WESTERN Complaints
View complaints related to WESTERN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 WESTERN ALPINE COACH- NEW SMYRNA BEACH, FL
2000 ALPINE ABS SENSOR FAILED 3 TIMES. *TS ***NAR*** THE MANUFACTURER ACKNOWLEDGE THERE WAS A PROBLEM WITH THE CALIPERS AND PAID FOR THE REPLACEMENTS, HOWEVER THEY REFUSED TO COVER ANY OF THE REAR ABS SENSORS. THEY ALSO PAID FOR ONE SET OF FRONT ABS SENSORS. THE CONSUMER FELT THE REPEATED FAILURES OF THE ABS SENSOR WERE DIRECTLY CAUSED BY THE PROBLEMS WITH CALIPERS. THE CONSUMER REQUESTED REIMBURSEMENT FOR THE PREVIOUS BRAKE WORK HE HAD TO PAY FOR. THE AIR CONDITION WAS NOT COOLING PROPERLY. THE CRUISE CONTROL WOULD SHUT DOWN WHEN THE CONSUMER HIT A BUMP IN THE ROAD. THE WOOD PRODUCTS IN THE MOTORHOME WERE SHOWING SIGNS OF WARPAGE. *JB
Source: CONSUMER LETTER -
2005 WESTERN ALPENLITE- MUKILTEO, WA
ALPENLITE 5TH WHEEL RV 4 RIM FAILURES IN 8 MONTHS OF PURCHASE. FIRST ONE WAS FROM TREDIT UNDER RECALL. TWO WHEELS FROM TREDIT( ALLOY), TO REPLACE THE RECALL WHEELS EXPLODED. 1 WHEEL FROM LES SCHAWB, HEAVY DUTY STEEL, SEPARATED AT THE WELDS AND NEARLY HIT A HIGHWAY WORKER. *NM
Source: NHTSA WEB SITE -
2001 WESTERN ALPINE COACH- HOUMA, LA
2001 ALPINE COACH MOTORHOME BRAKE LIGHT SWITCH MALFUNCTIONED. *TS WHEN THE BRAKE LIGHT SWITCH MALFUNCTIONED, IT CAUSED THE CRUISE CONTROL TO STICK. THE CONSUMER AND HIS WIFE WERE INJURED WHEN HE WAS FORCED TO RUN THE MOTORHOME OFF THE ROAD IN ORDER TO STOP THE VEHICLE DUE TO THE MALFUNCTION. (LAWYER WROTE IN ON BEHALF OF CLIENTS) *JB
Source: CONSUMER LETTER -
2005 WESTERN AVALANCHE- MORENO VALLEY, CA
I HAVE 4 GOODYEAR MARATHON RADIAL TIRES (ST235/80R16) ON MY 2005 ALPINELITE 32 FOOT 5TH WHEEL. WHILE TRAVELING ON I-10 IN VAN HORN TX, I STOPPED FOR FUEL. I NOTICED A 8" DIA BY 4" BUBBLE ON EXTERIOR SIDE WALL. I FOUND A KOA IN TOWN, AND AFTER I GOT IN PLACE I CALLED TRIPPLE A FOR A TIRE CHANGE SERVICE CALL. I USED MY SPARE OF SAME BRAND, MAKE AND SIZE THAT CAME WITH RV. I HAVE MARKED BUBBLE ON THE TIRE AND WILL BE LOOKING FOR GOODYEAR DEALERSHIP. *NM
Source: NHTSA WEB SITE -
2004 WESTERN- DAINGERFIELD , TX
2000 400 HP DIESEL SAFETY PROBLEM REGARDING THE WIND DEFLECTOR ON THE REAR UPPER CORNER OF THE COACH.*MR THE TWO OUTSIDE BRACKETS HAD A SINGLE SHEET METAL SCREW EACH WITCH PENETRATED THE BRACKET NEXT TO THE 90 DEGREE BEND WHICH HELD THE LIGHTS ON THE WIND DEFLECTOR IN PLACE. *NM
Source: CONSUMER LETTER -
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1999 WESTERN ALPINE COACH- HOPKINS, MI
HX OF ENGINE SHUT OFF, 1999 ALPINE COACH W/ 39,670 MILES. SINCE PURCHASING IN OCTOBER 1998 HAD ENGINE QUIT NINE TIMES, FOUR OF WHICH HAPPENED WHILE TRAVELING AT HIGHWAY SPEEDS. HAD MANY REPAIRS DONE ON THE COACH ITSELF THROUGH WRV (MANUFACTURER), PLUS THE PROBLEMS WITH CUMMINS ENGINE SHUTTING OFF. PAPERWORK SHOWS MANY REPAIRS FOR THIS PROBLEM, BUT IT STILL HAPPENS. NOW THE COACH IS SETTING, UNABLE TO START AND RUN, DUE TO FUEL PUMP FAILURE. CUMMINS MOTORS DENIES THIS IS A WARRANTY PROBLEM, WILL PAY FOR 1/2 OF COST OF REBUILT FUEL PUMP. THROUGH RESEARCH I HAVE DISCOVERED THE ISC-330E-RV MOTOR DID HAVE A SAFETY CAMPAIGN FOR DEFECTIVE FUEL CAPS. I HAVE NEVER BEEN CONTACTED ABOUT THIS SAFETY ISSUE, NOR WERE CAPS REPLACED. THERE IS REAL DANGER TO MYSELF, MY WIFE, AND MY TWO CHILDREN HAVING A 30,000 POUND VEHICLE JUST SHUTTING OFF TRAVELING DOWN THE ROAD. I HAVE NO FAITH THAT A REBUILT FUEL PUMP WILL ADDRESS THE SITUATION OF ENGINE STALLING. IT IS A MOST DANGEROUS VEHICLE TO OPERATE AS IT IS.*AK
Source: NHTSA WEB SITE -
2000 WESTERN ALPINE COACH- BELLA VISTA, AR
THE DRIVER NOTICED THAT THE VEHICLE STARTED PERFORMING ERRATICALLY WHILE DECELERATING DOWN A HILL. WHEN THE BRAKES WERE APPLIED THE PEDAL WENT TO THE FLOOR. THE CONSUMER WAS ABLE TO SLOW DOWN AND PULLED OVER TO THE SHOULDER. THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON RECEIPT OF RECALL NOTIFICATION. *AK THERE WERE NO BRAKES AND THE CONSUMER WOULD HAVE TO DOWN SHIFT TO 1ST GEAR AND USE THE EXHAUST BRAKES TO COAST TO STOP, THE ABS LIGHT FLASHED, FLUID WAS VISIBLE ON BOTH SIDES OF COACH BEHIND THE FRONT WHEELS, THE BRAKES WERE EXTREMELY HOT, THE ABS SENSORS MELTED AND WERE HANGING AND THE OIL RESERVOIR CAPS WERE BLOWN OUT AND ALL OF THE OIL WAS GONE. *SC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 WESTERN ALPINE- BMT, TX
BRAKES FAILED, WITHOUT NOTICE, ON 36' DIESEL MOTOR HOME ON {FIVE OCASIONS}, EACH TIME REPAIRED AT FREIGHTLINER TRUCK SHOP. THIS TIME STILL IN SHOP SINCE JUNE 15 04, WHEN TALKING TO SERVICE REP AT WESTERN RV IN WASH. STATE. HE SAID BOSCH INSTALLED PINS WRONG [BRAKE MFG]. I HAVE NO FAITH THAT THIS WILL NOT HAPPEN WITH POSSIBLE CATASTROPHIC RESULTS, PLEASE INTERVEEN NOW, THIS SHOULD NOT BE ALLOWED TO GO ON.*AK
Source: NHTSA WEB SITE -
2004 WESTERN ALPINE- LOS GATOS, CA
"SERVICE BRAKE" LIGHT ON WITH IMPROPER BRAKING SINCE DELIVERY DAY. HAD TAKEN IN TO AUTHORIZED DEALERS ON 4 SEPARATE OCCASIONS. NONE OF THE ATTEMPSTS WERE SUCCESSFUL. ONE DEALER SAID THE VEHICLE IS UNSAFE TO DRIVE AND BRAKES MAY FAIL AND MADE ME SIGN A RELEASE TO TAKE THE VEHICLE FROM THE SHOP AFTER THE UNSUCCESFUL REPAIR ATTEMPT.*AK
Source: NHTSA WEB SITE -
1999 WESTERN ALPENLITE- POLK CITY, FL
WHILE DRIVING AND WHEN DEPRESSING THE BRAKES BRAKE PEDAL WAS DELAYED, RESULTING IN EXTENDED STOPPING DISTANCE. *AK *MR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE