WESTERN Complaints
View complaints related to WESTERN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 WESTERN ALPENLITE- CORAL SPRINGS, FL
CONSUMER'S SAFETY CONCERN IS THAT THE MANUFACTURER DOES NOT PROVIDE A LADDER NEEDED TO ACCESS THE MOTORHOME'S ROOF. THIS IS REQUIRED TO MAINTAIN THE COACH'S AIR CONDITIONING AND OTHER ROOF COMPONENTS AS REQUIRED BY THE OWNER'S MANUAL. CONSUMER PURCHASED A FIBERGLASS TO ACCESS ROOF, BUT WHEN PLACED AGAINST THE FIBERGLASS COACH IT ROCKS CAUSING CONSUMER TO BE THROWN FROM LADDER.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 WESTERN ALPINE COACH- ARGYLE, TX
I EXPERIENCED THE LOCKUP AND OVERHEATING OF THE FRONT BRAKES ON MY 2000 ALPINE MOTOR COACH EQUIPPED WITH TWO-PISTON DISK BRAKES. *NLM
Source: NHTSA WEB SITE -
2002 WESTERN ALPENLITE- EUGENE, OR
WHILE TRAVELING ABOUT 55MPH ON THE HIGHWAY THE FRONT BRAKE ATTACHED TO THE WHEEL WAS SMOKING. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 WESTERN ALPINE- COSTA MESA, CA
THE ENTIRE BRAKE SYSTEM FAILED. WE WERE ON A 7% INCLINE AND PROCEEDING AT 20MPH. THERE WAS CONSTRUCTION IN THE AREA AND WE WERE IN A LONG LINE OF VEHICLES. THE ONLY THING THAT SAVED OUR LIVES OR SERIOUS INJURY WAS THE ABILITY TO MANUALLY DOWNSHIFT TO ALMOST STOP THE VEHICLE. THERE WERE ZERO BRAKES AND UPON GETTING TO THE SIDE OF THE ROAD THE AIR ASSIT DID COMPLETE THE STOPPING BUT THE DOWNSHIFTING HAD US NEAR ZERO MPH ANYWAY. DT
Source: NHTSA WEB SITE -
1999 WESTERN ALPINE COACH- WILSONVILLE, OR
FRONT DISC ABS HYDRAULIC BRAKES HAVE FAILED TO RELEASE AFTER MILD TO MODERATE BRAKE APPLICATION. THIS HAS OCCURRED THREE TIME. THE THIRD TIME WAS AT 45-50 MPH CAUSING FRONT BRAKES TO OVERHEAD AND BURN UP THE ABS SENSORS. THIS BRAKE SYSTEM IS MFG BY BOSCH AND WESTERN RECREATIONAL VEHICLES USES THE BOSCH BRAKES IN THEIR ALPINE COACH. I HAVE LEARNED FROM OTHER OWNERS OF THE SAME COACH THAT THEY TOO HAVE HAD SIMILAR PROBLEMS. APPARENTLY THERE HAS BEEN A SIGNIFICANT NUMBER OF BRAKE FAILURES THAT WESTERN RV HAS CHANGED THE CALIPERS TO A NEWER MODEL. BOSCH HASN'T RECOGNIZED THAT THEY HAVE A PROBLEM WITH THE BRAKE SYSTEM ON THER EARLIER COACHES. I AM TOLD THAT THE FAILURE OF THE BRAKES RELEASING IS RELATED TO A PROBLEM IN THE CALIPERS. I HAVE HAD TO A HAVE A BRAKE OVERHAUL WHICH IS APPROACHING $5000. WITH ONLY 23000 MI. I BELIEVE THAT THIS PROBLEM POSES A SERIOUS SAFETY ISSUE FOR THIS COACH. MR
Source: NHTSA WEB SITE -
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1998 WESTERN ALPENLITE- VULCAN AB , CD
CONSUMER STATES THAT THE THE RIM RIPPED APART LEAVING THE WHEEL IN ONE PIECE AND THE CENTER OF THE RIM STILL ATTACHED TO THE AXLE. A FEW DAYS LATER THEY FOUND A TIRE WITH A SLOW LEAK. CONSUMER DISCOVERED THAT IT WAS NOT THE TIRE BUT A SPLIT IN THE RIM AND AIR WAS LEAKING. *SCC
Source: CONSUMER LETTER -
2000 WESTERN ALPINE COACH- SANTA ROSA, CA
CONSUMER STATES THAT WHILE DRIVING VEHICLE THE BRAKES HAD WENT OUT AND VEHICLE WAS UNABLE TO STOP. DEALER NOTIFIED. NLM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 WESTERN ALPINE COACH- RAPID CITY, SD
WHILE APPLYING BRAKES AT 30 MPH BRAKE PEDAL WOULD GO TO FLOOR AND VEHICLE WOULD NOT STOP PROPERLY. DEALER WAS NOT NOTIFIED AT THIS TIME. PLEASE PROVIDE US WITH MORE DETAILS ON THIS MATTER . *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1995 WESTERN ALPENLITE- GOLETA, CA
GOODYEAR WRANGLER HT LEFT FRONT TIRE P235/85R16 EXPERIENCED TREAD SEPARATION, CAUSING DAMAGE TO VEHICLE. *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 WESTERN ALPINE- COSTA MESA, CA
BRAKE FLUID HAS TURNED INTO GEL, RESULTING IN EXTENDED STGOPPING DISTANCE. *AK THE CONTROL PANEL SHOWED ABS FAILURE MANY TIMES, SOMETIMES IT CLEARS AND IS CONSIDERED A COMPUTER ERROR. THE BRAKE FLUID HOLDER HAS GEL IN IT. THE CONSUMER WOULD LIKE TO KNOW HOW THE GEL GOT INTO THE FLUID HOLDER. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE