WESTERN STAR Complaints

I WAS TRAVELING DOWN AN INTERSTATE IN FLORIDA WHEN HE HEARD A NOISE COMING FROM THE ENGINE COMPARTMENT. VARIOUS LIGHTS CAME ON IN THE DASH AND EVENTUALLY THE ENGINE SHUT DOWN. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND FOUND MY HORTON FAN HUB ASSEMBLY HAD COME OFF AND CREATED A LEAK IN THE RADIATOR. IT ALSO HAS CAUSED INTERNAL DAMAGE IN THE ENGINE WHICH I FOUND AFTER ALL THE REPAIRS WERE COMPLETED. I AM CURRENTY CONSUMING 7 GALLONS OF ANTIFREEZE A WEEK DUE TO THE FAN HUB OVERHEATING THE ENGINE.

ON MARCH 12, 2009 I BOUGHT 8 SUMITOMO 255/70R22.5 MODEL #ST727 TIRES FOR MY COMMERCIAL TRUCK. APROX. 50K MILES OF USE ONE OF THE TIRES ARE CRACKING FROM THE TOP OF THE TIRE GOING DOWN THE SIDE WALL. I WAS TOLD BY THE RETAILER THAT THE TIRE DID NOT SHOW ANY SIGNS OF IMPACT AND THAT IT IS ONLY A STRESS CRACK AND NOT A DEFECT. *TR

TL*THE CONTACT OWNS A 2001 WESTERN STAR 4964SX RV (NA). THE CONTACT STATED THAT THE FAILURE OF THE PUSHER AXLE (AXLE NUMBER 01-3-1-11) WAS CAUSING THE STEERING TO DEVIATE FROM THE DIRECTION HE ATTEMPTED TO STEER. THE DEALER ACKNOWLEDGED THE FAILURE, BUT DID NOT PROVIDE A REMEDY. HE CALLED AN INDEPENDENT REPAIR SHOP AND A TECHNICIAN STATED THAT HE WOULD HAVE TO REPLACE THE STATIONS AND RE-WELD THE FRAME. THE CONTACT CALLED THE DEALER, BUT THEY WOULD ONLY ASSUME PARTIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 76,000.

TL*THE CONTACT OWNS A 2001 WESTERN STAR 4964SX (NA). THE VEHICLE SWAYS SIDE TO SIDE EACH TIME IT IS DRIVEN. THE VEHICLE WAS TAKEN TO AN INSTALLATION COMPANY AND THEY STATED THAT THE PUSHER AXLE WAS INSTALLED IMPROPERLY. THE SPEED AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,068 AND FAILURE MILEAGE WAS 1,000.

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS IN RAINY WEATHER, THE WINDSHIELD WASHER/WIPERS INTERMITTENTLY FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS ALERTED. THE VEHICLE WAS A 2006 WESTERN STAR, MODEL 49OOEX TRACTOR TRAILER. *AK UPDATED 1/19/2007 - ON DEC 21, 2006 THE DEALER RECEIVED APPROVAL FROM THE FACTORY AREA REP TO MAKE REPAIR AFTER THE REP WAS TOLD OF THE REPORT AND ONE TO THE FEDERAL TRADE COMMISSION. *NM

PASSENGER SIDE STEER AXLE HUB FAILED. IT CRACKED IN A CIRCULAR PATTERN BETWEEN THE SPINDLE WHEEL STUDS AND THE BEARING FLANGE 360 DEGREES. *JB

AIR CONDITIONING CONDENSER AND A/C HOSE HARNES WITH BRACKET ARE FAILING. IN WARM RAINY WEATHER THERE IS A HAZARD AS DEFOGGING OF WINDSHIELD IS MINIMAL. FIRST OF 4 INCIDENTS OCCURRED SEPTEMBER 25,2005.

THE CONSUMER WAS UNABLE TO READ THE SPEED ON THE DASHBOARD. *JB WESTERN STAR SOLAR 2001. CONSUMER EXPERIENCED TWO PROBLEMS, AND THE MANUFACTURER WAS AWARE OF THE PROBLEMS. WHILE DRIVING DRIVER WAS UNABLE TO SEE THE SPEED ON THE DASHBOARD. THE SPEEDOMETER WILL NOT REGISTER ON ITS OWN. BOTH LEFT AND RIGHT SIDE WINDOWS FAILED TO GO UP AND DOWN. TURN SIGNAL LENSES WERE ALSO BROKEN. THIS VEHICLE WAS NOT ELIGIBLE FOR A BUY BACK FROM THE MANUFACTURER. NO PARTS WERE AVAILABLE. *NM

I HAVE A POTENTIAL PROBLEM TO REPORT WITH A LOCAL CLINIC INVOLVED IN TESTING COMMERCIAL DRIVERS ON PRE-EMPLOYMENT AND RANDOM DRUG AND ALCOHOL SCREENINGS. I HAVE WHAT I CONSIDER RELIABLE INFORMATION THAT THEIR PROCESS, AND PERSONNEL, HAVE BEEN CORRUPTED. I HAVE TRIED OTHER ATTEMPTS AT ENTRY INTO THE DOT E-MAIL SYSTEM TO SUBMIT THIS MESSAGE, BUT HAVE BEEN UNSUCCESSFUL. PLEASE, I IMPLORE YOU, FORWARD THIS MESSAGE TO THE APPROPRIATE PERSONNEL WITHIN THE DOT. THANK YOU FOR YOUR TIME AND EFFORT. *JB

WHILE PROCEEDING OFF AN EXIT RAMP CONSUMER NOTICED A LOSS OF FUEL ON THE FUEL GAUGE. PULLED OFF THE ROAD TO INSPECT THE VEHICLE, AND NOTICED THAT FUEL TANK FELL OFF THE VEHICLE. *AK