPERS, AIR BAGS, RADIO. CALLED DEALER/SERVICER AND WAS TOLD THEY NEVER HEARD OF THE PROBLEM; CALLED AGAIN A FEW MONTHS LATER AND WAS TOLD TO BRING IT IN; BROUGHT IN FOR SERVICE AND TOLD "NO PROBLEM FOUND." SEVERAL MONTHS LATER LOSS OF ALL INTERIOR POWER MORE FREQUENTLY; BROUGHT IN FOR SERVICE AGAIN AND TOLD THE ENGINE WIRING HARNESS HAD MELTED WIRING AND HAD TO BE REPLACED;WAS ALSO TOLD COULD HAVE RESULTED IN FIRE IF CONTINUED TO OPERATE THE VEHICLE; HAD TO REPLACE ENGINE WIRING HARNESS; COULD NOT OPERATE WINDSHIELD WIPERS IN POURING RAIN; COULD NOT SEE DASHBOARD AT NIGHT;

    Source: NHTSA WEB SITE