VOLVO Complaints

CONSUMER STATES THE WELD ON THE UPPER HINGE IS BROKEN FROM THE DRIVER SIDE DOOR. NLM *MJ

PREVIOUSLY REPORTED DRIVER'S SEAT FIRE IN ODI #758194 - I SIMPLY WANT TO CROSS-REFERENCE ODI #'S 734813 AND 560677 WHICH HAVE THE SAME FACT PATTERN. WHY HASN'T ANYTHING BEEN DONE ABOUT THIS DEFECT? MY BABY COULD HAVE DIED FROM THE SMOKE INHALATION, LET ALONE THE FIRE IF WE HAD NOT BEEN ABLE TO IMMEDIATELY REMOVE HER FROM THE VEHICLE. I WOULD LIKE TO STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED AND REMEDIED AS SOON AS POSSIBLE SINCE THE POTENTIAL DAMAGE IS SEVERE - I.E., DEATH OR SERIOUS INJURY.

THE WIRING FOR THE SEAT HEATER SHORTED, CAUSING THE IGNITION OF A FIRE IN THE VEHICLE UNDER THE DRIVER'S SEAT. OUR VOLVO DEALER DESCRIBED THE CAUSE OF THE FIRE AS NORMAL USE, I.E., FEET OR OTHER ITEMS UNDER THE SEAT HAD KNOCKED THE CONNECTION LOOSE. ACCORDINGLY, SINCE THE VEHICLE WAS OUT OF WARRANTY WE PAID FOR THE REPAIR. FORTUNATELY, THE INCIDENT OCCURRED IN OUR DRIVEWAY WITH THE VEHICLE PARKED, ALTHOUGH OUR 10 MONTH OLD INFANT WAS IN THE CAR, STRAPPED IN HER CAR SEAT (IN THE CENTER OF THE REAR SEAT) WHILE THE DRIVER WAS OPENING A RESIDENTIAL GATE. UPON RETURNING TO THE CAR, THE DRIVER NOTICED A LARGE AMOUNT OF SMOKE POURING OUT FROM UNDER THE DRIVER'S SEAT. THE DRIVER RAN BACK TO THE CAR AND IMMEDIATELY TURNED THE IGNITION OFF. WE ARE EXTREMELY LUCKY THAT THE INCIDENT OCCURRED WHILE THE CAR WAS PARKED, THE DRIVER HAD LEFT THE FRONT DOOR OPEN WHILE LEAVING THE VEHICLE TO OPEN THE GATE AND WE WERE ABLE TO GET OUR BABY OUT OF THE VEHICLE BEFORE SHE HAD INHALED A DANGEROUS AMOUNT OF ELECTRICAL SMOKE. WE DROVE A VOLVO FOR SAFETY, BUT NO LONGER. VOLVO'S CUSTOMER SERVICE DEPARTMENT HAS BEEN NOTIFIED BUT RESPONDED WITH ONLY AN APOLOGY AND NO RECOGNITION THAT THERE MAY BE A SAFETY DEFECT.

AFTER TAKING MY CAR IN FOR A SCHEDULED 45000 MILE SERVICE IN SEPTEMBER 2001, I NOTICED THAT THE DRIVER DOOR WAS MAKING A POPPING NOISE. I THOUGHT THAT THE DOOR HAD SIMPLY NOT BEEN LUBED. WHEN I TOOK MY VEHICLE IN FOR THE NEXT SERVICE IN JANUARY 2002, I SPECIFIED THAT THE DOOR WAS POPPING AND TO MAKE SURE IT WAS LUBED. I WAS ASSURED THAT IT WOULD BE LUBED. WHEN I PICKED UP MY VEHICLE IT WAS STILL MAKING THE POPPING NOISE. WITHIN A WEEK IT WAS MAKING A HORRIBLE NOISE. I CALLED AND WAS TOLD THAT THE DOOR HINGE HAD MOST LIKELY BROKEN AWAY FROM THE FRAME OF THE VEHICLE AND WOULD HAVE TO BE RE-WELDED. I WAS TOLD THAT THIS WAS SOMETHING THEY HAD SEEN PREVIOUSLY ON THIS MODEL AND OTHERS, AND THAT IT WAS NOT DUE TO WEAR OR TEAR ON THE CAR. I BELIEVE THIS TO BE A DEFECT IN THE ASSEMBLY OF THE CAR. I DO NOT KNOW IF A SAFETY ISSUE EXISTS WITH REGARD TO EXITING THE CAR FOLLOWING A COLLISION, OR WITH THE DOOR'S STRUCTURAL INTEGRITY DURING A COLLISION.*AK

THE MOON ROOF IN THE SLEEPER HAS SHATTERED TWICE, CONSUMER STATES THERE IS NO EVIDENCE OF IMPACT BY OBJECT. *YH THE CLUTCH LEAKS TRANSMISSION FLUID AND WATER. *TT CONSUMER STATES THAT THE SKYLIGHT BLEW OUT. *TT

REAR LEFT BRAKE PADS WORN THROUGH AT 26,000 MILES. I HAVE ALSO BEEN INFORMED THIS SITUATION IS NORMAL ALTHOUGH IT SEEMS HARD TO BELIEVE THAT PADS CAN BE WORN ON CARS THIS QUICKLY. I HAVE FOLLOWED THEIR MAINTENANCE REQUIREMENTS ALSO. IN ADDITION, I LIVE OVER 100 MILES FROM MY NEAREST DEALER AND REPLACEMENT PADS ARE NOT AVAILABLE THROUGH AUTOMOTIVE PARTS STORES.*AK

WHILE DRIVING ABS/ TRACKING LIGHT ILLUMINATE ON DASHBOARD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING VEHICLE LOST ALL ELECTRICAL POWER. DEALER HAS BEEN CONTACTED, CANNOT LOCATE SOURCE OF PROBLEM, PLEASE PROVIDE FURTHER DETAILS.*AK

DRIVER'S SIDE BELT WILL NOT ENGAGE, REAR LEFT BELT WILL NOT DISENGAGE, REAR RIGHT BELT VERY HARD TO DISENGAGE.*AK

WHILE VEHICLE WAS PARKED, THE SUNROOF CAME LOOSE AND FELL INTO THE PASSENGER'S COMPARTMENT. WHEN THIS OCCURRED, GLASS SHATTERED AND SPREAD THROUGHOUT PASSENGER'S COMPARTMENT, DEALERSHIP HAS EXAMINED VEHICLE, AND WAS MAKING NECESSARY REPAIRS. *AK. CONSUMER STATES THAT VOLVO PURCHASED THE VEHICLE BACK FROM HIM. *YD