VOLVO Complaints

I RECENTLY FILED A COMPLAINT WITH NHTSA AND WOULD LIKE TO REPORT THAT MY CAR DIED WHILE DRIVING ON FRIDAY, APRIL 26, 2002. I TOOK THE CAR TO LAWRENCE VOLVO IN WALNUT CREEK, CA. THE MANUFACTURER HAS STATED THAT THE CAR HAS NO NON-CONFORMITIES. THIS IS COMPLETELY FALSE.NO SAFETY DEFECT LISTED. *AK

I HAVE HAD SEVERAL PROBLEMS WITH THIS CAR. FRAME, ENGINE, TRANSMISSION AND DRIVE SHAFT, STEERING, AND POWER LOCKS. I HAVE HAD THE TRANSMISSION REPLACED TWICE. I TOOK IT IN FOR SERVICE 6 TIMES BEFORE THEY REPAIRED THE PROBLEM. I HAVE TAKEN THE CAR IN WITH 8 BULB POSITION LIGHT COMPLAINTS, 3 STEERING COMPLAINTS, 4 COMPLAINTS REGARDING THE CHECK ENGINE LIGHT COMING ON, AND THE MOST RECENT PROBLEM, THE ENGINE JUST QUITS WHILE DRIVING. I HAVE BEEN WITHOUT THIS CAR FOR OVER 7 WEEKS THIS YEAR ALONE. I AM STUCK BETWEEN THE DEALER AND THE MANUFACTURER. VOLVO HAS RESPONDED TO MY COMPLAINT THAT I FILED WITH THE NEW MOTOR VEHICLE BOARD BY SAY, "A VOLVO TECHNICAL SPECIALIST AND LAWRENCE VOLVO'S SERVICE TECH HAVE DRIVEN THE ESTES' 1999 VOLVO S80 IN EXCESS OF 500 MILES AND DETERMINED THAT NO NON-CONFORMITIES EXIST. IN AN EFFORT TO DEMONSTRATE THAT WE VALUE THE ESTES' AS OUR CUSTOMERS, LAWRENCE VOLVO WILL CONTACT THEM TO MAKE A VERY FAIR OFFER TO TRADE THEM INTO A NEW VEHICLE." I DON'T WANT ANOTHER VOLVO. I WANT MINE FIXED OR VOLVO CAN ADJUST THE PURCHASE PRICE OR BUY IT BACK. I RECENTLY RECEIVED A RECALL NOTICE ON THE CAR AND NOW FEAR EVEN MORE PROBLEMS.*AK

INSTRUMENT PANEL LIGHTS ARE INOPERATIVE, DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

CONSUMER HAS HAD TO REPLACE 10 OR 11 SETS OF DRIVE AXLE U-BOLTS ALSO THE FRONT AXLE IS OVER WEIGHT. *JG

WHILE DRIVING, THE SLEEPER BERTH MOON ROOF WINDOW SHATTERED WITHOUT WARNING, THE WINDOW WAS CLOSED AT THE TIMES OF FAILURE.*JB

WHILE TRAVELING ON HIGHWAY HEARD A LOUD NOISE, AND VEHICLE WOULD NO LONGER MOVE. DEALERSHIP IS AWARE OF THE PROBLEM.*AK

WHILE DRIVING AT 35 MPH AND SLAMMING ON BRAKES, SEATBACK FELL FORWARD ON TOP OF THE CHILD. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK THE DEALER REPLACED THE LATCH AFTER COMPLAINING TO VOLVO REGIONAL HEADQUARTERS. *JG

ABS SYSTEM INTERMITTENTLY ACTIVATES UPON BRAKING, ENGINE LIGHT COMES ON BUT DEALER AND OTHER SERVICE ORGANIZATION UNABLE TO LOCATE CAUSE DESPITE ERROR CODE. *AK

TIRE BUBBLE DEVELOPED ON SIDEWALL OF TIRE WITHOUT ANY IMPACT. CAR TAKEN TO DEALER FOR REVIEW AND SERVICE MANAGER SAID THIS WAS A SAFETY ISSUE AND TIRE NEEDED TO BE REPLACED. TIRE DEALER WOULD NOT REPLACE TIRE UNDER WARRANTY. SAID I WOULD HAVE TO PAY FOR IT AND THEN FIGHT IT OUT WITH PIRELLI. MANY PEOPLE HAVE HAD THE SAME PROBLEM. TIRE ONLY HAS 1350 MILE ON IT.*AK

VEHICLE IS SHOWING PROBLEMS WITH THE STEER AXLE TIRES WEARING PREMATURELY REQUIRING ANNUAL REPLACEMENT, THERE IS EXCESSIVE VIBRATION, THE U-JOINTS ARE WEARING OUT, THERE ARE NOISES COMING FROM THE FRONT END (REPAIRED, SOURCE UNKNOWN),ALSO FRONT AXLE IS TOO HEAVY, CONSUMER MUST REGULATE BY MOVING THE 5TH WHEEL AND LOWERING THE FUEL. *JG