VOLVO Complaints

The Volvo XC60 re-charge/hybrid is not equipped with a spare tire. A tire repair kit is provided. I had a flat tire resulting from sidewall damage. The repair kit is ineffective for this type of tire failure. This required towing the vehicle to a tire shop for replacement. If this had happened in a rural setting, at night, or on a weekend the vehicle's occupants would have been put in danger. I was not informed of this feature at the time of sale of the vehicle. This information would have influenced my decision to purchase the vehicle. I am also told that a conventional spare tire from Volvo is not a solution to the problem as it won't support the weight of this model.

WHEN PUTTING THE VEHICLE INTO REVERSE, THE BRAKE PEDAL AUTOMATICALLY HAD TENSION, THEREFORE, I WAS UNABLE TO PRESS DOWN ON THE BREAK AS NORMAL. WITH LITTLE FORGIVENESS, I ATTEMPTED TO REVERSE AND ROLL BACK IN A SMALL PARKING LOT OF A LOCAL SCHOOL. AS I WAS ATTEMPTING TO ROLL BACK, THE CAR MADE A LOUD NOISE WHEN I WOULD TRY TO ENGAGE THE BREAK.

I received an SRS airbag, service urgent, drive to workshop warning. I took the car in six times the first two times they said it was a software update and they failed to update the software the third time they updated the software. It didn’t work the fourth time they said it was the passenger seat and the scale wasn’t working or connecting so it was throwing off the airbag. They fixed that, it didn’t change that warning. I still got the warning. And the last time they said it was a battery issue the battery wires weren’t connecting. They fix that, but after five minutes of driving out of the dealership and a repair shop, the warning came up again.I’ve sent an email to Corporate asking for either a refund or or a new car in accordance with the lemon law of California. They want me to take it in the seventh time which I refuse to do because the car is on safe safe to drive and I have two kids that I cannot keep driving in this car.

Coolant bleeder hose started leaking at y-connection. Appears to be same problem that lead to recall R29936 in earlier MY16 vehicles.

The contact owns a 2022 Volvo XC60. The contact stated when the vehicle was shifted into reverse(R), the rear-view camera was blank. The contact stated that the screen later was showing an image and then went blank. The contact stated that the message "Camera Temporarily Unavailable" was displayed. The contact had taken the vehicle to a dealer who was able to duplicate the failure. The dealer had attempted to repair the rear-view camera by flashing the camera control module. The vehicle was repaired. The contact stated that the failure reoccurred. The contact had not taken the vehicle back to the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 24,000.

The contact owned a 2017 Volvo XC90. The contact stated that while driving at 10 MPH, a white-colored smoke began to emit from the vehicle's engine compartment. The "Coolant Low" warning message soon appeared on the instrument panel as the contact pulled over into a parking lot and exited the vehicle with her three children. As the smoke grew rampantly, the vehicle quickly caught fire. A fellow motorist attempted to extinguish the fire but to no avail. The authorities quickly arrived at the scene and the fire department extinguished the fire. While the incident all mentally shook the contact and her 3 children; no medical treatment was rendered. A police report was not filed. The vehicle was towed to an independent tow yard where it remained in their possession for an insurance inspection. The vehicle was destroyed by the fire. The dealer nor the manufacturer had to be notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.

The contact owns a 2016 Volvo XC90. The contact stated that while driving at various speeds, the oil light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 19V308000 (Engine and Engine Cooling). The vehicle was taken to an independent mechanic, where it was diagnosed that an oil change was needed. The vehicle was repaired. The vehicle was taken to another local dealer, who informed the contact that the vehicle was consuming oil and informed the contact about an oil consumption test. The contact was informed that a spark plug had exploded in the engine. The engine was replaced. The contact noticed that water was entering inside the vehicle. There was water dripping on the entertainment center, and the pixels were half out. The vehicle was taken to the local dealer, where it was diagnosed that the infotainment screen needed to be replaced. The vehicle was repaired. While driving at unknown speeds, the brakes became inoperable. While at a car wash, the fenders detached. After driving for several hours, the turn off engine message was displayed. The contact added additional coolant, but the coolant depleted quickly. The vehicle was taken back to the local dealer, where it was diagnosed that the engine line had split open. The vehicle was repaired. The manufacturer was contacted, and opened a case but no assistance was provided. The failure mileage was approximately 140,000.

My wife pulled into a neighbor's driveway and put the car in Park. The car stopped. She reached over to the passenger's seat to pick up an item and the car lurched forward, crashing into the closed garage door before she could stop it. There were no warning lights alerting her that this would happen. She later told me, though, there had been previous instances of the car "bucking" after she had put it into park. The incident clearly posed a safety risk to my wife and others. Had someone been standing in front of the car when this happened, they could have been seriously injured or killed. Had the car not stopped after hitting the garage door, my wife, too, could have been seriously injured or killed. Had this happened in an area such as a parking lot, others also might have been injured. Volvo advised me not to file a police report at this time. The vehicle was inspected at Wallace Volvo in Stuart, Florida, and would be available for additional inspection. Volvo claims to have found liquid on internal parts. The larger, and more important question, though, is how the vehicle’s design could have allowed that to happen. Facts clearly point to a design flaw. The vehicle design clearly allows liquid to reach the parts in question and create the problem we experienced. If Volvo had designed the vehicle with a “tight” interior – a design that would have protected internal parts and not left them vulnerable – no amount of liquid in any amount from any source under any circumstance would have ended up in the vehicle’s internal parts. In my claim to Volvo, I asked that they make repairs to assure that this never happens again. They conceded that they did perform "repairs" to the vehicle but called it a "one-time good will gesture." I also asked Volvo to pay for the body damage to my vehicle and the damage ($2,364) caused to my neighbor's garage door by the malfunctioning vehicle. Volvo has refused to compensate me for the damage caused by their malfunctioning vehicle.

This Person hit my SUV and would not Stop, USDOT # 923849 I had to chase him down for a mile before he stopped. He destroyed my New Car 2025 Subaru Forester. I would like this person NOT be able to drive a BIG RIG again.

The contact owns a 2023 Volvo XC40. The contact stated that while driving at various speeds, the message "Do Not Drive - Stop Immediately" message was displayed on the instrument panel. The vehicle was taken to the dealer where the contact was informed that the START/STOP feature was inoperable and was the cause of the failure. The dealer attempted to recharge the START/STOP battery; however, the battery failed to hold a charge. The dealer then decided to replace the main battery but that repair also failed to correct the failure. The vehicle remained in the possession of the dealer unrepaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 4,000.