VOLVO Complaints

This is my 2nd Volvo xc90. Both models have turbo issues that is costly repairs. Volvo dealership also stated that turbo repairs usually are an issue in Volvo. My first Volvo was 2016 which had a turbo issue. Now my 2022 is now in shop due to turbo and oil spills on inside. There should be a recall.

Engine blew up while my daughter was driving due to excessive oil consumption. Issue known by Volvo but we bought the car in 2023 and the 8year warranty recall was just about to expire and we knew nothing about it. Very dangerous

The contact owns a 2026 Volvo XC40MHEV. The contact stated that while driving approximately 5 MPH, the vehicle unintendedly accelerated while brake pedal was depressed, and the vehicle crashed into a tree, causing frame damage to the vehicle. A Police report was filed. The contact was not injured. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200.

Piston rings inside the engine failed due to a known oil consumption issue with this model vehicle. The engine failed while the car was driving 85 mph and consequently slowed down to 15mph on the highway, leaving the owner of the car stranded alone on the highway. Volvo has a known fix for this issue and there was a class action lawsuit for it, but since it was settled, there was no recall. This is, in fact, a dangerous issue that is preventable. Additionally, the sunroof drains also leak. Water frequently leaks down the A-pillar directly onto the Central Electronic Module (CEM) causing unsafe electrical issues and potential engine failure. This was a known issue on other models, but it is also present in this model vehicle. When I tried to fix this under a warranty contract, I was denied by the certified repair shops.

The contact owned a 2020 Volvo XC60 II. The contact stated while reversing, the rear view camera displayed a black screen. The contact stated that the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The vehicle's speed independently accelerated. The contact's vehicle crashed into a parked vehicle. The contact stated that there were two additional occupants in the vehicle. The contact sustained pain in the right knee, no medical treatment was provided. The passenger, who was seated in the rear seat, sustained neck and upper back injuries. The passenger received medical treatment at the local medical center. The vehicle was driven to the residence. The failure was intermittent. The contact stated that the vehicle was previously taken to the dealer, however the failure was not duplicated. The contact later received a recall notification, NHTSA Campaign Number: 25V908000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was 40,000

Multiple recurring electronic, keyless entry, and drivability defects on my 2022 Volvo C40 Recharge, VIN [XXX]. The vehicle was purchased used through Vroom and financed by UACC. Serious problems existed prior to the factory warranty expiration in April 2026. Volvo San Francisco was made aware of the issues on multiple occasions but claimed they “could not replicate” the problems, apparently to avoid liability for what is clearly a lemon vehicle. A software update was performed but did not resolve or improve the issues. The defects include: noticeable delay in throttle response when pressing the gas pedal (making acceleration unpredictable); the infotainment and driver information center screen going completely black while the vehicle is in motion; failure of the backup camera system; and sudden, unexpected jerking of the vehicle for no apparent reason. Additionally, the key fob and Volvo Cars app frequently become completely unresponsive. The app will show the current vehicle status (for example, “Locked” with battery/range info) but unlock and remote commands do not work. On XXX, the situation escalated severely. The car was locked and would not respond to the key fob buttons or the Volvo app. I had to use the manual detachable key blade from the fob to unlock the driver’s door. Once inside, placing the full key fob on the backup reader produced no response at all. The center screen remained completely black, there was no power-up of the systems, and the vehicle would not start. The car is now in a completely unresponsive state. These problems affect the keyless entry system, key fob detection module (likely related to the TCAM or similar electronics), infotainment and power management systems, electronic throttle control, and overall vehicle communications. The vehicle is readily available for inspection and testing. The issues have been consistently reproduced over time. These defects substantially impair the use, value, and safety INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S

The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked with the contact about to exit the vehicle, the vehicle rolled forward unexpectedly and crashed into the vehicle in front. The contact stated that after striking that vehicle, the vehicle independently started reversing and struck a mailbox and some trees. The brake pedal was depressed; however, the vehicle failed to stop until the rear of the vehicle struck the second tree. The contact stated that none of the air bags deployed. The rear of the vehicle was damaged, and the driver’s side rear wheel was tilted outwards at a 45-degree angle. The contact was taken to the ER and was treated for bruises and pain to the head. A Police report was filed. The vehicle was towed to a Collision Repair center by the police, but was not yet inspected. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

Description of Safety Problem:This complaint is a formal report of an open safety recall remedy failure under NHTSA Campaign 21V800 (Volvo Recall R10136). On 7/8/2026, an authorized manufacturer dealership (Volvo Cars Palo Alto) replaced the driver's airbag module on my 2007 Volvo XC70. Prior to this mandatory safety service, the vehicle's Supplemental Restraint System (SRS) network functioned flawlessly with no dashboard warning lights. Shortly after picking up the vehicle, the "SRS Service Urgent" hard fault was active. Dealership diagnostics confirmed that Controller Area Network (CAN) bus codes SRS-00E5 and SRS-00E7 are present, noting that the Upper Electrical Module (UEM) mirror has proper power and ground but is actively "interrupting the CAN signal." This technical diagnosis confirms a severe internal semiconductor short circuit within the mirror's data transceiver chip, likely induced by a voltage surge during the recall's battery handling or live-component swapping process. Because the driver's airbag and the UEM mirror communicate directly over the same high-speed CAN bus data highway, a technician's failure to electrically isolate the system could send an electrical surge that fried the peripheral mirror network link. The manufacturer is currently refusing to cover the damage, demanding over $2,000 for repairs, and forcing me to operate a vehicle with limited functioning airbags as a direct consequence of a federal safety recall.Crash/Injury/Fire: No.Speed at failure: 0 mph (occurred during dealership service).

Loss of all audible components after start up (Infotainment system has Android Auto 5.1.17 system installed); no turn signal sound, no back up or lane departure audible alert. This is dangerous because the system can fail to confirm whether the turn signal is on or whether there is hazardous condition outside. Had to perform a complete system reboot to resolve the issue. The reboot is hazardous during driving condition as it is a distraction to the driver. This is issue has been happening on a persistent basis since the latest software update, the system needs to be rebooted two to three times a week, sometimes during driving.

The air conditioning evaporator core has been widely known to freeze and crack on 2016-2021 models of the xc90 which sends toxic refrigerant smell thru the vents. This is a big safety hazard and should be recalled. Volvo knows about this but only does a goodwill repair to loyal customers who purchased the vehicle new and have all service records from the dealership. This is a $4000 repair for everyone else for a manufacturer defect and safety issue