WESTERN STAR Complaints

TL* THE CONTACT OWNS A 2012 WESTERN STAR 4900. WHILE DRIVING VARIOUS SPEEDS, THE FUEL LINE CRACKED AND BEGAN LEAKING FUEL. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE VEHICLE CATCHING FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 280,471.

DRIVING DOWN THE ROAD @30 MPH. THE TIRE BLEW OUT AND TORE UP THE FRONT RIGHT PORTION OF THE VEHICLE. ALSO, I HAVE THE MATE TO THE TIRE THAT WAS ON THE OTHER SIDE AND IT IS DEFECTED TO. SO IT SEEMS AS IF THESE TIRES ARE DEFECTED. BOTH TIRES WERE BOUGHT AND PUT ON AT THE SAME TIME. KELLY GOODYEAR BALLOON TYPE STEER TIRES (ARMORSTEEL)

DRIVING DOWN THE ROAD @30 MPH. THE TIRE BLEW OUT AND TORE UP THE FRONT RIGHT PORTION OF THE VEHICLE. ALSO, I HAVE THE MATE TO THE TIRE THAT WAS ON THE OTHER SIDE AND IT IS DEFECTED TO. SO IT SEEMS AS IF THESE TIRES ARE DEFECTED. BOTH TIRES WERE BOUGHT AND PUT ON AT THE SAME TIME. KELLY GOODYEAR BALLOON TYPE STEER TIRES (ARMORSTEEL)

TL* THE CONTACT OWNED A 2001 WESTERN STAR 4900 TRUCK. THE CONTACT STATED THAT THE DRIVER CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE FRONT SEAT OCCUPANTS IN THE SECOND VEHICLE SUSTAINED FATAL INJURIES. A POLICE REPORT WAS FILED. THE DETAILS OF THE CRASH WERE LIMITED AND THE SPECIFICS ON WHETHER THE VEHICLE WAS DIAGNOSED OR REPAIRED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

2014 WESTERN STAR 4900 CAR HAULER, JUST REPLACED 2 STEER TIRES TO 2014 MICHELIN XZA 275/70/R22.5 18 PLY. TIRE HAD LESS THEN 30,000 MILES AND PASSENGER SIDE BLOW OUT. FRONT DESTROYED. TRUCK WAS FULLY LOADED WITH ABOUT 75000 POUNDS. DRIVER LOST CONTROL AND TRAVELED FROM LEFT LANE TO SHOULDER. CAME TO STOP ON THE SHOULDER. INSURANCE PAID ALMOST $30,000. *TR

FRONT TIRE PASSENGER SIDE BLOW OUT. MICHELIN XZA 2 275/0.22.5. WHOLE FRONT OF THE TRUCK DAMAGED. HOOD BROKEN IN 2 PARTS. FENDER FLEW OFF. LIGHT FLEW OFF. RIM DESTROYED. REPAIR COST $16,000 TIRE WAS CHANGED AT ABOUT 90,000 MILES. *TR

BRAND NEW TRUCK WITH ABOUT 60,000 ON ORIGINAL TIRES. PASSENGER SIDE TIRE BLEW AT SPEED AROUND 66. HOOD WAS DESTROYED, TRUCK WAS ABLE TO STOP ON THE SHOULDER. HAD ALMOST 1,000,000 IN CARGO ON TRUCK. HOOD AND OTHER PARTS WILL COST ABOUT $23,000 PLUS LABOR. ROAD SERVICE WAS $2,500. RIM WAS DESTROYED. TIRE SIZE 295/60/22.5 18 PLY THIS IS 4 TH BLOW OUT ON MY BRAND NEW TRUCKS. 2 PETE 388 AND 2 WESTERN STAR. ALL WITH SAME TIRE.MICHELIN XZA 2 ON ALL TRUCKS. WESTERN STAR BLOW OUT HAD 275/70/22.5. *TR

THE OVERHEAD CONSOLES, WHICH HOUSE MULTIPLE RADIOS, HAVE INSUFFICIENT STRENGTH AND CAUSE THE RADIOS TO FALL ON THE DRIVER WHILE HE WAS DRIVING. *TR

TL* THE CONTACT OWNS A 2009 WESTERN STAR 4900 TRUCK. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE DEFROSTER FAILED, CAUSING POOR VISIBILITY FOR THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE BLOWER MOTOR WOULD HAVE TO BE REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200,110.

2008 STARTED OVERHEATING UNDER A LOAD AND UPHILLS. SEVERAL EGR VALVES, AIR CHARGE COOLERS, TURBOS, FLUSHING AND STEAM CLEANING RADIATOR,HEAD GASKETS, THERMO STATS, AND IT STILL OVERHEATS. WE HAVE CONSULTED WITH WESTERN STAR TO FIND THE PROBLEM AND THEY WILL NO LONGER RETURN OUR CALLS. *TR