VOLVO Complaints

CONSUMER RECEIVED RECALL 03-V-474-000 FOR REPLACEMENT OF ELECTRICAL BRAKE VACUUM PUMP. NO PARTS WERE AVAILABLE. SPOKE WITH A SERVICE MANAGER. *AK

WHILE DRIVING 50 MPH VEHICLE ACCELERATED TO 75 MPH. AS THE CONSUMER HAD TO ENGAGE THE VEHICLE INTO NETTLE IN ORDER TO STOP. *AK IT WAS LATER DETERMINED BY THE DEALER THAT IMPROPER INSTALLATION OF THE FUEL INJECTOR COVER CAME LOOSE AND JAMMED THE THROTTLE OPEN. *NM

THE SUN ROOF STRUTS FAILED INTERMITTENTLY WHEN TRYING TO OPEN/CLOSE THE SUN ROOF. THE DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT THE CONSUMER IS STILL HAVING THE SAME PROBLEMS. *JB

WHILE DRIVING THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED DETERMINED THAT THE SEAT BELT BUCKLE NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK

MAJOR SAFETY PROBLEMS AND POSSIBLE FIRE HAZARD: THE 1999 IS HARD TO START AND HAS TO BE CRANKED FOR ABOUT A MINUTE BEFORE IT STARTS, AND WE ALSO SMELL GAS WHEN WE STOPPED THE CAR (BY THE FUEL FILLER).*AK I TOOK THE CAR TO UNION PARK SPENT $300. THINKING IT NEEDED A TUNE UP. STILL THE PROBLEM EXISTS. I TOOK THE CAR BACK TO UNION PARK AND I WAS ADVISED THAT THE PROBLEM IS A LEAK IN THE VENT TUBE OFF THE GAS TANK. WHEN THE KEY IS TURNED ON, THE ELECTRIC FUEL PUMP PRIMES THE LINE. HOWEVER, SINCE THERE IS A LEAK IN THE VENT TUBE THIS SUCKS IN AIR AND PREVENTS THE GAS FROM GOING TO THE FUEL INJECTORS, THEN THE FUMES EXIT OUT THE VENT. I WAS ADVISED THAT THE VENT TUBE IS NOT A REPLACEABLE PART AND THAT I WILL HAVE TO BUY A NEW GAS TANK WITH VENT TUBE AT THE COST OF $1,081.30. I FEEL THAT THIS IS A DESIGN PROBLEM AND SHOULD BE PAID FOR BY VOLVO. OTHER VEHICLES HAVE THIS AS A TWO PIECE UNIT AND THE TUBE CAN BE REPLACED AT A LOWER EXPENSE, LESS THAN $150.00. I ALSO FEEL THAT THIS IS A SAFETY PROBLEM; IF SOME ONE WAS SMOKING NEAR THE REAR OF THE CAR A FIRE COULD START. I HAVE REPORTED THIS TO THE NATIONAL DOT SAFETY BOARD. FRONT END PARTS, STEARING I HAVE ALSO HAD PROBLEMS WITH THE FRONT END PARTS, BALL JOINTS REPLACED, UPPER STRUT BUSHING REPLACED AND NOW THEY TELL ME THAT THE SWAY BAR LINKS NEED TO BE REPLACED AT A COST OF $192.04, I FEEL THAT THIS CAR IS A LEMON. IN THE PAST TWO YEARS I HAVE SPENT $3000. TO FIX ITEMS WHICH SHOULD NOT HAVE BROKEN WITH NORMAL DRIVING USAGE. I ALWAYS BOUGHT VOLVO'S BECAUSE THEY WERE RELIABLE.THIS CAR IS A MAJOR HEADACHE. THE ELECTRICAL SYSTEM HAS ONE PROBLEM AFTER ANOTHER. THE DOOR LOCKS NEED FIXING OR REPLACEMENT FOR THE THIRD TIME. THE PROBLEM WITH THE FUEL VALVE IS A DESIGN PROBLEM AND A HUGE SAFETY CONCERN. SINCE FORD TOOK OVER VOLVO, THE CAR HAS GONE FROM AN EXTREMELY SAFE AND RELIABLE MEANS OF TRANSPORTATION TO A CONSTANT WORRY ABOUT SAFETY AND MAINTENANCE AND A MONEY PIT.

CONSUMER STATED BRAKE LIGHTS FAILED INTERMITTENTLY. RECALL O4V051000 WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

ROTORS, BRAKES AND STRUTS REPLACED AT APPROXIMATELY 100,000. ABS CONTROLLER FAULT DIAGNOSED AT DEALER. FAILURE LED TO LOSS OF ALL ANTILOCK BRAKE FEATURES AS WELL AS TRACS. REPLACEMENT OF ABS CONTROLLER MODULE RECOMMENDED.*AK

WHILE DRIVING THERE WAS A LOUD POPPING NOISE THEN SMOKE STARTED COMING FROM THE REAR OF THE TRUCK. THIS OCCURRED AFTER THE FACTORY SPARE TIRE WAS INSTALLED BY A VOLVO ROAD SIDE ASSISTANCE REPAIR SERVICE. CONSUMER WASN'T' ABLE TO CONTROL THE VEHICLE, IT FELT LIKE THE TRUCK WAS BEING DRIVEN ON AN UNEVEN PAVEMENT, AND THE SPARE TIRE WASN'T GRIPPING. WHEN THE SERVICE REPRESENTATIVE WAS CALLED HE INDICATED THAT THIS SIZE TIRE SHOULDN'T BE USED ON THIS TRUCK. THE TRUCK HAD TO BE TOWED TO THE DEALERSHIP. THE CAUSE OF THE SMOKE HAD YET TO BE DETERMINED.*AK

DRIVING DURING RUSH HOUR TRAFFIC ABOUT 50MPH ON INTERSTATE 40 NO SYMPTOMS WHEN SUDDENLY AND WITHOUT WARNING, ENGINE FAILS TO RESPOND TO PEDAL. "REDUCED PERFORMANCE" AND "CHECK ENGINE" LIGHT ILUMINATED. CAR WOULD NOT EXCEED 20 MPH WITH PEDAL TO FLOOR. DEALER HAVING TROUBLE DUPLICATING. REFUSING TO ACCEPT CAR UNTIL SOMETHING IS REPAIRED. *AK

REGULAR MAINTENANCE WAS PERFORMED ON THE VEHICLE (1999 VOLVO V70). ATY 67000 MILES, THE ETS LIGHT CAME ON, AND TWO DAYS LATER THE ELECTRONIC THROTTLE FAILED, RESULTING IN ALMOST NO ACCELERATION, AND AN INABILITY TO MAINTAIN A SAFE SPEED. RESEARCH INDICATES THAT THIS IS WELL DOCUMENTED AS A VEHICLE DESIGN FLAW, AND A COMMON OCCURANCE AT 70K MILES. THIS SEEMS TO BE A HIGHLY HAZARDOUS FLAW, AND SHOULD BE ACKNOWLEDGED AND REPAIRED AS A MANUFACTURING DEFECT. INSTEAD, IT IS A DEALER ONLY REPAIR, AND IS COSTING CONSUMERS $700-1500 FOR THE REPAIR. I BELIEVE IT SHOULD BE INVESTIGATED. VOLVO SHOULD BE RESPONSIBLE TO REPAIR A NOTED DESIGN FLAW AT THEIR EXPENSE.*AK