VOLVO Complaints

CONSUMER STATED THAT THE STEER TIRES WERE WEARING ABNORMALLY. (VOLVO TRUCK VNL610) *YH

WHILE DRIVING, STEERING WHEEL LOCKED UP, CAUSING LOSS OF CONTROL AND AN ACCIDENT, CONSUMER STATED THAT THE STEERING LOCKED LIKE WHEN HAVING A FLAT TIRE, CONSUMER WAS INJURED AFTER REPAIRS, CONSUMER DROVE VEHICLE WHEN THE STEERING LOCKED AGAIN, THE HEAT VENT FOR THE DASH WAS FOUND STUCK IN THE STEERING WHEEL COLUMN, HOWEVER CONSUMER WAS INFORMED THIS WAS CAUSED FROM THE ACCIDENT. *SLC

CONSUMER STATES THE LCD GRAPHICS DISPLAY WAS SHOWING TRIP MILES, MPG, VOLTMETER, AT 98,000 THE MANUFACTURER REPLACED THE ENTIRE INSTRUMENT CLUSTER, HOWEVER AT 240,000 CONSUMER HAD TO REPLACE THE INSTRUMENT CLUSTER HIMSELF AND THE MANUFACTURER IS OFFERING NO SOLUTIONS.*JB

FRONT END WAS OUT OF ALIGNMENT, CAUSING REPLACEMENT OF STEER TIRES, CONSUMER STATES AFTER THIRD ALIGNMENT, HE HAS NOT OBSERVED ANY ABNORMAL STEER TIRE WEAR. *SLC

THE VEHICLE JUMPED RAILING AND THE CONSUMER LOST ALL STEERING RESULTING IN DAMAGE TO THE TRUCK. *YH

I ENTERED MY CAR AND PUT THE KEY IN THE IGNITION. WHEN I TURNED THE KEY TO START THE ENGINE, THE AIR BAG DEPLOYED. MY LEFT HAND WAS RESTING ON THE STEERING WHELL AS I TURNED THE KEY. THE AIR BAG RIPPED MY WATCH FROM MY WRIST AND LACERATED THE WRIST IN NUMEROUS PLACES. MY NECK, CHEST AND BOTH ARMS WERE ABRAISED. VOLVO CARS OF NORTH AMERICA WAS NOTIFIED. THEY SENT A "TECHNICAL SPECIALIST TO INSPECT THE CAR. VOLVO CARS OF NORTH AMERICA SENT ME A REPORT OF HIS FINDINGS WHICH STATED, "OUR TECNHICAL SPECIALIST DID OBSERVE THAT THE DRIVER AND PASSENGER SIDE FRONT FLOORING HAD SIGNS OF EXTENSIVE WATER DAMAGE AND THAT THE SRS SENSOR WAS HEAVILY CORRODED DUE TO THE EXPOSURE TO WATER. IT IS DUE TO CORROSION OF THE SENSOR THAT CAUSED THE AIRBAG TO DEPLOY." I LIVE IN BUFFALO, NEW YORK. WE RECEIVE LARGE AMOUNTS OF SNOW IN THE WINTER. IT IS ALMOST IMPOSSIBLE NOT TO HAVE WATER ACCUMULATE ON THE FRONT FLOORING. THE SENSOR IS LOCATED ON THE FLOOR UNDER THE DRIVER'S SEAT. ONE WOULD EXPECT THAT IT WOULD BE SUBJECTED TO THE ACCUMULATED WATER. THE QUESTION ARISES IN MY MIND WHY IS SUCH A CRITICAL SENSOR PLACED IN AN AREA THAT IS VULNERABLE TO WATER CORROSION? IT APPEARS TO ME TO BE A DESIGN ERROR. MY AUTO IS 13 YEARS OLD AND HAS OVER 200,000 MILES ON IT. MAYBE IT TAKES THAT LONG TO CORROD. THE POINT IS THAT IT DID BECAUSE IT WAS ON THE FLOOR WHERE WATER CAN SOAK THE CARPETING. I SHUTTER TO THINK WHAT WOULD HAVE BEEN THE RESULT IF I WAS TRAVELING ON THE HIGHWAY AT 60 MILES PER HOUR WHEN IT DEPLOYED. ONE THING WOULD BE CERTAIN, I WOULDN'T BE WRITING THIS LETTER. I WOULD LIKE VOLVO TO REPLACE MY STEERING WHEEL WITH A NEW BAG AND A NEW SENSOR. I ALSO THINK THEY SHOULD CONSIDER PLACING THE SENSOR IN A MORE SECURE AREA. THANK YOU FOR YOUR CONSIDERATION.*AK

THERE WAS A BRAKE PROBLEM WITH THE VEHICLE. IT WAS STATED THERE WAS NOT A PROBLEM. THE HAD FROZEN UP ON DIFFERENT OCCASIONS. (JONATHON DEATON ON BEHALF OF FOOD LION INC AND DRIVER.) *JG THE CONSUMER STATED THAT VOLVO CHANGED THE DRYER IN THE LINE GOING TO THE WET TANK, AND HAS CHANGED THE RELAY VALVE GOING TO THE WHEEL CHAMBERS. *SCC

THE FIRST TWO COMPLAINTS ARE ACTUALLY THE SAME PROBLEM (DISREGARD THE 1ST, "STEERING"). THIS PROBLEM IS CLEARLY THE MOST SIGNIFICANT OF ANY REPORTED; WE HAD TO DISCONNECT THE HORN PERMANENTLY. MECHANICS HAVE TOLD US THAT THE "HORN CONTACTS" WITHIN STEER. *AK

SEATBELT LATCHES ARE NOT IN THE PROPER PLACES. CONSUMER IS HAVING A PROBLEM WITH CHILD SAFETY SEATS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

THE FRONT LEFT TIRE WAS EASILY TORN BY ROUGH CURBING WHILE PULLING OUT OF PARKING SPACE, THE FRONT RIGHT TIRE ALSO WENT FLAT ON A SEPARATE OCCASION WHILE DRIVING. (MICHELIN SIZE 225/50R17) *YH