VOLVO Complaints

LTR FM [XXX] (NY) ON BEHALF OF HER MOTHER-IN-LAW [XXX] RE DEFECTIVE TIRES ON A 2001 VOLVO (VIN #[XXX]), REQUEST A DEFECT INVESTIGATION TO NEW YORK, NY OFC. *PH TIRE EQUIPMENT HAS SUFFERED NUMEROUS BLOW OUTS.*MR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I JUST PURCHASED A NEW C70 VOLVO AND I AM HAVING SOME PROBLEMS ALREADY. (1) THERE WAS A LITTLE SNOW ON THE GROUND FROM A SNOW DRIFT AND THE VEHICLE WOULD NOT STOP WHEN I PRESSED THE BRAKE PEDAL. THE CAR WAS SLIDING ALL OVER THE PLACE AS IF I WAS ON OIL AND AS THOUGH THE TIRES WERE NOT TOUCHING THE GROUND. SUBSEQUENTLY, I CALLED THE CORPORATE OFFCE 800.452.1552 AND THEY SAID THAT IT'S BECAUSE I HAVE 17 IN LOW PROFILE TIRES ON THE CAR WHICH TENDS TO GET ON TOP OF THE SNOW AND NOW SUGGESTS THAT I PURCHASE 15 IN SNOW TIRES. IS THIS GOING TO BE A PROBLEM IN THE RAIN AS WELL? I ALREADY SPENT $45,000! (2) BECAUSE OF THE DESIGN OF THE CONVERTIBLE TOP, I CAN'T SEE OUT OF THE BACK RIGHT SIDE. THE COMPANY TOLD ME TO READJUST MY MIRRORS AND SAID THAT THE VIEW IS LIMITED IN ALL CONVERTIBLES. I ALMOST HIT SOMETHING BACKING OUT OF A SPACE BECAUSE I COULDN'T SEE (ENTIRE AREA COVERED W/THE BLACKTOP MATERIAL). WHY CAN'T THEY INSERT A SMALL PLASTIC-LIKE WIDOW THERE? (3) THE BACK OF MY DRIVER'S SEAT KEEPS LOCKING UP WHEN I PULL IT FOWARD TOWARDS STEERING WHEEL. BY DOING SO, I CAN'T GET INTO THE CAR. IT DOESN'T MATTER IF THE ENGINE IS RUNNING OR NOT. IT HAPPENED 2 TIMES ALREADY AND ONCE I WAS IN THE MIDDLE OF THE STREET BLOCKING TRAFFIC. (I GOT OUT OF THE CAR AND MOVED THE SEAT BACK TO PUT SOMETHING IN THE BACK AND THAT'S WHEN IT GOT STOCK). SOMETIMES, THE SEAT MOTOR WORKS AND OTHER TIMES IT DOES NOT. WHEN I BOUGHT THE CAR, THEY KEPT IT AN ADDITIONAL TWO DAYS BECAUSE THERE WAS A PROBLEM W/THE FRONT SEAT CONTROL MODULE AFFECTING THE DRIVERS SIDE SEAT. THEY ASSURED ME THAT I WAS NOT GETTING A DEFECTIVE VEHICLE. A SERVICE PESON TOLD ME THAT IT'S A REGULAR PROBLEM AND THAT DRIVERS JUST DON'T KNOW HOW TO MOVE THE SEATS PROPERLY. CORPORATE TOLD ME THAT THERE IS NO RECALL AND THAT THE LOCAL LAWS WOULD DETERMINE IF VOLVO COULD BUY MY CAR BACK. DO I HAVE TO WAIT FOR AN ACCIDENT BEFORE NHTSA INVESTIGATES?*AK

VEHICLE IS SUFFERING FROM REPEATED OR UNEXPECTED SHUTDOWNS OF THE IGNITION AND ELECTRICAL SYSTEM CAUSING THE CAR TO BECOME INOPERABLE AT THE MOST INOPPORTUNE TIMES. *LA (ATTORNEY RICHARD DAVIS ON BEHALF OF CLIENT). *JB

DEALERSHIP PERFORMED INSPECTION ON VEHICLE AND A NUMBER OF DEFECTS WAS SEEN. ONE PARTICULAR DEFECT WAS THE STEERING BOX. CONSUMER HAVE BEEN FROM ONE DEALER TO ANOTHER BUT NO REPLACEMENT HAS BEEN MADE. *LA THE CONSUMER WAS WAITING FOR THE STEERING RACK TO BE INSTALLED IN THE VEHICLE.*JB

WITH ONLY 6,000 MILES ON THE VEHICLE, FRONT LEFT TIRE SEPARATED FROM THE RIM. UPON INSPECTION, THEY SAID NOTHING WAS WRONG. (NAR) *LA *CB

THE CONSUMER HAS THE SAME PROBLEM AS STATED IN NHTSA RECALL # 00V239000. THE RECALL STATES THAT THE TAILGATE LOCKING MECHANISM MAY HAVE BEEN INCORRECTLY MANUFACTURED WHICH, IN COMBINATION WITH COLD TEMPERATURES, COULD CAUSE IMPROPER LOCKING OF THE TAILGATE. THE CONSUMER WAS INFORMED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *NM

THE VEHICLE EXPERIENCED PROBLEMS WITH IT'S STEERING AND GAS PEDAL. WHEN THE VEHICLE WAS PLACED IN PARK IT CONTINUED TO MOVE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM THE IGNITION CHIP HAD TO BE REPLACED, BECAUSE THE VEHICLE FAILED TO START. WHILE DRIVING, THE CONSUMER WAS UNABLE TO CONTROL THE VEHICLE, THE VEHICLE WOULD ACCELERATE, THE STEERING WHEEL WAS FROZEN AND THE WINDOWS WERE UNCONTROLLABLY MOVING UPWARD AND DOWNWARD, WHEN THE CONSUMER PLACED THE GEAR INTO PARK, THE VEHICLE CONTINUED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS DETERMINED THAT THERE WAS A DEFECT WITH THE AXLE. *JB

VEHICLE DOES NOT SLOW TO IDLE WHEN ACCELERATOR IS RELEASED. DEALERSHIP WILL NOT REPAIR VEHICLE BECAUSE IT'S NOT ON RECALL. *AK *MR

AFTER STOPPING AT A LIGHT OR SIGN WITH FOOT ON THE BRAKES VEHICLE JUMPED FORWARD SEVERAL FEET. ALSO, WHEN TRYING TO PASS ANOTHER VEHICLE ON THE HIGHWAY VEHICLE DECELERATED INSTEAD OF ACCELERATING, NEARLY CAUSING AN ACCIDENT. *AK

THE HEADLIGHT SWITCH ON MY 1999 V70 XC FAILED WHILE DRIVING CAUSING MY HEADLIGHTS TO BECOME INOPERABLE AT NIGHT WHEN SWITCHED TO THE "ON" POSITION. WHILE NO CRASH OCCURRED, THERE ARE OBVIOUS SAFETY RISKS INVOLVED WITH A SUDDENT LOSS OF HEADLIGHTS. UPON FURTHER INVESTIGATION, I FOUND THAT THE PLASTIC HOUSING CONTAINING THE HEADLIGHT SWITCH HAD CRACKED WITH ALLOWED THE UNIT TO SEPARATE. I HAVE SUBSTANTIAL ANECTODAL EVIDENCE THAT THIS PROBLEM IS WIDESPREAD ON 1999 V70 AND S70 MODELS ON VARIOUS INTERNET BULLETIN BOARDS. *AK