VOLVO Complaints

Air conditioning failed to function as soon as vehicle lease was up. Less than 45k miles on a 3 year old car. Stopped working, hot air blowing in the middle of summer no less. This does not appear to be a part that is on the maintenance interval list. This does not appear to be an isolated incident when researching this fault now over a year later.The climate control system failing on a new car on a part that cannot be reasonably serviced seems problematic to say the least. I asked the dealer to consider a good will repair on more than one occasion as I had literally just moved from a lease to a finance purchase. No luck on that.

Rear passenger door won’t open. We had freezing temps in Colorado, when I tried to open the rear door to get my 2 month old out of the car the door would not open. Apparently this is a known problem for this vehicle the rear door motors spontaneously stop working.

The contact owns a 2016 Volvo XC60. The contact stated that while operating the vehicle, there was an abnormal burning odor inside the vehicle. The "Low Oil" message was displayed. The vehicle was taken to the local dealer to be diagnosed and the contact was informed that the piston rings were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 5,500.

Upon startup, a message may appear that says "Drive to workshop, Propulsion System Service Urgent", this happen after a software update.

My drivers side door latch will no longer open from the inside or the outside. I have to climb across to the passenger side and go out the opposite door. I am reporting this because this vehicle is part of the volvo "P3" platform which includes the S60, and they had a huge recall to replace all the door latch mechanisms for this exact reason.

4 new Bridgestone WEATHERPEAK BL 235/45R18 tires were purchased for "mom’s" low mileage vehicle. 8 months / 3,850 miles later, while my daughter was driving it in the center lane of the highway, the front left tire suddenly exploded! Fortunately, there were no injuries but had there been another vehicle at her side, this might have been a different story. The vehicle was towed back to the tire dealer to have the tire replaced. Combined with Bridgestone’s known past tire issues, we are now afraid to drive on the highway on these tires!!

Hello, thanks for your time. I purchased my Volvo XC60 in late 2020 from my local Volvo Manhattan dealership. The vehicle was certified pre-owned with approximately 28k miles on it, and in excellent condition. Less than three years later, I have encountered a material airbag safety issue with a prohibitively high repair cost. The passenger occupant seat sensor has failed (SRS airbag warning light is now on), which means that the passenger airbag no longer functions. This requires a full seat replacement at an exorbitant cost ($4,000+ including parts and labor). The vehicle only has 48k miles driven. I have a family and find it unacceptable that my vehicle is essentially no longer usable unless I make a very expensive repair. I feel this should be 100% covered by Volvo given the vehicle has <50k miles and it is a material safety issue. Thank you. Best, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This submittal is concerning the backup camera viewing area and the 360 degree camera view. The backup camera doesn't provide the same view as did our 2021 XC-40 R-Design rear back up camera view. The 360 degree view is very confusing when there are other cars or objects around the car. When going into the garage the surrounding objects give a distracting and distorted view.

Low engine coolent alert started and when we got home we noticed that the coolant had leaked.

The engine has started to burn excess oil prompting the service engine light to come up way before next oil change. Auto mechanic has to add 5 quarts oil between oil changes on regular basis now telling us the Dealership will need to address the issue. Suggested we replace O rings in engine which is costly repair with no guarantee will solve issue. Could not afford the expensive repair. Recent online research shows this is common issue in the S60 between 50k-100k miles. I Bought this car for daughter as it had every service check required and thinking it was safe reliable car but now risk her running out of oil and engine stop working. 2013 S60 with 90k miles should not have engine problems, especially a Volvo known for high quality. Disappointed that reburbished engine not offered. I am loyal to Volvo having had 2 previous ones but am not impressed with the servicing of this issue.